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Cafe Coffee Day Complaints & Reviews

3.7
Updated: Oct 3, 2024
Complaints 738
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538
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Cafe Coffee Day reviews & complaints page 27

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Address: Bharuch, Gujarat, 392001
Website: www.consumercomplaints.in

I have a cafe moments card and I have 1136.00 Rs bal. is available in it. when I send the details for the card and remaining bal. the company executive which name Aditi says your card has been expired and the balance will not be refund. I dont know how they can do that when I purchased the card they didnt say me the validity of card is lifetime. i have call on tall free numbers but that are not available. My another friends say me that they...
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Bhaskar Dangat
from Gurgaon, Haryana
Mar 27, 2016
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Orion wakecup coffee machine faulty

Address: Pune, Maharashtra, 412101
Website: www.cafecoffeeday.com

There is no easy way to get my issue fixed, called CCD support, sent a tweet out, sent a Twitter message, but no body is bothers l, here is the story

I had purchased a wake up Orion machine on friendship day I guess it was
August 2 2015
DY Patil CCD, Akurdi,
Pune
Maharastra
And 10 robusta packs of capsules
The machine worked for few months and then it started blinking red light as...
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Niharika Rawat Tambi
from New Delhi, Delhi
Mar 25, 2016
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Regarding footage

Address: Jaipur, Rajasthan, 302018
Website: Consumer complaints

Respect sir / mam,

I visited ccd karol bagh metro station store on The 13 th of march 2016 at around between 3 30 - 4 30.
I had by mistake left my wallet at the store which i realised a day later. I am from jaipur.
I immidiately called up there. But nobody helped me that day. I kept calling one person to another.
Then i had a word with the manager there whose name is Sumit. I had a word with two of...
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Jatin Bhatt
from Chennai, Tamil Nadu
Mar 20, 2016
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Vile parle west mumbai outlet

Address: Mumbai City, Maharashtra, 400058

Yesterday 19 March I visited early around 10.45 am - vileparle west next to railway station - close to McDonalds.

the outlet was fully empty - I was only person who entered.
the outlet was fully smelling of keroene which was spilled in a food n beverage - kitchen area - that itself was a grave danger

staff kept fighting with each other loudly - and live RAT was roaming around - she says it usually many...
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Patiabhi
from Kolkata, West Bengal
Mar 16, 2016
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Denied serving coffee and sizzling brownie at 9 .10pm

Address: Khordha, Odisha, 751019

Yesterday i visited ccd baramunda, Bhubaneswar, for 2 cofees and sizzling brownie, at around 9:10 pm. The person over the counter said that it will take a lot of time to drink the cofee and sizzling brownie as the ccd will close by 9:30 pm and told us we wont be able to finish in time...we returned without having anything...
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N rathi
from Mumbai, Maharashtra
Feb 26, 2016
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Arrogant service

Address: 700054

I am in que to order via coupon code service provider are too worst they are not taking the order and throwing the bill like they are throwing the bill on desk like they are king worst service ever had i am at ccd kakurkachi kolkata...
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Mandu786
from Pune, Maharashtra
Feb 22, 2016
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Cockroach in ice tea

Address: Thane, Maharashtra, 500604
Website: www.consumercomplaints.in

Hello, My self Mandar Patil, I visited CCD at the Kohram Mall Thane on the 2nd floor on 20th Feb'16 at around 7:30 PM with one of my friend. We ordered two drinks, 1. Masala Chai for the lady & 2. Iced Tea for myself. I paid INR 232.00 for the drinks. After drinking my Ice Tea about half, I noticed something fishy in it. I took it out with my straw and found a small dead cockroach, which was quite surprising. I made a complaint over the counter,...
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Vishras
from Mumbai, Maharashtra
Feb 19, 2016
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Garlic bread

Address: Mumbai City, Maharashtra, 400074

Hi today I visitem again ccd of R CITY .
I am a regular visited of ccd but the garlic bread which I got today is pathetic .
It is so bad cut into 20 pcs every bread
Not cooked properly .

The best part is when I complaint ... simple answer yeh aisa Hi hota hai .

I know now I have to just stop coming here...
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a06vaibhav
Feb 17, 2016
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Pathetic behaviour. Improper bill. (2)

Address: Jodhpur, Rajasthan, 342003
Website: www.cafecoffeeday.com

Never thought would have such issue at CCD.

@ CCD C Road, Jodhpur, Rajasthan. Time - 2 pm. 17 Feb, 2016.

