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Apollo Pharmacy Complaints & Reviews

3.1
Updated: Oct 22, 2024
Complaints 2000
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1204
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Apollo Pharmacy reviews & complaints page 32

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S
Sachin sahil
Jun 16, 2021
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Pharmacy temperature

Address: Bahadurgarh

I purchased medicine from Bahadurgarh Haryana outlet.
According to Indian pharmacy act temperature of pharmacy should be maintaine. But this shop was at boiling temperature. The staff who works is full drenched in sweat and sneezig . So it's seems very bed the reputed company has this type of condition . Medician have to maintain the pharmacy temperature but here the temp not maintained . It is the dangure to the health of public....
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Harshith7
Jun 16, 2021
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Refund money not initiated even after 45 days

Address: Bangalore

[protected] order ID
Got delivery of pulse oximeter on 25 may but it had scratches and was not working either so requested for a return & picked by executive on next day morning, but when ever I call the customer care for refund they say they ll refund the next day surely.
Even after 45 days Still haven't received my refund amount.
I sincerely request to help me with this...
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Today, the Apollo Pharmacy at Kumaran Nagar, Peravallur, Chennai-82 with phone No.[protected] has not accepted my ICICI BANK Sapphiro Credit card with wifi facility and insisted for cash payment for my purchase. The reason stated is "net work issue". This is not acceptable to me. The shop owner should have alternate POS with better net work and accepted my credit card. After some heated argument, I cancelled my order worth of Rs.3, 500/-...
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Vikash21
Jun 15, 2021
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Expiry medicine

Hi,
I have ordered patanjali products from Apollo on 10 of june 2021 from Apollo 247 application owned by Apollo. The product was delivered on 15 June 2021. When I opened the products and check the expiry date it was mentioned June 2021. Attaching the order details and image of products for your reference.

Thanks
Vikash...
+3 photos
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parvez15
from Delhi, Delhi
Jun 15, 2021
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Order not delivered 249588341

I have ordered Order #[protected] on 12 th June and was expected to delivered before 15 June. But was not delivered, medicine are required on urgent basis so we don't expect delay than what was promised. Cancel my order and refund my money.. Experience with online Apollo pharmacy is really bad....
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swapnil.saxena
Jun 15, 2021
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Defective product received

With reference to order number - #[protected]. on 19th April'21 I ordered a pulse oximeter which was defective. It didn't switch on even after putting multiple new batteries in it. I have raised atleast 50 email on the helpline and atleast have call 150 time on the customer care helpline yet no resolution on this issue. Please help me get a refund on this product....
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Sureshkumarmithran
Jun 13, 2021
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Bonnisan

Address: No.6/3 Veedhi Marri Amman Koil , Main Street,Jaff

Dear sir/ Madam,

Our purchase products for today baby product bonnisan at Ashok Nagar Apollo pharmacy.

The product condition spoiler.

I register the complaint to consumer court.

Contact No : [protected]

Name : G.Suresh

My child with in 10 months baby's incase put the product the condition?

Kindly share the contact no I will send the photo...
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ನಮ್ಮ ಕಲಬುರಗಿ
Jun 13, 2021
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Regarding the workers working in pharmacy

Address: No 1/866/1/1A, Gf, Khedekar layout, MSK Mill Rd, Gulbarga, Karnataka 585102

The Workers Of Your Apollo Pharmacy Near Central Bus Stand, Gulbarga, Karnataka None Of The Workers Wear Masks Today One Of Your Worker was having covid symptoms and he was not wearing any mask...
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Address: Gachibowli, Hyderabad

Dear Sir / Madam

Today I'm visited to Appolo pharmacy in Ganchibowli, Hyderabad

I'm Used the My credit card, But Amount is debited. Staff is told to me not received amount. At time we are swiped the card 3 time in two different swiping missions in Pharmacy.

I'm received the transaction slips two, Failed slip, another one not received.

