Claimed

Cafe Coffee Day Complaints & Reviews

www.cafecoffeeday.com

3.7

Updated: Oct 3, 2024

Complaints 738

Resolved

538

Unresolved

200

Amazing! 🤩 It’s great to see how Cafe Coffee Day is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. Cafe Coffee Day’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.

Complaints

Contacts

File a complaint to Cafe Coffee Day

Having problems with Cafe Coffee Day?

File a complaint and get it resolved by Cafe Coffee Day customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Cafe Coffee Day

Recently resolved complaints

View all complaints

FRAUD COMPANY, Doesn't refund my Rs 25,000 since 06/04/2022

Iced Mocha- Poor Quality

i'm not getting my pf (uan no) number.

Most useful reviews

Regarding experience certificate

Franchising of Coffee Day Xpress Stores

Featured stories

Expired food item delivered

Cafe Coffee Day reviews & complaints page 27

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Bharuch, Gujarat, 392001

Website: www.consumercomplaints.in

I have a cafe moments card and I have 1136.00 Rs bal. is available in it. when I send the details for the card and remaining bal. the company executive which name Aditi says your card has been expired and the balance will not be refund. I dont know how they can do that when I purchased the card they didnt say me the validity of card is lifetime. i have call on tall free numbers but that are not available. My another friends say me that they...

Helpful

Found this helpful?

Address: Pune, Maharashtra, 412101

Website: www.cafecoffeeday.com

There is no easy way to get my issue fixed, called CCD support, sent a tweet out, sent a Twitter message, but no body is bothers l, here is the story

I had purchased a wake up Orion machine on friendship day I guess it was
August 2 2015
DY Patil CCD, Akurdi,
Pune
Maharastra
And 10 robusta packs of capsules
The machine worked for few months and then it started blinking red light as...

Helpful

3 other people found this review helpful

3 found this helpful

Address: Jaipur, Rajasthan, 302018

Website: Consumer complaints

Respect sir / mam,

I visited ccd karol bagh metro station store on The 13 th of march 2016 at around between 3 30 - 4 30.
I had by mistake left my wallet at the store which i realised a day later. I am from jaipur.
I immidiately called up there. But nobody helped me that day. I kept calling one person to another.
Then i had a word with the manager there whose name is Sumit. I had a word with two of...

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra, 400058

Yesterday 19 March I visited early around 10.45 am - vileparle west next to railway station - close to McDonalds.

the outlet was fully empty - I was only person who entered.
the outlet was fully smelling of keroene which was spilled in a food n beverage - kitchen area - that itself was a grave danger

staff kept fighting with each other loudly - and live RAT was roaming around - she says it usually many...

Helpful

Found this helpful?

Write a comment

Address: Khordha, Odisha, 751019

Yesterday i visited ccd baramunda, Bhubaneswar, for 2 cofees and sizzling brownie, at around 9:10 pm. The person over the counter said that it will take a lot of time to drink the cofee and sizzling brownie as the ccd will close by 9:30 pm and told us we wont be able to finish in time...we returned without having anything...

Helpful

Found this helpful?

Write a comment

Address: 700054

I am in que to order via coupon code service provider are too worst they are not taking the order and throwing the bill like they are throwing the bill on desk like they are king worst service ever had i am at ccd kakurkachi kolkata...

Helpful

Found this helpful?

Write a comment

Address: Thane, Maharashtra, 500604

Website: www.consumercomplaints.in

Hello, My self Mandar Patil, I visited CCD at the Kohram Mall Thane on the 2nd floor on 20th Feb'16 at around 7:30 PM with one of my friend. We ordered two drinks, 1. Masala Chai for the lady & 2. Iced Tea for myself. I paid INR 232.00 for the drinks. After drinking my Ice Tea about half, I noticed something fishy in it. I took it out with my straw and found a small dead cockroach, which was quite surprising. I made a complaint over the counter,...

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra, 400074

Hi today I visitem again ccd of R CITY .
I am a regular visited of ccd but the garlic bread which I got today is pathetic .
It is so bad cut into 20 pcs every bread
Not cooked properly .

The best part is when I complaint ... simple answer yeh aisa Hi hota hai .

I know now I have to just stop coming here...

Helpful

Found this helpful?

Write a comment

Address: Jodhpur, Rajasthan, 342003

Website: www.cafecoffeeday.com

Never thought would have such issue at CCD.

