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Adidas Complaints & Reviews

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Updated: Nov 28, 2024
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Adidas reviews & complaints page 25

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Prasham Mal
Nov 27, 2021
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Refund for AIN00156103

I placed an order for ADILETTE AQUA SLIDES (order id - AIN[protected] amounting ₹1609 which was delivered to me on 7 november 2021 sunday, but it didn't fit so I eventually returned it with the price tag and box intact the very next day and the company accepted my return on 15 november 2021 and its policy says i’d be refunded within 14 days but there’s been no progress i’ve called many many times they cut the call or tell me to wait...
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Sammy30
from jaipur, Rajasthan
Nov 22, 2021
Mar 15, 2022
This thread was updated on Mar 15, 2022
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AIN00042409 Money not refunded since 9th Oct 21 till date

Website: www.adidas.co.in

I placed an order with Adidas directly from there website with Order number AIN00042409 and the product reached back to there Warehouse after Quality approval on 9th October, Since then they arent issuing my REFUND of 7999 because there system is unable to capture my banking details and the best part is they dont have any solution to it. So if there internal system is not capturing the details does that mean they will not issue a refund???...
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Pepe Liu
Nov 19, 2021
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Delayed delivery of online orders

Address: Suzhou, Jiangsu province, China

Hey there, thanking you for taking the time to address this email. I am filing this complaint to your adidas online shop (self-operated) in Joybuy, a widely known e-commence platform in China over its delayed shipment of my orders ( Joybuy order No.[protected]. I placed this order to buy two pairs o[censored]ltraboost sports shoes on this November 10, and your online shop committed to starting shipping in next 72 hours, however this order is...
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Rishid Raghu
Nov 19, 2021
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They are pathetic- give me the name for the FIR

Who so ever it may concern

AIN 00071313

This is with reference to the order no mentioned above, I have made n no of calls and written on these ID many times for my refund. I have been chasing for my refund from 08th october 2021 and on 12th I was asked to furnish the bank details which I immediately provided and then also confirmed verbally and also in writing whether you have got it or not. I was given a confirmation...
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Rishid Raghu
Nov 19, 2021
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They are pathetic

This is with reference to the order no mentioned above, I have made n no of calls and written on these ID many times for my refund. I have been chasing for my refund from 08th october 2021 and on 12th I was asked to furnish the bank details which I immediately provided and then also confirmed verbally and also in writing whether you have got it or not. I was given a confirmation from your side and then after chasing for my refund - again...
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dhandasanskar
Nov 18, 2021
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Refund for shoes

I placed an order with adidas in October but due to the incorrect shoe size I had to return. I returned the shoes very same day of delivery and shoes reached their warehouse on 19 th October. Called adidas numerous times and mailed them too. They say my product failed quality test due to incorrect size. They are refusing refund. My order number is AIN00090392...
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Srajanaa
from delhi, Delhi
Nov 17, 2021
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Shoe exchange

Address: 311 jr female shkm hospital mewat
Website: Adidas

I bought a shoe from adidas official store CP DELHI i ws shown size 11 but i ws given size 10...i went to the store after 2 hrs to exchange but they refused they asked me to get online approval i applied fr adidas customer service fr approval for exchange...its been over 40 days now...evrytime i call them they say you will get your approval within 48 hrs 6 people have told me the same thing but i dont get it...
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I have not yet received the refund for the order : Adapt Paints
Order Number: AIN00059191
Order was under my father name : Sanjay Sadhu : [protected]@gmail.com

I have provided all the refund details and it's been more than 15 days and I have still not received the refund amount. Please note the refund amount is ₹2 399.50.
Refund Tracking Number :[protected]...
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Angelo Saboo
Nov 14, 2021
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Black sneakers-damaged

I bought a pair of adidas sneakers and it hardly took a 8-9 days for the first damage to occur. The sneakers seems to have a inferior quality built and does not suit regular usage. Sneakers have formed a very deep cut which will ultimately result in tear of the material. Its fascinating how a brand like adidas can come up with such cheap quality products. Really dissapointed. I wish to proceed with my complaint and hope the officials revert....
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Rajkmeena
from Alwar, Rajasthan
Nov 14, 2021
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Not delivered

