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Apollo Pharmacy Complaints & Reviews

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Updated: Oct 22, 2024
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Apollo Pharmacy reviews & complaints page 9

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J
James1981
from Visakhapatnam, Andhra Pradesh
Nov 21, 2022
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Fraud business is taking money

Address: Type 2, 491/A, Railway quarters behind railway hospital

This Apollo pharmacy is cheating by taking money and updating fake delivery message. I bought 5000rs worth medicine and they delayed delivery and now updated that medicine delivered. They are not responding via phone calls and via email they are just responding same copy past message. I asked for a refund or to send medicine they are not responding. These medicines are for my mother she underwent open heart by pass surgery. I had to buy from...
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A
amit1505u
Nov 21, 2022
Nov 25, 2022
This thread was updated on Nov 25, 2022
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Harassment through promotional SMS

Purchased a product via Apollo mobile app. And after downloading the app, I am receiving multiple promotional sms per day.

I dont want to receive any of these as they are very irritating.

I tried to block contacts, unsubscribe to sms(APOLLO UNSUB to [protected]) but nothing works, I am still receiving those promotional messages.

I have uninstalled the app but its not helping either.
br...
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J
JDS Pathania
from Faridabad, Haryana
Nov 21, 2022
Nov 22, 2022
This thread was updated on Nov 22, 2022
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Wrong Patient and Dr Name on the Invoice

Address: Lakeview Apartment sector 48, T5/603 Faridabad

I have ordered medicines from Apollo Pharmacy. The medicines have been delivered from Shop No 145, Sector 15, Faridabad. The name of patient and Prescribing Dr is incorrect on the invoice. I called the shop at ( [protected]) but they did not accept the complaint. You are requested to please get me new invoice by correcting the name and Dr's Name on the invoice as mentioned on the prescription which is already uploaded on your website.
br...
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M
Mathivanan B
from Vellore, Tamil Nadu
Nov 20, 2022
Nov 22, 2022
This thread was updated on Nov 22, 2022
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Regarding Change of mobile number

I want to change mobile number in my apollo pharmacy purchase card. My older Sim card lost so that I want to add my new number. I asked in one of the apollo pharmacy, they are telling that can't be able to change the mobile number. Then how can I utilize the balance in that account?...
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A
ajayg2022
Nov 19, 2022
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Damaged product received

I online ordered Accu check Active strips on Apollo pharmacy website (order id[protected] delivered on 18-Nov-2022). Product I received was opened and its batch no. was not matching with the batch no. mentioned in the bill. There is a code chip that comes with these strips and it was missing too. Without this chip, these strips are not usable at all.
I wrote to customer support and I was shocked to see the their reply. Below is the...
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ADVDIPALRAVAIYA
Nov 18, 2022
Nov 22, 2022
This thread was updated on Nov 22, 2022
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Useless staff members at Ghatlodia, apollo pharmacy Ahmedabad gujarat

Address: Apollo pharmacy Add: Pancholi house,ground floor,Prabhat chowk Ranna Park, Ghatlodia, Ahmedabad, Gujarat 380061

I am member of apollo’s pharmacy (My name Dipal Ravaiya ) I was visit apollo pharmacy Pancholi House Ghatlodiya Ahmedabad GUJARAT branch on dated 18.11.2022 at 8.12 p.m. there were two staff members sitting their chair. No work they doing, I was asked one of them about medicine. Useless Staff member forward me to another and same I was asked for that but he was not answer, I asked again the staff members reply me wait for 10 min. I asked...
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C
Chirag3434
Nov 17, 2022
Nov 22, 2022
This thread was updated on Nov 22, 2022
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Unwanted repeating promotional messages

I have never ever used Apollo Pharmacy. I just looked for a medicine there only once and they asked to put my contact no. to look for delivery. The item was out of stock that’s why I couldn’t order.
But since then, I have been receiving reckless promotional messages from Apollo at least 3 messages daily .
Do you even have any slight idea how spamming and distracting that is.
I even got Do Not Disturb turned on …on...
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P
Parimi Uday Kumar
Nov 11, 2022
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Partial Delivery of items and no response

Address: Vizianagaram

I have ordered some tablets through apollo on 7th November. Order number is #[protected]. Where i got 2 units of collaflex pro +. I ordered 5 boxes of collaflex pro +. I got only 3 units. Then i raised a complaint in the app and then have shown no response and no response even after calling to their customer care. No refund or no delivery of the shortage boxes.
I am attaching the photos of invoice, bill screenshot and items arrived for...
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S
Shekhardas323
from Bhubaneswar, Odisha
Nov 7, 2022
Nov 7, 2022
This thread was updated on Nov 7, 2022
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Misbehaviour and misconduct

