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Cafe Coffee Day Complaints & Reviews

3.7
Updated: Oct 3, 2024
Complaints 737
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538
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Cafe Coffee Day reviews & complaints page 30

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S
Saurabh Sharan
from Gurgaon, Haryana
May 21, 2015
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NON AVAILABILITY OF WIFI

Address: New Delhi, Delhi

Dear CCD this is very sorry to say that now your service is not upto the mark because now a days your store people have common xcuse that we dont have wifi coupons so we can't give you the wifi facility, recently i was sitting in a shop on 21-05-15 at lajpat nagar 4 New delhi shop no 6, store manager name MR. Aftab Alam. have their similar xcuse that we don't have wifi coupons so we cant give you this facility ....
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Sudz
from Ahmedabad, Gujarat
May 15, 2015
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Complaint against Misleading Advertisement & Promotion | Ahmedabad

Address: Ahmedabad, Gujarat

I heard CCD's advertisement on Radio Mirchi and went to CCD in Ahmedabad. They’ve currently a promotion “CCD Weather Discount”, in which CCD is promoting to give discount equal to temperature of the day, on range of their summer beverages. As per the requisite of the advertisement: 1. I went to CCD at 1645 hrs (the bill was raised at 1710 hrs) – Anytime of the day is justified 2. I went on Tuesday, 12 May 2015 – between...
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aashu38
from Delhi, Delhi
May 2, 2015
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Complaining about one of your employee in CCD, Saharanpur branch (@ Vasu and Charu)

Address: Saharanpur, Uttar Pradesh

Hi Sir/Ma'am, I have visited CCD Hotel Clark Saharanpur, on last Thursday(30 April, 2015) along with 4 of my friends and ordered 1. Devilsnow with vanilla ice cream (Quantity - 3) 2. Chocofrafe (Quantity- 2) 3. Chocolate fantasy with chocolate sauce (Quantity- 1) 4. Chilli cheese with toast (Quantity- 2) When i asked for the bill for the same she didn't issue me and said the roll is over, asked me to check in the system for the...
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Prathamesh Choudhury
from Mumbai, Maharashtra
Apr 29, 2015
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regarding inappropriate information given

Address: Lucknow, Uttar Pradesh

I visited CCD at patrakarpuram crossing where I had ordered two Devils own and one cold sparkle and at the time of order the men at work asked us whether to add chocolate syrup and ice-cream or not but didnt informed us that the prices for these additionals was extra. This should not repeat in future....
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K
kamineni
Apr 27, 2015
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Cheating with offers

Address: Hyderabad, Andhra Pradesh

I received mail from Cafe Coffee Day, when i visited their shop they are saying that this is invalid vocher and when i called given no they are making fun with me . Need to take very serious action agianst cafe coffe day seeing of attahced mail one can understand it is free of rs 300 worst bill but they are saying it is invalid vocher it was insult me in fornt of my siblings and my waste of my time and diesl for going to store...
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Smita Guha
from Delhi, Delhi
Apr 27, 2015
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VOUCHERS RECEIVED

Address: Kolkata, West Bengal

Dear Sir, Madam - We had received 5 vouchers of Rs 100 each from a friend last year. We got transferred to Delhi for 4 months. When we returned - we saw that the vouchers have expired on 4th March - This was an earnest request for you to allow us to redeem the vouchers at the outlet you would like to. We had Dominoes and Pizza Hut, which they redeemed as a special case. The vouchers numbers are a) 49457 to 49461 @ Rs 100 each - Total...
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C
chiragdesai
from Delhi, Delhi
Apr 23, 2015
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Improper Quality of food

Address: Mumbai City, Maharashtra

Dear Customer care : I had visited Cafe Coffee Day on 18th April 2015, Saturday. I had purchased Double Choco Chips cookie, amongst other items from there under bill no. 979. To my utter dismay, when i reached home and open the box, most of the cookies were broken and crumbs were falling. I tried to reach on the number provided on the invoice but to no avail. It seems the numbers is out of service. I do not expect such a product...
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Y
yeuuei
from Bengaluru, Karnataka
Apr 22, 2015
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complaining regarding the quality of beverage

Address: Udupi, Karnataka

Hello, I'm regular customer from cafe coffee day Manipal hotel Krishna leela. Stuffs here are consistently changing and I supposed because of this they are not well trained to make quality drinks. cappuccino and matcha latte often doesn't up par with the other cafe coffee days nearby, either lack of the taste of coffee / tea or adding in too much water. Morover, stuffs spent more time warching cricket matches and TV than standing behind the...
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R
rajendrakumar77
from Mumbai, Maharashtra
Apr 21, 2015
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Opening Timings

Address: Hyderabad, Andhra Pradesh

Hi! I am a daily regular customer for ur CCD as S.R.nagar Outlet located in Krissh Inn hotel Building which is in hyderabad. I do keep visiting other CCD's too in hyderabad. Some outlets open @9:00 AM or some open @9:30AM as per my knowledge since I am your customer from past 5 years. But I dont know the reason why ur S.R.nagar, Hyderabad opens @11;00 Am and sometimes @11:30 which is very very worst. Actually before there were two...
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V
vivek93
from New Delhi, Delhi
Apr 20, 2015
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Improper Behaviour

Address: Kolkata, West Bengal

I purchased two chips on 16th April'15 in CCD near RDB Cinemas, Infinity Towers. There were no customers at that hour-02:00 AM. We sat there and it took around half an hour to complete the same. On payment of the bill, the sales executive in a very rude way communicated to us that chips are not to be sit and eaten, rather they need to be carried along. We cant have chips sitting in the cafe. These are a matter of great shame and call...
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G
GJagadeesh
from Hyderabad, Telangana
Apr 19, 2015
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Fraulent means of deducting Rs. 40/-

Address: New Delhi, Delhi

My mobile number is [protected] My alternate no. [protected] In [protected], while dialing*111# for checking net balance, I went to check the first option and without my consent 40 Rs. Has been deducted by mydala.com stating that voucher has been processed for 40Rs. Cappucinno which will be given free if I purchase any beverage. The date of expiry of voucher is 24 April 15. So I decided to visit a outlet which is 8 kms far away from my home....
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N
n8ynik
from Mumbai, Maharashtra
Apr 19, 2015
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Credit Card Amount Refund

Address: New Delhi, Delhi

I went to CCD Connaught place, Delhi on Apr 3. I paid amount through my credit card and got message that my credit card money has deducted. But the person sitting on counter said thatthat no transaction happened. Then my friend paid amount. But I didn't get my money back Kindly look into this matter....
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Vishal Kangane
from Mumbai, Maharashtra
Apr 16, 2015
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Complaint regarding misbehavior of CCD (Millenium PlazaFC road, Shivaji nagar) employee

Address: Pune, Maharashtra

Mohammad Amir is a CCD employee at CCD, Millenium Plaza, FC Road, Shivaji Nagar branch. When I approached for placing an order at counter, I told him that I have freecharge coupon ([protected]). Its a buy 1 get 1 coupon code applicable to beverage purchase. He asked me very rudely to provide printout of the same. I told him that as per coupon terms I can show you coupon details from smart-phone. I even showed him the details of the...
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D
defender
from Delhi, Delhi
Apr 15, 2015
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non co-operative staff on particular issues

wenever i got any discounted offer through cafe moment card or any coupon from any apps, staff donot cooperate and try to ignore. on such moments they usually say that system is not working or your code is expired (nd they keep my coupon code in writtten with themselves). today i really got dis-appointed by their staff. i think this behaviour is spoiling the reputation of CCD....
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B
bvcartoons
from Bengaluru, Karnataka
Apr 2, 2015
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COFFEE POWDER QUALITY NOT GOOD

Address: Nellore, Andhra Pradesh

I purchased 250 grams of 70:30 coffee powder from your out let in Pogathota NELLORE. THE QUALITY IS DDISMALLYDISMALLY LOW. I USED ONLY 4 TO 5 SPOONS. WHEN I WENT TO YOUR OUTLET, HE ASKED ME TO BOOK ONLINE COMPLAINT. I WOULD SEND THE SAMPLE IF YOU WANT. PLEASE REDRESS. PEOPLE TTODAY ARE READY TO SEPSPEND A RUPEE MORE BUT QUALITY THEY WANT. I WILL BE HAPPY IF SOMEONE WILL RR'RESPOND. REGARDS BVBVS PPRASAD...
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A
akmohan
from Mumbai, Maharashtra
Mar 30, 2015
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CCD staff being non informative n deny any such promos on their server

Address: Mumbai City, Maharashtra

All your promo adds offering freebies at billing above Rs.250 or 300 etc..are absolutely nonsense. I had made a bill of Rs.300 and asked for the offer getting freebie on showing the coupon. The staff over the counter was not aware of any such offer..even after showing the coupon they failed to locate any such offer on the server. The coupon being valid only till 31st, could not use it throughout the time period. This was at Mazagoan CCD...
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M
mehulnandani
from Mumbai, Maharashtra
Mar 24, 2015
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Unethical practice of promoting business and cheating.

Address: Pune, Maharashtra

I have cafe moment card and they claim to offer free drink after every 5th transaction. To avail this I make sure I recharge my moment card and use it for all my transactions. I have received about 10 such promo codes in my account however when I try to redeem then at outlets, the staff will say its an invalid code. Now this is something bad because you are asking customers to pay up advance by recharging moment card offering free drink and...
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C
Chandru Akki
from Jaipur, Rajasthan
Mar 23, 2015
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Basic Infrastructure in shabby conditions at CCD Huballi

Hi. My name is Mr. Chandru Akki from Hubballi. And i am one of your loyal customers. I visit ccd every second day by T. B Revankar Road, Huballi. Its such an unfortunate experience that the basic infrastructure like the air condition, water availability in wash room are not upto to the basic standards... This is summer now and the ac is not at all working, cant use the wash room bcos there is no water. And the worst is mosqitoes all...
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Sanket Watharkar
from Bengaluru, Karnataka
Mar 15, 2015
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Amount charged more than actual bill

Address: Pune, Maharashtra

Hello, My name is Sanket Watharkar. Today I had visited your outlet in Dahanukar colony PUNE. I would like to inform you that amount charged was higher than the actual bill. Bill was given only when I asked for.(bill and card charge slip attached).After seeing the bill, I asked for the explanation she started giving silly reasons and manipulated the incident. As the payment was made by card, I had the proof otherwise she would have...
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Gautam Puri
from Mumbai, Maharashtra
Mar 8, 2015
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chicken tikka sandwich

Address: Lucknow, Uttar Pradesh

bill no 22936 date 8.3.15 ... i purshaced a chicken tikka sandwich from fun republic outlet at lucknow sadly when i opened the sandwich there was no chicken inside... i have a photo of the same as proof... I have been cheated .please deliver what you promise.. gautam puri [protected]...
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