Bharat Matrimony Complaints & Reviews

This is regards to Matrimony ID : M8177659.

Complaint no :

1.BM25502645
2.BM25507669
3.BM25504759

I was facing technical issue in BharatMatrimony mobile app or browser have also tried to access in PC as well but unable to view the shortlisted profiles under the “shortlisted by you tab folder” it was blank have attached the screen recording and screenshot of the image for as backup evidence for your reference.

I was premium member and my membership last day is 14th of October was tried to view the phone numbers and to send SMS for the shortlisted profiles from 11th of October but due to technical issue at BharatMatrimony end I was not to be view the shortlisted profile.

have raised the complaint on 12th of October through phone with your customer care executive and also sent email to your help desk ID but still am facing the technical issue was not able to view The shortlisted profiles to allow us to view the number.

I was totally stressed- depressed- frustrated due to it by contacting customer service team multiple times and by sending multiple email.

Also, I feel may get the suitable profiles during this technical issue time gap days - it comes under to consider the opportunity loss.

I looking BharatMatrimony to get extend my membership days and looking for the compensation or membership repayment for the mental stress and for the precious time have spent to talk with your customer care executive multiple times.

If required, Kindly arrange for a meeting with your legal teams on Chennai corporate office.

You can reach me on Mobile : [protected] through call or Watsapp for discussion.

If all this not workout will take this legally to consumer court.

Regards,
Ram Prasad S

Hello,

My account number is E5595641 . I took the member ship sometime in July and I was charged 124 dollars back then and since I did not get any effective response through matrimony, I had no plans to renew it . Today I have noticed that same amount had been charged to my account indicating auto renewal, I am very sure I did not sign up for auto renewal and I did not see a time line or subscription plan mentioning auto renewal while I was signing up. I would kindly request you to cancel my membership and please refund me the money back . 124 dollar is a massive amount of money for a student and I am not finding this service useful for me currently,
Thanks
Irfana

I created a profile for my cousin in India, I was charged $109 first. I didn't opt for an auto renewal, but after 3 months without my knowledge I was charged $124 as auto renewal. This is un authorized usage of my credit card. I want refund. Also they are not meant to store my credit card. This is a fraud in USA. I wish to remove my card details from their site. Indian government should make sure that this fraudster company stops its evil practice.

I was driving my bike through old highway no. 6 of Amravati, suddenly the Bharat gas company's Truck (MH27-BX-4375) came in between from right side road with high speed which not good even for small vehicle, certainly it was a rash driving.

I could have dashed with that truck and could have been crush by back wheel. How can the driver be irresponsible.

Please register my complaint against Truck no. MH27-BX-4375.

I bought gold membership plan from Viswakarma matrimony. My ID is VIS564895. They said i can get 40 contacts. I've taken 40 contacts. After that I tried to see my existing contacts. But, it seems i have to purchase new membership package to check my existing contacts also. Even customer support executive also said the same. Why should i pay again to my existing contacts. I planning to file a case against Bharat matrimony in consumer court.

My profile was blocked. I can't able to login. Pls resolve this issue. Matrimonial id : M 8518726

Though we have self- decarded, and paid them as a subscriber, but they are suspended the profile, where there is no evidence,
kindly look in to this and get the proper service to customer .
one of the lady simple complaint against me, did she check my background and complaint against me, where is the prof on this, but matrimony blindly believe unpaid customer and put trouble paid customer,
this is completely breaking the trust of customer .

Profile id:-E6009808
Ticket number:-BM25347929

Complaint remains unsolved for more than 10 days. Kochin matrimony office wasted lot of time . So i didn't get any benefits during paid membership period .

Helpdesk end calls without giving any assistance. Technical support through mail providing irrelevant replys.

I requested for call back many times but didn't get any support.

Everyone says they are helpless and not providing higher authority or senior representatives contacts for appealing the issue.

So customer support from kerala/bharath matrimony is a total wastage of time and money. I struggle a lot even as a paid member

Past two days site not working, it shows only loading... To eternal.

I am Kanchana, Parent of Sahithi profile T6845825. Mr Hari (91-[protected], email: hari.[protected]@matrimony.com) approached us and offered Assisted Service to support life time support unofficially, but asked to pay 15, 000Rs, initially to get basic package for 3 months and promised us to continue sharing profiles even after. I paid 2nd June 2021and started on this. Since then, he did not even share profiles every week, I kept following. I viewed 40 phone numbers allotted to me initially, after that i am blocked viewing numbers. I started asking Hari to share me at least phone numbers of profiles which I am finding myself. So he sharing that to me. When I asked him to talk to the groom and family, he said he did and the groom family rejected because I am divorced. I found out that he is lying and he never reached out the groom when I contacted the groom directly. It was upsetting and I complained to his Manager Krishna Murthy R - Manager:91-[protected]. Mr Krishna assured me that he will change my plan to Gold member 1 year. I said I am fine with that.

I sent email to Mr Hari asking to update it, but he never responded. I kept messaging Hari on update but yesterday he calls me and Mr Hari and Mr Krishna now saying that, it can not be done and ignoring my calls and messages.

I haven't received any assistance so far, they haven't given me any profiles on their own. They supposed to give 4 profiles per week and talk with groom but they never gave.

I demand my money refund or else change me to Gold 1 year plan as Krishna promised.

I have all proof's of communication to take it further legally to sue the Bharath Matrimony services. My membership is going to

Please take immediate action and respond to my email Kanchana.[protected]@gmail.com or my number +1(Canada[protected]

Please delete the profile of Mithun kumar as his marriage has been fixed.

Hi I’m shinu past 3 years I’m a registered member of BharatMatrimony if I pay money after I didn’t get any matching profiles almost 35000 till now I’m investing this company, the customer service also behaviour not well

Mr Suraj Vemula( mob: [protected] )from Matrimony called me for paid service and i asked about twin pack.
He said matrimony will be giving 30+30 contacts and he will be adding more 30+20 contacts in both reddy and telugu matrimony.
Also promised that from Marimony profile highlighter will be for 2 months and he will add 1 month more.
Along with this he said i will get free astro matches.
As he promised me i have made the transaction for twin pack.
Later i see no additional contacts added or no profile highlighter or other free add ons in my account.
When i asked him he is lying and taking it differently. I am cheated and its a mental disturbance for me.
I need a strict action and refund my total amount.

Unable login suspended, [protected], [protected]@gmail.com, paid consumer check and revert back.

Suhas/

I meet the Guy through bharat matrimony he did fraud with many girls and taken money from them He took money from me 5, 30000 and promised me for the marriage and took money from me, I had complain about him in cyber crime and freeze the account and police case is also done this all details is given below, kindly help me for my money recovery from him screen shot is attached for the reference I had given him money through NetBanking I have all proofs with me

I have alreay raised a fake profile complaint
G2011424, G2019114, G2019028, G1542656, G1970468
however there has been no response at all. There is falsification of information on website and I called customer care and raised this complaint and followed up 10 times..there has been no response at all or an update.

I need to take a legal action against the site now if they are responsible for this false information on their website.

Bharat Matrimony show me fraud profiles,
they are many profile are fake no name no photo,
one day one person say me my mother health is not good you give me money,
i have many time inform to Bharat Matrimony to block this account
but Bharat Matrimony is not reply me
i was many time call to customer care but no replying me
i need refund my money,

[Ticket No: BM25180897][Ticket No: BM25143867, [Ticket No: BM25143934] [Ticket No: BM25180898]: Fwd: [Ticket No: BM25143845]
Profile ID H9269601

Many tickets raised but it seems that support team is closing tickets on last day without any solution, without any calls or response.
My contact number - [protected]

Bharat Matrimony has debited amount from my card without even notifying this to me. I don't remember that they have their auto debit option visible to all while making the payment and by default its enabled.

We as member know when to renew the membership, not by yourselves Bharat matrimony. I am bit worried that how many of them impacted already such this kind of activities.

I need refund back. How come can they...

Bharat Matrimony has debited amount from my card without even notifying this to me. I don't remember that they have their auto debit option visible to all while making the payment and by default its enabled.

We as member know when to renew this, not by yourselves Bharat matrimony. I am bit worried that how many of them impacted such this activities.

I need refund back. How come can they do such fraudulent transaction and saying there was auto debit enabled by default.

Please help to confirm how this can be taken care further with this Bharat matrimony site.

Regards,
Dev