Claimed

Axis Bank Complaints & Reviews

2.6
Last updated Sep 5, 2024
Complaints 12968
Resolved
6558
Unresolved
6410
Quick Links
Statistics
Share
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 186

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Tanveer99
from Sarka Ghat, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1699 rupees deducted without my permission as ecpp service charge. i dont want this service. need refund of money in my credit card.

Yesterday on 24/01/2020 i got a sms that 1699 rupees deducted from my credit card due to ecpp service. Why axis bank ecpp service activated without my permission. It's totally fraud how can bank deduct money and activated any services without customer wish. I need refund the amount immediately in my account. I dont like such kind of services.

Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Rahimabad, Tajpur, SAMASTIPUR, Samastipur, Bihar, 848101

Mera name-md. Sarfaraz hai.
Bank account number-
[protected] hai.
Maine, bahut baar debit card ke liye baat kiyaa hai but, account me kuchh problem ki wajah se customer care helpline se online aaply nahi ho paya.
Phirr maine branch se contact kiya toh bolte hain aapka online account hai.
Phirr maine online complaint kari to mujhe bulaya gayaa aur uske baad mujhe kahaa gayaa sir, kisi aur din aaiye aaj...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ANIRUDHDHA kishorsinh rathod
Report
Copy

fastag not received in time

I have applied for the fastag from axis bank fastag portal. I have already paid all the charged but i didn't get any response from axis bank. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. They should provide a tracking number or sms which clarify the current status of fastag......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sara83
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not yet received from axis bank

Address:600128

I have placed online order for fast tag from axis bank on 5th jan 2020. Received order confirmation and fast tag wallet details (Etc customer id[protected].

But, till now i haven't received the physical fast tag.

Tried axis bank fast tag customer service, not reachable. Sent email to etc. [protected]@axisbank.com with fast tag wallet details. Still there is no response from their end.

Very...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vaibhav4567
from Yamunanagar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecpp charges deduction without permission

Ecpp assistance service — i received sms from axis bank tha rs 1699 is deducted on 24/01/19 on axis bank credit card 8644. Without my permission. I dont even know the company and this kind unsolicitated charging of my credit card and use of my card by the company is really a criminal act and the company need to pay my money back and further i will block the credit card.....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gajendra Kapgate
from Mumbai, Maharashtra
Report
Copy

fastag yet not dispatched and not received yet

Fastag is purchased from axis bank on 7th jan, 2020. Even after multiple emails there is not response to email except auto emails. Customer care number is of no use.

I have not received any information yet regarding the fasttag dispatch. When can i receive the fastag?

Customer id[protected]
Service request raised - sr[protected]

Regards,
Gajendra...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
boloor gangadhar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my fast tag account has been debited with rs 50 on 21.01.2020 at 11:46:35 and rs20 on the same date at 11:46:28 without travelling on that date

On 21.01.2020 at 11:46:35 and on the same date at 11:46:28 i have never traveled any where but i have received two messages debiting rs 50 and rs 20 on the same date from my fas tag account. The message is not containing my vehicle no mbhczc 63sjb131689 as usually mentioned in the message received after deduction from the tollgate.
Therefore kindly go through my complaint and refund the illegally deducted amount from my wallet account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gopalsvg
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag sticker not received

Customer id[protected] applied on 07/01/2020 fast tag sticker not received. No responses received 4-5 times called up the toll free nos

Request for early dispatch of fast tag sticker rs 400 paid through credit card on 07/01/2020.

No information receibved from axis bank nor the fast tag sticker received. Its more than 15 days now request action at the earliest...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sameeullah Shaik
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag wrongly debited saying adjustment entry

Address:Hyderabad, Telangana, 500091

I was on traveling between 12-jan-2020 and 20-jan-2020. At every toll-plaza the amounts had been debited properly but on dt.15-jan-2020 there was an additional debits for ₹135/- and on dt.23-jan-2020 for ₹210/- are made.
When i called customer care to understand on these debit amounts, accepted that these are due to server issue and being rectified. But to get these amounts refund, executive is advising me to email rc copy, my...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Noddy1916
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

axis bank physical fastag not dispatched

Address:201005

I applied for fastag through axis bank and my account got created on 7th jan (Customer id:[protected]. However, i have not received my physical fastag until now, even after 15 days. I raised a service request with axis bank fastag customer service on 15th jan (Sr[protected] that was closed by your backed team without resolving the issue. I also tried reaching out to axis bank nodal desk, but the issue is still unresolved.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anilkm001
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fastag not delivered for urn : 57923143

I have applied for a fasttag throigh axis bank offer and payed inr 400.
I did based on free offer etc. From axis bank.

