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AVA Merchandising Complaints & Reviews

www.avamerchandising.in
3.5
Updated: Nov 23, 2023
Complaints 216
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144
Unresolved
72
Good! AVA Merchandising values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that AVA Merchandising step up their efforts to fully resolve all complaints 👍
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AVA Merchandising reviews & complaints page 8

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K
KRAVI
from Mumbai, Maharashtra
Aug 7, 2014
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Faulty product

Address: Mumbai City, Maharashtra

Dear sirs

I have purchased a fully automatic watch of foce at chennai air port on 01/07/2014 vide invoice no 1094853 [] it was not working for even 8 hours and they replaced the watch at chennai airport on 06/07/2014 while returning to mumbai but result was the same [] it was not running for again for not even 8 hours [] i have lodged the complaint at their customer care office [ contact no[protected] ] vide complaint no...
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M
Manimala Ray
from Kasganj, Uttar Pradesh
Jun 23, 2014
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Coupon not honored in its letter and spirit

Address: New Delhi, Delhi

Dear Sir
I've received AVA merchandising coupon (copy attached) on board flight from Delhi to Hyderabad on 21.06.2014. Today I.e. 23.06.2014, I wanted to encash my offer at Hyderabad airport outlet of AVA Merchandising. Kindly note that a coupon is valid for a month. In the image, the coupon states June 2014.
The peel & win offer states "congratulations! You won Swiss light his & her watch set 3098 AND Bluetooth...
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J
jagadishkn
from Mumbai, Maharashtra
Jun 17, 2014
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Laptop Trolley Backpack

Address: Ernakulam, Kerala

Sir, I have purchased a Laptop Trolley backpack from your counterat Cochin International Airport, Domestic Terminal arrival hall, on 6thJune 2014 as per the invoice no 9WCOK-14129 along with few other items( the details of invoice attached). Regret to inform you that the LaptopTrolley Backpack were such a poor quality, which failed in the first useitself. Painful to not that I have used the bag, just to put my laptop, its accessories and...
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D
DKDas6607
from Port Blair, Andaman and Nicobar Islands
Apr 10, 2014
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Cheating at Ava outlet at Port Blair Air Port

Address: South Andaman, Andaman and Nicobar Islands

To The Director i/c Ava Merchendise New Delhi Sub: Cheating in the Ava shop at Port Blair Air Port. Dear Sir, I would like to report an incident that happened with me in the Ava outlet at the arrival hall at the Port Blair Air Port on 27.03.14. While flying in Air India flight no AI 787 from Kolkata to Port Blair with my family on 20.03.14 I had own a gift on spilling the cover on your discount coupon. But on arrival I found...
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S
smilevishu2003
from Bengaluru, Karnataka
Mar 11, 2014
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Replacement is not done.

Address: Mumbai City, Maharashtra

On 5-02-14I have purchased one FOCE watch from Goa railway station Branch. It was not running when i saw... Then i asked for replacement, they told to give in Mumbai Airport Arrival... I gave the watch n i asked for acknowledgement but he told no need... Now these people are teeling they didnt received any watch...How many times i called these people but they are not responding only. Even i couldnt enter to their outlet coz of security in...
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R
R. Sridhar
from Jaipur, Rajasthan
Feb 7, 2014
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The kettle is not working on the second time when used

Address: Chennai, Tamil Nadu

The above refered itme was purchases in Chennai Airport on 1-2-2014 under invoice number AI MAA 21685. The kettle is not working on the second time when used. Ist time it worked well. I reside in Anna Nagar Chennai and Mobile Number [protected]. Please let me know the nearest service center.
Thanks
R. Sridhar....
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A
aroramahima
from Delhi, Delhi
Feb 16, 2012
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Useful Product

Address: West Delhi, Delhi

I had purchased a overnighter for my Husband from AVA counter at JAMMU few days back, since then around 5 friends have ordered to me and asked the details of AVA, as they also wanted to buy the same product, The price was Rs 3590.00, where as in market it is not available for less than Rs 5000.00. The staff was having full knowledge about the product. Thanks AVA...
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R
ravin33
from Delhi, Delhi
Feb 16, 2012
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REgarding Product

Address: Delhi

Hi

My Name is Ravinder Attri. I have purchased One sky line Induction Cooker (Product Code 1937) and Nova Cordless Tea & Coffee maker (Product Code 1963) on 08/02/2012. I had not checked the product at counter. At home when I used the product at home I found that Induction cooker is not working. Immediately I informed to the customer care of the company. They have replaced my product within three working days on 13/02/2012...
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V
vineetsharma79
from Bengaluru, Karnataka
Jan 27, 2012
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Fraud

Address: Bangalore, Karnataka

AVA Merchandising is a Cheat Company . They Charge you more than MRP Prices .I have Bought the a Trolley on 21st January 2012 via their Invoice No. JSBLR-11839 @ Rs. 2290/- .

Elegant Wooden-Made Beverage Trolley (JSCT JAN12-1801) : 1 No. @ Rs. 2290/-.

While The MRP Price for this item over the Carton is Rs. 1790/- only.

