Sir,
I am lijin antony from kerala-kottayam, i have an pulsar 200 ns 2014 model (Kl 33-f-737) before 7 months i have an complaint on my bike which is my radiator fan is switching on after 5 kms and also coolant is leaking when bike is heated up. I need bike to travel long distances, with this complaint i cant go anywhere, due to this first i first went kottayam royal bajaj main showroom for chain and sprocket change and for this complaint, they said heating is normal, after 2 days of checking they said they cant identify complaint, they said clean engine, sometimes problem is that. At that time bike odo 20000 km only and i have trust issues for their feedback, and they filled with coolant and given to me. After 2 days complaint again started and i given to pampady - kottayam show room, each day they filled coolant and given to me with saying complaint is cleared i went several times there.. Also these thing are happening and after 2 months they said they need time to check bike, and it takes 10 days and they complaint on radiotor i must change, then ok changed for 4500+ rupees and after 3k km the same complaint again started, and i given for bike last 3 weeks now also they said they cant identify complaint and need to check on engine it takes more than 1 week... Right now i dont i have for last 3 weeks and i am the one who use bike for all the purpose and i am working i need bike for traveling, so today also i called pampady show room, they said engine checking not started.. What i want to do right now??? After engine checking sometimes they will say its 5000 ruppess.. And also i already spend 4700+ several times coolant filling and labour charges, travelling cost and 1 months of holding bike for this complaint only... I need my bike back urgent.. And i dont have lots of money to spend for this complaint only. I lost all the trust to the bajaj and bajaj service center... Please do needfull
By
Lijin antony
Murickananickal house
Kangazha p. O
Pathanadu
Kottayam
Kerala
686541
May 6, 2018
Complaint marked as Resolved
Bajaj Auto customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2018
Bajaj Auto Customer Care's response Hi Lijin,
It concerns us to know about your experience.Kindly call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5 You can also write to us at [protected]@bajajauto.co.in, our team will provide the required assistance.
Regards,
Team Pulsar
With due respect, I have taken a Two Wheeler (Bajaj Discover 100M) Loan from Bajaj Auto Finance Limited, Loan Account No : L2WHGL03475006 in the name of PRABIR KUMAR DUTTA .
So please provide loan NOC in my E- mail : [protected]@gmail.com
Thanks.
From -
Prabir Kumar Dutta
(05.04.2018)