Transaction reference is:
Bil/onl/[protected]/axis
Easyp/tollr_rici83095

From icici bank on 16 december 2019.

Till now, i have not received any confirmation mail or the card.

Is it a spam axis bank is running? Need a resolution please br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
BhatiaRupinder
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

axis fastag money in credited in wallet

I have recharged my axisfastag using online banking from axisfastag website. The amount was debited from my account but wallet was not recharged. The complaint was raised for this with customer support ‘ axisibrm=[protected]'
Its been more than 6 days i have been calling axisfastag customer service to know the status. My wallet has not been recharged yet and even not got any response on my complaint....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mksoni9929
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double deducted toll

Address:peach area Nimbahera Dist.Chittorgarh (Rajasthan), Chittorgarh, Rajasthan

Dear sir,

Date 21.1.20 ko narayanpura toll plaza udaipur se me single bar hi nikla tha time 8.00am us time mera fasttag wallet account se 75/- toll deducted ho gaya tha same day night ko 11.30 pm par fasttag wallet account se 75/- fir se deducted ho gaye single journey me double toll kese deduct ho gaya jab ki me sirf single bar hi waha se nikla tha muje mera pesa wapas refund karaye jo wrong amount deducted hua uska msg ye...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
Fathima Nb
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

overcharging

Address:Vadakekara (H) karimukal p.o karimukal, 682303

My self ajas v. A having a credit card account and also saving account in your bank. Bearing number [protected] it is with great regret iam writing this mail. Because i have very bad experience from your my zone credit card!. When i release some amount rupees 500 from atm i used to credit card instead of debit card. Actually it was mistakly happened that transaction. But in this case the bank had showing a very different perspective....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prabhu algan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

axis bank credit card 3rd party calls

Axis credit card no.
[protected]

Received call from [protected] regarding axis bank credit card payments.
They informed they are calling on behalf of axis bank, i asked for proof or their company name, they are not ready to give the information.
Axis bank credit card department is sharing my personal details, like card numbers and other details to some 3rd party vendors.
Axis bank could...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have purchase fastag from axis bank on 27th december 2019 but still i haven't received my fastag.
The issues i faced is as follows-
1. First my saving account is automatically deducted rs 750 on 1st january 2020.
2. I have tried to several times to contact their customer care but their customer care number isn't working or fake.
3. After few days of trying to contact on their customer care i have email to them...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kattigenahalli Hoskote, Bangalore Rural, Karnataka, 562114

Max life insurance policy number[protected] axis bank Hoskote branch opening insurance to force in account holders and also not told insurance policy details bank not seen holders are any one just furd and cheating axis
Please close insurance and refund my account
Shaik Rizwan
A.c=[protected]
Ifsc=UTIB0001202
branch = Hoskote
Amount =103853.75...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vilas_nr
Report
Copy

no status on fastag

Address:Ahmedabad, Gujarat, 380015

I have applied for the fastag through axis bank and the amount has been deducted from the saving account. The sms also says that the unique id has been generated and it is activated now, but i havent received fast tag yet.

Their site says it will be hand delivered but there is no information when and how?

What is the process to get the update and fastag and how much days it takes.

I need to travel...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aks20
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

car tag delay

I have applied for the fastag from axis bank fastag portal (Ref no.[protected] on 5th jan. On paying full amount, i have received customer id & wallet id but the physical fastag has not been received from bank and their customer service number could never be contacted. They should provide a tracking number or sms so that current status can be checked....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pranjivan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card bill regarding

Respected sir,
My neo credit card number is :[protected]
My credit card bill generate for month of january 2020 and this bill interest amount generate for due payment and this is ok but second time bill generate for unbilled amount those entry interest entry generate and show in my mobile application view so i request this problem solved urgently
My contact no:[protected]
Name:pranjivan ganeshbhai pranami...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy