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Bharat Matrimony Complaints & Reviews

2.9
Updated: Apr 12, 2025
Complaints 821
Resolved
435
Unresolved
386
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Bharat Matrimony reviews & complaints page 33

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J
jayasara
Aug 6, 2016
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Bad service i should say. Regret choosing this website. My membership was renewed automatically by this website without my knowledge. And when i lodge complaint. They do nothing. Just transfered the money which i only can take after 14 days. Total money deducted was rm397 and that was apart of my salary. I have lodged at least four complaint against this website and customer service is bad too. Their answer is its my fault too never read the rules and regulations while paying my first payment. I didn't even told about this automatic renewal. Till date my money is hold and their answer is asking me to call the related banc. When i ask the bank, they itself said that this bharatmatrimony should discuss with the related bank to unhold money. This person are ignoring it. I just fedup with this people. Please don't register with them. They are real cheaters.
Bharat Matrimony customer support has been notified about the posted complaint.
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    N
    Nurani Subramanian Iyer
    from Mumbai, Maharashtra
    Aug 5, 2016
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 400058
    Website: www.bharartmatrimony.com

    Saravanan done mis selling by asking us to enroll for Bharat Matrimony, when we told him specifically that we wanted iyer community only, now your iyer matri want separate money, I am getting all unwanted profiles outside Mumbai, I strictly wanted Mumbai based iyer boys for my daughter. Saravanan mob no [protected] - ignoring my calls, not resolving issues, so I wanted full refund and delete the full profile. My daughter's matrimonial id is M4175562.
    Aug 7, 2021
    Complaint marked as Resolved 
    Bharat Matrimony customer support has been notified about the posted complaint.
    Dear User,

    We regret for the inconvenience caused to you.

    Regarding the discrepancies that you had faced with our services, we apologize, once again for the unpleasant experience you had.

    An executive from the customer care team will contact you to fully understand your concerns.Please feel free to write to [protected]@bharatmatrimony.com

    We value your association with Bharatmatrimony.com

    Regards,
    Team Customer Care
    Bharatmatrimony.com
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      P
      P. Neela Megam
      from Bengaluru, Karnataka
      Aug 5, 2016
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      Address: Bangalore, Karnataka, 560076
      Website: Bharatmatrimony.com

      I am a retired person. I am searching a match for my daughter. We are of Christian Community. with the hope of getting my task done easily I approached your BTM - Bangalore office. Your officers convinced me about one Assisted Matrimony Service from you under which an assigned Relationship Manager would serve as a real broker between the parties and would get me results. They also convinced me that Once I pay for one "Bharath Matrimony Service" it includes as paid for the Community Matrimony, that is for us, the "Christian Matrimony" also.
      So, I paid Rs. 10000/- as an advance on 30.05.2016 under Bharat Matrimony for Assisted Service, the remaining Rs. 3000/- I am suggested to pay on completion of task under the scheme.
      The assigned Relationship Manager, one Ms. Jeevitha worked accordingly for about a month and simply selected a number of parties as matchings to my daughter and sent messages and nothing else we availed as result. She says that i can avail community matrimony only on separate payments.
      At present, we are feel that your assisted matrimony service is a waste of money for us and no community matrimony available for our access, all in contrary to the forewords of your offices.
      Hence, i beg your kind self to stop your assisted service with immediat effect for my daughter which we feel useless for our case. Please relocate the remaining fund out of Rs. 10000/- which i have paid for your assisted service and kindly provide us the Basic Christian Matrimony Service for us for the remaining amount which may be useful to us.
      Sir/ Madam, as a retired person, I request that be kind enough to help your customers and let our hard earned money not go as a waste.
      In case you are unable to provide alternative service for the remaining amount as requested pls. refund. Thanks. Email ID. [protected]@gmail.com.
      Bharat Matrimony customer support has been notified about the posted complaint.
      Aug 18, 2016
      Updated by P. Neela Megam
      This refers to my above complaint which stands resolved at present. Thanks a lot to the teams of Bharat Matrimony's Customer Care & Help Desk for resolving my complaint at the earliest keeping up their morality and courtesy policies towards their customers like us.
      I also thanks to Mr. Roshan Ramesh from bharatmatrimony - bangalore hosur road Chartered Center office and Mr. Vijay Kumar from bharatmatrimony - bangalore btm layout branch office for their good cooperations and concerns towards us. Thanks.
      Dear Sir,

      We regret the inconvenience caused to you.

      Please send your matrimony Id and your contact number to [protected]@assistedmatrimony.com and we'd like to speak and understand the issue better as it will aid us in introspection and improvements in our processes ultimately leading to customer delight.

