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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025

Complaints 5412

Resolved

656

Unresolved

4756

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BillDesk reviews & complaints page 172

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Address: New Delhi, Delhi

Website: cbseneet.nic.in via BillDesk through Paytm

On 26 may, 2018, i paid an amount of rs 2035.40/- towards cbse neet 2018 '"pay key challange" online payment through paytm wallet via bill desk k util, the transaction was failed as per the neet website :"https://cbseneet.nic.in", but the amount of rs 2035.40 was deducted from paytm wallet immediately.
The transaction details are as follows : transaction id : [protected] cbseaipmt amount rs 2035.40/- " i called paytm they simply told me to contact billdesk. Please return the amount to my paytm wallet.

Thanks,

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Address: 560092

Website: Consumercomplaints

As we ordered pizza using paytm payment option the amount was deducted from the wallet and transaction was successful but order was not placed!!! And spoke to paytm helpdesk center they conveyd that paytm has been done from their end so contact billdesk and ask them to send email regarding payment has not been denied by your end to take further actions on the issue

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Address: Mumbai City, Maharashtra

Hi,
You just made a successful payment of rs. 418.00 at billdeskfood1
For future reference, your order id is npt[protected].
Thanks,
Paytm team
This is the text recieved but there was error in the dominoes app during payment. No order was done. So a refund is expected. Please look on it. I have been tried calling customer care of billdesk but no one is picking my call. So please refund my money asap.

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Address: Gurgaon, Haryana, 122018

Hello

I have made a transection through my paytm wallet to dominos but wrongly post by paytm to billdeskfood1 through #npt[protected] by paytm at 9.38 pm dated 26/05/2018 by paytm transection id [protected] of inr 445/-
Request you to trace my payment as per above transection id & kindly refund the same urgently.

Regards
Anuj saxena
M-[protected]

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Address: Nagpur, Maharashtra, 440032

On 16 may, i paid my electricity bill of rs 1909/- to sndl nagpur, through tez application by upi payment method, but payment failed and amount of rs-1990/-was deducted
Then, i called to tez customer care they told me that they have passed my money to bill desk for payment and the bill desk has failed the payment.. So that my money was holded to bill desk not tez...

Please process my refund asap.

Reply soon..
Milind ingle

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Address: Hyderabad, Andhra Pradesh, 500047

Website: [email protected]

Dear Sir,

On 24.05.2017 i made online BSNL Bill Payment for Rs.783.00 through my SBI A/c. My transaction was failed with error. But amount was deducted from my account. My transaction ID is ( 24-May-2018) TO TRANSFER
INB BSNL BSNL Payments NSBI[protected]IGADPAGKO2 Rs.783.00

Kindly solve the matter and help to credit the amount to my account

Mr, . B.Ratan Raju
Hyderabad.

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May 25, 2018

Updated by biruduganti ratanraju The BSNL bill for Rs.783 was paid through net banking of SBI on 24.05.2018. but the process of generation of receipt was not done due to internet problem. Amount was debited to my account but payment was not done.
Kindly look into the matter and afford necessary credit to my account for Rs.783/-
Thanking you
yours faithfully,
B.Ratan Raju,
Hyderabad

May 25, 2018

Updated by biruduganti ratanraju Recently i submit a complaint for refund of my money towards bsnl bill payment for Rs.783/-. An unknown person calling my phone and asking for details of bank account etc. his phone number is[protected]. when I refuse to give the details, he used abusive words like bastard.
Kindly take action against him.
B.Ratan raju

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Address: Patna, Bihar, 800007

On 17 may, i paid my electricity bill of rs 6442 to south bihar power distribution through tez application by upi payment method, but payment failed and my money rs 6442 was deducted
Then, i called tez customer care they told me, they have passed my money to bill desk for payment and the bill desk has failed the payment.. So that my money was holded to bill desk not tez...

Now what i do to get my money refunded please suggest me... Now i have to pay extra money as fine for bill payment

Reply soon please

Shubham kumar

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Address: West Tripura, Tripura

Website: Tripura State electricity Corporation Ltd.