Both the invoice copy and MRP Sticker was attached and sent to their mail id...
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O
onlysiddh
from Aizawl, Mizoram
Sep 25, 2011
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Selling Fake brand

Address: West Tripura, Tripura

I traveled by Air India from Kolkata to Agartala on 31st July 2011. During the journey I was provided a scratch card of AVA Merchandising. After scratching I found that I have got a Paul Phillippe (Exact spelling on the card) wrist watch of original price Rs-34000 and I had have to pay just Rupees 699 to get that. After I purchased and told my brother about that, he told me that that was totally fake, because he has already purchased that...
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H
haja_nce
from Bengaluru, Karnataka
May 12, 2011
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Cheating

Address: Bangalore, Karnataka

Respected Sir/ Madam

I have shopped a Blackberry 8320 on 21 Apr 2011 through JETAIRWAYS Flight no : 9W 2736 with 9999 rupees(Invoice No: JSBLR 5432) which seems to be used handset & moreover camera in handset were removed & covered with black sheet. I have registered the complaint on 22 Apr 2011 to AVA Merchandising & got the replacement from the Ritco Blackberry Customer Support on 12 May 2011. Still i am not happy...
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K
kvasavadatta
from Delhi, Delhi
Mar 18, 2011
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crack under the momentz electric kettle

Address: South Delhi, Delhi

dear sir,
we purchased momentz electric kettle 1.5ltr model MI-503 in jetlite offer on 23rd september 2010. Today while boiling water burning smell was coming. so after seeing bottom of kettle has got a crack. so we want it to get repaired. so please give us the details.
thanking you
kvasavadatta
ph.no[protected]
mobile [protected]...
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F
FRANAN
from Bengaluru, Karnataka
Dec 21, 2010
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Black berry curve

Address: Karnataka

I flew Jet Konnect, AVA merchandising had tied up with this airline and had a in-flight promotion where we had to bid and collect the product on dis-embarking the flight. I arrived in Mumbai airport, armed and happy with my BID, collected my black berry paying rupees 10,099 through credit card. I was on an onward journey, the black berry could never be re-charged - on checking it was found that the entire hand set was a fake. Now, AVA...
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W
Willie
from Muvattupula, Kerala
Nov 15, 2010
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Merchandise paid by ICICI credit card not delivered

Address: Bangalore, Karnataka

Please be informed that I have placed an order Swiss Military Overnighter cum laptop bag 0n 23 June 2010 the company AVA Merchandising was promoted by ICICI Bank through credit card statement. The product has not been delivered till date and request for refund is also not made.
This company has cheated many customers and hand in glove with ICICI Bank credit card department, We in the present world are still being cheated by such companies...
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S
shaahikumar v monakonda
from Pune, Maharashtra
Nov 11, 2010
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NON -DELIVERY OF PRODUCT

Address: Raigad, Maharashtra

Dear Sir/madam,

This is to inform you that almost three months are over and still i have not recd my product from your AVA merchandising Delhi.I book this product thr my credit card(standard chattered bank).So kindly do the need full Asap.The details are as follows

-Order no.-004969

-product code-s182

-product -vox touch screen phone vgs507

-date of booking(thru credit...
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S
Sureh B Tungal
from Bengaluru, Karnataka
Oct 24, 2010
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Coffee Maker

Dear Sir,

During the month of February I have seen a display of Coffee Maker on Tata Sky active mall. I shown my interest to have such one. Accordingly M/s AVA Merchandising Agency, Delhi have contacted me and took the order I made payment of Rs.4490/- on 17Th February and the Coffee Maker which was to be received to within 10 working days has not received in time, after making so many phone calls made by me at last they sent...
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M
mariselviprabu
from Delhi, Delhi
Oct 23, 2010
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Fraud at ava merchandising

Address: Chennai, Tamil Nadu

Hi,

Based on the Offer pamphlets enclosed along with my Platinum Credit card statements from Imy Bank,I had ordered for a Berg tandoor through online seller in the month of June'2010 (21st June'2010 ). I have been told at the time of booking that, My order will be received in 21 working days. its was more than 2 months and I haven't received my order. I have made several calls to their customer care (Ph Number:...
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M
mpaighan
from Mumbai, Maharashtra
Oct 20, 2010
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Product not delivered

Address: Raigad, Maharashtra

I gave an order for United Colors of Benetton wrist watch Order No. IC25429 to AVA Merchandising Pvt. Ltd. on 30th April 2010, As per their terms and conditions they gave me 21 days time for the delivery of the product and for which they deducted Rs. 990 (Price of the product) + 100 (Shipping Charges) from my credit card.
Till date they are just postponing the delivery by giving me some non-sense reasons. I am really frustrated. Please...
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R
Rachnadharamshi
from Pune, Maharashtra
Sep 16, 2010
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Product not Delivered even after full payment

Address: Haryana

Hello There,

I have ordered Watch and Jwellery from AVA Merchandising Catalogue Pvt Ltd catalogue which I received with my ICICI Bank Credit card statement on 29th Jun'10 by telecalling. My credit card was debited for the order. I had ordered 3 products, out of which I have received 1 watch per my order, 1 watch I have ordered was not per my order and even was not in working condition. I have made complaint about that...
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S
Sumathisundar
from Chennai, Tamil Nadu
Sep 7, 2010
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Product not received, payment made, 2 months over

Address: Coimbatore, Tamil Nadu

Based on HSBC special offers by AVA Merchandising, I have ordered for DE'Monte Dinner set (101 pieces) for an offer amount of Rs.3,190/- on 8th July 2010 thru toll free number for which payment already made thru HSBC credit card. But, almost 2 months over, same was not received by me. For my various complaints with AVA merchandising thru phone calls, repeated answers like... within a week you will be getting and no stock. Hence help...
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