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Updated: Feb 19, 2025
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Lic premium payment failed but money debited from account
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amount deducted from my account but payment status did not confirm. no action has been taken even after one whole month.

BillDesk reviews & complaints page 173

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D
Dr. MANJEET SINGH DALAL
from Delhi, Delhi
Apr 29, 2018
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bill payment fail

Address: New Delhi, Delhi, 110008

Payment deduct from account but bill payment not done on 29/4/2018
I had done online payment through gateway through billdesk for my payment of landline bill payment of mtnl
The amount is debited from my account but bill is not paid kindly resolve the problem
As bank deduction detail below

Inr 776.00 debited to ac xxxxxxxxxxx1652 on 29-apr-2018 20:59:31-net txn: billdesk nybk[protected] mtnldelhi tot avbl...
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A
akanksha s
from Lucknow, Uttar Pradesh
Apr 29, 2018
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payment through paytm to dominos

Address: Lucknow, Uttar Pradesh, 226010

Hi,
On 25th I tried paying through paytm for a dominos order(303). The payment showed unsuccessful and I had to pay for it upon delivery in cash (Rs. 730).
The very next day I received a message stating the following:
Hi there
You just made a successful payment of Rs. 730.00 at BilldeskFood1 For future reference your order id is NPT[protected].
Thanks
Paytm team

This is literally duping...
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D
Debasish1956
from Kolkata, West Bengal
Apr 28, 2018
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tax paid to kolkata municipal corporation on 27/04/2018 not credited.

Address: Kolkata, West Bengal, 700078
Website: www.kmcgov.in/KMCPortal/KMCPortalFSPaymentAction.do

On 27/04/2018 at 16:28:39 my canara bank account was debited with rs.812.00 (Txn id[protected] when i paid the subject tax going into corporataion's web site https://www.kmcgov.in/KMCPortal/KMCPortalFSPaymentAction.do

And the payment was routed through billdesk as earlier. But tax is not paid though my account (Cnara bank account number[protected], ifs code cnrb0003294) is debited.

I used debit card+atm...
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G
gopi8643
from Bengaluru, Karnataka
Apr 28, 2018
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non payment of kendriya vidyalaya school fees

Address: Bangalore, Karnataka

I have made an online payment of inr1525 with transaction id [protected] towards payee billdesk from my icici bank a/c on 27/04/2018 11:04am to epay/union bank of india.co.in towards kendriya vidyalaya fees. But payment is not received by bank nor school stateing a remark that (Initated but not completed) please check the payment details and re fund the amount....
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N
NATURAL PROJECTS
from Kolkata, West Bengal
Apr 26, 2018
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kmc tax payment

Address: Kolkata, West Bengal, 700017

This is to inform you that while paying of kolkata municipal corporation (Kmc) property tax online, the amount got deducted from my bank a/c but this did not get credited to kmc a/c due to failure in online transaction. I have checked kmc website and it is still showing the amount as unpaid. Even i asked with my bank and they confirmed that they have released the amount from their end.

Kindly check and send the receipt of...
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R
Rakesh Singhmar
from Gurgaon, Haryana
Apr 26, 2018
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payment made to 'tata capital financial services ltd.' but not transferred

Address: Faridabad, Haryana, 121010

Dear Sir,

I made online payment Rs. 6111 through 'Tata Capital Financial Services Ltd.' portal on 20th April. . They are using your services for online payment . But company is saying that they have not received any payment. Confirmation mail of bank is in trailing mail. Also find online statement of my account for confirmation of transaction.

please acknowledge receipt of amount and sent me 06 digit reference...
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K
kallu1
from Chennai, Tamil Nadu
Apr 26, 2018
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bsnl online bill payment 26/04/2018

Address: 560057
Website: portal2.bsnl.in

Date of incident - 26/04/2018
Online payment for landline bsnl connection
I had made the payment to bsnl landline connection through the bsnl portal and chose billdesk as payment gateway.
The transaction was not successful. It said transaction could not be completed sorry for the inconvenience, but my amount 1404 was debited from my icici bank account. The transaction id is bil[protected].
I am checking teh bsnl...
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L
Lakshmi Narayan Arora
from Pinjaur, Haryana
Apr 25, 2018
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non payment of jio phone recharge

I did not get credit of my jio phone recharge, though account was debited in the following transaction:
I was to recharge my jio mobile no. On 25.04.18 at 12.04.31 hours thro ibs. Amount of the recharge rs.349/- was duly debited to my account but i did not get the recharge. The detail of billsdesk transaction is

Billdesk /npnb[protected]/[protected]/jio recharge
Kindly get the transaction completed or refund the...
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A
Anil Nallabelly
from Dornakal, Telangana
Apr 25, 2018
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jio recharge bill payment

Address: Warangal, Andhra Pradesh, 506002
Website: my jio

Have pay 25/04/2018 to jio recharge through your billdesk from vijaya bank
Rs. 399.00. Your site shows that payment success but it was deduct from my a/c. Please refund my amount immediately. My a/c number is [protected]. Transection reference id 22171000. And amount rs. 399/- was tranfar to your a/c. Number [protected]. I hope you do so....
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P
pamonline
from Surat, Gujarat
Apr 24, 2018
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internet banking payment debited but not received by merchant site

Address: Goalpara, Assam, 40361
Website: oriental bank of commerce and the electricity department of goa