      We apologize, once again for the unpleasant experience you had.

      Regards,
      Team Contact Center
      Bharatmatrimony.com
      P. Neela Megam's [Complaint's author] reply, Aug 11, 2016
      I mailed our clear details already, but, no help so far. kindly do the needful soonest. Thanks.
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        A
        Atulmalhotra62
        from Jaipur, Rajasthan
        Aug 4, 2016
        Resolved
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        Resolved

        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
        Website: Khatri Matrimony, Punjabi Matrimony, Bharat Matrimony

        I had bought a combo pack "Till you Marry" of Khatri Matrimony(Profile ID KHA226838) & Punjabi Matrimony (Profile ID P1381067) some time last year. At the time of selling the package, no one ever told me that it has to be renewed. This year as per their own terms the package needs renewal which i got renewed by Khatri Matrimony guys and paid online.
        Since then i have been following up as Punjabi Matrimony ID is still showing as free member and i am not able to contact anyone on this site.
        Tis is really very shocking that such a reputed organization cheats people like this and does not provide services.
        The contact person is not even picking up my calls.
        Please help and get this resolved.
        Aug 7, 2021
        Complaint marked as Resolved 
        Bharat Matrimony customer support has been notified about the posted complaint.
        Dear Sir,

        We regret for the inconvenience caused to you.

        Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

        We would like to confirm that the profile has been upgraded to paid services with effect from[protected].

        We regret the delay if any, in upgrading your profile.

        Should you require any clarifications or assistance, please don’t hesitate to mail us at [protected]@bharatmatrimony.com or call us at[protected].

        We value your association with Bharatmatrimony.com

        Regards,
        Team Contact Center
        Bharatmatrimony.com
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          A
          Arvind Jhamb
          from Ajmer, Rajasthan
          Aug 4, 2016
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          Address: Chennai, Tamil Nadu
          Website: bharatmatrimony.com

          Cheaters! !!!
          No responsibility of the relationship manager. Matches not given based on preferences. They actually give matches opposite to what you want. They do nothing and waste time. Do not pick up the phone or respond to messages. Very disappointed. I will give them 0/5 stars. Better to just search and contact the profiles your self. All the best. Cheers,
          Arvind
          Bharat Matrimony customer support has been notified about the posted complaint.
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            J
            Jaya Jangam
            from Hyderabad, Telangana
            Aug 2, 2016
            Resolved
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            Resolved

            Address: 500037
            Website: kannadamatrimony.com

            We took premium subscription recently and this is the 3rd time,
            We wanted to utilize the service according our caste and sub-caste, but we are getting recommendation based only on the caste. customer care executives are giving fake notes stating they will provide the branch assistance.
            We are getting the services as free user not as a premium user.
            Aug 7, 2021
            Complaint marked as Resolved 
            Bharat Matrimony customer support has been notified about the posted complaint.
            Dear User,

            We regret for the inconvenience caused to you.

            Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

            We're very sorry to hear this. Could you please send your matrimony Id and contact number immediately to [protected]@bharatmatrimony.com and we'd like to speak, understand the issue better to help you.

            Regards,
            Team Contact Center
            Bharatmatrimony.com
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              L
              Loganathansithambaram
              from Mumbai, Maharashtra
              Jul 28, 2016
              Resolved
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              Resolved

              Address: 620021
              Website: bharatmatrimony.com

              Mis-selling of services amounting to causing the complainant to pay for two sites of the same company. One tamil matrimony m4385336 & muthuraja matrimony mut126013. The sites are not accessible prompting upgrade necessary. Same set of suggestions on both sites. Phone nos. Are not available creating suspicion of genuinity. Mut126529 not. Is also not viewable.
              +3 photos
              Aug 7, 2021
              Complaint marked as Resolved 
              Bharat Matrimony customer support has been notified about the posted complaint.
              Dear User,

              We regret for the inconvenience caused to you.

              Regarding the discrepancies that you had faced with our services, we apologize, once again for the unpleasant experience you had.

              Further we would like to inform that we do not have the provision to enable paid membership access in both bharatmatrimony.com and communitymatrimony.com, since its already decided one.

              We value your association with Bharatmatrimony.com

              Should you require any clarifications or assistance, please do not hesitate to write us at [protected]@bharatmatrimony.com

              Regards,
              Team Customer Care
              Bharatmatrimony.com
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                H
                Happy Jindal
                from Tsrar Sharif, Jammu and Kashmir
                Jul 24, 2016
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110001
                Website: www.bharatmatrimony.com

                Totally unsatisfied from bharat matrimony services... Especially fake commitments by pinky madam (Delhi office) on the behalf of bharat matrimony... I didn't get any service which she (Pinky) promised me at the time of registration... Even she also gave me her no. [protected] and told "pls ring me i[censored] have any problem about bharat matrimony services"... But when i didn't get the services she promised from the bharat matrimony's official no. On the time of registration... I called her several times but she didn't pick my call even sometimes she rejected the call... I also called on official no. Of bharat matrimony [protected]... But they also didn't give me any favour... I m totally frustrated... Kindly look into the matter and do needful at your end... Thank you! Happy jindal bharat matrimony profile id p1480334
                Aug 7, 2021
                Complaint marked as Resolved 
                Bharat Matrimony customer support has been notified about the posted complaint.
                Dear User,

                We regret for the inconvenience caused to you.

                Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

                We're very sorry to hear this. Our associate will contact you to fully understand your concerns. Please feel free to write to [protected]@bharatmatrimony.com

                Regards,
                Team Contact Center
                Bharatmatrimony.com
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                  P
                  Pratheush c mohan
                  from Bengaluru, Karnataka
                  Jul 19, 2016
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                  Address: Kannur, Kerala, 670004

                  My engagement was on april 3rd and today is july 19th and 15 weeks have past (107 days) - no album proof yet.
                  +1 photos
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                    P
                    Prema ramesh
                    from Mumbai, Maharashtra
                    Jul 18, 2016
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                    For renewal of subject profile i contacted your chennai office tel #[protected] from thane (mumbai) on 8/7 & i was told to hand over a sbi cheque to your thane office rep for rs. 2600/- for 3 months. the cheque was handed over on 8/7 morning 10 am & the rep assured that the account will activated in an hours time & he would call. t he activation was not done till the evening of 8/7, no call received from your rep (mob. [protected]) the account got activated on 9/7 after i made 3-4 calls to your chennai office. suddenly after 4 days the account has been deactivated. on enquiry through std calls to your chennai office on 15/7 i was informed that the cheque issued has not been cleared due to signature not tallying. there was no intimation from your office. my wife is a sbi employee, on checking the bank a/c it reflects that the cheque has not been presented. i have already lost rs. 300-400 on std calls. i require my cheque back, but there is no response from your thane/chennai office i. am ready to pay cash for the activation, please help urgently. thanks ramesh m - [protected]
                    Bharat Matrimony customer support has been notified about the posted complaint.
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                      L
                      Lakshmi Chowdam
                      Jul 15, 2016
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                      Address: Chennai, Tamil Nadu, 516360
                      Website: Bharatmatrimony.Com

                      I have recently registered with bharath matrimony.
                      I have verified my mobile number.
                      I get calls from customer support for offers.

                      But after one week of registration am unable to access my account saying that i have to subscribe for paid membership.

                      Please give me access to my acocunt or remove my profile information.

                      Customer care aggain calling me for offers, even after requesting to verify my mobile numebr and provide me access. but am unable to access mya acocunt

                      Are you blackmailing for money to give acess to my account and my personal information?

                      Either provide me access or delete my profile
                      Bharat Matrimony customer support has been notified about the posted complaint.
                      Dear Member,

                      We regret to inform you that we are unable to trace your matrimony Id, hence we request you to revert us with your matrimony Id and contact number to [protected]@bharatmatrimony.com or [protected] so that we will assist you accordingly.

                      Regards,
                      Team - Bharatmatrimony.com
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                        V
                        Vinesh2903
                        from Amalapuram, Andhra Pradesh
                        Jul 9, 2016
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                        Website: Bharat matrimony/ assisted matrimony

                        We have registered in assisted matrimony (3 month pack) for profile e3436193 and it is not even 1 month now completed. within this period our assisted matrimony has shown their true value, they are not picking our call or they by them self not calling. i have written multiple mails and no reply for it. if matrimony people feel it is tough profile and because of which they are doing zero work, then they are not fit for this job, proving with tough profiles is where is you actually get to work and once you prove with tough profiles only we will be happy and will refer you.

                        Now i strongly do not refer this assisted matrimony to anyone, please don't for it, it is the same case from the day we joined this assisted matrimony.

                        It is really bad, with lot of hope we joined, it is a life of person they are playing with, because we believed this people and did not check alliance thro other sources. it is not only about a person, the family is going through lot of pains becaus of this people.

                        If they are not ready to support, i want the money back within coming week, otherwise i will go for a strong action. i have all mail follow ups, the tension i took from days one in my mails for proof.

                        Regards
                        Vinesh k
                        [protected]


                        Sent from my iphone
                        Bharat Matrimony customer support has been notified about the posted complaint.
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                          K
                          k_manasa
                          from Coimbatore, Tamil Nadu
                          Jul 2, 2016
                          Resolved
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                          Resolved

                          Address: 500039
                          Website: assisted matrimony

                          We have paid for assisted matrimony.our mobile number:[protected]. we got a call from mahesh ([protected])..vandana:[protected].. is manager. vandanas manager also spoke .when we asked: 13 days ayindi 13, 000 katti.okka match kuda theesukuraledu. vandana inka valla manager they are telling to us : vallaki maryada evvaledu ani antunnaru when we asked to get matches.Also, vandanas manager is telling that nee bhidda(ur dauthers) marriage eppatiki epaatiki aypotadi ani anukuntunnava. ani antunnaru.ask mahEsh ani both the people are telling to us.they are speaking so harshly./horribly/dont give respect.on the top of it.they DONT DO WORK AT ALL. ASK THEM TO TALK ABOUT WORK .WE ARE GOING TO CONSUMER COURT AS WE HAVE RECORDED ALL THE CALLS. WE WANT MANAGER VANDANA AND VANDANAS MANAGER TO BE DISMISSED FROM THEIR SERVICES. THEY DONT DESERVE THEIR POSITIONS.THEY ARE SPEAKING TO MY MOM LIKE THAT.DO THEY THINK WE ARE UNEDUCATED .ARE THEY EDUCATED PEOPLE IN THIS SOCIETY. ARENT THEY AWARE HOW TO SPEAK TO PEOPLE .ARENT THEY TRAINED ON IT. IF WE ARE FROM LOW CASTE DO THEY SPEAK LIKE THAT. THEY DONT KNOW THEIR LIMITS.DONT THEY HAVE DAUGHTERS. I WANT THEM TO APOLOGISE ON THIS TO MY MOTHER. THEY SHOULD NEVER BEHAVE LIKE THIS WITH ANYONE. IF SOMEONE SPEAKS TO THEM LIKE THAT HOW TO THEY FEEL. MAHESH CALLED US SO MANY TIMES HENCE WE PAID 13, 000.NOW THIS IS HEIGHTS .WE ARE GOING TO COURT .

                          NOTE:WE DONT WANT TO COMPROMISE ON THIS AT ALL..NO ONE SHOULD CALL US TO ASK FOR ANOTHER CHANCE. WE WANT THE COMPLETE MONEY BACK .THATS ONLY THAT WE ARE EXPECTING, ALSO, WE WANT VANDANA AND HER MANAGER TO BE DISMISSED FROM THEIR JOBS AND WANT THEM TO APOLOGISE TO MY MOM.

                          TALK IN TELUGU OR HINDI TO MY MOM.HER NUMBER:[protected]
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Bharat Matrimony customer support has been notified about the posted complaint.
                          zero star is rating
                          Dear Sir,

                          We regret for the inconvenience caused to you.

                          Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

                          An executive from the customer care team will contact you to fully understand your concerns. Please feel free to write to [protected]@assistedmatrimony.com

                          We value your association with Bharatmatrimony.com
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                            J
                            jayantimoulick
                            from Chennai, Tamil Nadu
                            Jun 30, 2016
                            Resolved
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                            Resolved

                            Website: Bharat Matrimony

                            The same fake profile is back again with a different maneesh ashok. Thank you friends your complaint saved me too.

                            Thanks for accepting my interest in you/your profile. My name is dr. Maneesh ashok, i am a doctor, (Orthopaedic surgeon), born and based in uk. I am a responsible person who understand what it means to loved back. I am simple, down to earth person, caring, honest, hard worker, loyal and loving, adventurous person, spontaneous, open minded, romantic, practical, self dependent, and self confident. I believe in love and trust, this is a best way in any relationships. I'm interested to know more about you and to establish a serious relationship with you that will lead to marriage if you want to. I want to be serious with you, relationship cannot be seen or even be touched, but it must be felt within the heart.

                            Well presently i am on an assignment in kabul. See attached; for my details and some of my pictures, my chatting id is: maneesh. [protected]@yahoo.com and my contact no: you [protected] may also add me on yahoo chat for effective communications to know each other better, and feel free to ask what you seems not understood. I look forward to further communication with you. So please let me know your free time for chat so we can get to know each other better.

                            Regards,
                            Dr. Maneesh ashok.

