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BookMyShow Complaints & Reviews

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Updated: Aug 25, 2024
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BookMyShow reviews & complaints page 70

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M
mohd786imran
from Delhi, Delhi
Nov 26, 2014
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Tickets booked amount dedicated but confirmation faild [Incident: 141003-000554]

Address: New Delhi, Delhi

We have not heard from you concerning your request for support in the last 30 days since we sent you a response. Consequently, we have changed the status of your question to SOLVED. If you require further assistance, please feel free re-open your question by replying to this email or call us on[protected]. To access your question from our support site, click here. Question Reference #[protected] Summary: Tickets booked amount...
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KANWALJITKAUR
Nov 24, 2014
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REFUND OF DOUBLE DEDUCTION

Address: New Delhi, Delhi

SIR I HAD BOOKED SEVEN MOVIE TICKET FROM BOOK MY SHOW ON 6TH AND 7TH NOV 2014 ;CHAR SAHIBZADE' THROUGH PAYTM, BUT THE AMOUNT OF TICKET DEDUCT FROM MY BANK TWICE. A SUM OF RS 578/= REFUND TO PAYTM WALLET BUT BALACE TWO REFUND IS PENDING I.E. RS 1357 AND RS.257 APPROX. YOU R REQUESTED TO KINDLY REFUND MY EXCESS PAYMENT IMMEDIATELY. REGARDS...
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M
manojjhawar
from Razole, Andhra Pradesh
Oct 23, 2014
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Dharam palace mall noida

Address: Gautam Buddh Nagar, Uttar Pradesh

This is one of the worst cinema hall you will ever visit. They cancel night shows for hollywood movies at their fancies . It happened with me in the month of, july, sept, oct 2014 when I went there to watch night shows. Also they will not do transactions from swipe machine saying it is out of order. Recently I went there to watch dracula and I travelled 20 kms from Noida Extn. and besides there were many people who travelled such ditances...
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ErAnandKumar
from Bengaluru, Karnataka
Oct 14, 2014
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Transaction Failed And My Money is Deducted

Address: Bangalore, Karnataka

On 2 Oct, while Booking Ticket from BookMyShow site, my Transaction is Failed and My money is also deducted, After some day i called to BookMyShow customer care and tell all the Problem. After that they given one refrence number [[protected] ] . So many time i called for the problem but every time they are telling they will get back to me, on 14/10/2014 i talked around 32 min but no Result....
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R
ramya sk
from Gurgaon, Haryana
Oct 7, 2014
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cancellation not available

Address: Mumbai City, Maharashtra

By mistake I booked a movie ticket on wrong date . There is no option to cancel tickets in site. I called up consumer service for rescheduling the booking however they denied to do the same. They even denied to refund. Please take this complaint seriously and I request you to take necessary action ....
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Sharmaricha1989
from Alwar, Rajasthan
Oct 3, 2014
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Digital gold cinema pvt ltd and bookmyshow

Address: Alwar, Rajasthan

On 1st October we booked ticket from www.bookmyshow.com for movie Haider for 9:30 pm dated 2nd October, but as we reached hall to claim for Our booked tickets we got to know that there was no show for Haider . We asked to give us our show ticket that was playing but they said they have given our seat to someone else . Entire management was insensitive to our problem ignoring us for around 1 hour . They didn't even us information about the...
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Dhruv Parmar
from Ahmedabad, Gujarat
Oct 2, 2014
Feb 2, 2023
This thread was updated on Feb 2, 2023
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BOOKED MOVIE TICKETS FROM MOBILE APP AND STUCK ON PROCESSING PAYMENT SCREEN AND AMOUNT DEDUCTED

Address: Mumbai City, Maharashtra

Booked Bang Bang tickets today 10/2/2014 9.50 show Cinemax Growels by mobile app and app stuck on processing payment screen and my account got deducted. Stuck on screen for more than 1 hour and yet not received Bookingid. My name is Dhruv Parmar Please resolve this now. Contact [protected]...
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S
satyaprem123
from Coimbatore, Tamil Nadu
Oct 1, 2014
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Booking ID: CPHY000159135 - sms send immediately with details

Address: Hyderabad, Andhra Pradesh

Dear sir, This is my Booking ID: CPHY[protected] at cineplanet at kompally, hyd. After booking sms receiced but text missing. Hence please send SMS with details to me. When you are calling to customer care not responding properly, this is creating bad openion on customers. Hence do needful and send sms immediately. Regards, Satya-Cell no: [protected]...
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SachinKataria
from Delhi, Delhi
Oct 1, 2014
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I have registered for 3 tickets ,but I can't take Debit Card there at the theatre, So would it be a problem?

