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AVA Merchandising Complaints & Reviews

www.avamerchandising.in
3.5
Updated: Nov 23, 2023
Complaints 216
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144
Unresolved
72
Good! AVA Merchandising values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that AVA Merchandising step up their efforts to fully resolve all complaints 👍
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herman hansen watch not working
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bluetooth speaker
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head phone broken

AVA Merchandising reviews & complaints page 5

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S
satyass
from Kolkata, West Bengal
Jan 12, 2018
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bluetooth headset not working

I have buyied a hottech 3270 bluetooth wireless stereo headphone (Blue) from kolkata airport. After coming home i found it was not working even after charging the device does not gets on. Only the light is blinking and gets off again. I have even called the customer service number and have lodgeg a complain. And the biggest prblm the counter boy did is he made the bill with my girlfriend's name as she was also travelling with me. Kindly help...
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R
Rajnikant Kanojia
from Mumbai, Maharashtra
Jan 1, 2018
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homs 4 in 1 rechargeable cordless hair trimmer

Address: Thane, Maharashtra, 401107

I had purchased this item from mumbai airport on 8th nov'17. This was used for some 4-5 occasions only. Now whenever i start it, it automatically gets off after few seconds. I recharged it for recommended 8 hrs. But still the problem remains same.
Kindly get me the replacement at the earliest.

Regards
Rajnikant kanojia
Mira road, thane
Maharashtra...
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Ratan Chand Jain
from Ahmedabad, Gujarat
Dec 15, 2017
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hh 20 inches black/grey trolley

Address: Ahmedabad, Gujarat

Defective hh 20 inches black/grey trolley

1. The above hh 20 inches black/grey trolley was purcahsed by me from your outlet at ahmedabad airport on 27/09/2017. Copy of payment transaction slip enclosed.
2. Left side of the top side flip has come out with rivette. Photograph enclosed.

3. Request arrange replacement of the defective trolley

4. Complaint no. May be registered and informed to...
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R
roshniyohannan
from Delhi, Delhi
Dec 7, 2017
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bluetooth music player

Address: 110042

I purchased this blue bluetooth music player model.-e-bws025 hot tech from new delhi airport in july. Now it is not working properly. Neither fm is not working nor when it gets switched off. I cannot find any number of service centre nor any site of yours where i can register my complaint. Correct the issue as soon as possible.

Roshni yohannan
Advocate
[protected]...
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A
apareek29
from Mumbai, Maharashtra
Nov 22, 2017
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swatch watch

Address: Jaipur, Rajasthan, 302023

Dear sir/madam,

I have ordered swatch watch (Product code - c148) the payment of rs. 3696 was made on 9th may 2010 for rs, 3696 debited from my citi bank credit card. Initially the call centre used to say the watch is out of order and it will take some time, slowly the wait kept longer and longer. Finally after few months the call centre no. Was discontinued and i left any hope. But some days back i saw the name of ava merchandising...
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M
Mehta.hitn@gmail.com
from Mumbai, Maharashtra
Nov 18, 2017
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hot tech bluetooth speaker

Address: 400091

Just purchased hot tech bluetooth speaker. Reached home, charged but not working. Only lights on, not connecting by bluetooth, not even aux or fm.
I just don't want to keep this.
Purchased before 4 hours only and want to return and get money back.
Want to return this product.
I don't want to keep.
Purchased from mumbai international airport ava.

Contact me on [protected].
Mehta. [protected]@gmail.com...
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J
jaytees
from Karad, Maharashtra
Nov 13, 2017
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herman hansen belt and wallet set medium

Address: 411020

Purchased a herman hansen belt and wallet set from ava store at pune airport, around three months ago. I purchased it considering the fact that it was a norwegian company and the belt and buckle really looked good. I infact bought it only to use it for formal occassions and so only used the belt very sparingly. To my utter dismay the outer layer of the belt cracked and is visible if i try and wear it. Since i still believe that it was an...
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C
cmasharma75@rediffmail.com
from Pune, Maharashtra
Nov 13, 2017
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hottech smart fitness wristband not working at all

Address: New Delhi, Delhi, 411017

Hi i purchased this hottech smart fitness wrist band from pune airport on 10 december 2016. It was my husband's birthday so i wanted to gift him as my family was waiting outside the airport. When i brought it home and unpacked it, it wasnt having any usb cable. The contents of the box are also not mentioned on it. Now when i charged it with our own usb cable, its not charging only. It is really a defective piece. I had bought many items earlier...
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D
Dhruv24
from Tumkur, Karnataka
Nov 2, 2017
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hottech bluetooth smart watch not getting started

I had purchase the same in the month of august from delhi airport to gift someone and now the watch is not getting started even when i charged it (Charging was done with the usb cable provided in the box) this was a very embarrassing moment for me that i gifted someone a defective product
Didn't expect that to happen
I would like to initiate refund or replacement for the same
The product is under warranty.
br...
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V
Venkat Bobby
from Bengaluru, Karnataka
Oct 23, 2017
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hottech smart watch not switching on.

