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Apollo Pharmacy Complaints & Reviews

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Updated: Oct 22, 2024
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Apollo Pharmacy reviews & complaints page 7

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P
Prathap J
Feb 15, 2023
Feb 22, 2023
This thread was updated on Feb 22, 2023
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Refusing to pay the refund amount

Address: Bangalore ,kammanhalli

I have bought a medicine from apollo pharmacy in kammanhalli on 4th feb and done an upi transaction twice . They said within 2 days it will be refunded . I have been follwing till date no repsonse from the store they have giving a worng mobile no of the supervisor .

Request the concerned official to get the matter and resolve...
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J
Jayita Ganguly
Feb 15, 2023
Feb 22, 2023
This thread was updated on Feb 22, 2023
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High dose medicine given

Address: Rajkrishna Chatterjee Road Bosepukur Kasba, 28 Rk chatterjee road

On 14th February evening at 8.31 pm my husband went to buy medicine from Appollo Pharmacy Bosepukur branch Kolkata with proper Doctor's prescription.
According to the prescription the pharmacist was supposed to give XYZalM syrup 4 mg for my 3 years old child instead he had handover my husband some tablets of much much higher dose for adult consumption of 10 mg.
When I was about to give the medicine to my child I realised the...
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S
Saurabhagr
Feb 8, 2023
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Wrong medicine delivered

Ordered 3 medicines which was supposed to be delivered on Feb 3rd 2023 but received wrong medicine on Feb 5th, raised a concern immediately and they said will get back to me between 12-24 hrs, calling them again n again but no action has taken.
Now neither they are providing the correct medicine nor refunding back my amount of Rs. 2344.50/-

Order#[protected]...
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drsathyaa2k5kgmc@gmail.com
Feb 5, 2023
Feb 7, 2023
This thread was updated on Feb 7, 2023
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Regarding unrude behaviour of staffs in apollo pharmacy pappireddipatti

Address: Pappireddipatti dharmapuri district tamilnadu

Good evening sir /madem. Herewith i am making a complaint on apollopharmacy pappireddipatti branch of the unrespectful behaviouf of staffs in the particular branch. And moreover they are giving tablets without doctors prescription. I request yu to take necessary steps in future to control...
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A
Anbarasan.R
from Jaipur, Rajasthan
Feb 5, 2023
Feb 22, 2023
This thread was updated on Feb 22, 2023
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Pharmacy technician are not trained enough.

Address: Tiruverkadu Chennai 600077

Hi Team,

I was in Tiruverkadu, Chennai- 600077.
Near my home two Apollo Pharmacy are there. One near Tiruverkadu temple my wife went to buy medicine in morning the pharmacy technician given me wrong tablet. Doctor prescription says MAXILIV(used for digestion and liver disease) but I got MAXGALIN 50 mg(used as a pain killer).

Since I cross check price I come to know the difference. Since a jaundice infection...
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A
Anbarasan.R
from Jaipur, Rajasthan
Feb 5, 2023
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Pharmacy technician doesn't know to read doctor prescription

Address: Tiruverkadu Chennai 600077

Hi Team,

I was in Tiruverkadu, Chennai- 600077.
Near my home two Apollo Pharmacy are there. One near Tiruverkadu temple my wife yesterday went to buy medicine in morning the pharmacy technician given me wrong tablet. Doctor prescription says MAXILIV(used for digestion and liver disease) but I got MAXGALIN 50 mg(used as a pain killer).

Since I cross check price I come to know the difference. Since a jaundice...
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F
Faiyan
Feb 4, 2023
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Delivery and Refund Policy

One of the worst platform perhaps. No proper management, netmed and pharmeasy are comparatively good. they are doing delay in delivery and in refund also they have done delays, I have not yet received any refund after fifteen days. It seems they are violating their own refund policy....
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K
Kumar1224
Feb 4, 2023
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Delivered Wrong Product: Order #269522303

Address: Chennai

I have placed online order for "Chekfall-10% Topical Solution" from apollopharmacy.in website
but i received wrong item "Chekfall-Finasteride 10% Topical Solution".

I have raised request to refund/replace with what i ordered.
I escalated complaint with customer care support several times but they are just responding same copy past message.

It has been 7 days and no action or response from Apollo...
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S
Sangeetashivansh
Jan 31, 2023
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No delivery

Order #[protected] .