Address: KHANDAGIRI, ODISHA

Early morning, I have go to the store to collect some stuff but I found the staff misbehave and using unappropriate words to me for a non-sensial reason. I was just astonished to see such behaviour at a reputed medicine store....
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H
Hareram Alluri
Nov 7, 2022
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Price Difference on label and actual cost

In product label it was showing the price was Rs.60 and while in cart it was showing Rs.75 is it the proper way.....
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J
Jatinchawla1470@gmail.com
from Gurgaon, Haryana
Nov 5, 2022
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Payment deducted but medicine still pending

Dear apollo this is genital reminder to all of you,
Medicine I had already 2 days back and today’s we are standing on 5th till date I don’t have proper information about medicine is still in order or cancel bcz payment I had already done and for today some delivery person came my house with medicine which I had order but he is asking about the payment to be cash but why should I pay the double amount when payment already had been...
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M
Mohammed Talmeez
Nov 1, 2022
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Deliver of Duplicate Product

Dear Sir,

Recently we ordered a Huggies for my baby from your APP. We have been ordering since long time but this time your team delivered a duplicate product. My baby started getting problem on her private part after wearing pampers Can you please look into the issue.

We are located in Warisguda Secunderabad....
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N
nambivar
from Tambaram, Tamil Nadu
Nov 1, 2022
Nov 1, 2022
This thread was updated on Nov 1, 2022
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Denying the discount due to me

Apollo gives10% discount and it will reflect when the next transaction takes place. It means I can buy medicines for the balance in my account until the current urchase. Today I was told my discount total accumulation was rs. 126 but the staff did not allow me and insisted on my paying full price of 595 for my today's ourchase; they said net not working. All I need is they can call me and pay me the accumulated balance in cash because i paidin...
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V
VnjPrakash
Oct 24, 2022
Oct 25, 2022
This thread was updated on Oct 25, 2022
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Sector 37 , Lal market store complaint

Steamer/vaporiser not working and refund issue...
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M
Mir Sajid
from Mumbai, Maharashtra
Oct 20, 2022
Dec 26, 2022
This thread was updated on Dec 26, 2022
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Update mobile number

I want to change my registered mobile number on apollo pharmacy purchasing card but i am not able to change the mobile number as during the procedure its asking for an otp which is an impossible task to do as the sim card number no longer belongs to me.

No alternate option is available to change registered mobile number.

Please help me for the same....
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L
Loveda
from PEDDAPALLI, Andhra Pradesh
Oct 20, 2022
Oct 23, 2022
This thread was updated on Oct 23, 2022
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Refund not credited

Address: PEDDAPALLI

Site ID:17712
Site name :- Laxmi nagar Godhavarikhani
Am paying money via mobkwik app transaction was successful but am not getting service. So please that amount should be refund to my wallet....
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D
devchakdev@yahoo.co.in
from Mumbai, Maharashtra
Oct 18, 2022
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Medicine Order no. 263512511

Medicine Order no.[protected] dated 04 Oct 2022 not delivered but declared as delivered by Apollo pharmacy.
Inspite of repeated followups, no refund has been initiated till date....
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L
Loveda
from PEDDAPALLI, Andhra Pradesh
Oct 18, 2022
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Money transfer successful

Address: Laxmi nagar , Godhavarikhani

Money transaction was successful at merchant end but they are saying money was not credited. They says that money would be added toy account with in 3 days but still not getting and 2 weeks are gone. So please add my refund as soon as possible.
Store ID:- 17710
Site Address:- Laxmi nagar, Godhavarikhani....
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V
Vijay Sayani
Oct 17, 2022
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Non delivery of medicine timely

I placed an order on 15/10/2022 on Apollo 24x7, order Number[protected], but it hasn't delivered till now, Lodged complaint vide ticket no. 1312713 & 1314586,
But I am receiving system generated apologise email, while my issue is stand unattended and without any resolution.
Pls resolve my issue on priority.
Pls money also got stuck as I paid it online.
Regards
Vijay Sayani
Mobile: [protected]
E-mail:...
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F
furst_cust_ind
Oct 16, 2022
Nov 1, 2022
This thread was updated on Nov 1, 2022
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Continuously getting marketing SMS even after unsubscribing and DND activated

I have Unsubscribed from SMS marketing services three times till now but I still keep on getting multiple SMS throughout the day.

Also, not to mention the strategy that I have noted, once I dropped the message for revoking subscription, for 1-2 days, I do not get SMS and then the keep on increasing the frequency over the period. This is very frustrating and it has to be stopped immediately.

Also to note, I have...
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