@ CCD C Road, Jodhpur, Rajasthan. Time - 2 pm. 17 Feb, 2016.

I had experienced it before too at same place but today I just could not tolerate.
CCD is a place u come to hang out, to sit and have a chat. U order a coffee, some snacks may be n sit comfortably for an hour or two.

i understand that people order a coffee may be and sit for hours shamelessly...

Helpful

Found this helpful?

Address: 560093

I forgot my wallet at the CCD outlet in Bangalore (Kaggadasapura Branch). Unfortunately before I went back to get the wallet it was picked up. And since there was no one present in the shop but the CCD Staff- I am forced to believe that this has been an sorrowful act by one of the staff working at CCD. The irresponsible and inhumane behaviour is appalling. Also there are no CCTVs present to have tracked the act that would have helped us catch...

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal

Website: www.ccd.coma

Manager hving rufesl n non senses service #address c.r avenue. manger name dhanaja kumar jha,
company shuld take a.proper service of custmer care n service !!...

Helpful

Found this helpful?

Write a comment

Address: 603103

On 3rd feb, 2015 04.52PM I swiped my ICICI card in Café Coffee Day at Academy Block. By evening when I checked my account balance to my surprise it displayed Rs.1, 05, 001.61 was deducted from my account by café coffee day. The bill amount was supposed to be Rs.90(approx.)

I reported the issue to cognizant admin, they informed that the amount would be reverted by EOD. But it’s been 7 days still my amount was not added...

Helpful

Found this helpful?

Write a comment

Address: 403702

I had visited CCD in palolem and i found that the boys working there are new and do not know the procedure of preparing the items and therefore lot of customers complaint about quality and items. Please take a note of it....

Helpful

Found this helpful?

Write a comment

Address: Thane, Maharashtra, 400604

Website: www.cafecoffeeday.com

Hello everyone...this is Sagar Mirajkar...I joined cafe coffee day on 15th of April 2015 and resigned from work on 15th of October (6 Months).i have completed all the formalities of the company like serving notice period, submiting my employee i.d, paperwork e.t.c.
according to the company policy f.n.f(full and final settlement) was supposed to be credited in the salary account latest by 2 months...today it is 2nd feb 2016 more than...

Helpful

Found this helpful?

Write a comment

Address: 600101

I'm from chennai, annanagar, I visit ccd atleast thrice a week and happend to drop in a new place in Annanagar, an old store but new to me, was out with my friend and ordered 2 cold coffee, and these people never produce a bill and charged me 660 for 2 drinks where no ccd has charged so ever, mango shots is 110rs, what the hell is this, I need immediate response !! I'm a working Doctor ! It's not the money, how can they charge like crazy...

Helpful

Found this helpful?

Address: 400025

Website: www.consumercomplaints.in

I have visited your new Delhi Nehru place and eat value of abt 1000 Rs and when I wanted to use toilet then they said it is not allowed. Same thing happen in BKC Mumbai branch. Incase you do not allow to use toilet then should indicate in big letter outside about it so person will enter after reading it only. Frankly as you are offering a lot of liquid drinkable things and also allow to sit inside for long time so it is must that you should...

Helpful

Found this helpful?

Write a comment

Address: Gurgaon, Haryana

Hi, I just purchased a Coffee Day Natural Mineral Water Bottle from CCD located at phase-3 metro station, Gurgaon Cyber city. But I am very disappointed with its taste. It tastes like tap water and very awful. When I went back to ask for the same, the guy at the counter told me it is ISO certified and all stuff. It is very disappointing. Take corrective action please. It might be harmful for health as well....

Helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra, 400058

Tried calling your [protected] no but not able to get across. Had a CCD machine at my bakery which I returned in June 2015, till date I have not received my deposit cheque. Have called, SMS, emailed multiple times to your manager Karuna but she just gives me empty promises. Very unprofessional and cheating on your part. Be sure I'm going to resort to legal action. You will not get away with this......

Helpful

Found this helpful?

Write a comment

Address: Pune, Maharashtra, 411004

The washroom here is not functioning neither are the wash basins. There are the basic things in a restaurant. It has caused great inconvenience to the customers....

Helpful

Found this helpful?

Address: Lucknow, Uttar Pradesh, 226006

Hi I m a frequent visitor of CCD in Fun mall, Lucknow. I recently visited their on Sunday, 27th Dec. The coffee which I ordered had a fly in it. Its really bad nd not expecte of such a brand....

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR