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Updated: Nov 8, 2024
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E
Emma Yeohyon
Jan 17, 2020
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my airtel number is not recharge

Address: v. p.o.-Shambhuwala Tehsil-Nahan District sirmour Himachal Pradesh, 173001

My Airtel Number is not recharge but money is deducted from my bank account...i did recharge online on 15january 2020 ..first I did of 98rs ..and second recharge of 79rs ...both money transaction is successful but I got no msg of recharge on my number why..?? please redund my money or recharge my number as soon as possible...
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A
Adrija Majumder
Jan 17, 2020
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recharge amount deduction

I recharged my pre paid mobile service on 17/1/2020 with a pack on ₹598 for 84days and 1.5gb per day data.

The transaction was failed yet money was deducted from my bank account. I had to recharge again which was successful.
Have not received refund for my failed recharge. txn ID of failed recharge :[protected]....
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S
shyamgoyal
Jan 16, 2020
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not replying of mails

Address: Sector 137, Airtel store, Gautam Buddh Nagar, Uttar Pradesh, 201306

I am sending regular mails to airtel store noida located in sector 137 to get some information, but they are not responding at all and also their contact number is also switched off. This is frustrating and unprofessional.
I am sending mail from [protected]@gmail.com

Also sent regular follow ups, but not getting any response.

I am sending these mails on coco. [protected]@airtel.com.

When...
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L
lalitsingal
Jan 16, 2020
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not providing 10 gb data

Address: 85, Vijay Nagar Colony, 127021

Dear Sir,

I wish to state that i am a consumer of Air Tel since many years and my mobile number is [protected].

In this regard please note that my plan was Rs. 125/- per month and in the month of December, 2019 they have change the same to Rs. 199/- per month plan with 10 GB data per month, which i agreed.

My monthly billing cycle starts from 08th of the month.

In the month of December,...
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B
B.Naga babu
from Srikakulam, Andhra Pradesh
Jan 16, 2020
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dth telugu channels

Address: D no 3/976 Bharathiyar Street Sulaiman nagar Mettukuppam, Chennai, Tamil Nadu, 600097

While install airtel dth, call center people said all telugu channels will come one month next month onwards need to recharge but after installation only free channels came. We call and asked callcenter, they replied only news channels will come. This is fraud of airtel dth service. Please check and resolve this issue asap and do the needful. My airtel customer id [protected]...
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M
ms2020
Jan 16, 2020
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not able to contact from airtel prepaid and postpaid to 18602002011 and other numbers starting with 1860.

Address: A-1/6, VASANT VIHAR, NEW DELHI, New Delhi, Delhi, 110057

Not able to contact from airtel prepaid and postpaid to [protected] and other numbers starting with 1860. When we try to contact these numbers, it saying: it is a special number, you will be charged 2.5 paise per second, for more details log in to www.airtel.in, and then call is disconnected every time. Contacted to airtel customer care many times but the problem is not resolved till now....
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S
shriupma
Jan 16, 2020
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incoming call details from june - november, 2019

Address: New Delhi, Delhi, 110001

Dear sir,
I am an advocate practicing in supreme court. Above stated mobile no. [protected] is registered in the name of my husband ramesh kumar.
Sir, i need incoming call details on my mobile number from june, 2019 to november, 2019 specially from mobile nos. [protected] and [protected].
I visited airtel store and i contacted customer care several times regarding this but they refused to provide any information. I need...
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K
Krishnaprakash Maurya
from Pune, Maharashtra
Jan 16, 2020
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airtel xstream fiber id 022100863527_mh : getting charged for fixed phone line though i asked for only broadband connection at home

Address: A603 AVON MAJESTY, DATTAPADA ROAD BORIVALI EAST, OPP TATA SSL, Mumbai City, Maharashtra, 400066

This has reference to broadband connection on 9th jan 2020 for my residence and paid for full year.
1. Airtel representative also installed fixed landline as it was bundled and free of charge
2. Told the person that i do need the fixed line as already have 2 mobile connection and no need for additional fixed line
3. Started getting sms and mails to pay rs352.82 for fixed line even though i have not opted for it and now...
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M
Ms14771
Jan 16, 2020
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I am complaining about my airtel recharge not done

Address: Indore, Madhya Pradesh

I did airtel recharged of my mobile no [protected] for rs 149 from airtel.in, after goes
Transaction page and select amazon pay and wait for transaction after short time my amount is deducted from amazon pay but reacharge is not done and airtel site show your reacharge is not done.
I attach screenshots of my mail which is for amount deduction.
Please have the amount refund my amazon account.

