Railways Complaints & Reviews

My family and My colligue family (6 members) were travelling Park Railway Station to T-Nagar Railway Station in local train. My Family Members: My father was a dumb, My mother aged, I have child 1 1/2 yr old, My colligue wife is carrying and having 8th month, We got the local train in Park Station, unexpectedly train is moving so we got into to 1st class Bogi. The next station we tried to get into General Bogi, but we were unable...

EXCESS FARE TICKET RECEIPT NO.C 900882 RS.900/- COLLECTED ON 31.12.2014 FRO PNR NO.[protected] TRAIN NO.11046, GENUINE, RESERVATION SLEEPER PASSENGER AFTER VERIFYING AADHAR CARD BETWEEN ETORSI AND NAAGPUR RAILWAY STATIONS. T..T. THREATENED WITH IN HUMANATE WORDS LIKE POLICE, COURT AND CHECK OUT AND FORCIBLE COLLECTED RS.900/-. PLEASE TAKE STERN ACTION AGAAINST OFFICIAL AND REMIT THE AMOUNT RS.900/- THROUGH NEFT, IFSC NO.SBHY0RRDCGB A/C...

Dear Sir, We had done the tatkal reservation with PNR number[protected]. This ticket was not confirmed after chart preparation . And we are coming from Shimla to chandigarh by Bus in night. Because of accident there was traffic Jam. And we are not able to reach station for refund. When we had reached the station for refund it was already 4 hours past from train departure. This happened because departure time was of 3:00 Am in night. We...

We are a Regular Passenger from Bangalore to Adoni Railway Station. train number 17307 basava express,15016Gorkhapur Express and 12731 Padamavathi Express19567 vivekexpresses 12735 Gairbath express does not stop at Adoni station which is a hub for as much as 3 lakhs of population.7307 basava express even stop at yadgir, mantralayam, shahabad stations(which are smaller destinations),in this regard i urge you to provide atleast 2 minute stop...

I have filed a TDR for refund for my ticket having PNR no. [protected] under the reason "passenger not travelled as ticket was in RAC after chart preparation". But it has been Regreted by Railways saying that "As per chart, passenger has travelled ".
while I have actually not travelled. Please help me in getting the redund....

Tranaaction ID Amount BANK
3 [protected] Settlement Failed Not Booked Rs 540 SBI
4 [protected] Settlement Failed Not Booked Rs 1402 SBI
5 [protected] Settlement Failed Not Booked Rs 439 SBI
6 [protected] Settlement Failed Not Booked Rs 242 SBI
7 [protected] Settlement Failed Not Booked Rs 242 SBI
8 [protected] Settlement...

Dear Sir,

there are no of people coming to Pune from Mumbai in Reservation Coaches as there is only few coach for general compartment.Ticket Checker takes Rs 30 as bribe for being in reservation coach instead of giving reciept against it.Please stop this either by making Lonavala -Karjat route busy by attaching general compartments to Engine which are attached behind so that Pune and Mumbai people can use their Pune or Mumbai...

My parents was having confirm 3AC class ticket on date 2/11/12 in train no. 18239/GAD NGP EXP: . TPNR No: [protected].They was having their ticket from DURG junction the authorities TT of the running train did not let them to sit on their confirm berth.Right now my parents are on their way just sitting in the train like a waiting list passenger, they are sitting on the floor, they are old also.
Please help me out and my parents.br...

Hello,
On 14/10/2012 I have done an online transaction to purchase a ticket for TRAIN NO:12714 Secunderabad to VIJAYAWADA and boarding time is 22/10/2012 and tickets are booked in the name of Mr. Kumar and Sunitha Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄

I P Jagannadha rao travelling with wife and son from delhi to rajahmundry by Dakshin Link Express on 24.07.2012. My wife wear the mangalasutram was snatching from neck near by agra railway station around time of 1.30 a.m on 25.07.2012. During my journey unable to give complaint because of of non availability of TC and RPF. On 25.07.2012 train after reaching nagpur TC was came to our coach for ticket checking, i have make a word with TC....

Dear Sir/Madam,

We travelled by Simhapuri express from Hyderabad till Ongole on 27th July. We travelled by sleeper class and our berth number was 71 and so we were near the exit door. There were a big group of general ticket passengers who boarded the train at Hyderabad itself. The ticket collector came and checked all our tickets and least bothered to find out why they were all standing there and why they boarded the train....

We travelled by train on 27th July 2012 to Ongole and travelled back to Hyderabad on 29th July 2012. We had to park the car at the secunderabad railway parking lot for these 2 1/2 days. Earlier the car parking rate used to be 80 rupees per 24 hours/day. Now, it is 250 rupees per day. As such the amount hike was a big shock for us when we entered the parking lot. And, as there was not much time for us to take back the vehicle home, we had...

Place: Kolkata, Date:02:08:12

To General Manager
North Eastern Railways
Kolkata

Sir,

Sub: Complain against irresponsibility and misbehaviour of the individual sitting at counter no. 1 at JADAVPUR railway ticket counter.

With all regards myself Sanat kumar Saha want to bring to your notice that on 2nd of aug 2012 there was a real surprise while...

Money charged, ticket not provided
Hello,

On 17/07/2012 I have done an online transaction to purchase a ticket on 12990 JP- CBR express from Warangal to Chennai central boarding on 01/08/2012 for R Manoj Kumar Reddy Unfortunately after the payment was made through ANDHRA BANK ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄

I have booked eticket from my friend’s login ID, for Delhi to Mumbai in train No. 12215 (Dee BDTS Garib Rath) for journey on 9th July’12 (PNR No.[protected] – Transaction ID No.[protected]).

I want to cancel this eticket now & unable to contact my friend. Is it possible to cancel this eticket.
Pl reply asap.

Varun Goel
[protected]...

From the day the suburban trains started from chennai beach to Velacherry, the passengers have increased to 10 times, even now we just have one ticket counter on a peak hour in PARK TOWN,

Today when i traveling from PARK town to Thiruvanmiyur, In the PARK TOWN station at the peak hour of 8:30 am had a very big queue. the queue was from the counter till the bridge, To buy a ticket it took me 55 minutes to buy one ticket and...

VIDE PARCEL PW BILL NO.06861 Dt;17.01.12 ,ONE MOTOR CYCLE WAS BOOKED EX: VSKP-BATINDA FROM VSKP PARCEL OFFICE.THE MOTOR CYCLE WAS LOADED BY TRAIN NUMBER 12807 EXP ON 17.01.12 AT VSKP. WE WENT TO PARCEL OFFICE / BATINDA FOR ENQUIRY OF MY PARCEL.THEY ARE NOT AT ALL RESPONDING AND TELLING ABOUT MY PARCEL.TILL NOW WE HAVE NOT RECEIVED THE MOTOR CYCLE.
PLEASE DO NEEDFUL FOR EARLY ACTION WHICH WAS HIGHLY APPRECIATED.
...

Dear Sir

Sub-Widow Pension

PPO No- WCR/11603/2008/271

My father late G.KRISHNA PRASAD RAO was expierd on 14/06/2010 and he was retired on 31/08/2008 as a SSE from Diesel Trip shed SATNA (MP) and after retirement he is getting his Pension in SBI satna Branch A/c No-[protected]
So after his death My mother Submitted the All related document and Transfer of Pension in SBi Vizianagaram...

Sir,

There is heavy irregularities going on at Bangalore Cantonment railway station in bangalore .All the railways staff ,police and agents acting together in the tatkal ticket . Every morning same set of people will be in the front queue. The staff of the ATM around the main gate are the sub agents of the railway agents.kindly look into the matter.

Sohaib Nayyer
Bangalore...

I made the appended complaint to the railways on the 2nd of november 2011 which is self explanatory. Nothing has yet been done. On 30.11.2011 I again paid the double amount.
"Dear Sir

Today I got my car parked at parking stand of Agra Cantt. Railway Station at 10.15 in the morning and took it out at 10.40- just after half an hour. I was demanded Rs.20/- as parking charges by the contractor. Token number 004835 was...

I am fed up booking any Tatkal tickets in IRCTC. I have never booked any Tatkal ticket, The IRCTC people are deliberately blocking the site exactly at 8 AM every morning. Are they just providing a service for the agents. It is very clear that the IPs of the agents alone can access the site. Why is this? Anyway, I really wanted to get use of the Consumer Complaints Forums, If this forum is just for reflecting our thoughts, then there is no...

Sir,

This is to bring to your kind attention & impel necessary action against considerable delay in processing TDR refund. I had filed for TDR refund through irctc portal on December 28, 2010.The amount refunded was Rs.1174 but the ticket was of Rs 2350.PNR no is-[protected].The train was diverted so I should get 100% refund. I have been following up with the officials through e-mails, telephone calls on the helpline numbers...

DEAR SIR,

SUB: REQUEST FOR REIMBURSEMENT OF RESERVATION TICKETS AMOUNT - REG
*******
I by name R.Venkata Rao hereby inform that I travelled from KUPPAM to TIRUPATHI on[protected] by Seshadri Express. The scheduled arrival time to Tirupathi is 3.15pm, but the said tain came to TIRUPATHI ONE AND HALF HOUR LATELY , i.e. 4.45pm. Due to this late coming of the Seshadri...

Although wheel chair is available at New Delhi Rly station, porters charge exhorbitantly (Rs150/200 per trip) for the chair. It is better if Rly specifies and disply the charge and help to enforce it. Further in New Delhi Rly station wheel chair is carried all the way to the end of the platform as there is no lift for aged persons or take the wheel chair...

Sir,

I am travelling in Bhubaneswar Rajdhani Express at least once in a year for last five year. The train from and to Bhubaneswar comprises of old / rejected AC coaches. The aminities like seats, lights, Air conditioning and toilets are not upto the standard and no on is bothering to rectify / improve the aminities. The train used to be delayed in West Bengal deliberately, on asking why it show, the station master has ready...

Dear Sir,
I have booked 3 tickets.PNR No.[protected]. While booking the status was WL 112.113, 114. After 1.5 months of booking the satus is same. It is never possible for such status. I believe that it is due to blocking tickets by the railway staff who intentionally doing business. Hence the public never getting the facilities are provided by the Government.
I hope, the things should be reviewed and do the needful. Thanks,...

Dear Sir / Madam,

This is to inform that in the Central Railway - Mumbai - Kasara train, they are many passengers who travel without tickets / travel in First class especially from Kalyan to Kasara and it is quite unfortunate that no officials (TT) ensures that such things is discouraged. This has been happening for years now.

The problem is that why should someone buy ticket / pass with their hard earned money...

Dear Sir,

This is regarding a parcel (Motor cycle-Hero Honda-Karizma UA07 M 5740) that I have booked as a parcel from Ahmedabad to Haridwar. The booking reference or the chalan number is Z099865, dated 7th October. I have still not received the parcel till date, as the agent says that I will have to pay a bribe of Rs 400 if I want the bike to get loaded on the train.

I don't want to give my hard earned money...

My Name is Abhay Mehta. I want to complaint about the behaviour of the employees of Railway at Surat Station.
My Brother, Bharat Jain and his wife(my sister-in-law) Rinku Jain, went to surat railways reservation office.

My Sister-in-law was booking the ticket -
Date:[protected]
Time: 11:00 am
Place: Surat Railway reservation office
Destination: Surat to Howrah
Train no. 2905A...

This is to kind informed, we are traveling in 538 Passenger (Hindupur to Guntakal) daily to Hindupur (HUP) to Anantapur (ATP) towards the job porous. In this connection in Dharmavaram (DMM) Junction daily they are doing SHUNTING 30min. so we are unable to report my job before 10AM. We are facing lot of problems to our higher austerities. So this is not only our problem lot of Job holders, students & who have traveling in the above passenger...