Cafe Coffee Day Complaints & Reviews

I am a regular customer at infosys phase 1, pune campus ccd outlet.
From last some of the weeks, the person who is incharge of this outlet, his name is premnath, is not at all offering the proper services.
He doesn't know how to brew good coffee, he takes too much of time, he doesn't know how to take order, he doesn't know how to swipe cards, he is very rough in behaviour and intentionally drives the customer out.
Earlier...

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Address: New Delhi, Delhi, 110019

Website: www.cafecoffeeday.com

Yesterday on 28th july 2016, i went to a near by ccd outlet at alaknanda, new delhi. at the first instant the outlet was dirty/ messy and as it was a rainy day the outlets roof was leaking. i went to the counter and asked for redemption of my vouchers which i had recently purchased from the nearbuy/groupon site, i was instantly told by mr. amritsh being the sales guy that vouchers cant be redeemed as his modem is not working, further on questioning...

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Address: Mumbai City, Maharashtra, 400098

I had visited pcr cinema, market city cinema, kurla, mumbai on 26 jul 16 for 11:05 movie.
I visited the ccd outlet in the cinema and order for a hazzlenut cappuchino.
The store incharge mr. Salim, collected rs. 142/- from me for the order, however he did not provide me with a bill.
On pointing out he said it is a system error and will try to give a bill at my seat. I demanded complete refund as per the policy of ccd...

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Address: 140301

I am sunil from mohali, punjab.i have done 5 year work for cafe coffee day.I have resigned in march month but i did not get graduity amount from the ccd, from last 1 month i continusely caling to management for it but they can not take any action about it.i am completely irritate now.kindly do the needful.

Sunil kumar
Emp.code- A-13651
[protected]
[protected]@gmail.com...

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Address: New Delhi, Delhi, 110049

Website: www.cafecoffeeday.com

We took annual contract for the supply of tea / coffee etc & other beverages through your cafe coffee day machine. We end the contract in nov 2015.

It has been more than 8 months (22 july 2016) and still we don't get a refund.

If we asked ccd employee they answer was you will get the refund soon. It hard to know soon means 6 month or 12 months.

When it come to refund security ccd is one of wrost...

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Address: Ahmedabad, Gujarat, 382424

I don't know why vat is being charged by cafe coffee day though its providing service nothing else. My total bill is amounting rs.139 and they have charged rs.168 means rs.29 as tax. This tax amount includes vat @ 12.5%, service tax @ 5.6%, sb cess @ 0.20%, k k cess @ 0.20% addnl tax @2.50%....

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Address: 110048

Dear sir the coffee cafe day (noble enterprise) raising a bills without even the machine being in use for past 4 month, now even july is midway. i all ready told them take out the machine back and refund my security amount. but they raising a bill every month. i request you resolve the issues and kindly have the machine removed and my amount refunded....

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Address: Saharanpur, Uttar Pradesh, 247001

We were the almost daily customers of CCD. We loved everything about it. But due to some reasons we have to quit going there. Its so disappointing knowing that in both of the cafe's located here in my city, the cashier is almost charging us the double no, actually tripple of the rates to us for the eatables we order & almost every single person here is going through the same. They even refuse for giving us the bills when asked. And sometimes,...

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Address: Bhopal, Madhya Pradesh

Website: Www.cafecoffeeday.com

I have been a regular visitor to ccd outlets across india, but it is the first time i had faced a very rude staffer (Mr. Debojit mondol) at cash counter at ur db city mall outlet in bhopal.
While paying for my order i have asked him for change & he started making faces & speaking nonsense. I think such a rowdy staff shall not be employed by a brand like ccd, which belives in customer delight first.
Anyways, it was really a...

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Address: Dakshina Kannada, Karnataka, 575001

Website: Www.cafecoffeeday.in

Well i am big fan of coffee day and a regular customer. I had been to coffee day in mangalore on friday 15th of july and we went to the order counter and the boy there said system is not working and it would take some time please take your seat. This is the 3rd time they have this issue. May be system needs a change. We asked them to serve us and give the bill once the system is fine. The order was for samosa and a pastry. However for the...

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Address: Nilgiris, Tamil Nadu

The coffee prepared was lousy and sub standard with absolute none flavor and was served mild hot, almost cold.
When you walk in ccd, you expect flavor served to you, but instead it was below power, pathetic, the railways have better service now.

The quality of coffee used was bad, it wasn't branded at all, it was mild, as if the flavoring substance was used instead of the real coffee.

The coffee wasn't...

