Claimed

Adidas Complaints & Reviews

1
Updated: Nov 28, 2024
Complaints 1046
Resolved
161
Unresolved
885
Contacts

File a complaint to Adidas

Having problems with Adidas?

File a complaint and get it resolved by Adidas customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Adidas reviews & complaints page 41

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Arlene Rodriguez
Feb 4, 2017
Report
Copy

Poor customer service

Address: 00729
Website: consumercomplaints.in

Last December I bought a soccer spikes at your store in Plaza Las Americas in Puerto Rico. I wasn't able to get to the store until today to make an exchange because of the size. First the manager told me that I was not able to do it because I have not the receipt, finally I was able to get the date of the purchase, so they can do it. After all I told him that they should talk with the company beacause in a lot stores by the client phone number...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Karthik Gurumoorthy
from Hyderabad, Telangana
Feb 4, 2017
Report
Copy

Poor quality of Adidas Galactus 2.0 Shoe

Address: 560013

Hi,

This email is regarding the Adidas Galactus 2.0 shoes which I purchased from an Adidas showroom at NEW BEL Road, Bangalore on 5th September 2016.

I had earlier purchased an Adidas shoe in August 2012 and it lasted for more than 4 years despite regular usage like running 5 km everyday. I was so impressed by the Adidas brand that I had no second thoughts shopping with Adidas again.

Unfortunately,...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
abhihawk1995
from Hyderabad, Telangana
Feb 4, 2017
Report
Copy

Taking long time to replace defective shoe in warranty

Address: 500010
Website: care@adidas.com

Sir I purchased new adidas sports shoes on[protected]. After 3 days I found that sole is defective which caused infection in my toe. I lodged the complain on[protected] on their site [protected]@adidas.com . but they are not responding properly and take 7 days to reply the mail and this happens for every mail I do to them. Their toll free no. Department has no power to address customer problem. Now its already 1 month but I didn't get the shoes...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Prakhar Singh11
from Chennai, Tamil Nadu
Feb 2, 2017
Report
Copy

Defective shoe and small size

Address: Mumbai City, Maharashtra, 400015
Website: www.adidas.com/us/customerservice

I purchased Adidas football stud shoes from oberoi Mall Mumbai on 22nd January 2017. I am disappointed to say that the staff behaviour was rude and not helpful, no sole size was measured and the left shoe stud is not aligned properly on the same level as others and on the next day when I went to the play ground I fell off and twisted my ankle. I had to leave the ground immediately for medical procedure. Whole day was ruined. This was one...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarveshwar Gupta
from Gurgaon, Haryana
Feb 1, 2017
Report
Copy

Shoes is defective and veru uncomfortable

Address: New Delhi, Delhi, 110007

I have purchased shoes from lifestyle, DLF mall of india which was defective and when i went to get it exchange all the pieces were having same problem. Later on they just got it fixed aand as i liked those shoe i bought them back. But today when i wore them i got my leg swelled upand paining a lot. This is the first time experience that i had to suffer with shoe bit and leg pain in my life. that to after using an adidas shoe. Really disappointed...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pallav Chaturvedi
from Agra, Uttar Pradesh
Jan 31, 2017
Report
Copy

Shoes replacement

Address: Gurgaon, Haryana
Website: www.adidas.co.in

Dear Sir

Please find attached a copy of bill and and slip attached with the shoes showing the article no and other details.
The subject shoes were purchase on 25.01.2017 and after using some times say for 2-3 hours, it has been realized that it is causing some discomfort as it is ok in one feet but very loose in other. It gives feel of that one feet is coming out while walking or running.
After approaching the...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinayaki
from Mumbai, Maharashtra
Jan 23, 2017
Report
Copy