                            Dr. Maneesh ashok

                            Date of birth: 28 th feb 1976, time of birth: 05:23 am, place of birth: leeds, united

                            Kingdom

                            Height: 6. Ft

                            Complexion: fair

                            Diet: veg but occasionally non-veg

                            Academic qualification

                            Doctorate degree/ an orthopaedic surgeon from university of south west england (Bristol

                            University) united kingdom

                            About me

                            I am an ambitious man with progressive attitude towards life. Since the start of my career, i

                            Am into life saving and humanitarian duties. Prior to this, i took up a job with the united

                            Nations peacekeeping force presently posted in kabul.

                            Besides concentrating on my career, i posses strong family values, honesty, integrity and

                            Learning are the things i give highest priority in my life. I am a perfect blend of modern

                            Upbringing. I am a jolly and straightforward person. My hobbies include watching tv

                            Programs, watching action movies, long distance drive, visiting friends and well wisher on

                            My free days.

                            I would prefer a mature and intelligent life partner. She should be good-hearted person of

                            Jovial nature, total love, understanding and trust and respect are the things i would give my

                            Partner and expect the same from her.

                            Family details:

                            Father: mr. Rajendra ashok (Passed away) he was an accountant consultant

                            Mother: mrs. Priya ashok (Passed away) (Ob/gyn / obstetrician/gynaecologist)

                            They were from garoda, sikar dist. Rajasthan state of india.

                            Sister: 1, working as hr professional in a pharmaceutical company in west midlands

                            England.

                            Contact details:

                            Dr. Maneesh ashok.

                            34 upland crescent leeds, west yorkshire ls8 2tb uk..

                            Chatting email: maneesh. [protected]@yahoo.com

                            Tel: [protected]

                            Afghanistan details:

                            Dr. Maneesh ashok: camp eggers military base kabul, afghanistan, located near the

                            Us embassy and the president of afghanistan's palace.
                            +3 photos
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            Bharat Matrimony customer support has been notified about the posted complaint.
                            Dear User,

                            We regret for the inconvenience caused to you.

                            Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

                            We're very sorry to hear this. Could you please send your matrimony Id and contact number immediately to [protected]@bharatmatrimony.com and we'd like to speak, understand the issue better to help you.

                            Regards,
                            Team Contact Center
                            Bharatmatrimony.com
                            Helpful
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                              G
                              Girija Mohanty
                              Jun 28, 2016
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                              Address: Khordha, Odisha, 751006
                              Website: www.bharatmatrimony.com

                              First of all i want to inform you all be care ful while registering in Bharat matrimony. Before expiring my premium package i dint got any mail, call or mail from Bharat matrimonial side for Auto renewal confirmation for my package . While registering the package also Bharat Matrimony team member dint told regarding this auto renewal process for NRI.
                              As discussed with customer care they told u have only 2 number to view as per previous package, that is why i checked that much only. Please find the below conversion between your Customer care services person

                              Please find the below picture i got the renewed message at 5.19 AM on dated 27th June .as per package 27th night my package will expiry how come without confirmation, call or mail deduct my money ?

                              While other benefits like assistance required they will call daily but while renewing time not a single call also from Bharat matrimony side. as per Bharat matrimony customer care person concern i checked only remaining phone number as per previous package. he never told also if you will check then we cant refund also, if so that i should not check phone number.

                              Please refund my money as soon as possible .
                              +3 photos
                              Bharat Matrimony customer support has been notified about the posted complaint.
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                                A
                                ArpanaThakur
                                from Mumbai, Maharashtra
                                Jun 25, 2016
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                                Address: Mumbai City, Maharashtra, 400101
                                Website: www.bharatmatrimony.com

                                Team,

                                I m a paid member.
                                I am trying to connect to yr website www.bharatmatrimony.com, but yr website is down.
                                The site is getting extremely slow, and finally crashes.
                                None of the pages are shown.

                                All other websites are getting connected perfectly well with very good speed.

                                Please find attached the snapshots.

                                Kindly rectify the issue at the earliest, for Me to use My paid Membership asap.

                                My Id - R145481
                                Name - Arpana Thakur
                                Mobile No - [protected]

                                24 hrs have passed with no proper update nor rectification on the issue, inspite of Me being a paid member.

                                Let Me know the next hierarchy whom I can contact to bring to notice this issue I m still facing.

                                Expecting An Early Reply.

                                Regards,
                                Arpana
                                [protected]
                                Bharat Matrimony customer support has been notified about the posted complaint.
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                                  1
                                  15554
                                  from Bengaluru, Karnataka
                                  Jun 20, 2016
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra, 411014
                                  Website: www.bharatmatrimony.com

                                  My name is Suchita Kashid
                                  I made online payment of Rs.6800/-
                                  your associate named Swati told that I will get discount amount of Rs.3800/- refunded but as of now I have not got it, , I have been calling contantly but still not got my money back. Please do the needful ASAP

                                  I want my amount to be refunded otherwise I will I have to take more serious action against it

                                  I have paid it this month
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Bharat Matrimony customer support has been notified about the posted complaint.
                                  Dear User,

                                  We regret for the inconvenience caused to you.