Address: 560064
Website: Hottech. co.in

Hi i purchased a hottech smart watch on oct 22 at about 1120 am from bengaluru airport. My name is n k venkatnarayanan. My mobile number is [protected]. I opened the box in the house but it is not switching on. Please let me know the refund or replacement process. I have bought several products from aiirport shops but this is my first bad experience.in case this is not resolved i will never buy anything from airport in future....
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S
Shreenika12
from Hyderabad, Telangana
Oct 22, 2017
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hot tech smart tap sensor speakers

The sample shown to me for the speakers was working perfectly fine... But the product given to me doesn't turn on properly and even if it does the bluetooth doesn't get connected and even through the aux cable the music doesn't play... The light colour doesn't change... The speakers as a whole doesn't work. What am i supposed to do? How can the speakers be made to work and if that is not possible i'd like to return the product....
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Shreyashkar Yadav
from Balangir, Odisha
Oct 22, 2017
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hottech bluetooth headset

Address: New Delhi, Delhi, 11019

I have purchased a bluetooth headset on 27th september 2017 at lucknow airport. Music is good & sd card is also playing. But in calling there is eco problem and fm is not tunning. Tell me how i can do voice call clearly without eco problem and how to tune the channel guide me or replace it. Please resolve this query.
Contact me at
Shreyashkar yadav
[protected]...
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P
paramita jaswal
from Bareilly, Uttar Pradesh
Oct 14, 2017
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mens shaver and trimmer

Address: New Delhi, Delhi

I purchased a shaver/ trimmer from delhi airport on 3rd october. However, i had gifted the same to some one and now i have come to know that it is not working. There is no warranty card either in the pack although i was told there is a 6 months warranty. Kindly let me know how you will replace this faulty device. I am surprised that jet airways has a tie up with such a useless merchandising company. I can see all the reviews and now i realize...
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K
Kalpesh.567
from Nashik, Maharashtra
Oct 11, 2017
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hottech smart watch not working need replacement or cash back

Based on jet airways ava marketing offer in flight, i purchased hottech bluetooth watch in ava outlet at mumbai airport on 10 oct 2017
I tried to charge the watch but there is isuess of charging this device. I want cash back asap or replacement of product asap.
Let me know how to proceed.
Jet airways promoting this brands but this kind of quality is totally not expected. I saw lot many people faces same problem. Expecting...
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J
jn_manju
Oct 10, 2017
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defective ava merchandising product purchased through jet airways flight marketing

Address: Bangalore, Karnataka, 560079
Website: www.avamerchandising.in

Based on jet airways ava marketing offer in flight, i purchased few items in ava outlet in bangalore and facing below problems
1. I have purchased gira bianco gold jewellery set on 18th sep, ear studs are loose can't use it. Need replacement / exchange
2. Purchased leather reversible belt on 24th aug, by mistake i have selected xxl size, where in i need m size. It is my mistake too not observing the size due to hurry, request...
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G
gkc444
from Hyderabad, Telangana
Sep 10, 2017
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hottech bluetooth speaker with led light

I have purchased a hottech bluetooth speaker with led light and as per the specifications on the product and as explained by the sales guy, the speaker has fm radio functionality. However it doesn't seem to work. The lights are working, the bluetooth works. However the radio does. Also there are not instructions on how to turn on the radio except for the mode button on the speaker. After changing the mode to the fm voice mode, i am unable...
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J
joydeepdutta2303@gmail.com
from Noida, Uttar Pradesh
Aug 25, 2017
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defective product hottech fitness bracelet

Address: New Delhi, Delhi, 110019

This is to inform you that i have purchased one of the same on 20/08/2017 from your store in the delhi airport. I came from mumbai on that day. The product is hottech smart ftness bank. The box dinot had the usb cable for getting it charged and also there is no manual to operate. I did try with other usb's but it never got charged. Kindly arrange for replacement asap.

Joydeep dutta
[protected]...
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A
amit_duggal
from Delhi, Delhi
Aug 21, 2017
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headphone not working

Address: New Delhi, Delhi, 110058

We had purchased hottech 3270 bluetooth wireless stereo headphone blue from ava merchandising stall from delhi airport on 6 june 2017 having the bill number as 00000va[protected]. The power on off key is not working. Since the product is under warranty. Kindly guide us on further steps to get the device rectified under warranty.
Here are my contact details:
Amit duggal
C4f-208, janakpuri, n. Delhi
Email: [protected]@yahoo.combr...
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Parmeet Singh Dang
from Bhopal, Madhya Pradesh
Aug 18, 2017
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issue with hottech 6 in 1 smart tap sensor speaker

Address: Indore, Madhya Pradesh, 452001

I have bought the bluetooth speaker from ava retail outlet located at indore (M. P.) airport.

Its been less than a month and i am facing the connectivity issue and the tap sensor issues. When i called your customer service number they asked me to pay 250rs for pickup charges..??

Its not even the one month and the product has a problem and while purchasing your people are sharing wrong info of 6 months free service...
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S
Shaivyanarayan
from Lucknow, Uttar Pradesh
Aug 15, 2017
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bluetooth speaker with led

Address: 313001

I am not able to change the Color of LED light of the speaker and I am also not able to play the FM on it. It has got connected to Bluetooth but FM is simply not working at all. Please give me your customer care contact number and your shipping address where I can send the speaker back because it is under warranty period. Also please give me details about the replacement of the product....
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