Adidas Sports shoes

Address: Mumbai City, Maharashtra
Website: Adidas

I purchased adidas sports shoes from planet sports Mumbai Inorbit on 2nd December 2016. It has just been a month and the cloth of the shoes is tearing off...When I went back to the store with complaint store manager said these are bought in sale so adidas does not give warranty on it..N the discount was hardly 500-600 ₹ ..So does that mean i[censored] buy a not on sale shoes they of better quality and in discounted rate you provide a poor and...
Helpful
Found this helpful?
1 Comment
Report
Copy
J
Junaidmuki
from Coimbatore, Tamil Nadu
Jan 22, 2017
Report
Copy

Duplicate product delivered

Address: Ahmedabad, Gujarat, 380051
Website: Amazon.in

I have ordered 3 set of adidas socks, but i found it to b duplicate.
1) when i scanned its barcode the number written on socks was different from what scanned.
2) mail id of customer care has problem . It is [protected]@addidas .com and not [protected]@adidas .com
3)quality was not upto the mark of adidas.
Please have a look at the pictures attached...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul Halder
from Noida, Uttar Pradesh
Jan 1, 2017
Report
Copy

Adidas football broken stitch

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: Adidas.co.in

I bought a adidas football and the strich was open in a month.so, I am very disappointed for the quality of the football striching . I want to exchange the football. I purchased it on 2 Dec.2016.from snap deal . It's full name is Adidas Replica Brazuca Trainpro Football.Can you give me a address of adidas showroom in noida where I can go and exchange the football because it had a guaranteed of 2 years that the strich won't open but it got...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh Ajmera
from Pune, Maharashtra
Dec 30, 2016
Report
Copy

Springblade shoe

Address: Aurangabad, Maharashtra, 431003
Website: shop.adidas.co.in

I bought Adidas Spring blade shoes 2 times in Rs. 16000.00
First time from Adidas authorised Store from Delhi (Cannought place) and Second time from Adidas website. shop.adidas.co.in

Both the time my shoes springs got damaged/removed
even your shop person didn't give any repairing service which is not expected from the Brand like ADIDAS.
so i need Replacement off this shoes.

Hope u consider...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Maggie Mostafa
Dec 18, 2016
Report
Copy

Shoes/I'm complaining about the bad quality of the shoes

Address: 00974
Website: Adidas

Last year, I bought an adidas shoes (clima cool) from Qatar. It was supposed to be specified for running. I started training wearing it but whenever I wore it, I felt uncomfortable. I didn't know why. Then from a month ago, when I started doing my work out with a private trainer, it hurted me a lot & the trainer told me that this shoes is not designed for running or even doing work out as the bottom of the shoes is high not low & that makes...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
raghavendu
from Delhi, Delhi
Dec 5, 2016
Report
Copy

Void sale money not yet credited

Address: Mumbai City, Maharashtra, 400055
Website: Adidas Dealer

Hi,
This is regarding a void sale transaction happened at adidas merchant at chatrapati shivaji airport, mumbai, terminal t2 (Domestic).
Below are the details as per the void sale slip i have
Date : 27/11/2016
Time : 6:18:43 am
Tid : 40077174
Batch no. : 000304
Invoice num: 002606
Card type : visa
Card : * * * 1526 — swipe
Appr code : 030162
Rrn :[protected]br...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajesh Nellore
from Bengaluru, Karnataka
Dec 3, 2016
Report
Copy

Torn shoes

Address: Bangalore, Karnataka, 560010
Website: secure.myntra.com/my/archived/order/details?orderid=112495999&dclrtn=true#shipment112495999

Hi,

I purchased ADIDAS
Men Grey Energy Bounce Elite Printed Running Shoes
Size: 11 / Qty: 1
Code: 1070283
on the 4th march 2016

The right side shoe is torn on the, top-front side of the foot. I have tried and contacted the customer service desk only to learn that there is no response to the calls on more than one occasion, despite waiting for 10 to 15 mins on the phone line. The number...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
paramsingh123
from Delhi, Delhi
Nov 18, 2016
Report
Copy

Shoe start getting ripped in just 20 days

Address: Ghaziabad, Uttar Pradesh, 201001
Website: adidas.co.in

Hello

I have buy adidas ax2 outdoor shoe, shoe size no. 9, from Adidas shop address:-Plot No 58, Ground Floor, Ambedkar Nagar Ambedkar Road Ghaziabad Uttar Pradesh 201001.
In just 20 days it start getting ripped from the top and its look weird and hardly i wear just 7 to 8 times. Its worth rs 4500. This is not quality i expecting from Adidas shoe.

