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AVA Merchandising Complaints & Reviews

www.avamerchandising.in
3.5
Updated: Nov 23, 2023
Complaints 216
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144
Unresolved
72
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AVA Merchandising

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herman hansen watch not working
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bluetooth speaker
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head phone broken

AVA Merchandising reviews & complaints page 6

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R
Rachita Duggal
from Gurgaon, Haryana
Aug 14, 2017
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hottech 3270 bluetooth wireless stereo headphone blue

Address: New Delhi, Delhi, 110058

We had purchased Hottech 3270 Bluetooth Wireless Stereo headphone Blue from AVA Merchandising stall from Delhi Airport on 6-10-17 at 7:34pm having the bill number as 00000VA[protected]. The power on off key is not working. Since the product is under warranty. Kindly guide us on further steps to get the device rectified under warranty. Looking forward to hearing from you at the earliest....
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P
padhban
from Chennai, Tamil Nadu
Aug 8, 2017
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herman convertible laptop bag

Address: Mumbai City, Maharashtra

Reference : herman hansen bag purchased at mumbai ava outlet (Arrival) on 24-july-2017 morning

Transaction number 2110408
Date : 24/7/2017 9:17 am
Sales executive : arjuman shah
Attachment : photos of the bag and the transaction slip copy - payment made through hdfc credit card

First of all i was excited when i purchased the herman hansen convertible laptop bag on 24/7/2017 at your ava mumbai...
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B
bala_sri_1999
from Hyderabad, Telangana
Jul 13, 2017
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Hottech smart watch

Address: 500083

Hi,

I have purchased hottech smart watch at hyderabad airport on 31st dec 2016 with transaction id 1965180, it was working fine for few months and after which it stopped to start as well. Kindly let me know the process of the replacement under warranty.

I would request for a refund or a replacement of the watch. Do let me know if you require the invoice copy of the same

Transaction id 1965180br...
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S
Sriram VM
from Bengaluru, Karnataka
Jul 6, 2017
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Herman Hansen watch

Address: 560100
Website: www.avamerchandising.in

When I travelle Din airindia, I got a scratch coupon. I don't expect air India to cheat its passengers. I bought a men's watch at Delhi airport in ava on 2nd July 2017. The watch doesn't work. I need help and replacement. I stay in Bangalore.They said it has an international warranty and I couldn't find these guys. I seriously need help. I guess the company is fake and I'm conned. My number is [protected]- Sriram VM...
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A
apollovasu
Jun 15, 2017
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Regarding smartphone bought in Chennai airport Ava shop.

Address: 600083

Hi, this dr vasudevan from chennai. We bought two smart phones from chennai airport ava shop of which one is working and another one is not working. We bought on 12th midnight or 13th early hours of this month that is june 2017. And in the shop they told us that they will email the bill and so for no such bill has been received. Kindly do the needful at the earliest. With regards dr vasudevan s....
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R
ranbir24
from Hyderabad, Telangana
Jun 8, 2017
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Hottech smart watch - not switching on.

Address: Hyderabad, Andhra Pradesh, 500015
Website: ava

Hello,
I have purchased a hottech smart watch on 07/06/2017 at rgia international airport, hyderabad with boarding pass of trujet flight 2t102 on the name of ranbir aggarwal with mobile number [protected].

I had not switched on the watch at the airport but after opening it it is not charging or switching on even after trying multiple times.

Kindly inform how do i get it replaced as it says it is under...
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V
veena vaishy
from Delhi, Delhi
Jun 1, 2017
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Fitbit

Address: 400709
Website: www.avamerchandising.in/corpsite

I had purchased a Fitbit from Delhi Airport cost 999 I guess, it worked only for 4 months and now it has stopped working. I would like to know if they are selling goods with some guarantee or just fooling customers.

I would like to know whats the solution for this. Coz i have spent money on it.
i had even purchased a power bank named U-Globe. Even that seems to be non working mode. I just want to know how come someone...
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R
rajesh.pandit@gmail.com
from Bengaluru, Karnataka
May 13, 2017
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Hottech smart watch

Address: Mumbai City, Maharashtra

Ref: transaction no. 2048639
Bought on 25/04/2017 at 8:39am
At Bombay international airport terminal 2, Mumbai

I bought the smart watch - attached pictures. You can clearly see that the flap covering the port for charging does not fully close - this is the state when bought new! I am sure, this is a design flaw. One can not wear a watch where the charging port is visible with a flap hanging outside.
br...
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P
Parthipan Anandhan
from Mysore, Karnataka
Apr 30, 2017
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Poor service after sale

Address: Bangalore, Karnataka, 560102

I purchased laptop bag from AVA Merchandising at Bangalore airport. The bag is from international brand called Herman Hansen and that has damaged part (refer attched photo) which I realised after reaching home.

AVA does not have shop in Bangalore city except airport so they asked me to come to airport (around 60 KM from my home) to get replacement or repairs !!!

