Amazon India Complaints & Reviews

Be careful while placing your orders on amazon India seller
BENEDICTIONS IN.

He does not respond to queries. The product information is inadequate.
Raising concern to Amazon does not help. The folks on chat give stupid scripted responses.
This seller is a scammer. He does not provide answers to your queries....

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Website: www.amazon.in

I placed an order on Amazon around 20 or 21 May 2024. On 22 May, I received a delivery message saying my order was delivered to "receptionist", but I never got the product.

I immediately contacted Amazon customer service. The executive said to wait 2 days and also connected me with the delivery agent. That delivery boy rudely told me that he handed the product to someone named "Neetu", but my name is Sangmitra,...

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Address: Chennai

My ordered product suppose to delivered on Saturday and based on my availability on delivery address and order my new smart phone. first time i git msg saying -the delivery person unable to contact you post sowing out of delivery in Amazon App. due to that i have cancelled the product and cancelled other accessories also which was for my smart phone.

Next week also i order based on may availability at my home and the same think...

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I have a return approved and it's not being picked up, it has already been 10 days, I am providing order number for reference:
[protected]

Amazon India customer support has been notified about the posted complaint.

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Address: Captain chuttan lal meena colony near yadav petrol pump, rajgarh road, alwar, rajasthan, 301001

I am writing this with extreme frustration, disappointment, and a sense of helplessness due to the repeated negligence shown by Amazon in fulfilling my orders. Despite being a long-standing and loyal customer who has spent lakhs of rupees on your platform over the years, the treatment I have received over the past 25 days has been nothing short of harassment—both mental and physical.
Let me take you through the detailed chronology...

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I am extremely disappointed with the handling of my return and refund for order #[protected].

I received a product with a serial number mismatch — the serial number on the delivered item did not match the one listed in the order. I promptly contacted customer support, shared all required images and the bill, and your team acknowledged the issue. Based on that, a return was approved, and the product was picked...

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I placed an order for the Resonate WiFi UPS through Amazon, but the bridge cable was missing from the package. As a result, Amazon raised a return request on May 5th. However, the pickup status in the Amazon app shows "Will be scheduled by carrier", which in this case is Delhivery—but there's been no progress.

The item was supposed to be picked up within 3 days as per Amazon's policy, but no one has contacted me or attempted...

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Address: Dindigul

I purchased a TV for ₹15, 500 from Amazon, trusting their claim of free installation. However, the technician who came to my house insisted on installing a wall mount, stating that only they could do it, or else the warranty from Amazon would be void. He charged ₹4, 000 for the wall mount installation, claiming it included the service and the product. When I argued, he threatened that the warranty would not apply. I have proof of the payment. Spending an extra ₹4, 000 for installation and warranty on a ₹15, 500 TV is outrageous and deceptive! This is a scam by Amazon. I urge everyone to avoid buying from them. I demand justice! #AmazonFraud #ConsumerComplaint

Order placed
Order number
9 May 2025
[protected]

Amazon India customer support has been notified about the posted complaint.

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Website: www.amazon.in

I bought borsche vacuum cleaner through Amazon, the product is not working in wet mode
Despite multiple attempts they are saying the product is non refundable
So kindly let us know what to do further....

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Address: Gurgaon India

Website: Amazon.in

I had orderred for samsung galaxy buds 3 pro from amazon, i received an empty box
After returning the empty parcel amazon did not refund my money and i stand with nothing now paying emi for the product every month...

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I notice that when the issue is difficult to handle, the chat agents lie to the customer that they in their capacity have processed the refund and it will get credited back to amazon pay balance within 24 hours.

However later when you get a call back from amazon it's clear that it was all fake.
Amazon agents on chat just to satisfy customers make false promises....

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I was promised that the product would be delivered by Saturday with my Prime membership, but it still hasn't arrived. The delivery was rescheduled for the next day at 12 PM, yet it remains undelivered, and now the day is nearly over. What’s the point of having a membership and placing an order if it doesn’t arrive on time? Every time I contact customer service, they make false promises, claiming it will be delivered within...

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Bought item from amazon on 9th jan 2025, received wrong size item seller wakefit initiated refund on[protected] of 32683.8/-.
But i have not received it till now, have called amazon customer care multiple time in these days around atleast 15-20 times. All customer care executing asking same details of issue then again taking 15-20 minutes every time and then says i will get my amount in 3-5 days. But till now did not receive my amount...

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We have received wrong product and when we have raised return request delivery boy not accepting the product and said that kindly remove the image of the product with the help of customer care so kindly remove the image of the original product from my Details of the products as:

Order number:[protected]
Order date[protected]...

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In Amazon India. Havells 3 litter water heater, I ordered 12th April and I delayed received at 16 th April. When I fix this water heater it works well, after it’s reach the temperature and auto cutoff . After a hour it’s not providing hot water. Then I call Amazon customer care they connect to technician an he said can’t return this product I send a havells technician he will conform about the product.
Next day technician called...

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Address: Ground Floor, Eros Plaza, Eros Corporate Centre, Nehru Place, New Delhi-110019 Delhi South Delhi DL IN 110019

Website: Amazon.in

I ordered almonds from Amazon on 11 April, the order ID is[protected] This product has not been delivered to me yet Amazon has marked it as delivered. I want a full refund. I am very worried. I hope that the refund will be given soon. Please call me. Call me [protected] my gmail ID [protected]@gmail.com area pincode 283101...

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Website: Amazon.in

Hi, I had purchased wakefit wardrobe from Amazon India 2 months back. However, I returned this product back to wakefit through Amazon after which Amazon status show that it has refunded my money back but I have not received any refund from Amazon or wakefit. Amazon says seller will refund and seller will say Amazon will refund. But seller and Amazon playing with us. It is almost 1 month that I have not received my refund. Just can't believe...

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Hello

I have ordered Casio G-Shock 2100 in Rs 9195 and they delivered it on time after unboxing my order i found it was used and found different g-shock cover box
then I call the customer care and told them I got used watch and they took my complain and told me please wait 4days for our team to investigate . Then after four days I call them back again and they told me we have sent you the right product we can’t return...

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I am amazon customer from last 5 years. I have amazon pay account. I have auto setup on my amazon pay account. My due date was 5 april i have fund available in my account but still payment did not go through and i got rs 300 late fee. I am trying to connect with amazon customer service via chat and mo one is helping me. They just transfering to another person ad then they just disconnecting chat without any resolution and without any notice....

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I'm writing to report an issue with my recent order Order ID:[protected] Order placed on 29th March 2025, which was marked as delivered on April 2nd 2025 but have not received it.

I have checked with my neighbours, delivery location, and tracking details but the package is missing. I kindly request your assistance in either locating the package or issuing a refund/replacement.

Order ID:[protected]
Item: Newish Pepper Spray
Delivery Address:Charvi Premium PG for Women Besides Image Hospital, Madhapur, Hyderabad Telangana 500081
Delivery Date:April 2nd 2025
Delivery Partner Number:[protected]

Please investigate this matter and provide a resolution at the earliest.

We checked the CCTV but didn't find the delivery partner. Please consider refunding or replacing the product; otherwise, I'll seek alternatives.

Amazon India customer support has been notified about the posted complaint.

Apr 06, 2025

Updated by Asariya Didn't receive any update

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