Thanks...
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S
Shamj12
Jan 16, 2020
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deactivation of my number without intimation

I have been using a tata docomo no. From 2011 and with little or no issues with either network or the service provider until the last yeae when airtel took over the tata docomo service and started deactivating the existing customers, i was not even aware that my no. Got deactivated and when i came to know about the same i visited the airtel store requested them to give me the same number either with a new connection or the old.. They refused.....
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R
ravi mahla
Jan 15, 2020
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fastag activation window not displaying in airtel thanks app

Sir,
i received my fastag on 20th Dec 2019. After receiving my fastag i tried to activate it on airtel thanks app. I tried these steps to activate it-
1. opened my thanks app
2. tap on bank icon
3. tap on fastag icon

but after clicking on fastag icon i didn't find any activation option. it is still showing order shipped (screenshot pdf file attached) that's why i am not able to activate my fastag....
+1 photos
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V
vmary
Jan 15, 2020
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disgusting network & customer service

Address: Neera Bai Niwas, Thakurli (east), Thane, Maharashtra, 421201

Dear team,

Vimala bhaskar pillai, airtel mobile no: [protected], postpaid with monthly rental rs. 399/-
I dont get proper network at my office or while travelling or even sometimes at home. I am facing literally poor network, most of the times the network bar shoes full blank them how will i be able to call or use my data if there is no network.

I am frustrated for months that even for a call i have to...
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R
Rajender Kr. Yadav
Jan 15, 2020
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network issue in my home town area

Address: New Delhi, Delhi, 110062

My one query, i am living in new delhi, address block 10, dakshin puri extension, new delhi 110062, there is airtel network is very poor. I have to come out of my home when i have received any call other wise voice is breaking or mobile is automatic dis-connected.
In my home i am unable to sent any mail as there is network very slow...
So, i have to taken one more vodafone number as my airtel number is not proper working in...
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J
JANGID JAGDISH
Jan 14, 2020
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fastag not received from airtel

Address: Bhilwara, Rajasthan, 311805

I have ordered fast tag id through airtel app, i received message on 19 dec 2019 my fast tag id shipped. Till now when i check through airtel thanks app it is still showing shipped due to this i am facing issue at toll plaza.
This is very frustrating as my friends order fastag from other service providers like paytm and they got there fastag in 7 days....
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D
Darshan Bothara
from Hyderabad, Telangana
Jan 14, 2020
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mobile number portability to prepaid

Address: Deloitte Tower 1,Meenakshi Techpark, Survey No. 41,, Gachibowli Village, Ranga Reddy District, Hyderabad, Hyderabad, Andhra Pradesh, 500032

Store location : gachibowli, hyderabad.

Whenever i try to go to store and ask to port my sim card for a prepaid connection they always deny saying sir prepaid server is down you take the postpaid plan.
And this way these people are trying to sell out postpaid connections by way of cheating...
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P
Praveen2814
Jan 14, 2020
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airtel disconnection request is ignored and being charged

Address: Bangalore, Karnataka, 560035

I have raised a request for disconnection of broadband on 5th may 2019 and followed up on 29 june 2019 on the disconnection request. Till now, 14 jan 2020, the connection has not been disconnected and i have been charged for 6 months after may.
The reply i have got from customer care when i have called them asking for the reason for not disconnecting and charging is that "though it is their mistake to not to disconnect i have to pay...
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F
Frostcoolx
Jan 14, 2020
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need help regards admission

Address: Q.no J7/13,R.R colony,Naraina west,Delhicantt,New Delhi, New Delhi, Delhi, 110010

I got scammed few days ago against an amount of 26000 rs. Due to which i want to get my call logs for my airtel mobile no [protected]. I only want the call logs of date 09 january 2020 and of 10 january 2020. Please help to to get the call logs of these days. I will be very thankful to you if you send me these details on my email adreess [protected]@gmail.com.

Please do this as soon as possible....
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H
Hamza Hassain
Jan 14, 2020
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airtel prepaid upc code not being generated

Address: 625001

Hello,
I am user of airtel in tamilnadu circle.

I am trying to port out from idea, i tried many times, but i receive message
"upc cannot be generated as the mobile number is not configured. Please contact service provider"

I tried with customer care and visit to store many times, no resolution.

During the same time, i was able to get upc code for my another number, i was able to...
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A
Acharyaajay23
Jan 14, 2020
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complaint airtel

Address: Ahmedabad Gujarat, 380016

Airtel Customer Care — SIM card not working


Ahmedabad, Gujarat, India
Ajay acharya
Submit a Complaint
MY mobile number is [protected] i have postpaid sim i have esim to phishicaliy sim yesterday morning my sim is not working please replay fast & start my SIM working...
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J
Jatin Walia
Jan 13, 2020
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poor network everywhere

Address: Ambala, Haryana, 134003

From last few days i am getting too much call drops. My calls doesn’t connect or it gets disconnected once it connects. My internet suddenly stops working. My network shows "no service" many times a day. Their representative suggests irrelevant methods like restart your phone or sometimes even turn data on/off. Every time they gave the same excuse for poor network situations. Its been 11 days since m facing network issues. I have 8 connections...
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