I paid my electricity bill on the 9th of march thru internet banking and the amount of rs.1666 got deducted immediately but the dept says that they have not received the amount and the transaction is a failure whereas the bank is saying that the bill desk payment gateway has confirmed that the payment has been made. the payment gateway is saying the ref number for the transaction is LOBC[protected] but the electricity department is saying...
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K
karniss
from Mumbai, Maharashtra
Apr 23, 2018
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account debited but transaction failed

Address: 560062

I tried to purchase tata mutual fund online.
I used my debit card no 4722xxxxxxxx27339 icici bank and initiated transaction for rs 10000 online.
Date and time of transaction was 20/04/2018 around 0241 pm.
The account is debited vide narration vin/tata mf_bd /[protected]/0 however i got the response as communication failure.
I request you to kindly return my money and oblige...
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A
amit dhimaan
from Moradabad, Uttar Pradesh
Apr 22, 2018
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i'm complaining about my order through domino's from paytm wallet

Dear sir/mam,

Below is the message which i got while doing order to domino's pizza. But my order is not placed as i had talk to domino's. Also my money is not refunded as i was waiting to refund.

Please resolve my query.

Message as:

Hi there!
You just made a successful payment of rs. 404.00 at billdeskfood1
For future reference, your order id is npt[protected]....
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S
Shilpi Tamang
from Noida, Uttar Pradesh
Apr 22, 2018
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dominos order not received

Website: BilldeskFood1

I paid through my paytm wallet yesterday (21st april, 2018) @ 10:38pm and the amount got deducted but dominos didn't receive any order, though inr355 was received by billdesk.
My transaction id is npt[protected] and i have also attached the photo of the payment which proves that i paid the amount to billdesk.

Looking forward for the refund asap.
Thanks....
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H
Hashim Shahnaz
from Leh, Jammu and Kashmir
Apr 21, 2018
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balance deducted but recharge not successful.

Address: 192101

On 21st april, 2018 at 1:44pm, i started a transaction (Recharge) of rs. 448 from my jio application and i went on to pay via upi. I received the payment request on my upi app which is google tez which i approved and payment was successful. As i returned back to my jio app, the recharge was not done, even when the amount was already deducted from my bank account.

The upi transaction id generated was[protected].
br...
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I
igurpreet
from Noida, Uttar Pradesh
Apr 21, 2018
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transaction not succeed

Address: Dehradun, Uttarakhand, 248001

My upi transaction[protected] from tez for 349 rs is not succeed please check and revert on same.

There no way to communicate and register a complain to billdesk even from tez when i "raise bbps dispute" which open's a billdesk website after entering transaction id this message will came

"error!
Sorry, we are unable to process your request at this time. Please try after some time.
"
br...
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K
Koulik Kar
from SILIGURI, West Bengal
Apr 21, 2018
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tatasky recharge amount of rs 299/-

On 17 apr 2018, i have recharged of rs 299/- through online vide sbi transaction no lsbi[protected]igadispzl5. Though the amount has been debited from my a/c, however, the transaction has been failed. I have again recharged on 17 apr 2018 of rs 299/- vide sbi transaction no nsbi[protected]igadivnaa4 and successful. Thereafter i have lodged complaint to sbi for refund of money. Cms. [protected]@sbi.co.in has intimated that merchant (Billdesk) has confirmed...
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J
jjadsk
from Manuguru, Telangana
Apr 21, 2018
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indiaideas@icici make payment for electricity bill but payment is not done dated 20-4-2018

Address: Hyderabad, Andhra Pradesh, 500001
Website: www.billdesk.com

Sir, i made electricity payment through billdesk with upi transaction but payment is done indiaideas company but electricity bill is not paid bill details are 538.35 rs regarding usc no[protected] payment is made through tez app o[censored]pi address [protected]@oksbi. So, pls refund money as soon as possible
Payment details
From: mr. Javid shaik ([protected]@oksbi)
Issuer bank: allahabad bank

To: indiaideas ([protected]@icici)br...
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R
RajatVJain
from Gurgaon, Haryana
Apr 21, 2018
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refund of amount of indigo billdesk payment

Address: 134003
Website: goindigo.in

I tried to book indigo flight on 20th april, 2018 through axis bank net banking payment option, the amount of rs. 4, 445 got deducted from my bank account, but no booking was done. No further intimation was given either by airlines nor by billdesk about the refund of the payment. Please look into the matter. Reference for booking :inb/[protected]/indigo airlines (Billdesk)/na...
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M
Mriganka Banerjee
from Kolkata, West Bengal
Apr 21, 2018
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billdesk online payment complaint

I had booked bharat gas (Cancelled booking id: 9122) lpg cylinder on 19.04.2018 09.49.19 and made online payment using bhim upi through billdesk pos and amount ₹ 675.68/- was deducted from my account but still it showing payment status pending on bharat gas cylinder booking site. Payment made through bpcl billdesk transaction no.[protected]. The day before yesterday i received payment confirmation from bharat gas site is failure and please...
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G
Gaurav Ghimiray
from Daulatpur, West Bengal
Apr 18, 2018
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fund not refunded.

Address: Darjeeling, West Bengal, 734101

Sir,
I have racharged a topup voucher of rs 220/- on 16/04/2018 for bsnl mobile no [protected]. Througn bsnl portal. My account has been debited which i have received a message vide bsnl portal ref id pgsm[protected] time 10:08 am. And bill desk rct no: [protected] dt 16/04/2018. But till date the above mentioned mobile no has not been recharged. I am facing problem. Please do solve it at the earliest.
Regards, gaurav...
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