Ease My Trip Complaints & Reviews

The only good thing about Ease my trip is, it does not charge the processing fees. That is the only reason i am using this poor website from past 2 years. The things were normal when every thing was fine. But i did my first cancellation and boom...no refund..Customer care..I don't know if they are trained to stay innocent. They use to put me on hold for hour. And every time i use to that hear that "Sir, its all fine now, we have corrected...

Dear sir, i am working as a agent with EASE MY TRIP in the name of Galaxy Tours and Travels. I have booked a air ticket for Mr PR Yadav mumbai to Kolkata and return from EMT with their txn id[protected]DZA6HXREY. The passenger was not allowed to board the flight saying it was a Wait List ticket even though the ticket was booked a months time before. How can a travel company issue wait list ticket for airlines and did not confirm it months...

Ease My Trip is the worst when it comes to customer service. I would like to enlighten the forum members and the public in general about the poor quality of service provided by Ease My Trip.

We had booked a ticket from EaseMyTrip- after reviewing fares - and chosing the best possible fares. After we selected the flight options and paid the full amount displayed, we received a notification that flight fares have increased- and...

Hello,

I booked 3 tickets from Jaipur to Mumbai for date 10th Feb 2013 (Booking reference: BET[protected]). I booked through Book Easy Trip website http://bookeasytrip.com/ for the amount that was displayed on my screen. My credit card got charged the same amount (Rs 2271). After 30 mins of the booking I received a call from their customer service representative whom informed me that the airline fare has changed and my tickets...

DEAR SIR
I BOOKED AIR TICKET THROUGH THEIR WEBSITE AND THE PAYMENT TRANSFERRED TO THEIR ACCOUNT FROM MY BANK. THE AMOUNT ASKED WAS THE SAME AMOUNT REMITTED FROM BANK. WITHIN FIFTEEN MINUTES THE COMPANY REFUSED TO ISSUE PNR SAYING THE FARE INCREASED. WHEN BANK AUTHORIZATION PAGE OPENED THEY SHOULD HAVE CANCELLED THE TRANSACTION. ONCE THE MONEY IS TRANSFERRED THEY HAVE NO RIGHT TO CANCELL MY TICKET. iF THEY HAVE RIGHT ON PROFIT THEN...

Hello,
I cancelled my ticket of indigo airlines from mumbai to jaipur which was booked by easemytrip.Com.
I cancelled the tickets on 24 may 2011 but till now amount is not refunded.
As per them amount has been refunded to my account and they cannot do anything. I went to my bank as well but now amount has been credited.

They are not responding to my mail properly and keep on transferring my call from one...

I booked Airlines ticket from Bagdogra to Guwahati of dated 16.05.2010 and from Guwahati to Bagdogra of dated 17.05.2010 from my travel agent. On 14.05.2010 someone called me in my mobile phone and told me that my ticket of Bagdogra to Guwahati has been cancelled, and again on next day someone called me in my mobile phone and told me same thing that my return ticket has been also cancelled. I inquired him who was he and why my ticket has...

Dear Sir,
On 18.05.10, I tried to Book One ticket from Ease My Trip website and while booking i made payment through Axis Bank Net Banking. But later i didnot get my ticket as booking failed but the amount was debited from my a/c.
Sir when i inquired from bank they said that the payment has been made to Ease Trip Limited for Rs. 21440/- but when i had talk with Ease Trip they are saying they didnot receive the payment. So sir...