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Zomato Complaints & Reviews

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Updated: Dec 25, 2024
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704
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Zomato reviews & complaints page 3

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P
praveen_2021ma03
Apr 28, 2024
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Wrong food item delivered and strawberry milkshake is missing

I have ordered 1 chicken lollipop, 1 strawberry milkshake, 1 veg pulao, 1 chicken mughlai, 2 stuffed naan. But delivered wrong food items less in value and no strawberry milkshake.
Instead they delivered chicken butter masala, mutton masala, zeera rice and naan (not stuffed one). So they somehow send me the food item of less value and not of my choice as well and charged me the full money....
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A
Aaryankm
from Kannur, Kerala
Apr 22, 2024
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Related to payment

On April 22, 2024, I placed an order for two chicken biryanis and made a payment of INR 400. However, the payment failed, and the amount was deducted from my bank account. The delivery person asked me to scan again and make the payment again, assuring me that the failed transaction amount would be refunded. To date, I have not received any refund or any communication regarding the same. I kindly request you to look into this matter and assist...
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M
Mayank Gehlot1
from Jodhpur, Rajasthan
Apr 22, 2024
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Complain regarding negligence in food safety.

I ordered white sauce pasta from local restaurant named Janta Sweet Home, Saradarpura, Jodhpur. It had steel wire pieces in it probably from washing steel wool. It could have done serious injury to health. Please take strict action regarding this serious concern over negligence of food safety. I am attaching some photos below....
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D
Divineshah
Apr 21, 2024
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Address: Barara. City center
Website: Zomato Delivery

Hi sir this is Nitesh Anand (FE2282901) My ID has been disabled due to behavioural issues, But sir i have not misbehaved any customers, so please unblock my id it's my humble request to you. Please Thank you.
Zomato customer support has been notified about the posted complaint.
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    R
    Ruplatadeoghar
    Apr 15, 2024
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    Ordered item not recieved

    प्रिय ज़ोमैटो टीम,

    मेरा नाम [आपका नाम] है और मैंने आपके प्लेटफॉर्म पर [15/4/2024 डेट] को ऑर्डर नंबर ([protected]] के तहत एक ऑर्डर दिया था। दुर्भाग्यवश, मुझे मेरा पूरा ऑर्डर प्राप्त नहीं...
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    Arghya1998
    from Kolkata, West Bengal
    Apr 13, 2024
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    Charged more than MRP. That too almost 60% more

    Had ordered items worth 30 rs and 10rs mrp which got sold to me for rs 47.5 and rs 17 each unit. This is a clear violation of the laws...
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    P
    Prasenjit Munda
    Apr 13, 2024
    Apr 13, 2024
    This thread was updated on Apr 13, 2024
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    Sir mera ID ko terminate kar diya hai mera ID ko activate kar dijiye

    Address: MALDA

    Sir mera ID Ko Terminated kar diya hai without informing mera ID ko Activate kar dijiye...
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    B
    Bhumik Verma
    Apr 12, 2024
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    I can't use Cash On Delivery even after being a Gold Customer and not cancelling any order. I was able to use it till day before yesterday for Blinkit. Now I cant use in both Blinkit and Zomato.
    Zomato customer support has been notified about the posted complaint.
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      P
      Punit0208
      from Dombivli, Maharashtra
      Apr 8, 2024
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      ID not yet activated

      I have applied for delivery partner on 4th of April 2024 my Zomato ID is FE3779415, it has been almost 4 days but still my ID has not been activated. Request you to kindly look into and do the needful at the earliest....
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      V
      vansh123123123
      from Delhi, Delhi
      Apr 8, 2024
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      Payment got stuck, order not placed and got no refund

      Payment got stuck, order not placed and got no refund...
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      S
      Sandrapradeesh
      from Thiruvananthapuram, Kerala
      Apr 7, 2024
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      Id activation pending or redund

      Sir, I have completed all the verification of the profile and made the necessary payment but still my id is not active showed 6hr but it's already 12 hrs. Hope to get my id activated soon or a refund of the payment made....
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      N
      nayak.saroj
      from Bengaluru, Karnataka
      Apr 5, 2024
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      Doing fraud with customer

      Address: 1st main,1st cross, 16c new mico layout

      Hi Team,

      I am writing to express my dissatisfaction with my recent food order experience. Last night, I encountered a significant issue with the food I received, rendering it inedible. Unfortunately, I found mysel[censored]nable to consume it, leading to a considerable level of discomfort and hunger throughout the day.