I had experienced it before too at same place but today I just could not tolerate.
CCD is a place u come to hang out, to sit and have a chat. U order a coffee, some snacks may be n sit comfortably for an hour or two.

i understand that people order a coffee may be and sit for hours shamelessly...
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Nikita_rchand
from Bengaluru, Karnataka
Feb 13, 2016
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Stolen wallet

Address: 560093

I forgot my wallet at the CCD outlet in Bangalore (Kaggadasapura Branch). Unfortunately before I went back to get the wallet it was picked up. And since there was no one present in the shop but the CCD Staff- I am forced to believe that this has been an sorrowful act by one of the staff working at CCD. The irresponsible and inhumane behaviour is appalling. Also there are no CCTVs present to have tracked the act that would have helped us catch...
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Avinash Abhi
Feb 13, 2016
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Manager

Address: Kolkata, West Bengal
Website: www.ccd.coma

Manager hving rufesl n non senses service #address c.r avenue. manger name dhanaja kumar jha,
company shuld take a.proper service of custmer care n service !!...
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Monika Prasad
from Mettur, Tamil Nadu
Feb 12, 2016
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Not returning the money!!

Address: 603103

On 3rd feb, 2015 04.52PM I swiped my ICICI card in Café Coffee Day at Academy Block. By evening when I checked my account balance to my surprise it displayed Rs.1, 05, 001.61 was deducted from my account by café coffee day. The bill amount was supposed to be Rs.90(approx.)

I reported the issue to cognizant admin, they informed that the amount would be reverted by EOD. But it’s been 7 days still my amount was not added...
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Ruchika Dalvi
from Anta, Rajasthan
Feb 10, 2016
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I am complaining about service and quality in ccd palolem.

Address: 403702

I had visited CCD in palolem and i found that the boys working there are new and do not know the procedure of preparing the items and therefore lot of customers complaint about quality and items. Please take a note of it....
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Sagar Mirajkar
from Kolkata, West Bengal
Feb 2, 2016
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Full and final settlement not received

Address: Thane, Maharashtra, 400604
Website: www.cafecoffeeday.com

Hello everyone...this is Sagar Mirajkar...I joined cafe coffee day on 15th of April 2015 and resigned from work on 15th of October (6 Months).i have completed all the formalities of the company like serving notice period, submiting my employee i.d, paperwork e.t.c.
according to the company policy f.n.f(full and final settlement) was supposed to be credited in the salary account latest by 2 months...today it is 2nd feb 2016 more than...
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Saran.Ak
from Ernakulam, Kerala
Jan 19, 2016
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Cold coffee

Address: 600101

I'm from chennai, annanagar, I visit ccd atleast thrice a week and happend to drop in a new place in Annanagar, an old store but new to me, was out with my friend and ordered 2 cold coffee, and these people never produce a bill and charged me 660 for 2 drinks where no ccd has charged so ever, mango shots is 110rs, what the hell is this, I need immediate response !! I'm a working Doctor ! It's not the money, how can they charge like crazy...
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Amodagrawal
from Mumbai, Maharashtra
Jan 17, 2016
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Not allow to use toilet

Address: 400025
Website: www.consumercomplaints.in

I have visited your new Delhi Nehru place and eat value of abt 1000 Rs and when I wanted to use toilet then they said it is not allowed. Same thing happen in BKC Mumbai branch. Incase you do not allow to use toilet then should indicate in big letter outside about it so person will enter after reading it only. Frankly as you are offering a lot of liquid drinkable things and also allow to sit inside for long time so it is must that you should...
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shivi@123
Jan 12, 2016
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Coffee day natural mineral water bottle issues

Address: Gurgaon, Haryana

Hi, I just purchased a Coffee Day Natural Mineral Water Bottle from CCD located at phase-3 metro station, Gurgaon Cyber city. But I am very disappointed with its taste. It tastes like tap water and very awful. When I went back to ask for the same, the guy at the counter told me it is ISO certified and all stuff. It is very disappointing. Take corrective action please. It might be harmful for health as well....
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SandraS
from Mumbai, Maharashtra
Jan 10, 2016
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Payment not received

Address: Mumbai City, Maharashtra, 400058

Tried calling your [protected] no but not able to get across. Had a CCD machine at my bakery which I returned in June 2015, till date I have not received my deposit cheque. Have called, SMS, emailed multiple times to your manager Karuna but she just gives me empty promises. Very unprofessional and cheating on your part. Be sure I'm going to resort to legal action. You will not get away with this......
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Aditi Chikhale
from Mumbai, Maharashtra
Jan 6, 2016
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Washroom

Address: Pune, Maharashtra, 411004

The washroom here is not functioning neither are the wash basins. There are the basic things in a restaurant. It has caused great inconvenience to the customers....
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nish2015
from Mumbai, Maharashtra
Dec 27, 2015
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Fly in coffee

Address: Lucknow, Uttar Pradesh, 226006

Hi I m a frequent visitor of CCD in Fun mall, Lucknow. I recently visited their on Sunday, 27th Dec. The coffee which I ordered had a fly in it. Its really bad nd not expecte of such a brand....
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