BookMyShow Complaints & Reviews

I booked a ticket for a Saturday 9.15 PM show and started receiving sms'es saying your confirmation for Friday 9.15 show has been confirmed. these people just want to make money. If you can't cancel tickets it being your mistake . when even book them for a customer. Do not use bookmyshow.

I have booked cinema tickets. I didn't receive any confirmation mail and sms after booking. But amount deducted from the bank. I tried this same option through Retry payment again it happens like this. Kindly refund the amount Details Name : Tamil selvan J Email : [protected]@gmail.com Mobile : [protected] Transaction details [protected]IGY1817804 TRANSFER TO [protected] STATE BANK OF INDIA O - Rs.153.71 [protected]IGY1816938 TRANSFER TO [protected] STATE BANK OF INDIA O - Rs. 153.71 Account Number : [protected] Refund request amount : 307.42 Please let me know when the refund amount will be credited to my account.

Hi, I am sathya from bellandur, bangalore. I tried booking a ticket for Jigarthanda at CineMax today, but failed, twice. Money was debited from my CITI A/c but ticket transaction didn't succeed. I also got two mails & sms-es saying that my transaction didn't succeed. Can you please let me know when the money will be re-credited to my account? Is the refunding automated or should i call someone to talk about the details? If so please give me the contact details. Name: R Sathya Narayanan Ph: [protected] Thanks, Sathya.

There is no refund available at book my show.I had booked tickets at orion mall bangalore and due to unavoidable circumstances i could not go.Customer care people told me it cant be refunded and asked me to sell off the ticket. How lame!!! Why cant the issue be solved?

Dear Sir / Madam I Ankit Kumar Agarwal had booked 3 tickets of movie EK VILLAIN on 28th June 2014, after which an amount of Rs 1473.36 was debited from my account and eventually the transaction was also unsuccessful. I received a text from LM-BOOK MY SHOW stating that my refund has been processed and it will be credited back to my account within next 10 working days But, it did not happened so. . Hence I request you that without any further delay, please process my refund and credit back it to my same account from where it was debited. Your prompt response will be appreciated. Thanking You Regards, CA Ankit Kumar Agarwal

The General Manager Book My Show Dear Sir, Refer the captioned subject. You have failed in your commitments. Cheaply trying to compromise with some freebies. That too hesitantly not honoured. I have not accepted this complaint resolution. The resolution was a) To do the refund in 10 days - Refunds of the amounts for booking ID - STAA09KDP1621G and booking ID - KGNT012JCJGTA4 b) Rupees 1000 Gift Voucher c) Two complimentary tickets as per my choice; I have a mailer to the above effect. We have received refund for STAA09KDP1621G, however the refund of KGNT012JCJGTA4 has not yet reached. The SAD PART is customers are royally taken for a ride and patience tested with harassment. In the past 3 days i have been sending mails to helpdesk with kind attention to Ms.Nivedita who is fully aware of this case. Sadly no revert till now. Today happened to call helpdesk, one Mr.Satish comes over phone and keeps me on hold for 22 minutes under the pretext of putting me to his senior. HARASSMENT CONTINUES. The entire conversation was for 55 minutes (10.30 PM to 11.25 PM). He was reluctant to put me to the manager concerned. Later after 10 minutes of further hold, he refuses to put me to his seniors. He gave some id codes and asks me to check with my bankers. He has committed for delivering gift voucher as promised within 3 days (Where would he send if he doesn't know my postal address) and finally if his other team permits they would then decide about the complimentary tickets (is it a mercy seeking?) IS THIS THE WAY BOOK MY SHOW treats the customers? There is no doubt about the fraudulent act, which i have labelled in the subject. Indeed there is some nexus to fleece customers thru net bookings. I request seniors to pay attention to this case and avoid this getting escalated to RTI and other media/govt authorities. My resolution - a) Confirm the 2nd refund as above b) Send me the gift voucher to my below postal address c) Anticipate my mail to select the SHOW & TICKET AMOUNT for the 2 complimentary tickets (Do not pacify me with your choice).. I wouldn't CLOSE this case till the above is resolved in FULL. Regards N.S.Ramaswamy - [protected] Address: B-30 Sri Sunder CHS Ltd, V.N.Purwa Marg, Opp Diamond Garden, Chembur (East) Mumbai - 400071

i really had a pretty bad experience with bookmyshow..i booked the movie tickets, same problem other user faced, due to some reason i want to cancel booking, but customer care who picked the call after 10min delay, refused to cancel, and boldly said we don't have any norms to cancel requested booking...i got shocked..such a good name in market they should stand on to user query...but they said they cant do much in this matter, plz give tickets to ur near or dear ones or sold this ticket to someone..this is really a worst thing customer want to hear..

I can bet, someday better site will come which can manage these thing more
maturally..and book my show will loose all their customers...(0 * services).

I recommend all people to stay away from this site, which charges to much and give 0 % customer satisfaction, they are here in market just to make money:--so plz take this advice and always book ur tickets from cinema theaters personal sites..like www.satyamcineplexes.com, www.pvr.com, https://wavecinemas.com etc.

