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Apollo Pharmacy Complaints & Reviews

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Updated: Mar 7, 2025
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Apollo Pharmacy reviews & complaints page 3

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S
subhojitc3
Jun 30, 2023
Jul 15, 2023
This thread was updated on Jul 15, 2023
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Refund issue with partially delivered order

My order number is[protected] .Upon missing the delivery date of 10th June, i placed an cancelation request anf i was confirmed over email that my order is cancelled and i'll get my refund in 1-2 days. However it was lie. The order was never canceled and after few days it magically delivered to my doorstep. Upon checking, i found that i ordered 4 quality and got only 3. Since then after hours of call with customer support and 3 weeks of time,...
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Dear Apollo team

My Order#[protected]
Courier AWB# [protected]
Since oreder on 18 June 2023, delivery scheduled and attempt on 21st June 2023.
● Please cancel my order or send a another new medicine replacing of spoiled. It is unacceptable to continually postpone the delivery. This is not the level of service I expected as a customer.

● I would appreciate it if you could inform me before...
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Dear Apollo team

My Order#[protected]
Courier AWB# [protected]
● Please cancel my order or send a another new medicine replacing of spoiled. It is unacceptable to continually postpone the delivery. This is not the level of service I expected as a customer.

● I would appreciate it if you could inform me before placing an order that you are unable to deliver medicines to my location.
br...
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My delivery have to been done on June 25 .but delivery is not been happened, and I have given cancellation request through mail. but while getting call from appallo pharmacy customer care informing that they can't cancel the delivery from their end.they informing that while delivering the product you have to reject the delivery, after 3 to 5 days refund amount would be processed....
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T
tapan.sahoo84@gmail.com
Jun 18, 2023
Jun 18, 2023
This thread was updated on Jun 18, 2023
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Blood Glucose machine is not working

Address: C/o Baidhar sahoo ,Jail road ,keonjhar,Auro vihar ,Keonjhar,758001,Odisha

The blood glucose machine model no APG01 is not giving correct figure. Always showing 40 to 70 .Pl confirm how to resolve the same.New battery replacement done....
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M
malady
from Karaikal, Puducherry
Jun 10, 2023
Jun 13, 2023
This thread was updated on Jun 13, 2023
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Regarding Tablet distribution

Address: No.129-1 Bharathiar Road, Kottucherry, Karaikal 609609

In Kottucherry, Karaikal Pharmacy most of the tablets given by full steep and not by split. But The Dr. prescribed only for three days where us the Apollo pharmacy staff says to get only ten Fully steeps and not three. there fore it is very inconvenient affairs to the customer . Therefore kindly make steps or of give instructions to the concern staff or pharmacy to issue the Tablets what the Dr. Prescribe whether it is full or part....
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M
malady
from Karaikal, Puducherry
Jun 10, 2023
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Tablet issue only full stop and not by Dr. prescription

Address: No.129-1 Bharathiar Main Road, Kottucherry, Karaikal 609609

In No.129-1 Kottucherry, Karaikal Applo Pharmacy most of the tablets given by full steep and not by split. But The Dr. prescribed only for three days where us the Apollo pharmacy staff says to get only ten Fully steeps and not three. there fore it is very inconvenient affairs to the customer . Therefore kindly make steps or of give instructions to the concern staff or pharmacy to issue the Tablets what the Dr. Prescribe or according to customer...
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T
Tarinisharmaaa
Jun 8, 2023
Jun 9, 2023
This thread was updated on Jun 9, 2023
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Promotional messages even after unsubscribing

Even after repeatedly unsubscribing from your promotional messages service, i daily get atleast 10 messages. This is very pathetic and irritating. Please resolve this issue since not only me but many consumers are facing the same issue!!...
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M
mano42
from Tiruchirappalli, Tamil Nadu
Jun 7, 2023
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Apollo 24/7 account - credit

Address: Thuraiyur, Trichy

Respected sir/madam,

This is asokan manohar, having my apollo 24/7 for the past 1 year. I want to change my mobile number in apollo24/7 account, because I lost my old number.

I tried it thru pharmacy, where I created the account. They said, can't able to change, help desk only can do. So, I emailed help desk on 27 may 2023 & till now.