Transaction acknowledgment
Sorry
We could not ascertain the status of your card transaction from the payment gateway. However, we have recorded your
Request and shall verify the details and try again.
Transaction reference number nsm[protected]
Transaction date and time[protected]:50:32
Invoice number 20000317434020180517164831
Email id na
Consumer id[protected]
Sub division code 7208027
Consumer name na
Payment amount 64.00
Payment mode netbanking

+1 photos

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Dear sir,
Money deducted but conformation not sent from your billdesk gateway to wbsedcl company to remit my bill. Status is pending

Bill : may2018-jul2018
Invoice:[protected]

Amount: 2129.68
Payment date:
22.05.2018 12:07:46
Status: pending
Consumer id[protected]
Customer name: kanu lal roy
Bank sms:
Thank you for using state bank internet banking. Reference no. For west bengal state electri transaction of rs. 2132.04 from a/c ending 0560 on 22-may-18 at 12:11 is igadopkxy9.

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Address: 500039

Website: Portal.bsnl.in

I have tried making payment I'm BSNL portal for Rs. 608. The payments status is showing as pending. But the amount got debited from my bank account. I made the payment using internet banking and also have my transaction reference number (IGADONCQI0). My bank is SBI and for a confirmation message of debit from bank. Kindly address the issue as today is the last day for payment. Thanks. Contact [protected]

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Address: 812001

Transction ref. No - sb[protected], i pay a bill of ₹734 through billdesk of sbpdcl the amount is deduct from my account but payment is not done.in billdesk site it show that payment is done successfully but on my sbpdcl site the payment is not shown and the amount is deduct from my account. My ca no - [protected], invoice no[protected]. Please fix it asap

+1 photos

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G

Gopikrishna1122

from Hyderabad, Telangana

May 21, 2018

Payment failure at pan card online application
Transaction number is[protected]

sbpdcl unsuccessful bill payment - Comment #3103324 - Image #0

S

sudershan0095

from Kaikalur, Andhra Pradesh

May 21, 2018

Sir.. i am the person of one of the online application centre..!! i have applied to ap tet of one person... !! there was a problem in connection my amount have been deducted... and the bill is not generated...!! please take necesarry actions...!!!
mobile no:- [protected]

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Address: Ambala, Haryana, 134007

I recharged my idea prepaid number with rupees 459.00 but my recharge was unsuccessful even my bank account has been debited for the same transaction.
I again tried to recharge my idea number with rupees 459.00 and same problem occurred again.
Transaction reference id are igadobedd9 and igadobeik8

Kindly return my total amout of rupees 918.00 plz

+1 photos

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T

Tanay kumarBandyopadhyay

from Kolkata, West Bengal

May 21, 2018

14/05/2018 Bil/[protected]/PGMIB/WBSEDCL-NIC[protected].87
MY CONSUMER ID[protected].
EMAIL ID [protected]@gmail.com
But payment is showing pending in wbsedcl PORTAL.

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Address: Kolkata, West Bengal, 700094

I paid my monthly cesc electric bills for consumer nos.[protected] and [protected] for rs.2980/- and 640/- respectively for the month of march, 2018 through my debit card. Unfortunately, no receipts were generated but the amounts were debited from my account. I wrote to cesc re the problem but they said that since they didnt receive the payments, nothing can be done from their side. Incidentally, cesc bills for match, 2018 is still shown as outstanding.

Kindly arrange to refund the amounts immediately including the rebate which i didnt get for no fault of mine. Awaiting an early action on your part.

Thanks,

Asoke pyne
[protected]

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S

Sagar7615

from Pune, Maharashtra

May 21, 2018

Hi, I’m using SBI & RBL credit card, I’m unable to male card payments from last 3-4 days

S

[email protected]

from Kishanganj, West Bengal

May 21, 2018

I have recharged RS. 149/- for Jio no. - - -[protected] vide Billdesk- NCNB[protected].Transaction was successful and transaction no.- [protected] but plan is not activated till now.

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Address: Pune, Maharashtra, 412207

Website: Dominos

Today afternoon 12:40 i ordered dominos pizza cost of 793 though paytm wallet. My amount deducted from my bank but dominos didn’t get payment... I called paytm also they are telling payment showing done.. Please contact the billdesk..
This is my transaction number: #npt[protected]

I don’t need any excuses. I need my refund as per.. That’s it otherwise i ll go through ligal action..