                                  Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

                                  We're very sorry to hear this. Could you please send your matrimony Id and contact number immediately to [protected]@bharatmatrimony.com and we'd like to speak, understand the issue better to help you.

                                  Regards,
                                  Team Contact Center
                                  Bharatmatrimony.com
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                                    A
                                    Aditya123456
                                    from Gurgaon, Haryana
                                    Jun 17, 2016
                                    Resolved
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                                    Resolved

                                    Address: 600020
                                    Website: Bharatmatrimony.com

                                    I am registering this complaint on behalf of my friend who got a call from Bharat matrimony stating she registered in their site and asking about divorce papers completion. She is unmarried and haven't registered in her profile in that site.
                                    The Customer care person used abusive language and mistreated her. Asked about personal information in a very rude manner. Though she declined humbly but he insisted and made 5-6 calls in the office hours. She is really agitated by this incidence and need immediate action against the site and that person also. He quoted his name "Rahul ". I request the government to look into this matter very seriously.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Bharat Matrimony customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    We regret for the inconvenience caused to you.

                                    Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

                                    We're very sorry to hear this. Could you please send your contact number immediately to [protected]@bharatmatrimony.com and we'd like to speak, understand the issue better to help you.

                                    Regards,
                                    Team Contact Center
                                    Bharatmatrimony.com
                                    Helpful
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                                      L
                                      Lexi_Vasu
                                      from Chennai, Tamil Nadu
                                      Jun 15, 2016
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                                      Address: Mehsana, Gujarat, 384001
                                      Website: www.bharatmatrimony.com

                                      Hello,

                                      We also found same fake profile on first week of june 2016. We were searching groom for my sister in law through bharat-matrimonial website.

                                      She connected with dr. Makesh nagaraj (Fake person) and share contact numbers and family details. He talked with her nearly 15 days through whatsapp chat, he said that currently he is living and doing job in kabul. He added that his contract will complete in june so he wants to come back to india and wanted to buy house in india. He refused to talk with family for further procedure and said that i will talk with them face to face when i will be there in india.

                                      After some days he said that he wants to send gift for my sister in law such as golden ring, mobile phone and 2 years salary cheque to trying to please her. With this courier he wanted to share some personal document of him so she can convince her family that he is genuine person. My sister in law refused to accept this gifts, docs and cheque.

                                      Then after 2-3 days she got message from him that he sent parcel through global security company & diplomatic service in delhi. On next day he requested to pay 48, 500 rupees to get his parcel released from airport. We refused to help him and asked agency to resend this parcel. After some time he called through whatsapp call and said help him with rs. 23, 500/- to get parcel but we refused him to provide money.

                                      My sister in law tells me all history of this fake guy and i found this compliant on consumer complaints forum so i share all the details of fraud person.

                                      Below given is his details which he shared with my sister in law.

                                      Dr. Makesh nagaraj

                                      Date of birth: 28th feb 1976, time of birth: 05:23 am, place of birth: leeds, united kingdom

                                      Height: 6.Ft

                                      Complexion: fair

                                      Diet: veg but occasionally non-veg

                                      Academic qualification

                                      Doctorate degree/ an orthopaedic surgeon from university of south west england (Bristol university) united kingdom

                                      About me

                                      I am an ambitious man with progressive attitude towards life. Since the start of my career, i am into life saving and humanitarian duties. Prior to this, i took up a job with the united nations peacekeeping force presently posted in kabul.

                                      Besides concentrating on my career, i possess strong family values, honesty, integrity and learning are the things i give highest priority in my life. I am a perfect blend of modern upbringing. I am a jolly and straightforward person. My hobbies include watching tv programs, watching action movies, long distance drive, visiting friends and well-wisher on my free days.

                                      I would prefer a mature and intelligent life partner. She should be good-hearted person of jovial nature, total love, understanding and trust and respect are the things i would give my partner and expect the same from her.

                                      Family details:

                                      Father: mr nagaraj ashok (Passed away) he was an accountant consultant

                                      Mother: mrs priya nagaraj (Passed away) (Ob/gyn / obstetrician/gynaecologist)

                                      They were from garoda, sikar dist. Rajasthan state of india.

                                      Sister: 1, working as hr professional in a pharmaceutical company in west midlands england.
                                      Contact details:

                                      Dr. Makesh nagaraj.