The Pharmacy staff not given the confirmation...
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Navya D
Jun 12, 2021
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Teasing women / passing comments while taking tablets

Address: Ramnagar

Hi,

My wife went to take some tablets for constipation / pain tablets for me and she was been passed comments saying why to take / buy these tablets rather not eat chicken or no veg. Its a medical Pharmacy and people can buy anything, its responsibility of the executive to help customer. Just not passing indirect comment on married women and laughing on them. This happened in Ramnagar branch opposite deihi sweet house or balaji...
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Babinda
Jun 11, 2021
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Unable to redeem

Address: Kalyani

My mobile no is [protected].I have some money in Apollo card which I got by buying medicines from Apollo shop.But whenever I want to redeem my money, no otp come. Pharmacy person said me to change my mobile no. because everybody faced it who have BSNL nos.I want to change my mobile no to [protected]...
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Harsimran Malhan
Jun 11, 2021
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Medicine delivered Late

Dear Sir,
My order number was #[protected]. I have ordered medicine on 2nd June and was assured to be delivered by 3rd June. But the medicine was delivered on 6th June. By that time I had already obtained the medicine from different shop. The delivered box is unopened. I requested to take the medicine back and give refund. Contacted their customer care to take back medicine but they are refusing the refund. Who can wait for medicine...
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Trb.Barani
Jun 10, 2021
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Medicine missing

Dear sir / madam,
i ordered medicine ( eptonin 100mg, lacoset 100mg, levipil xr 1g )on appolo 24/7 on[protected] and got delivered on[protected] where the medicine levipil xr 1g was sent wrong so i requested replacement so your team has accepted replacement so that i returned the package which was sent to me .

Today[protected] i received the replacement where the two medicine missing i.E.. Lacoset 100mg and eptonin...
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Babujay
Jun 8, 2021
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uthangarai apollo - naveen salesperson - unethical behaviours

Address: APPOLLO PHARMACY,UTHANGARAI KRISHNAGIRI DISTRICT

Dear sir/madam

this is to informing you that .Im purchasing every single medicines in the appollo pharmacy since from the opening which is located in krishnigiri district, uthnagarai, pincode : 635207.
On this store, the person is working as a sales man name in the name of naveen..He is disrecpectively speaking to me and i noticed the same who is the customer the walkin customers.I said you should speak politeily to...
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Address: Near gokul street , punganur(517247), chittor dist, Andhra pradesh, india

Here Apollo pharmacy in Punganur near Gokul street staff are selling the medicines double, triple to it's MRP, , misbehaving with the customers who questioned them, no taking covid measures there, doing dhadhagiri there, PLEASE TAKE THE ACTION AS SOON AS POSSIBLE, I AM GOING TO FILE THE CASE ON THE SHOP THERE, TAKE THE ACTION AS THE EARLIEST...
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sagar k maru
Jun 7, 2021
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Item was not delivered and there was no refund also

Hi Team,

I had ordered Mamypoko diapers for my 20 month old daughter on 6th of June 2021, also had made the online payment through paytm.
The item was not delivered where as i received message stating its already delivered, also the status in app shows as delivered.
Upon complaining to customer support which is one of the worst support i have ever seen . they have only wattsapp chat support and there no phone...
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tomaranshu_1985
Jun 7, 2021
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Apollo pharmacy refund of oximeter

I placed order (#[protected] of Apollo oximeter using Apollo 24*7 application on 21 Apr (INR 1754/-), I cancelled the order on 24 Apr itself (via app only) however, upon my follow up I received a cancellation confirmation on 30 Apr 2021. Order cancellation date indicated within Application is 20 May 2021.

After my repeat follow ups I got a message from TX-APLOTF that refund of INR 1714.74 has been processed and should reflected...
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Sushanth Rajkumar
Jun 5, 2021
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Charging 10 rupees for disposable mask and did not give bill for the same

Address: Kuniamuthur

Charging 10 rupees for disposal mask and didn’t give bill for the same.

Branch : Kuniamuthur...
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Cherry Teju
Jun 5, 2021
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9640820181

Address: Chintal Hyderabad
Website: Transaction related

Hello Sir/Medam on May 15 2021 I did a transaction Rs.10000 to Apollo pharmacy actually I want to send to my bank account unfortunately I did a payment to Apollo pharmacy please refund my money back transaction I'd TXN[protected] please refund my money back Sir/Medam...
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pkant0047
Jun 4, 2021
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Re: wrong items and missing items in order

Address: B509 JCC Hyderabad

Apollo has taken full advantage of pandemic situation as they know that many people may not open the order the same day esp if it is baby products. This gives them opportunity to cheat by applying some cheap tricks.

My recent order has cost me a loss of 500 INR.

Order#[protected]

Order details:
Cerelac - 8 quantity
DEKSEL NANO D3- 15ml x 5 quantity

Delivered - 7 cerelacs...
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