Hi Sir/ Ma'am, Today morning i have booked eight tickets on book my show but the transaction has been failed and money charged on my account(ICICI debit card).Total cost is Rs.1824.72 can you explain how to refund my money. Ravi Kumar mob:- [protected]

Book my show is fraud and don't have proper customer service. It doesn't refund your money if anything gets wrong. I have booked my tickets through bookmyshow.com for ipl cricket matches in Hyderabad. I could watch match because there were no seat nos on the seat. I asked them for refund but they have no money to refund . They don't have any back up for refund. I think they are bankrupt. Please don't book your tickets on bookmyshow.com Specially for cricket matches or ipl events or any cultural events. They will not refund you anything.

Hello, I am H.M.Arun Kumar, from Bangalore, yesterday around 12 noon we had booked through book my show.com for kannada movie "Oggarane" at central, the amount for 4 tickets was deducted and we forgot to check for the pick up code, but went to the central and we could not watch the movie, as we had not got the pick up number, the amount deducted at 12.05p.m. from Kotak Debit card ending with 5927 on[protected] is Rs.912.36, kindly do the needful. regards, Arun Kumar Cell: [protected]

I have booked tickets in kg big cinemas in coimbatore for the tamil film NIMIRUNTHU NIL on date 08/03/2014 ..my booking id is KC[protected].the film was postponded to other date due to some problem .Till now i didnt get the amount refund.I have contacted the customer care number in ciombatore but the attendor telling it as wrong number and the other number is not in use .so please take prior steps and make me to get my money back.Its my humble request already it was almost three months so do it soon.HOPING FOR THE BEST

Hi Sir, This complaint is to intimate my concern that, IndusInd Bank issues credit cards, which consist of an offer which we can buy two ticket at the price of one. They are charging a joining fee of Rs.1000 and 200 Rs as yearly fee. When I tried to avail this offer by booking movie tickets through Bookmyshow.com website using this indust ind bank credit card, it always says the error as below: "Sorry, the number of tickets available...

I have booked my ticket for the malayalam movie "How Old are You" from Vtracks theatre, kadinam kulam, trivandrum on 26may 2014 at around 3PM.My transaction was not successful but there was a deduction of 209.44 ruees from my account. I used SBI ATM debit card for booking the ticket. I didnt get any confirmation message or mail regarding the same. Please refund the deducted money into my account.So, basically money for my 1st transaction should be refunded bookmyshow as it didn't handle the transaction properly and deducted amount without booking the seats. Details as follows: Account number : [protected] Name : Jensheer S S Contact number: [protected] email id : [protected]@gmail.com

sir/mam

i booked ticket from bookmyshow mobile app than i folow every instruction carefully and correctly than on the last step i see that transsection of money is done to bookmyshow but ticket booking gone fail, so i want my money refund my trassection proof the transection done through airtel money.

S.No. Transaction ID Date of transaction Time of transaction Description of transaction Amount of transaction (Rs.) Debit/ Credit
3 [protected] 03/05/2014 11:42 AM Bookmyshow.com:Web Payment 313.7 DR

use email id while booking is [protected]@gmail.com

contact no :-[protected]

On 19 April 2014 i made a booking for two seats in silvercity multiplex dehradun for movie "two states" through BOOKMYSHOW which was failed but Rs567 was debited from my account. I mailed several times to bookmyshow but till now that amount is not refunded to me.as bookmyshow assured me to return my amount till april 29 i am attaching a copy of my recent statement of my debit card which was used for transiction. id for my last comlaint to bookmyshow is[protected]. And my email id [protected]@yahoo.com Phone number used for transiction -[protected]

i had booked my tickets for 9th April for the move Race Gurram with booking ID: TGMG[protected]. But same tickets have also been sold to booking ID : TGMG[protected] and we had to leave the theatre as they have occupied the seats prior to us. Website : www.bookmyshow.com

I had booked three tickets for tomorrow's show instead of today's - 25th March 2014 wrongly. On enquiry, I am told there is no process for rectification even if there are vacant seats available for today's show. It is a frustrating experience. I am standing to loose INR 360 on account of such denial which is not justified in any manner. - INOX - Amanora Town Center

We have tried doing the booking for the movie "Queen" date - 20.03.2014 in bhopal at Inox - C21 mall for the 6:50 PM Show using our HDFC CC Account. But our transaction failed and the booking of seat was not successful. but the amount of the booking has bee debited from our account.

Dear sir/madum i have booked ticket on liberty cinema karol bagh new delhi but There seems to be a connectivity issue with the venue. You could try again in some time or choose a different venue (-112) this error show till 6 hours so please solve this problme and asked how to booked ticket to this cinema hall

Hi, I have booked tickets for wrong date. I called bookmyshow customer care just after 10mins of booking. I asked them for a process of cancellation, but they don't have any such process for cancellation. I read the FAQ of cancellation of tickets on there website and the answer mentions same thing. But I have concern regarding this, If they have a process for booking of tickets, then there should be process of cancellation of tickets. If they are updating some database of cinema for reservation done by online ticket booking, then they should be able to cancel the same. They should have this process from when they started this website. I am just amazed they don't have this process till now. They can mention that we can cancel the tickets before 24 hours of actual show time. I am loosing my Rs. 800/-, they are saying go to cinema and sell those tickets to someone. Is this the correct way? If Customer has this much amount of time then why they book tickets online. Need feedback regarding same. Thanks, Yogesh