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Cafe Coffee Day Complaints & Reviews

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Updated: Oct 3, 2024
Complaints 737
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538
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Cafe Coffee Day reviews & complaints page 33

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S
sm2014
from Mumbai, Maharashtra
Aug 8, 2014
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Public Abuse and Humiliation by CCD employee mr. Sunil of CCD block L, connaught place.

Address: New Delhi, Delhi

I HAVE HAD THE MOST HORRID EXPERIENCE AT CCD, BLOCK M, CANNAUGHT PLACE, DELHI. i was visiting CCD outlet number [protected] today with four friends. This included two women, an assistant commandant in the CRPF and an officer in the Indian Revenue Services. In the time that we were there we ran up a bill of 1500 rs. The cafe manager mr. sunil on being asked for water asked us to purchase a bottle. We agreed to it but at the same time pointed...
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premji.mohandas
from Bengaluru, Karnataka
Aug 4, 2014
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bad way of behaving

Address: Bangalore, Karnataka

My Name is Prem and am a regular visitor of CCD in Kasturi nagar. And other places in bangalore and almost i spend my weekend in ccd. On 3rd august i Have order a cold cofee from ur metro station ccd. M g road. 4 people o[censored]r CCD staff. Named mr. Mani. And other 2 i dont remember. Alvin and one more. These people have come and insulted me in such a way that i was disturbing ur girl staff. I feel very bad infront of others. Its very bad way...
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nikhil .
from Kanpur, Uttar Pradesh
Jul 21, 2014
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Avoid this place at all costs

Address: Kanpur, Uttar Pradesh

I visited CCD @ IITK Kanpur.
I ordered Devil's Owl and Paneer Tikka Sandwitch at 1217 hours 21/07/14.
I waited there till 1235 hours even though there was no rush but nobody served my order.
During this period I asked for drinking water from 4 different representarives of ccd but there was nobody to listen.
Finally I asked for refund then they refused.Seing no option left I simply decided to quit ....
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pankajrao chandanshive
from Phalodi, Rajasthan
Jul 17, 2014
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cafe coffee day cheated all customers who purchase chicken65 sandwich in his cafes.

Address: Mumbai City, Maharashtra

Hi iam pankaj chandanshive, I am regular customer for almost all mulund area ccd and cafe moment card holder as well, today in ccd besides mulund station I found pieces of soyabean in chicken65 sandwich, in which theres not a single piece of chicken is available inside the sandwich bill no.4140 code [protected]. Is that kind of chicken sandwich what the customers paying for.This absolutely a cheating with the customers. Request you priorly...
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cute little
from Hyderabad, Telangana
Jul 15, 2014
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Area manager ..chain smoker in public

Address: Hyderabad, Andhra Pradesh

Hi CCD, I wish like to inform you that Mr.Pradeep (Area Manager) use to always smoke in front of CCD Himayatnagar branch whenever he visit this branch, after every smoke he walks in it smell very bad .. Kindly stop him its emberassing..please...
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Rohit Kumar Purohit
from Hyderabad, Telangana
Jul 13, 2014
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Rude behaviour by managers

Address: Hyderabad, Andhra Pradesh

Hi CCD...Iam a regular visitor of CCD Himayatnagar Branch and almost i visit there almost 25days a month and expend around 12, 000 to 15, 000 there every month, but on this Saturday i.e[protected] i visited Himayatnagar, Hyderabad branch, your two area managers (Pradeep & Vishnu along with city manager Mr.Navajoti Boru) along with two staff forced me to place some order, i refused and told am a daily visitor here and told that will order...
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yogs7
from Mustafabad, Haryana
Jul 11, 2014
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Billing Issue

Address: New Delhi, Delhi

Dear Sir i visited your one of the store at Moolchand Metro Station New Delhi dated 11 July'14. at the time of billing i offered a credit card but the swap machine was not working, it was really like a disappointing that a world class coffee chain dont have alternate machine or good one....
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Swati Goenka
from Mumbai, Maharashtra
Jul 6, 2014
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Pathetic service and poor team

Address: Kolkata, West Bengal

I went to Cafe coffee day - Camac Street Kolkata on 6th July around 4PM. There were two ants in my apple drink with Mint. Mr. Haider told us that ant was not there in drink it must have come from the Mint. Later when we asked him to replace the drink instead of being sorry, he only gave excuses but later gave new apple drink. When we asked from mint, they refused to change and started arguing. Mr. Shubam who old that he was store incharge,...
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oshylu
from Chennai, Tamil Nadu
Jul 6, 2014
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offers not given as stated

Address: Chennai, Tamil Nadu

on 5/7/14 i went your shop on the way to mamallapuram from mayajall i have consumed products for 353+ but the offer stated in your shop was not given to me that is purchase for 150 will get one cold beverage free for 300 two cold beverage free. they given manual bill no 42652 employee code A 97208. the reason for refusal is unjust ice and illegal. name and fame of coffee day would get into trouble. action will save your credit...
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tanzeel naqvi
from Gurgaon, Haryana
Jun 17, 2014
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Employee pf not provided

Address: Jaipur, Rajasthan

dear sir
i am inform that ccd are not provided employee personal fund so please provided my employee personal fund
details name - sayyed tanzeel naqvi
emp. code - a72127
destination - BML- 1
please kindly provided employee personal fund
thanks
regard...
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akash2709
from Chennai, Tamil Nadu
Jun 5, 2014
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Rude behaviour and Wrong order

Address: Mumbai City, Maharashtra

Hi this is Akash from Mumbai. I visited Matunga East Ccd. I had ordered a Chocolate dark fantasy pastry. But I got the order with chocolate ice cream. I told the staff there.but they refused to change the order and they wer very rude too..so then I dint had the pastry. I had to throw that.the staff there saw that I m not eating. But they dint evn ask anything. So my 147 rs are wasted. And the service of Matunga East CCD is worst. Akash_[protected]...
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shikhamittal03
from Delhi, Delhi
Jun 3, 2014
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cash coupon of CCD from Milifestyle company

Address: Chandigarh, Punjab

Dear Sir /madam, My self shikha i belongs to ambala . i have CCD cash coupon of 1500 /-, issued by from Mi lifestyle company .Due to some unfavourable condition from long time i was not able to consume that and now that has been expired, can you please help me out for redeeming that. Please help me . regard shikha [protected]...
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NRupa
from Delhi, Delhi
May 29, 2014
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Rude Behaviour of Cafe Coffee Day staff

Address: New Delhi, Delhi

I was at B Block, Inner Circle, Cafe coffee day. It was a meet with my friends after more than an year and I really wanted to spend a good time. So we tried to order some drinks and found a busy cash counter where no queue was being maintained by the cashier, Jo pehle note dega won order paayega. when our turn we came to know that one of their machines is not working, Good bye tropical iceberg, so we did not get what we want and instead had...
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amanupes
from Mumbai, Maharashtra
May 28, 2014
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Just Making Fool of Indian People

Address: New Delhi, Delhi

CCD should only serve coffee and they have to left serving food items. Foods they are serving are tasteless and unhealthy. Even fools are sitting inside the Karolbagh CCD. They don't know the difference between veg and non-veg and don't know how to cook....
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nanklesaria
from Mumbai, Maharashtra
May 26, 2014
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False Advertising and Ignorant Staff

Address: Mumbai City, Maharashtra

On Saturday 24th May, 2014 Cafe Coffee Day had advertised in the Bombay Times about a buy one get one free offer for their "Chillers" drinks. The ad did not state that it was a coupon or that the paper was to be presented on redeeming the offer. 1. When I visited your Shoppers Stop Bandra branch they refused to serve me if I did not show them the coupon. 2. At your Linking Road branch (opposite National College) they said that there...
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Akshay Bm
from Bengaluru, Karnataka
May 23, 2014
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billed a wrong item

Address: Bangalore, Karnataka

i visited cafe coffee day sahakarnagar bangalore on 19th may 2014 i ordered for a cappucino mrp was 75 and when i asked how much to pay the person told 118 i was pretty shocked and later i was like ok and pay ed 118, then i asked for a bill the person who was in the counter gave me a bill for something else ( bill of combo 99) so i told u have given me the wrong bill and when i asked the bill for cappucino they hesitated to given and when...
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Manisha Bhatnagar
from Delhi, Delhi
May 22, 2014
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Staff Misbehaviour and offer denial

Address: Gurgaon, Haryana

Yesterday i visited one of the CCD outlet at 'Shanti Niketan, Shop no -1, DDA Market, Road Number 4, New Delhi, DL 110021' It was Wednesday and there is an Buy one get one offer on 'Brainfreeze' beverage at all the outlets on this day. I have had already bought this a few times on Wednesday from the same outlet before. But yesterday, one of the staff named "RANJIT" started misbehaving and denied the free beverage to me after the payment. It...
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prabhatsarraf
from Mumbai, Maharashtra
May 20, 2014
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unavailability of rs 49 plan

Address: Mumbai City, Maharashtra

WE HAVE A SHOP IN INFINITI MALAD MUMBAI I DAILY CONSUME COFFE AND SOME BRUNCH BUT ALWAYS THE CCD IS ALWAYS DENIES THE PLAN RS49 WHICH INCLUDES ONE COFFE AND SAMOSA FOR WHICH HE EXCUSES FOR UNAVALIBILTY OF SMALL GLASS OR CUP .MY SUGGESTION IS THAT I[censored] R SO SHORT OF STOCK AT UR COUNTER THEN U KINDLY ERASE THE PLAN PERMANENTLY CAUSE THIS IS THE MAJOR CAUSE OF INCONVINNECE TO CONSUMERS.and also he says that the company is d one who is not providing...
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NeerajKataria
from Delhi, Delhi
May 16, 2014
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Plastic particles found in Smoked Chicken Sandwich Dated: May 16,2014 time: 2:00 pm

Address: New Delhi, Delhi

Hi There, This is regards to Bill no 4019 dated :16/05/2014 13:43:14, order number - 14. I have ordered for a Smoked Chicken Sandwich. On the last bite when i ate, i got 2 small plastic particles in my mouth . One went inside and one remain in mouth. This is really terrific and i never thought of this can also happen in CCD. I showed the same to the CCD guys over here. They have also accepted the same. I was told that these items are...
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Pulleyy
from Mumbai, Maharashtra
May 1, 2014
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Poor customer service

Address: New Delhi, Delhi

I am a frequent visitor of CCD, Hudson Lane, New Delhi. The quality of service provided by this place has deteriorated drastically. Some of the staff members are very rude. Moreover, we come to cafes like this to study and have important discussions. But they play item songs and advertisements on TV at high volumes. When asked to lower the volume, either they will not respond or reduce it by an amount that is almost negligible. This is annoying....
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