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Cafe Coffee Day Complaints & Reviews

www.cafecoffeeday.com
3.7
Updated: Oct 3, 2024
Complaints 738
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538
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C
cakes nd bakes
from Kota, Rajasthan
Dec 17, 2015
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Irresponsible behaviour, non delivery of machine

Address: Panchkula, Haryana, 134107
Website: www.cafecoffeeday.com

We had ordered a coffee vending machine on 20 oct, 15 from ccd office chandigarh on behalf of cakes n bakes, chandimandir cantt. We are really sorry to convey our displeasure that we still have not received the said machine as on date. At the time of signing the contract we were promised the max delivery time of 30 days as per which we planned the opening of our store. We are facing huge monetary losses everyday and drop in the reputation...
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Manishjain0487
from Jaipur, Rajasthan
Dec 14, 2015
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Non acceptance of cards for payments

Address: Jaipur, Rajasthan, 302001
Website: Www.cafecoffeeday.com

I'm referring to the CCD outlet located on Hawa Sadak, Jaipur. Since last few months, they are not accepting payments through credit/debit cards. They are always declining cards saying that the card machine is not working. I mean such a big company and can't get the payment device fixed....
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Gourav Pandya
from Dehra Dun, Uttarakhand
Dec 13, 2015
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Pos amount deducted twice

Sir i had paid rs 306 by my debit card at cafe coffee day ahmedabad, himalayan mall outlet on 05/12/2015. My first transaction is failed so i swaped it again. In my mini statement amount is deducted twice. I contacted that cafe branch and they said they have received money only once. Kindly resolve this issue ASAP. Name: Gourav Pandya Mob no. : [protected]...
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Praful Poddar
from Delhi, Delhi
Dec 13, 2015
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Poor behaviour

Address: New Delhi, Delhi, 110054

Your coffee service is as bad as the sham feedback number you have given.. no manners on how to talk.. full marks for a sucky job.. sitting in your rohini cafe and tried to give feedback which was even worse that the service here...
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D
dholritesh
from Mumbai, Maharashtra
Dec 3, 2015
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Food quality

Address: Pune, Maharashtra, 411021

Bill no 66828 dated 3/12/2015. food item - TA CRUNCHY FRAPPE While receiving drink it seem low on quality & not as per required quality, while complaining the same no response from staff. they even dont care or offering improvement the quality or replace the same, so sad...
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R
rajendrakumar77
from Mumbai, Maharashtra
Dec 3, 2015
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Unethical behaviour

Address: 500016

Dear Sir/Madam, I am A.V.Rajendra Kumar. I am regular customer of the cafe coffee day in S.R.Nagar, Hyderabad. I like the Irish Cappaccino at your outlet. I just ordered for the same Irish Cappaccino and I got a very very bad response from your person(Bhargavi) at the outlet saying that she doesnt know how to make the Irish or any other hot coffees. I asked her what should I do.Her answer is same I don't know. Now at...
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Ketan Jhari
from Delhi, Delhi
Nov 30, 2015
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Bill was not generated despite asking for it

Address: 122011

I am a student of Ansal University Gurgaon, we have a CCD in our campus. it is mentioned there that if bill is not given then treat is on us. i asked the salesman to give a bill, despite of that, he did not give a bill and told me that there is some issue with the machine, I ordered a truffle cake, a texmex veg sandwich and a veg sandwich. without the bill how can tally how about the taxes and who will take into account about the money...
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P
Pulkitoo7
Nov 29, 2015
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Bad response

Address: Agra, Uttar Pradesh, 282001
Website: www.cafecoffeeday.com

I pulkit with my 8 friends went to ccd nearby east tajmahal gate fatehabad road agra at 29th Novemberl, where we ordered 8 coffees via ccd coupons . But they denied the order & gave bad excuses like we don't have milk stuff blah . Such bad response made a negative image towards us. we think about the ccd is big brand but such things made us unhappy about the service offered by ccd....
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T
tinku chaudhary
from Noida, Uttar Pradesh
Nov 23, 2015
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Regard bill

Address: Ghaziabad, Uttar Pradesh, 201012
Website: www.cafecoffeeday.com

Dear Sir, i visited in ur ccd branch shipra mall, indirapuram, ghaziabad, ( UP 201014). on 31st oct, 2015. I ordered 2 Devls -wons and 1 cappicino. he charged Rs. 900 and then i asked for the bill to the cafe manager, He said that sir i ll give you the bill after serve. At the time i was leaving the cafe, i asked for the bill again to cafe manager. He start making excuses and finally he didnt give my bill. Please Imidetly Take the...
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tinku chaudhary
from Noida, Uttar Pradesh
Nov 23, 2015
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Regarding pf

Address: Ghaziabad, Uttar Pradesh, 201012
Website: www.cafecoffeeday.com

Dear sir /mam i would like to inform you that i submit my pf form in 15/5/2015 but till now i did not get my pf so plz look at this mettr as soon as possibal pf no -kn/bn/25459/45624 name -kanwar lal e code -a70660 cont- [protected] best regard kanwar lal (reminder-3)...
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D
dhaneshkohli
Nov 14, 2015
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Full and Final Amount not yet given