Alternatively asked me to pay Rs. 250 for door...
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S
Sunny Renu Arora
from Bengaluru, Karnataka
Mar 27, 2017
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Wrong product delivered

Address: Chennai, Tamil Nadu, 600 040
Website: www.avacare.in

I had ordered for rice bran powder, in the website I had selected rice bran powder and invoice generated has wrongly bran rice powder but these people over that have coureired me bran rice I spent 388 on wrong product

But there is a flaw in the software that in the invoice, it show Rice bran powder
and these people have sent Bran rice, their customer care number always rings and no one picks up
My Order #[protected]br...
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D
Dr.ashok gupta
from Kolkata, West Bengal
Jan 26, 2017
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Digital luggage scale

I purchased one U-globe Digital Luggage Scale and one 10000 power bank from AVA outlet at IGI T-3 New Delhi vide transaction No;1942004 on dated 06.12.2016 on my return from Mumbai.
on 18.01.2017 I opened the pack of digital luggage scale to weigh my luggage, as i was to board the flight to Chennai on the same day, but found that the scale was giving erroneous readings.
Called the AVA toll free number [protected] many times...
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M
Moushumi Gogoi
from Hyderabad, Telangana
Jan 15, 2017
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Hottech smart watch not working

Address: Ranga Reddy, Andhra Pradesh, 500046

Hi,

I have purchased a hottech smart watch today from your store in Hyderabad airport at around 9:30 am. I did not switch on in the airport before purchasing it. When I came home and tried switching it on, I am unable to. I have tried charging but it does not gets on. There is no luck even after multiple tries.

Please let me what is the replacement process.

Moushumi Gogoi...
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K
Keertan Patel
from Bengaluru, Karnataka
Jan 4, 2017
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Hottech Headphone not working.

Address: Thane, Maharashtra, 400606

I bought Hottech headphone in Nov from Mumbai Airport Terminal-2
But from last few days it stopped working. Tried everything to get it run but of no use.
Requesting you to get this replaced.
Please tell me the procedure of replacement.
Will I be directly able to replace it at Airport ??

Regards,
Keertan.
email id: [protected]@gmail.com -
mobile no. : [protected]...
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H
Hriti Hriti
from Mumbai, Maharashtra
Dec 3, 2016
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Herman Hansen Couple watch

Address: 122002
Website: dealsbyava.com

I have recieved a watche set however the ladies watch band is roken from the dial of the watch and needs immediate replacement. This was a gift for my friend wedding and I need the replacement urgently by Mon-Tues 5/6th Dec 2016 or else I cannot gift it to them for their wedding. I have already got a complaint no. but they are not sure if this can be provided within time when I am in the same city as the AVA shop in Delhi. Please resolve...
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R
rahul_ove
from Muzaffarpur, Bihar
Nov 14, 2016
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HOTTECH bluetooth speaker 3269

Address: New Delhi, Delhi, 110028
Website: www.avamerchandising.in

I bought a HOTTECH bluetooth speaker at kolkatta Airport on 10 Nov after few days speaker not working. I am tring to charging but its not charge, who can i on this HOTTECH bluetooth speaker pls help me what can i do for this product replacement at persent i am jaiput its not posiable to replace at kilkatta airport.
My name is ramsingh meena
Mobile no [protected]...
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S
sricskumar
from Chennai, Tamil Nadu
Oct 18, 2016
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Bluetooth speaker with FM - not working

Address: Kanchipuram, Tamil Nadu, 603102
Website: AVA

I bought a HOTTECH bluetooth speaker at Chennai Airport especially for the FM facility mentioned in the brochure. The FM could not be checked at the airport as the signal was not available. So i tried outside the airport and at home, but FM is not working at all. After telephonic complaint, I exchanged the product for a new one and FM in the replaced product also is not working. All these process took 3 months and since the product warranty...
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S
sunnybatista11
Oct 16, 2016
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For not giving me bill

Address: Pune, Maharashtra, 411047
Website: AVA

Sir on 5 oct I bought wallet and belt from AVA SHOP at pune airport...but he told me that his system was not working then...and told me that he whould give me bill after 1hr..but he did not do that...and made excuses and told me for come next day...next day I went but he made again excuse and did not give me bill...
So. Please take my request seriously......
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V
vipuldevi1
from Mumbai, Maharashtra
Oct 11, 2016
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Customer care number not been picked

Address: Mumbai City, Maharashtra, 400067

I have bought hottech fitness band vide invoice number 1884888 on 7-10-16 at terminal 2 at mumbai. Instrument was totally faulty and i can not able to pair the same with bluetooth.

When i approached one of ava shop in mumbai at domestic airport, they told me to contact customer care

I am trying to call the customer care but no one pick the phone which adds more frustration.

Can some one please...
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G
Gangaraj muthusamy
Sep 27, 2016
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Ava merchandising damaged hottech bluetooth stereo headphone

Address: New Delhi, Delhi, 600063
Website: www.avamerchandising.in

I have bought this product today for rs.999 from t1 terminal of delhi airport. I checked after reaching the room and noticed that this product was the damaged one (Wire was came out). Please replace the product at earliest. I came from chennai ang going to return by today. Please let me what i have to do for replacement.

Please do the needful at the earliest.

Bill no:00000va[protected]
Contact no :[protected]br...
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G
Ganga Raj M
from Hyderabad, Telangana
Sep 27, 2016
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Ava merchandising hottech bluetooth stereo headphone

Address: New Delhi, Delhi, 600063
Website: www.avamerchandising.in

I have bought this product today for rs.999 from t1 terminal of delhi airport. I checked after reaching the room and found that this product was the damaged one. Please replace the product at earliest. I came from chennai ang going to return by today. Please let me what i have to do for replacement.

Please do the needful at the earliest.

Bill no:00000va[protected]
Contact no :[protected]
Cutomer...
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