Address: D-281 tiger colony mungaska delhi road

Not delivered shoes same day...
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@Rizwan
from Kollam, Kerala
Nov 11, 2021
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Its been 1 month and I still haven't got my refund of 2500INR from adidas

I bought a pair of shoes from adidas.co.in, because it was small for me I returned the product . It's been 23 days since the returned product reached adidas and 8 days after that i shared the bank details, so basically today(11/11/2021) is the 15th day after I shared the bank details and i still haven't got my refund....
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Tara32
from Mysore, Karnataka
Nov 8, 2021
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Refund not issued

Website: Adidas

Order number AIN00027960. Ordered shoes from Adidas website on 23 September, received and returned on 28th September .
I got a mail and a sms saying my refund will be issued within 7 working days but it’s been more than one month and I have got my refund.
I contacted the numbers given on Adidas website. Phones are not picking up. WhatsApp number issued says he is just a rookie and not responding. Very bad service....
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Address: Priya Shoes behind commissioner office Moradabad-244001

Stolen Shoes/Fake shoes of Adidas/Lotto/Nike/Reebok being sold at Priya Shoes behind commissioner office Moradabad.
He doesn't provide the receipt when asked and doesn't have any authorized license of selling any of above mentioned company shoes.
He is also not paying Tax to the government by not providing any bill/invoice receipt to the customer....
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I have placed an order on Oct 14th 2021 for Adidas shoes. Order no - AIN00098622My order has not been delivered yet. I havent received any update. So I requested to cancel my order and initiate the refund. The customer support keeps saying that concern has been forwarded to respective team. The order has still not been cancelled and I havent received any refund. This is highly disappointing...
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AnkurK84
from Gurugram, Haryana
Nov 2, 2021
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Customer harassment

I have been trying to return an item since October 12, 2021. I have called Adidas customer service numerous times, sent them many emails. Nobody is willing to help. It’s all pain, misery and agony dealing with Adidas customer service.
I have spent my hard earned money and never expected such a pathetic customer service from Adidas.

Order number is AIN00078946...
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Tara32
from Mysore, Karnataka
Nov 1, 2021
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Refund not received

Ordered shoes from Adidas on 21 September. Delivered on 28 September.
Returned on 3 October.
Company has received the item on 11 October.
Asked for bank details on 15th October and given. But I haven’t received the refund amount. Contacted on WhatsApp number but it says I am just rookie. Called the other two numbers but not responding....
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Vidhey Raghuwanshi
Oct 16, 2021
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Refund not initiated

I have placed a order
Order Number - AIN00022059
Email- [protected]@gmail.com

Its been a month no refund has been initiated till date. Pathetic customer care from you end please initiate a refund or i have to take strict actions on social media....
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SankhaHira
from Mumbai, Maharashtra
Oct 12, 2021
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Refund Rs.5399.50 Not Processed

Address: Unitech Commercial Tower-II 5th Floor, Sector-45, Block-B Greenwood City, Gurgaon, Haryana, India - 122001

I Placed an order with Adidas which was delivered to me on 16 September 2021. Due to an issue with the size of the product that was ordered, I immediately raised a return request with Adidas. the order was picked up by the courier partner on 20th September of June. I was asked by Adidas to provide my bank details over email since it was a cash on delivery order, the refund was to be done on the respective bank account. I received an email...
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atishay kant
Oct 7, 2021
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616154451

I placed an order with adidas in august but due to the incorrect shoe size I had to ask for a refund so that I can place a new order.

After successful return I shared my banking details with them. After 7-8 working days when I reached out to them I was informed that my bank has rejected to accept the NEFT payment and I had to share a new account detail. I later shared an alternate banking detail and I was again told the same...
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Namyooon Kim
Oct 6, 2021
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3299 INR not refunded

Website: adidas.co.in

Ordered a t-shirt and paid using cash on delivery. I sent back the product and it has passed the quality checks but I have not received any emails regarding my bank information for my 3299 INR. Adidas if you are seeing this contact me ASAP

email: [protected]@aes.ac.in...
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