+1 photos

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D

dip002pank

from Kolkata, West Bengal

May 16, 2018

My account debited rs30675 through bill desk when i want to pay my edelweiss insurance premium using union bank net banking. Transaction details
epay/to bill desk payment/77064631/lic renewal
date 10/05/18
Email: [protected]@gmail.com
Mob: [protected]

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Address: 700101

Website: Google Tez app

Hi, i have a complaint about rs 375 tatasky bill not paid. I paid it trough google tez app on 8th may. My money is deducted from my bank. But the bill is not paid. I have contacted my bank they said bill is paid, contact tatasky. Tatasky says we haven't received it contact tez. And tez
Says it's paid contact tatasky. I'm not getting any help. I was informed to contact you by tez team. Please refund my money. Please check the screenshots of tez transaction my bank transactions, tatasky recharge history. I'm sending you.

+5 photos

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May 13, 2018

Updated by Jayanta Barman If this is not the right place for this complint, someone please suggest me where should I complaint further?

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V

Vishnu9@

from Chennai, Tamil Nadu

May 17, 2018

I did payment in aptet website. When I try to do application it showing wrong journal number. But I entered as per receipt details journal number NHMP[protected]
References I'd is APTM[protected] name is Malichetla Surendra Goud and date of payment May 10 in 2018

S

Swarati Sabhapandit

from Delhi, Delhi

May 17, 2018

I have made a payment through paytm to a order in KFC. the paytm shows that the payment has been successfully made to billdesk but order did not take place. how do i get back the money? order id is -NPT[protected]

S

[email protected]

from Kishanganj, West Bengal

May 21, 2018

I have recharged RS.149/-on jio no-[protected] vide Bill desk -NCNB[protected] through Canara bank net banking . transaction was successful and transaction no-[protected] generated but plan is activated till now.

R

Rp22296

from Amloh, Punjab

May 22, 2018

Billdeskfood1 payment has been done but the dominos had not received any amount
Billdeskfood1 order #NPT[protected]

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Address: Vadodara, Gujarat, 390019

Sir, we paid a bsnl landline billfor rs.1, 272/- dt.[protected] through billdesk, bank of baroda online. But today my above bill is unpaid.

Please solve my above case. You send me a refund/paid my above bill. We awaiting for your positive reply.

My last my jio online recharge rs.399/- is same problem. You solve my above problem after 8-10 days. You should solve my same problem immediately. You say me my above bsnl bill paid or not. We awaiting for your reply eagerly.

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Address: Visakhapatnam, Andhra Pradesh, 530003

Payment Rs. 1151/- deducted from my bank for my electrical bill(APEPDCL) through your payment gateway on[protected] . But the same amount is not credited to my APEPDCL electrical bill . still (as on[protected] it is showing the outstanding amount in bill . the payment reference is given bellow which is registered in my andhra bank account, for your reference.

POSTXN/EPCPDCL /78000309

kindly resolve the problem/...

+1 photos

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Bill desk team
Today at 12:40pm, i made payment using sbi internet banking, tovrecharge my bsnl prepaid plan. The amount rs110 was deducted from my account, but not recharged to my phone. Bsnl customer care executive told me to wait for one hour if recharged failed you complaint to payment gateway. The transaction id appeared was nsbi[protected]igadmpplx6. Please do the needful tobrefund the amount

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B

Babu Sakthi

from Chennai, Tamil Nadu

May 11, 2018

I paid Rs.500 through BILLDESK to TNEA2018 ENGG councelling application but I could not recieved the confirmation.but amount was debited and it was paid to bill desk.kindy do the needful. I need reply the confirmation or resettle the amount to the concern bank

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Address: Dimapur, Nagaland, 797112

Website: Dominos, paytm

Hi there!
You just made a successful payment of Rs. 357.00 at BilldeskFood1
For future reference, your Order Id is NPT[protected].
Thanks,
Paytm Team
This is the text recieved but there was error in the dominoes app during payment. No order was done. So a refund is expected. This has happened twice with me so finally I thought of complaining as my hard earned money went in vein.

+1 photos

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S

sankart

from Mumbai, Maharashtra

May 9, 2018

I made my airtel data card [protected] payment of Rs 410 through HDFC credit card on 26th April to bill desk. I am getting a message from Air tel that they have not received the payment. Please check and write to me or message me immediately.

My mail id [protected]@yahoo.co.uk

and my mobile No[protected]

Regards
T Sankar

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Address: New Delhi, Delhi, 110076

I have paid my axis bank credit card bill payment. The payment failed however the amount was deducted from my ICICI bank account. Please look into it and refund the amount of 25000 which has been deducted back to my ICICI bank account. I am attaching the image as well for the reference.

Please refund the amount ASAP because I need to pay my credit card bill by tomorrow. Tomorrow is the last day of paying the bill

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