BookMyShow Complaints & Reviews

Hi Team, This is regarding 2 tickets which I booked on 21st Dec 2013 for Dhoom 3 at Movietime: Dharam Palace Mall for 6:00 pm show. But at the time of booking i didnt got any confirmation neither on sms nor on email and money was deducted from account and at around 8:30 pm i got sms regarding booked ticket and that was of no use to me. please find the booking details : Booking ID : MTND[protected] Seats : PREMIUM-J10, J7 for DHOOM 3 on sat, 21 Dec 2013 6:00 pm at Movietime : Dharam Palace Mall (AUDI 2) Also I spoke to customer care executives and they raised a incident no(Incident:[protected] for the same. And today it's exactly a month but till now i haven't received my money and every time i call them they say that its in process and they are not even telling me how much time will it take to get resolved. Please help me out and refund my deducted amount. Email with which i communicated with them is [protected]@gmail.com Kapil gera [protected]

Hi, Bookmyshow, the worst of its kind in providing cusotmerservice. Their agents doesnt know anything about the offers they are offering. They cut the call when we ask them something they doesnt know or when we question them. Bookmyshow is having an offer with icicicoral debit card, knowing that I had exclusively taken coral card from icici n thought to purchase a ticket from bookmyshow. the offer is book 1 ticket get 1 ticket...n the limit is 2 free tickets a month... I have entered my card number and clicked on apply, it has shown the discounted amount and when i clicked on buy i was surprised to see that i was charged for the full amount. immediatley i called up them n told what has happened they were least bothered about me, they said that mail to helpdesk, ...as said i mailed helpdesk there is no reply from them...called them again-they are saying that i have entered wrong card details- how silly it is, how can i enter a wrong card details n make a transaction...n also see that there is a discount on the total amount before i purchase the tickets... I am least bothered about the money i lost, but the way they fooled us i cannot digest it...i'll not leave the matter untill my concern is addressed... All nonsense business tricks, just fooling people...

I have mailed several times but my issue has not been resolved.
On 18th of June I tried booking movie tickets through BMS 3 times but
all the time all i got was an error message though from my bank
account the amount was deducted 3 times.
on 25th of the same month i got refund for 2 of my transactions and the 3rd refund is
still pending from your side. Every time i would put a mail to bookmyshow they would demand fresh scanned copy of my passbook which i have already sent 2 to 3 times.

NOW THE CUSTOMER CARE HAS STOPPED REPLYING TO ME !!!

do find the attached passbook scanned copy where 807 + 807 + 868 Rs
deduction is there and only 807 + 868 is refunded

There seems to be a connectivity issue with the venue. You could try again in some time or choose a different venue (-112)
while trying to book through book my show for the movie
movie:Yevadu(telugu)
location:Mukunda(Bangalore)
show time:12/jan/14 10:45am, 1:45pm
plz rectify this issue as soon as possible
thanks
chaitanya

I had gifted a ticket to my friend from Bookmyticket .com, I had booked it through CD, and they verified my payment through OPT and IPIN and process successfully. Now while collecting the ticket they want my friend to have my CD details, in form of photocopy. They are asking for sharing my CD details. It is breach of Security and Personal and financial Information to ask for any such details. This is been followed and support by the Bookmyticket.com, or else they will not provide any ticket.

Hi, This is pertaining to the below incident that i had raised by sending a mail on your helpdesk email id but i am waiting to hear anything from your representatives. I have called your number close to 50 times but cant get through and when i do get through I am put in a queue which then drops me out the moment i reach in the queue to number 4 or 5 in the queue. Incident:[protected] I was trying to book a ticket for Dhoom 3 in Cinemax Soul Space Arena Bangalore for the 6 P.M Show ( 2 Gold Class Seats) for Tuesday 24/12/2013 wherein the money has been debited from my bank account for the amount 596.18 but i see this error when it was being redirected to bookmyshow website which was instantaneous. I have a rock solid broadband connection at home ( beyond 16Mbps) so nothing was wrong on that front. Transaction Details :- NET Payment, 727037 At Book My Show On 21/12/2013 18:18 No one in bookmyshow is picking up the phone for last few hours so hence reply to this mail at the earliest. The screenshot of the error is attached. My Details :- Amit Gupta +91-[protected]

Hello Sir,

Book My Show application is cheating consumer left and right. I reserved two tickets in for the movie Doom 3 on 20th of December 2013. The amount has been debited from my Canara Bank account. However, no seats were reserved nor ticket confirmation was sent to my email id or given mobile number.