      Upon contacting your customer service team, I was informed of a partial refund of ₹51.16, which...
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      U
      ujjwalbhatt
      from Dehradun, Uttarakhand
      Apr 4, 2024
      Resolved
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      Resolved

      Address: Gurgaon, Haryana, India

      Meri Zomato ki I'd 6 months se band hai distance fraud Mai Mai uske liye maffi mangata hu Zomato team or head se muje sach Mai nhi pata tha distance fraud kab ho gya merese kyoki zoamto ne koi warning nhi di muje malum nhi chala fir or distance fraud bhi galti se huva hai jab mane order customer ko diye tab wha par network nhi kaam kar rhe the to Mai thodi dur jake diliver kiye tab distance fraud hogya bychance please meri I'd open kar dijiye Mai apni galti ki maffi mangata hu ye meri detail hai
      FE 1695039
      Ujjwal Bhatt
      [protected]
      Apr 5, 2024
      Complaint marked as Resolved 
      Zomato customer support has been notified about the posted complaint.
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        I am writing to address the recent termination of my Zomato Delivery Partner ID due to a behavior issue. I understand the seriousness of the situation and would like to express my sincere apologies for any inconvenience or disruption this may have caused.

        Upon reviewing the circumstances leading to the termination, I realize that there was an unfortunate incident involving my younger brother. He reacted emotionally due to a...
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        N
        navneetdubey1812
        from Delhi, Delhi
        Apr 3, 2024
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        I placed an order on zomato with order id [protected] but an executive called and said that the product I ordered was unavailable while it was clearly available when I ordered. She said either to cancel order of take some other product instead. I said I won't need any other item and I won't let you cancel without cancellation as zomato and restaurant didn't honour the order. She convinced me that she is only tech support and zomato help will help me regarding compensation so I said ok to cancellation. But on talking to zomato help the didn't compensate. I am lodging here complaint because zomato do such thing may people and get away with this. So I need them to compensate equal to my order value which was ₹144.00 as their token of apology.
        Zomato customer support has been notified about the posted complaint.
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          H
          Hapse ramji
          from Nizamabad, Andhra Pradesh
          Apr 1, 2024
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          Address: Nizamabad , telangana

          Hi sir my Zomato I'd is terminated, because of high order fraud and I am very sorry for this sir plz give me one chance in Zomato and plz reactivate my Zomato I'd plz sir

          My I'd: FE3246451

          THANK YOU SIR
          Zomato customer support has been notified about the posted complaint.
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            Address: Mumbai

            First had my order grouped with other orders and delivery guy took a u-turn even though he was near my location and went elsewhere which resulted in delayed delivery and food turning soggy.

            Then they took an action which was completely different from what was confirmed over call yesterday with Kalyan and gave me a coupon instead of refund to source. This is unacceptable.

            Now they are telling me rest assured...
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            A
            AThar Raza
            Mar 29, 2024
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            Zomato Gold fraud

            I have Zomato Gold in my Zomato account but Delivery Isn't free. I buy Gold because i can use free delivery service but isn't work...
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            R
            Rushali29
            from Bengaluru, Karnataka
            Mar 29, 2024
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            Order not Placed with restaurant although the payment went through.

            Address: f904 sterling shalom kundalahalli ITPL main road

            I ordered Chaat from Chaat Street in Bangalore on the Zomato platform. One Pav Bhaji and One Pani Puri on 29th March 2024 in the evening. The payment went through, but the order never got placed.

            I would appreciate a delivery to the address mentioned or alternatively a payment refund.

            Attached is the screenshot of the restaurant and the payment deduction online from my HDFC account....
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            A
            Amarjeet patwa
            from Kalyan, Maharashtra
            Mar 29, 2024
            Mar 31, 2024
            This thread was updated on Mar 31, 2024
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            Profile verification pending( plss active my Zomato delivery partner)

            I had registered my Zomato delivery partner id 27th March.but I didn't get verified my Zomato delivery partner.pls help to activate my Zomato delivery partner id
            My Zomato id--FE3750869...
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