They always said, thank you for the patience. But, finally...
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P
parwezahmad45
from Bokaro Steel City, Jharkhand
May 28, 2023
May 29, 2023
This thread was updated on May 29, 2023
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Behaviour Issue of staff and denial of medicine

Store personal talked rudely and denied 2000 denomination note stating their supervisor asked not to accept 2000 Rs Legal tender currency. Rest branch in Bokaro happily accepting 2000 notes. The Store incharge of Sultan Nagar is responsible for poor customer service and asked jisko call karna hai kr lo hum yahan ka manager hai aur 2000 ka note ni lenge. Appolo does this attitude will help you get good customer base?? Need resolution asap....
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R
Radhey1m
from Delhi, Delhi
May 28, 2023
May 29, 2023
This thread was updated on May 29, 2023
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Medicine arrangements and behaviour

Address: Sector 7 near Ramphal chowk Dwarka New Delhi

I visit to Apollo pharmacy store sector 7 Dwarka New Delhi near Ramphal chowk at between 7 am to 7:30 am on date 28th may 2023.
The store is opened after 7 am after waiting few minutes, out side the pharmacy till the counter is not ready and am asking for a medicine TRICHOSPIRE F HAIR Kit they told this were not make availablity this medicine for me and told me to buy online as I know he can make availablity for my medicine but they...
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Y
YASH SURESHKUMAR CHANDRESHA
May 27, 2023
May 31, 2023
This thread was updated on May 31, 2023
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Not provided Codistar syrup in emergency situation

My complaint about Apollo pharmacy that is located in below address

Shop No 27, Savy Swaraaj Jagatpur, Phase, 1, Gota, Ahmedabad, Gujarat 382470

When i visit in this Apollo pharmacy and i ask for Codistar syrap give me a codistar syrap because my grandfather health is serious he suffers for high cough and due to high cough in his body suffering from high blood vomiting due to high cough and i request for please...
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G
ganesh ganesh.n
from Mumbai, Maharashtra
May 24, 2023
May 24, 2023
This thread was updated on May 24, 2023
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Card payment

Address: akshayanagar opp jyotsna hospital

I visited your store at akshayanagar opp jyotsna hospital. I got all products and at the time payment they said Card can't be acceptable, that was very disappointed such a big pharmacy is accepting card. But im happy with staffs they are well groomed and very helpful (jagadeesh)...
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L
LaxmiJ
May 19, 2023
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Refund delay

Respected sir, my son j.srinivas purchased cervical pillow in Apollo pharmacy on 12/05/2023.Cervical pillow is different from what they shown in image.He opted for return, and he requested for return which is accepted by Apollo, but till date refund not completed by Apollo.Please do needful and refund my son's amount as early as possible.

Regards,
J.srinivas
Mob: [protected]....
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Dear Sir/ Madam
I had placed an order on (11th May 2023) for Diabetic & BP Tablets from Apollo Pharmacy 24/7 App. They were supposed to deliver the medicines within 2 Hrs. But till date they have not delivered it. We raised many complaints and requested to cancel the order and refund the money back, but till date they have not cancelled neither refunded back our money. I Request you pleases investigate this issue and do the needful...
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R
Ravi Shukla_143
May 15, 2023
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Medicines not provided and now no refund

Address: 19, Bishop Gardens, Annamalaipuram, Tamil. nadu, 600028

I ordered medicines on 13th May under shipment ID[protected], which was supposed to deliver by 14th May 21:00 PM but status showing as packed and despite calling multiple time no one is responding properly about the issue. Now I asked for refund so I am getting assurance to wait for 24 hrs that is something also breached and time is completed but no refund no one even shares in written confirmation despite asking for same....
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A
anjusree varma
from Ponnampet, Karnataka
May 9, 2023
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First Aid Kit Pill Box

Address: Virugambakkam

The pill box given in the kit is of very cheap quality. The box has so many gaps, how can it be used to put the pills. Can’t believe they are taking this very light. This is a big mistake from their side. Very much disappointed. It’s priced 500rs....
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A
anjusree varma
from Ponnampet, Karnataka
May 9, 2023
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First Aid Kit

Address: Virugambakkam

The medicine box in the first aid kit has so many gaps. How can we put in tablets. Poor quality. Prices at 500rs. Very disappointed...
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S
sachuiba
from Chennai, Tamil Nadu
May 8, 2023
May 12, 2023
This thread was updated on May 12, 2023
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Staff refuse to give receipt for purchased medicines

Address: Nolambur Main Road, Mogapair West, oppt to Nilgiris

Dear

I had very bad experience on 7th Mayy-23 at 7:40 pm, i visited my nearest Apollo pharmacy to buy a Warfarin tablet one strip (1 mg), they collected 100 rupees and handover the tablet when i asked receipt they wont give, they said first bring doctor's prescription based on that will provide receipt.

past 7 yrs i have been purchased this medicine through Apollo but it was very shocking,

but...
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S
singkau
from Mumbai, Maharashtra
May 7, 2023
May 8, 2023
This thread was updated on May 8, 2023
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Wrong practices followed by pharmacy. Staff says you need to buy complete strip even if I need 5 tab

Address: Noida sector 142 ikebana

Hi Team

Would like to bring to your notice about staff behaviour at apollo pharmacy sector 143 noida. I visited to purchase few medicines for one of visitor who had forgot to carry his medicines . As a backup I needed medicines for 5 days.

The incident is of today around 10 pm when your staff says that company has restricted selling of these medicines as loose.

His behaviour was completely rife...
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