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Cafe Coffee Day Complaints & Reviews

3.7
Updated: Oct 3, 2024
Complaints 737
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538
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Cafe Coffee Day reviews & complaints page 34

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S
shekharsharad
from Ranchi, Jharkhand
Apr 30, 2014
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Not running AC

Address: Ranchi, Jharkhand

I visited the Store located at Mani Road, Ranchi, Jharkhand on[protected] at 4:00 Pm and found that AC was not working. The temperature inside was very hot. I asked for the ffedback register and I was told that no such register is maintained. I also asked to see the store manager and I was told that I can lodge complain by e-mail. In the past also I have experienced similar situation and after asking it was switched on on the pretext of some...
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Lt Col Anup Ludra
from Chennai, Tamil Nadu
Mar 22, 2014
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Refusing coffee !!

Address: Chandigarh, Chandigarh

I visited a CCD store in Sector 19 Chandigarh at 10:20 PM. The attendant at the counter, Suresh, refused to serve coffee, on grounds that the timing is till 10 PM and that the store is closed, whereas it was displayed on the door that the timing is till11 PM. It is in very bad taste that a company of repute like CCD should have such incompetant people on its roll. It is going to seriously affect ur marketing and image in the market, because...
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shrilasa pai
from Delhi, Delhi
Mar 16, 2014
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Non Receipt of offer for free Coffee cappuccino reward

Address: Bangalore, Karnataka

This is M.Madhukar.K.Pai (mobile no. [protected]) my Cafe Moments card no. is [protected]. I have unfortunately enrolled as your cafe moments member since past December 2013 and have made more than 10-12 purchases at your Bhattarahalli OMR road Banglore outlet regularly. while subscribing i had been informed by your bhattarahalli officials after 5 or 6 purchses i will be getting my free coffee cappuccino reward. regret to inform which...
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justmeraghav
from Mumbai, Maharashtra
Mar 3, 2014
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Misbehaviour of staff

Address: Bangalore, Karnataka

RE : Misbehaviour of Staff This is to regarding a complain to be registered from myself concerning arrogance shown by the Coffee Day Staff, Cafe Coffee Day - Vijayanagar 2 WOC Road, RPC Layout Bangalore Karnataka. Being a regular customer of Cafe Coffee Day, this kind of disrespect will not be tolerated. Please look into the issue ASAP. Hope this matter is being taken into serious consideration. Thank You. Name of the Staff :...
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A
arjungul
from Rajouri, Jammu and Kashmir
Feb 28, 2014
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Non delivery of coffee vending machine

Address: Kathua, Jammu and Kashmir

Hello We have placed order for a coffee vending machine on 27 jan 14, and payment made vide NEFT/RTGS transaction NEFT Cr-PUNB0233500-BDE REGT FUND A-C 401 (I) ARTY BDE-AMALGAMATED BEAN COFFEE TRADING CO-SD[protected] SD[protected] dated 27 Jan14. We were told that machine will be delievered to us within 15 days from the date of payment, however the same has not yet been done. Many querries were made from your marketing manager Mr Suyansh...
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tandon.yash
from Mohali, Punjab
Feb 28, 2014
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stones found embedded in a chocolate chip cookie at Cafe Coffee Day

Address: Allahabad, Uttar Pradesh

I went to the CCD store on 16th January 2014 at allahabad and bought a pack of chocolate chip cookies and found three pieces of stone embedded in a cookie. I complained to the manager, who himself saw the pieces ...took a photogaph. The store did not have a complaint register ...and refused to take my complaint. I have even had a talk with the area manager Mr. George ...but he too seems too indifferent towards the customers and has been trying...
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hven
from Raia, Goa
Dec 18, 2013
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Refused exchange my product and rude customer service

I went to the cafe coffee day store near visat gandhinagar highway in chandkheda and purchased a light roast 200gm coffee powder. I wanted to buy a medium roast but bought the light roast by mistake. I went there after 45 minutes with the bill to exchange for a medium roast and the server refused to make an exchange. I insisted to speak with the manager and the manager name was kishanth or kishore. He was unbelievably rude with me over the...
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shan53
from Chennai, Tamil Nadu
Dec 15, 2013
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getting extra charges

Address: Kanchipuram, Tamil Nadu

today I went to Cafe Coffee Day in kanchipuram. when I went to the counter to place the order, I told the attendant that i have a discount coupon and i want to have cold coffe He rudely replied that we are not accepting any discount coupon because our server is down, and we will give you a hand written bill. i said its ok.. but they charged me 426 for 2cold coffee i have the written bill copy....
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AISHWARYA JAISWAL
from Delhi, Delhi
Dec 11, 2013
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Mental harassment

Address: New Delhi, Delhi

Hello, my name is Aishwarya Saurabh Jaiswal.and i would like to inform u that last night i went to Cafe Coffee Day at 10:45 pm.and they told me that Cafe Coffee Day is closed..but they did not put the close board outside the Cafe Coffee Day, .i was suffering for fever and i was very hungry but they did not provide me even a single coffee, i am very upset of this behaviour of Cafe Coffee Day workers.Please take the action against the Cafe...
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amit58
from Delhi, Delhi
Nov 27, 2013
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Cafe Coffee Day - Franchise Deposit Refund