I need replacement. what should i do pleas tell me.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
ravinder910
from Pune, Maharashtra
Nov 12, 2016
Report
Copy

Sport shoes (model D66385)

Address: Udham Singh Nagar, Uttarakhand, 263153
Website: www.adidas.com

Dear Sir/Mam,

I purchased a adidas sport shoes (model D66385) date 12.06.16 from EMKAY FASHIONS shop number 20, 21 ground floor (contact number- [protected]) (TIN-[protected]) At Rudrapur in Metroplis Mall.

My sport shoes damage & crack with in 5 month.

shoes not use in regular base.

I request you pls replace my shoes ASAP.

Best Regards
Ravinder Kumar
[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
naren888999
from Bengaluru, Karnataka
Nov 10, 2016
Report
Copy

Shoes ultra boost

Address: Bangalore, Karnataka, 560052

Hi this
is regarding complaint of Adidas shoes ultra boost. as i
naren had purchased shoes from manthri mall Bangalore
Karnataka india on feb 2016 product is ultra boost shoes
before buying i asked concerned person about
the buttons on the soles does it wear out soon and
the surface will become uneven so he said no sir this is a
good product no complaint against it so i purchased givingbr...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
Noalpa Ydnar
Nov 6, 2016
Report
Copy

Adidas springblade shoes sole break.

Address: 6015
Website: www.consumercomplaints.in

I am ofw purchase 3 pairs of springblade shoes in almajar hera street jeddah saudi arabia last june 2016 before i go home to philippines, 1 for my son and 2 for mine. But only 5 month one of my springblade shoes sole break and im very upset, it happen when im in hongkong on vacation wearing my favorite shoe, i just wear that shoes 3 times only and thats what happen, i use addidas for many years only this time it happen, please help me how...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jäy Pätel
Oct 24, 2016
Report
Copy

Shoe replacement

Address: Pune, Maharashtra
Website: www.adidas.com

I had purchased adidas superstar men shoe sized UK 9 from JM road, Pune. after 2months o[censored]sage the stitches in th front were torn so i asked to replace placing the mail it was approved and i was asked to go to store and give them a copy of confirmation mail and take the replaced shoe.. i went to the store(JM road) they said size is not available and sent me to another store which was in Aundh, Pune ..i went there even they said size problem..amd...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mohnishkakkar
from Bengaluru, Karnataka
Oct 22, 2016
Report
Copy

Extra amount charged for item replacement

Address: Karnal, Haryana, 132001
Website: www.adidas.co.in

Yesterday i visited karnal adidas outlet sammati enterprise & purchased 2 items shoes + polo t-shirt according to ur salesman i will get a flat discount of 1000 rs. On my next item than i pick one more polo & he confirm that i can exchange item incase on any issue
Details given below
Sport shoes ba2857 size 10, 5299/-
Polo t-shirt ax6485 size l, 1999/-
Polo t-shirt ay5425 size l, 1599/-
Total amount 8897/-br...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Krishna Kant Rai
from Gonda, Uttar Pradesh
Oct 21, 2016
Report
Copy

Defect in men shoes

Address: Varanasi, Uttar Pradesh, 221005

I purchased adidas on 11.09.2016 but its torn out with in 1 months. i informed to local shop named Comfort, Sunderpur from where i purchased, but not responsed. very first they refused not to attend any defect. After repeating request shop accept the shoe and told that visit after five days After five days I visit to shop and ask about shoe then shop owner said that there is no responsibility of defect and we will not change/repair shoes....
Helpful
Found this helpful?
Write a comment
Report
Copy