Address: Thane, Maharashtra, 401105
Website: www.cafecoffeeday.com

With due respect, I would like to request relevant Café Coffee Day authorities to kindly clear my F&F due amount. I had given up my distributorship two years back and till today i.e. 14th Nov 2015 I had not received the F&F Amount of approx. 3.75 Lacs. I had sent several mails and spoken with Authorities CCD at 24x7, Vikroli, Ghatkoper branch but I am getting date after date... with no proper resolution. I want my money back ASAP. M/s...
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Vinay naryal
from Mathura, Uttar Pradesh
Oct 13, 2015
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Sewage blockages

Address: New Delhi, Delhi, 110025
Website: Delhi jal board

Hi I'm the manager in Ccd 14 community centre outlet, we are facing huge problem of sewage blockage in whole market as we are not able to walk through the way. Every time we were getting it clean but due to blockages water is not passing through the pipes. Kindly look forward and get it clean as soon possible as it is a MCD market....
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R
ramyesh
from Hyderabad, Telangana
Oct 9, 2015
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Dissatisfaction and complaint - Regarding

Address: Krishna, Andhra Pradesh, 520010
Website: www.cafecoffeeday.com

I am Ramesh babu, on 15th Sep 2015 I visited your cafe coffeeday branch located at PVP mall. On that visit I ate a Hazelnut karat celebration cake piece, then followed by next day morning I fell Ill with severe stomach pain and vomiting's. I visited doctor and he mentioned that its due to food poisoning. Hereby I would like to complaint to you on this issue and demand a compensation for my hospital charges. I am attaching my hospital paid...
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V
vigishtony
Sep 27, 2015
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In appropriate service

Address: Chennai, Tamil Nadu

I went to coffee day @ omr, Chennai and ordered smoked chicken and tandoori chicken sandwich. I had to wait 45 mints and waietr came and told no smoked chicken sandwich. Do you need 45 mints to tell that I don't have smoked chicken sandwich? Then finally my order came to table after anhr. I was about to taste the food and im mediately waitercame and told it's not for you. What rediculous situation ? Am totally disappointed with your service...
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GargiD
Sep 26, 2015
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Misuse of cafe moments card

Address: Kolkata, West Bengal
Website: Www.cafecoffeeday.com

Last week I had handed over my cafemoments card [protected] at the CCD on Ramani Chatterjee street for purchasing a coffee. The modem as usual wasn't working and I paid by cash finally. I think I forgot to ask back for my card and didn't notice it gone. Yesterday I got a message saying Rs 150 has been used on my card. Since I left my card with your employee, this is highly unethical. I expect an immediate call back from you, a refund...
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Y
yogesh gupta 1
from Kanpur, Uttar Pradesh
Sep 25, 2015
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Free coupons for coffee are not working

Address: Kanpur, Uttar Pradesh
Website: www.cafecoffeeday.com

I have two coupons which are worth of 180/- but the vendor at that time has refused to take those coupons. This was happened at RAVE MOTI MALL, KANPUR. vendor says that he has no information about this free coupons and his system was also not giving any information about coupons. I request to the company's authority if you are not giving any offer to customer then don't advertise it. I'm giving the details of coffee codes- 1) [protected] 2)...
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Shabdita
from Jabalpur, Madhya Pradesh
Sep 21, 2015
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Poor Food/Poor experience

Address: Nagpur, Maharashtra
Website: www.cafecoffeeday.com/

We stopped at the CCD counter inside Pantaloons, Gupta Towers Nagpur to relax, have some coffee. My mother and I ordered two cappuccinos and one spinach corn cheese sandwich. Our experience was extremely bad and wasn't expected of a brand like Cafe Coffee Day. Our food was stale, at least a minimum of two, three days old. Our coffee was watery and not at all what a cappuccino should be. There was no foam to be seen, i don't think even real...
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Mayank1981
from Mumbai, Maharashtra
Sep 14, 2015
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Over billing& wrong billing

Address: New Delhi, Delhi

Hi iam stayin at apollo hospitals new delhi mathura road, u have a branch here, from last twenty days ur cashier has billed me over amount, charged me on wrong item which is also over priced, sometimes double charged when order is big, overall here all staff is one in all and litearlly fooling people around by charging over specially the guy name sooraj Please look into matter Thanks...
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vasudev007
from Mumbai, Maharashtra
Sep 5, 2015
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Skulduggery & Cheating

Address: Mumbai City, Maharashtra

Me and my friend visited one of your outlet near ISKON temple in Mumbai on 5 sept, 2015 at 10-10:30pm . The guy serving at the counter didn't give the invoice and also overpriced the order . we repeatedly asked for Invoice but he denied & sidelined the conversion. He tried to deceive. Finally, he gave us a chit on which items ordered were mentioned with a seal of CCD on it. As far as my knowledge, he didnt even bill the order...
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Hamant
from Mumbai, Maharashtra
Sep 5, 2015
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Didn't Received actual Bill

Address: Mumbai City, Maharashtra

I went to Cafe Coffee Day's Inside Mihir Apartments, S Dnyaneshwar Marg, Mumbai, Maharashtra Store on 5th September 2015 around 10 PM, We Ordered 2 cafe Frappe one with vanilla, guy at the counter ask us to pay Rs 446 for it.We asked him for bill he said "wait have your order i wil give it. At the when we again ask him for bill he told us there is some machine problem and he gave us a hand made bill with a CCD stamp on it and written choco...
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