Please take stringent action on Book My Show for cheating people on day light.

My phone number : [protected]


regards
Harsha

Hello,

On11-Septemper-2013 I booked 9 tickets for CLT20 League which was held at Ahmadabad. Due to Heavy rainfall match is shifted to Jaipur. And in this case they said they will refund full amount of money within 10-15 days. But see its about 1 month and 20days gone and still i can not get my refund back into my account. I have proof of debited amount from my bank account. Whenever i mailed to them, they said, we already processed your request, . wait for few days. I can't understand all my friends get back their refunds but why shouldn't I. Please help me to sort out this issue. This is complaint against Bookmyshow.com.

There was some while I was trying to book a movie wid Goplan Grand Mall in bangalore. Got this error multiple times, was getting this eror "There seems to be a connectivity issue with the venue. You could try again in some time or choose a different venue (-112)" After many tries I was able to book but it has for a wrong date I tried to book for 19th but got ticket for 18Th. Contacted Cht support and they first said...

Sir, I booked my two tickets on 21.9.2013 for Wadali brothers show to be held in Delhi.Bookmy show company has charged Rs.2500/-for the same show.Surprisingly I received a massage that your tickets could not be confirmed and amount charged shall be refunded within 14-21 days.I connected telephonically to the customer care no [protected].where ms Hetal,saniya and navidita took 1 hrs & 20 minutes without any responsible answer. They demanded Rs 2500 more instead of booking the ticket.In the evening I again talk to mr khan & John .they also demanded another 2500/-.This is commercial dishonesty that;
A, I have been deprived of the show by charging the amount but deliberately failed to providing the tickets.
B,They blocked my money for 14-21 days.
C,None was able to tell the reasons of depriving me from watching the show even after charging the amount.
D, It is deliberate attempt to collect money in lakhs for 21 days.It is wrong trade practice.
E, All the promises as shown in their web site is fraud,wrong and misleading.
Please direct them to provide the ticket and not deprive me to watch the show.Please take appropriate action against the BOOK MY SHOW.Please enquire how much customers are being looted by this dishonest trade practice.
Complainant
Azad Singh
[protected]@gmail.com
[protected]

Please provide as much information as possible...I have made a purchase for two tickets on book my show. The money is deducted from my bank account. But the tickets did not get booked. I got sms from bank that money was deducted. But didnt get any sms from book my show, no emails either. So I called them up and said that I am not getting the tickets send to me. They said they cannot do anything about it. I spoke to a junior and he told me that it will take 7-10 days to be refunded, and he advised me to book the tickets again when I actually have no money left in my account to book the tickets again. He is unwilling to help by any means and book it for us. after lot of persistence he then handed the phone over to some senior authority who too seemed disinterested to interact. the point is the book my show knows the transaction took place but they are neither quick with their refund process neither they showed any interest to fix up the problem by booking the tickets with their system. this is completely a case of cheating. Has happened previously with me too. Looks like they are taking the money and holding on to it for some time, which can be used for stock trading and other investments to make profit. i lost my money, my evening was wasted and they expect me to book the tickets again and follow up with them for the amount deducted.

I booked Movie tickets through using ICICI credit card in March, but the transaction failed. When I again tried the transaction was succeeded. But the amount was charged in my card 2 times. I called ICICI bank Call center where I came to know this is bookmyshow issue and same needs to be reversed by them. I got below transaction ids from bank 230411 153076 I have called bookmyshow call center several times, but I get response that amount will be credited in my card. But till date no action from bookmyshow.