Address: New Delhi, Delhi

I asked my friend to register 3 tickets of bookmyshow for me and 2 of my friends. He registered. And now, the thing is he will not be there, so I will not be able to show the Debit Card on theatre window. So, will it create a problem. Please reply as soon as problem....
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C
chandurocks
from Visakhapatnam, Andhra Pradesh
Sep 30, 2014
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REFUND MY MONEY

Address: Visakhapatnam, Andhra Pradesh

dear management, i booked 3 tickets in muktaA2 (abits) hyd. Actually i am from vizag but in excitement i did'nt check the city... so please refund my money and return to my account... or book it for the same movie at vizag... on possible dates...
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M
mahesh.mehta123
from Nagda, Madhya Pradesh
Sep 10, 2014
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Movie Ticket not received-BIL/000644039421/movie ticket/BOOKMYSHOW

Address: Indore, Madhya Pradesh

Dear Book My Show Team, This is regarding the movie ticket, amount has debited from my icici account on 06/09/2014 while doing the movie ticket amount has debited from my account and i didn't get the ticket. BIL/[protected]/movie ticket/BOOKMYSHOW Kindly retrun my money asap. Regards, Mahesh Mehta [protected]...
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Shamseer MK
from Delhi, Delhi
Sep 7, 2014
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No alternative option for the customer

This is really bad BookMyShow, If the customer want to cancel the ticket for some unexpected situation or reason they cannot cancel or they do not have alternative option, then how will they get money back... very very very bad... Not satisfied for your service Bookmyshow.. Cheating the customer......
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A
Ajaz Basheer
from Thiruvananthapuram, Kerala
Aug 22, 2014
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cash got reduced from my account but didnt get my seat reserved

Address: Thiruvananthapuram, Kerala

I am Ajaz Basheer from kerala/trivandrum/attingal.Today (8/22/2014) i booked a ticket through bookmyshow on one of the theatres in my home town attingal.The name of the theatre is vaisakha cine house.I didnt receive any message or seat after the purchase.Since the amount is reduced from my account i demand a refund for the transaction which i made earlier through mobile app.Transaction detail available for me is[protected]IGY5294951 TRANSFER...
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S
Sam Diaz
Aug 22, 2014
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fraudsters

Address: Mumbai City, Maharashtra

I booked a ticket for a Saturday 9.15 PM show and started receiving sms'es saying your confirmation for Friday 9.15 show has been confirmed. these people just want to make money. If you can't cancel tickets it being your mistake . when even book them for a customer. Do not use bookmyshow....
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T
tamildindigul
from Chennai, Tamil Nadu
Aug 14, 2014
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Refund request

Address: Chennai, Tamil Nadu

I have booked cinema tickets. I didn't receive any confirmation mail and sms after booking. But amount deducted from the bank. I tried this same option through Retry payment again it happens like this. Kindly refund the amount Details Name : Tamil selvan J Email : [protected]@gmail.com Mobile : [protected] Transaction details [protected]IGY1817804 TRANSFER TO [protected] STATE BANK OF INDIA O - Rs.153.71 [protected]IGY1816938 TRANSFER...
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R
rsathyadav
from Hyderabad, Telangana
Aug 3, 2014
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Transaction failed

Address: Bangalore, Karnataka

Hi, I am sathya from bellandur, bangalore. I tried booking a ticket for Jigarthanda at CineMax today, but failed, twice. Money was debited from my CITI A/c but ticket transaction didn't succeed. I also got two mails & sms-es saying that my transaction didn't succeed. Can you please let me know when the money will be re-credited to my account? Is the refunding automated or should i call someone to talk about the details? If so please...
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C
charan1790
from Bengaluru, Karnataka
Jul 16, 2014
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NO refund

Address: Bangalore, Karnataka

There is no refund available at book my show.I had booked tickets at orion mall bangalore and due to unavoidable circumstances i could not go.Customer care people told me it cant be refunded and asked me to sell off the ticket. How lame!!! Why cant the issue be solved?...
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Ankit Ku. Agarwal
from Mangalore, Karnataka
Jul 11, 2014
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Refund claim

Address: Bangalore, Karnataka

Dear Sir / Madam I Ankit Kumar Agarwal had booked 3 tickets of movie EK VILLAIN on 28th June 2014, after which an amount of Rs 1473.36 was debited from my account and eventually the transaction was also unsuccessful. I received a text from LM-BOOK MY SHOW stating that my refund has been processed and it will be credited back to my account within next 10 working days But, it did not happened so. . Hence I request you that without...
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NSRamaswamy
from Mumbai, Maharashtra
Jul 1, 2014
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Refer - Fraudulent action by Book My Show-Complaint ID number 140525-000026

Address: Mumbai City, Maharashtra

The General Manager Book My Show Dear Sir, Refer the captioned subject. You have failed in your commitments. Cheaply trying to compromise with some freebies. That too hesitantly not honoured. I have not accepted this complaint resolution. The resolution was a) To do the refund in 10 days - Refunds of the amounts for booking ID - STAA09KDP1621G and booking ID - KGNT012JCJGTA4 b) Rupees 1000 Gift Voucher c) Two complimentary...
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amitesh2589
from New Delhi, Delhi
Jun 29, 2014
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no cancellation of ticket

Address: New Delhi, Delhi

i really had a pretty bad experience with bookmyshow..i booked the movie tickets, same problem other user faced, due to some reason i want to cancel booking, but customer care who picked the call after 10min delay, refused to cancel, and boldly said we don't have any norms to cancel requested booking...i got shocked..such a good name in market they should stand on to user query...but they said they cant do much in this matter, plz give...
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