                                      34 upland crescent leeds, west yorkshire ls8 2tb uk..

                                      Chatting email: [protected]@yahoo.com
                                      Mobile number: +[protected]
                                      Agency number: 91 [protected]

                                      Afghanistan details:

                                      Dr. Makesh nagaraj: camp eggers military base kabul, afghanistan, located near the us embassy and the president of afghanistan's palace.


                                      Beaware from fake profile on bharat matrimonial
                                      +4 photos
                                      Bharat Matrimony customer support has been notified about the posted complaint.
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                                        T
                                        ttmbahclus
                                        Jun 10, 2016
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                                        Address: Chennai, Tamil Nadu, 600028
                                        Website: Bhartimatrimony

                                        I had registered myself with assisted matrimony on 18th may. After registration, my relationship manager manisha sharma (Phone number:[protected] sent me 4 profiles which were completely irrelevant.

                                        When i called she said she would send me more profiles. However, after that she did not responded at all. When i called her manager kaushal mishra (Phone number: [protected]) he told me that he would reassign me a new rm.

                                        I have not heard from them since then. I wrote so many mails and called then so many times but they are so shameless that they don't bother that all.

                                        I have filed multiple complains with customer care but still no response. Assisted matrimony is a fraud service. They wont response once you pay them the money.
                                        Bharat Matrimony customer support has been notified about the posted complaint.
                                        Copying the email chain as a proof:
                                        ================================

                                        Hi Kaushal/Manisha,

                                        Despite calling/emailing so many times i have not heard a word from you. I was already going through a bad phase in my life and you people cheated me on the top of it.

                                        Inspite of following up from so many days and complaining to customer care, nothing has happened.

                                        You have cheated me. This is mental harrasment.

                                        I will talk to my attorney about this matter and get legal opinion.

                                        Thanks,
                                        Tarun

                                        [protected][protected]----
                                        On Tue, 6/7/16, tarun tyagi wrote:

                                        Subject: Re: Hello!!
                                        To: kaushal.[protected]@matrimony.com, "tarun tyagi", manisha.[protected]@matrimony.com
                                        Cc: "", [protected]@assistedmatrimony.com
                                        Date: Tuesday, June 7, 2016, 9:50 AM

                                        Looping in customer care for
                                        records.

                                        Thanks,
                                        Tarun

                                        [protected][protected]----
                                        On Tue, 6/7/16, tarun tyagi
                                        wrote:

                                        Subject: Re: Hello!!
                                        To: kaushal.[protected]@matrimony.com,
                                        "tarun tyagi",
                                        manisha.[protected]@matrimony.com
                                        Cc: ""

                                        Date: Tuesday, June 7, 2016, 9:45 AM

                                        Hi Kaushal/Manisha,

                                        I called you so many times but none of you
                                        responded. Please provide me services as you had promised.
                                        You have not provided any profile yet. It has been more
                                        than
                                        three weeks and no profile yet.

                                        Thanks,
                                        Tarun


                                        [protected][protected]----
                                        On Tue, 6/7/16, tarun tyagi
                                        wrote:

                                        Subject: Re: Hello!!
                                        To: kaushal.[protected]@matrimony.com,
                                        "tarun tyagi"
                                        Cc: ""

                                        Date: Tuesday, June 7, 2016, 6:24 AM

                                        You were suppose to change my RM by
                                        last Friday but nothing has happened until now.


                                        [protected][protected]----
                                        On Thu, 6/2/16, tarun tyagi
                                        wrote:

                                        Subject: Re: Hello!!
                                        To: kaushal.[protected]@matrimony.com
                                        Cc: ""

                                        Date: Thursday, June 2, 2016, 1:29 AM

                                        Hi Kaushal,

                                        I have not received any response from
                                        Manisha or you. You people have done nothing from
                                        last two
                                        weeks. I guess you people are taking my complain as a
                                        joke
                                        but trust me you may have to pay a heavy price for
                                        that.

                                        I will take all steps i can to see that i take up
                                        this
                                        matter to the highest authority in your company.

                                        Thanks,
                                        Tarun

                                        [protected][protected]----
                                        On Wed, 6/1/16, tarun tyagi
                                        wrote:

                                        Subject: Re: Hello!!
                                        To: "manisha.[protected]@matrimony.com"

                                        Cc: ""

                                        Date: Wednesday, June 1, 2016, 11:44 PM

                                        Hi Manisha,

                                        Could you provide me any update related to
                                        new profiles for me?

                                        It's been two weeks and i have not received any
                                        profile
                                        yet.