Very bad service. Wrong status mentioned about delivery attempt. No delivery attempt was made. I am following customer service for since 29 Jan and all are just escalating the matter but till now no delivery. What the hell is going on with your service? Why can't you deliver the order when it is paid. Just looting customers and wasting their time....
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M
Mak AK
Jan 29, 2023
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Messages

Address: Hyderabad

Unsubscribe from Apollo Pharmacy SMS alerts...

Everyday pathetic SMS are being sent twice or thrice, inspite of repeated calling their customer service to stop...
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A
Aravind Sundarraj
Jan 23, 2023
Jan 30, 2023
This thread was updated on Jan 30, 2023
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Redemption of points

I have recently changed my number.i couldn't able to transfer or redem my existing points from my old number [protected] to new number..as this number currently not in active to receive otp. Kindly do needful to redemption of existing points....
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V
vkayatn
from Hyderabad, Telangana
Jan 22, 2023
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Text messages SMS harassment

Address: CHENNAI

Dear sir /madam

i bring to your kind notice that apollo pharmacy is sending text messages SMS to my number [protected] and causing harrassment to buy medicines
although i uninstalled apollo app because of no supply location, and i wanted to delete my profile, which is not allowed by apollo app, and having my details they are harrassing by sending 10 to 20 sms every day and night
kindly take necessary action to...
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M
mrinalglobal
Jan 20, 2023
Feb 22, 2023
This thread was updated on Feb 22, 2023
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SMS messages

Hi, please remove my phone number [protected] from your SMS list and stop sending me unsolicited messages everyday. These are highly irritating and puts a bad image for your brand to me....
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A
Asmita Dutta
Jan 12, 2023
Jan 16, 2023
This thread was updated on Jan 16, 2023
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Issue of payment

Address: Serampore

Hello I’m Asmita Dutta from Serampore, West Bengal . Today I bought the “Tretinoin Gel USP” cream and I paid via Phone pay (UPI) . My first payment happened some fractions of second after the processing time has expired and as a result no bill was generated . So I had to pay again . Now both time the money has been debited from my account and I haven’t got a refund yet. So I want to lodge a complaint....
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S
Shanmukha0001
Jan 5, 2023
Jan 30, 2023
This thread was updated on Jan 30, 2023
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Claiming my original certificate from company

Address: Tekkali 1 ,srikakulam dist

Hello Sir,
I Dindi Shanmukha Rao have worked with Apollo pharmacy from September 2021 toMarch 2022 with Tekkali branch . I have resigned from the company and followed the required procedure . I havent recieved my documents from the company yet . Can u please look into the matter and do the needful....
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P
Preethi Sreedhar
from Chennai, Tamil Nadu
Jan 4, 2023
Jan 16, 2023
This thread was updated on Jan 16, 2023
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Salesman behavior

Today I had ordered for Resource Diabetic for my 82 year old mother at Apollo pharmacy, Arunachalam Road Chennai. person there took the order at 7:04pm and took details of delivery location. Then at 9:30pm when I rang to check up, the same person asked me ' When did u call? I never received any order' . He is asking me to note his number and send evidence of calling him. Is this how one behaves with customer? What kind of irresponsible...
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M
Mchandra Bose
from Karimnagar, Telangana
Jan 3, 2023
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No local authorities response, shortage of medicine ,Delayed delivery.

Address: CHENNAI

No local authorities response shortage of medicine, delivery delayed....
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M
moroshash
from Bengaluru, Karnataka
Jan 1, 2023
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Delayed delivery of medicines

I had placed an order for medicines via Apollo 24/7 website on 28/12/2022 and it was mentioned that the delivery date is 30/12/2022, but I have still have not received the order. Their helpline is chargeable and top of that I don't hear any more than 'sorry for the inconvenience' dialogue. Their mails also have same response. It is very frustrating to hear that.

The order number is 1575075 and it is scheduled to be delivered...
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A
Arvind7134
from New delhi, Delhi
Dec 29, 2022
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PAYMENT MADE - product not delivered - amount deducted

Address: New delhi

I ordered my medicine on 26th dec vide order number *[protected]* and the medicine was about to be delivered on same day.

But the medicine was not delivered and i received a message that it has been delivered.

I am a patient of TB(tuberculosis) and arthritis and have to take medicine on daily basis. So in order to take my medicine I went to purchase another dose of medicine through our local chemist.
br...
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V
vinit majumdar
from New Delhi, Delhi
Dec 29, 2022
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Scam of Apollo

This Apollo pharmacy is cheating by taking money . I bought 1400rs worth medicine and they delayed delivery. They are not responding via phone calls and via email they are just responding same copy past message. I asked for a refund or to send medicine they are not responding....
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