My name is Dhiraj Negi and I booked couple tickets (on 12/08/2013) for Chennai Express movie along with Non veg Hot Dog Combo (this supposed to be delivered at interval). However, I am really very disappointed with the services rendered by Book my show. I have not recevied by combo moreover when I went to counter the staff was least interested in my query. Hopeless helpline no. was either busy or even if connected kept me on waiting for a loooong time but there is no response. After contacting Book my show customer service so many times I haven't received any solution for my issue. I know it is a petty amount however it is a fraud and I am looking forward for an your help/answer.

I have booked 4 movie tickets on Aug 9 th at http://in.bookmyshow.com/ at 1.18 PM ans 592.36 amount is debited .INFO - ICONN/81119155/090813/PAYU.IN ( Axis net banking) . Movie tickets were not booked but money got debited from my account. Request you to refund my money back

Thanks,
Binosha.V

I had booked 4tickets for movie "bhaag milkha bhaag" on 21st july 2013 at around 1.46 PM for 6.45 pm show for the same date for movie at fun republic mall through Central Bank Of India net banking, after completion of transaction I didn't received any ticket confirmation on my mail and phone. When i checked my bank statement, amount of Rs. 908.40 was deducted with REFERENCE NO.[protected] and i didnt get my tickets. Plz solve my problem by refunding my money asap.
This amount is including Re.1 of charity . The actual charge for tickets Rs. 907.40. Pls refund.

I have recently bought two tickets online for a movie. Initially after
buying the tickets i got an error message saying that the transaction
has not been completed because the payment was not successful. i tried
4 times and at last, i was successful at buying the tickets on the
fourth try, But i have been charged 4 times for the two tickets that i
bought online(rs 1094.80 in stead of rs 273.70. i would be grateful if
i get an immediate refund.
my booking id :
CXGU-W6RCXKZ.

I had booked tickets from BookMyShow.com for a movie at DTCityCentre - Gurgaon. But due to certain reasons, I wanted to cancel my ticket. I called BookmyShow helpline number to cancel the tickets, one day before the show. But they refused my request. Even when I requested them to keep the service charges, and may be more but refund the rest of the amount, the customer acre executive completely refused. When I demanded to speak to their senior,. they promised to arrange a cal back which I never recveived.

Regards,
Vidisha

Last Saturday around past midnight, so technically it was Sunday(1952013), at night i tried to buy 3 tickets from www.bookmyshow.com for the movie Aurangzeb running at Jyoti talkies for 3 pm show, but it showed failed transaction after i have entered my password for the completion of payment, but right after that it a message appeared saying the payment could not be completed because of problem in server. Naturally i tired three more times, but got the same result, finally i told my friend to buy the tickets but she also faced the same fate. Next morning when i went to the ATM and got a mini-statement it showed that money was deducted for all the four transaction, so effectively i had paid Rs. 1403 i.e. Rs. 351, Rs. 351, Rs. 350 and then again Rs. 351. i went to the bank next day which was Monday, and the Manager there told me that the money would be refunded in 7 days. However today the seventh day ended and i still haven't received the money. On the same day(19/05/2013) i had a failed ATM transaction of Rs.400 but that money got refunded the next day. I am really worried about the Rs. 1403 which hasn't got refunded to my account yet.
Moreover, on 25.05.2013 the same thing happened at www.mobikwik.com but again the money got deducted. Please provide me with directives as to how can i procure my money back. I am really worried about this.
Thanking You,
Deepanjan

I have booked 3 tickets from ICICI m shopping on 15the May it deducted my 390 INR instantly but i dint get thee ticket. and I waited for around 10 days still my amount is not back in my account. I mean how long it will take to get back. theis is really frustrating. my id is BIL/[protected]/BookMyShow/[protected] .. Id is[protected]. My contact no is[protected] and email id is [protected]@gmail.com , looking for fast action otheerwise I need to go furtheer to take action to get my money back.

I have booked tickets through bookmyshow.com on 19th April,2013 but the transcations failed and i got a message for the same. But money was debited from my account for the failed transcations, which I got to know after few hours. when I called the customer care they told that it will be refunded with in max of 15 days. but till now it was refunded (ie., by 13.05.2013).