                                        Thanks,
                                        Tarun
                                        [protected][protected]----
                                        On Tue, 5/31/16, tarun tyagi
                                        wrote:

                                        Subject: Re: Hello!!
                                        To: [protected]@bharatmatrimony.com,
                                        "tarun tyagi"
                                        Cc: "",
                                        "manisha.[protected]@matrimony.com"

                                        Date: Tuesday, May 31, 2016, 7:53 AM

                                        Hi Everyone,

                                        Manisha just called me and told me that she
                                        has been on emergency leave due to her brother's
                                        accident.
                                        I
                                        am satisfied with her response.

                                        However, someone must have responded and
                                        informed me regarding this.

                                        Thanks,
                                        Tarun
                                        [protected][protected]----
                                        On Tue, 5/31/16, tarun tyagi
                                        wrote:

                                        Subject: Re: Hello!!
                                        To: [protected]@bharatmatrimony.com
                                        Cc: "",
                                        "manisha.[protected]@matrimony.com"

                                        Date: Tuesday, May 31, 2016, 7:31 AM

                                        Hi There,

                                        Despite writing 3 emails, i have not
                                        received any response from Manisha Sharma or
                                        Kaushal
                                        Mishra.
                                        Please go through the email chain below.

                                        I sincerely feel cheated by BhartiMatrimony. I
                                        am
                                        not
                                        going
                                        to sit idle on this matter. I am going to take
                                        up
                                        this
                                        matter to the highest authority in Matrimony
                                        and
                                        if i
                                        am
                                        not
                                        satisfied with that, i will take up this
                                        matter
                                        to
                                        consumer
                                        court.

                                        Thanks,
                                        Tarun


                                        [protected][protected]----
                                        On Tue, 5/31/16, Tarun Tyagi
                                        wrote:

                                        Subject: Re: Hello!!
                                        To: "tarun tyagi",
                                        "manisha.[protected]@matrimony.com"

                                        Cc: ""

                                        Date: Tuesday, May 31, 2016, 1:40 AM

                                        I seriously feel cheated
                                        by Bhartimatrimony. I am going to take up this
                                        case
                                        upto
                                        the
                                        highest authority in your company.

                                        Sent from my iPhone

                                        >
                                        On May 31, 2016, at 1:01 AM, tarun tyagi
                                        wrote:
                                        >
                                        > Hi,
                                        >
                                        > I called the call
                                        center number provided in the first email "Or
                                        call
                                        the
                                        care number [protected] during Monday to
                                        Saturday
                                        (0930 am
                                        to
                                        06:00 pm)". I waited for 30 minutes and no one
                                        responded.
                                        >
                                        >
                                        > writing you in order to keep a record for
                                        the same.
                                        >
                                        >
                                        Thanks,
                                        > Tarun
                                        >
                                        >
                                        [protected][protected]----
                                        > On Tue, 5/31/16, tarun tyagi
                                        wrote:
                                        >
                                        > Subject:
                                        Re: Hello!!
                                        > To: "manisha.[protected]@matrimony.com",
                                        "tarun tyagi"
                                        > Cc: kaushal.[protected]@matrimony.com
                                        > Date: Tuesday, May 31, 2016, 12:25 AM
                                        >
                                        > Please find below my
                                        account
                                        > details:
                                        >

                                        > Account number:[protected]
                                        > Routing Number :[protected]paper &
                                        electronic)
                                        >
                                        >
                                        Thanks,
                                        > Tarun
                                        >
                                        >
                                        [protected][protected]----
                                        > On Tue, 5/31/16, tarun tyagi
                                        > wrote:
                                        >
                                        > Subject: Hello!!
                                        >
                                        To: "manisha.[protected]@matrimony.com"
                                        >
                                        > Date: Tuesday, May 31, 2016, 12:21 AM
                                        >
                                        > Hi,
                                        >
                                        >
                                        I am pretty shocked that you have not
                                        > shared a single profile in last two
                                        weeks. i don;t want to
                                        > take things
                                        further with you anyore.
                                        >
                                        > Please return my money ASAP.
                                        >
                                        > Thanks,
                                        > Tarun
                                        Dear User,

                                        We regret for the inconvenience caused to you.

                                        Regarding the discrepancies that you had faced with our services, we apologize, once again for the unpleasant experience you had.

                                        We request you to revert to us with your registered Matrimony ID and mobile number so that we can check and do the needful.

                                        Could you please send your matrimony Id and contact number immediately to [protected]@assistedmatrimony.com and we'd like to speak, understand the issue better to help you.

                                        We apologize, once again for the unpleasant experience you had.

                                        Regards,
                                        Team Customer Care
                                        Bharatmatrimony.com
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