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Address: 411044

Website: www.cafecofeeday.com

Ihad visited your wakad outlet next to sayaji hotel, on friday at 4.15 p. M.
I was charged 290 for a cappuccino and a plain frappe for which i paid 500.
As the billing person didn't hv the change he paid me 10 and said he will payment the balance 200 in the course of my having the coffee. I was there for almost one hour. But they didn't return me the balance. I forgot bout it and left. I remembered bout it the next day and went...

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Address: Pune, Maharashtra, 4411058

I am looking for help on my payment issue which i have done in cafe coffee day outlet. on 22nd june 2016, i visited one of your store located in pune warje area. after placing an order i tried to make payment using my paytm wallet and transaction is completed from my side / paytm wallet and i got confirmation against that, but same payment was not got detected / completed from cafe coffee day warje merchant. also they told me that there is...

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Address: 560003

We had given a request for replacement of Coffeeday card (for the lost card) of Yashoda Krishnaswamy Card No. [protected] at your 11th cross, Sampige road, Malleswaram Bangalore outlet about a year back .Inspite of going to them and asking for the replacement card, they are not at all bothered to locate or issue the same inspite of contacting more than 10 times. This is not what is expected of Coffeeday.
Pl. resolve immediately & inform...

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Address: Kolkata, West Bengal

I am a regular visitor at ccd in kolkata. but i am shocked to see that ccd nowadays cheats customers in such a cheap way.
In the south city mall outlet (top floor), i ordered dark frappe which contains a scoop of ice cream. but, this outlet never ever gives that ice cream and thus the taste degrades to 10%.
Then at this same outlet, once i ordered 1 plate of nachos.in the bill they considered 2plates but served only 1. also,...

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Address: Bangalore, Karnataka

Dear sir,
This is to inform you regarding my experience at the ccd located at richmond road near baldwin women's college on 29 th june at around 2 pm. I was served a cupcake which had "Insects" along with an ice cream stick! how disgusting is dat!. I asked for a replacement or refund of rupees 52 and to which they denied at the beginning and the two lady staff members kept telling that v have already eaten half the cupcake when I...

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Address: Surat, Gujarat, 395006

I am customer of ccd regularly at sahara daravaja, surat. Your serviceman of ccd is not talking with me and my frds without any proper answer last two times so do solve my problem. This is very serious problem many times. Your service provider man is not talk with me and my frd properly.

My name is raiyani sameer as continuous bachelor of engineering....

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Address: New Delhi, Delhi, 110019

Website: www.consumercomplaints.in

This cafe is located in nehru place at the electronic market just near the metro station. Well it was exactly 8 30 pm while we entered the cafe, we had hot beverage and burgers after that we again ordered for coffee and tea but they said they are going to close it, so i told them to wai for 30 more minutes cus it was only 9 pm and we havent finishwith our meals. Then the salesman what he did was, he made the tea by himself and added sugar...

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Address: 500062

I had visited the ccd outlet located on the 4th floor of ea mall, chennai. I had ordered a choco cookie sunday. I was given the item in a platic mug and a very small plastic spoon.Inspite of insisting for a normal spoon because it was difficult to eat with a small spoon, they didn't provide me wth d same. Is ccd so poor that they can't affort to haf normal steel spoon and a ceramic/glass cups?...

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Address: 122002

Website: www.caffecofeeday.com

I had devil zone cold cofe with ice cream from ccd ambience mall gurgaon.
They gave me old unfresh ice cream. The coffe stinks very badly. When i went to the counter the staff over there were mannerless. They refused to even have a look and check that. The girl and a boy was there they dint know how to talk to their customers. I dint want them to gave me new cofee i just wanted them to realise their mistake but they dint even wanted...

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Cafe Coffee Day Complaints & Reviews

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The services offered in infosys pune phase 1 ccd is very poor.

This is complaint regarding services at alaknanda, new delhi outlet

No provision of bill at ccd

Gratuity amount not received

Not get refund from last 8 months

Vat charge

Raising a bill without even the machine being used

Disappointed too much!!

Misbehaving staff

I am complaining about the service in balmatta mangalore coffee day

Pathetic preparation of cappuccino coffee

Fraud

Regarding cafe coffee day outlet payment issue

Non issue of Replacement Coffeeday card

CCD is the biggest cheater of all

Regarding the poor quality of cupcake and inefficient staff members

Not satisfaction about order

Salesman

Food being delivered in plastic plates and cups.

Smelly coffee

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Cafe Coffee Day Complaints & Reviews

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