Address: Gautam Buddh Nagar, Uttar Pradesh

We have taken a Franchise of Cafe Coffee day paying 3, 20, 00/- Three Lakhs Twenty Thousand. Agreement ended in July 2012, and since then we are just being told stories from Delhi office and their Bangalore office. Every week they say next week for paying back our franchise deposit. After lots of follow up they have refunded Rs.1, 00, 000/- One Lakh only in june 2013 and committed that they will refund the full amount by June end and...
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ritusarkar
from Pune, Maharashtra
Oct 15, 2013
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complain against the person who sell the product with tax but without the receipt

Address: Kolkata, West Bengal

I a general person from kolkata, here in coffee day at Dlf II, IT Park, Ericsson building Rajharhat, kolkata people selling thier item with all the tax, including VAT & sell tax with adding extra money, but without giving the receipt, which is illegal, if someone ask him for a receipt he try to misbehave with the customer by telling printer is not working, if you want to take then take it, else leave from here and other stuff.. Please...
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BhargaviKaranth
from Chandigarh, Chandigarh
Sep 8, 2013
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Poor customer treatment

Hi, I am a regular customer of CCD. So i would want to bring this to your notice. My dad who is a simple looking man went to have a coffee at CCD, City Center Mall, Mangalore. The way he was treated by the person at the bill counter(someone with a beard) was insulting and surely not expected out of CCD. He is paying for what he is buying so end of it. I think CCD is for everyone irrespective of thier age, the way they dress up, language...
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Ripneet
from Gurgaon, Haryana
Aug 23, 2013
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Complaint about ccd

Address: Amritsar, Punjab

I don't know if CCD is responsible enough these days that you will take any action on this mail but still I want to let you know about what is actually going on in your stores. I went to this store in amritsar at 10:30 PM and I wasn't entertained with any of my order stating the store has been closed and I believe you don't even care to put a sign of closed. When I called the Area manager Named Gulshan @ [protected] and asked...
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Prachi Lohia
from Chennai, Tamil Nadu
Aug 5, 2013
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Non veg food served when ordered veg food

Address: Tamil Nadu

Yesterday i went to Caffe Coffee day at Urapakkam,Chennai with my friends in evening, i ordered paneer sandwich, and they served chicken sandwich instead. I am a vegetarian, i even took 2 bites, then realised its non veg. Only vegetarians can understand how bad I would have felt at that time.This is highly irresponsible behavior of staff. And even after his mistake, the person was not even sorry,i wanted to slap him hard. If the company cannot...
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sumitbhasin12
from Delhi, Delhi
Jul 8, 2013
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Franchising of Coffee Day Xpress Stores

Address: Delhi

Why should you NOT go in for a Coffee Day Xpress Franchisee

How a typical franchisee model is set for a loss for most of the franchisee owners.

This is a real life experience that I wish to share with all those franchisee aspirants who look at a Coffee Day Xpress kiosk and think of owning a franchisee like that. Being an MBA (finance) from a top 30 Business School of the world and thinking that I know it all,...
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sweek24
from Bengaluru, Karnataka
Jul 2, 2013
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Smoking allowed in NO SMOKING ZONE

Address: Bangalore, Karnataka

This complaint is regarding SMOKING being allowed in Cafe Coffee Day outlets. I did complain to the staff but they washed their hands off saying, ' Sorry sir, we have put up the the board but we cant tell the customer to Go out if they dont stop smoking'. This is ridiculous, just because you want business you cant let legal rule to be broken. The customer did not budge but said that its only one cigarette they shall finish and then...
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sunil.sunil
from Mumbai, Maharashtra
Apr 25, 2013
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mlm

Address: Pune, Maharashtra

Multi level marketing- Corporate social responsibility
Recently i was informed about a very good business opportunity in which if i invest Rs. 3,00,000.00, then i will be able to earn Rs. 45000 to 60000 per month which will increase every month and by the end of 5th year i will earn Rs. 5.2Cr. When enquired what i am supposed to do, then they informed that the modus operandi will be disclosed only after i deposit Rs. 3,00,000.00 through...
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M
mudassirzamakhan
from Mumbai, Maharashtra
Apr 1, 2013
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bill not given.extra charge taken

Address: New Delhi, Delhi

they ask me for cash.when i ask for bill.they said we will give you on table.after i finish my drink and again ask for bill they said system is not working.i force them for bill and rate menu.they hav charged Rs1103..but the actual amount by rate card was 600 some thing.they gave me a wrong bill for Rs.1003.i
was in hurry thats why i check the bill in car.they cheated me three times.i have the bill,the time printedon bill is totally...
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RachanaB
from Delhi, Delhi
Mar 27, 2013
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Mobile theft

Address: Mumbai City, Maharashtra

I've just had my mobile stolen yesterday evening, in the most unusual circumstances. My office is in Parel, next to Bata showroom behind ITC Grand. There's a Cafe Coffee Day right next to our office. I went to the Cafe with a freidn in the evening at about 7.15 pm. After a minutes conversation,we got up from our table to place the order at the counter. After placing the order, we decided to sit at another table. At this point,...
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raghav.kukreja92
from Delhi, Delhi
Mar 26, 2013
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Bad Behavior of Attendant

Address: Chandigarh, Chandigarh

Today I went to Cafe Coffee Day in Sector 35C, next to Himani Hotel.
when I went to the counter to place the order, I told the attendant that i have a discount coupon and i want to have devil's own.
He rudely replied that we are not accepting any discount coupon because our server is down, and we will give you a hand written bill.
i said its ok..
then I changed the order to two Iced Eskimo.
he arrogantly...
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