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Cafe Coffee Day Complaints & Reviews

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Updated: Oct 3, 2024
Complaints 737
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538
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Cafe Coffee Day reviews & complaints page 35

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C
CaptRoopa
from Mumbai, Maharashtra
Mar 9, 2013
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Non veg food served to a vegetarian

Address: Karnataka

Branch: mango suites, koramangala 12th main, bangalore.
Staff: Ms Asha.
Date: 6th march 2013.
Bill time : 1610 hrs.
No of customers: just 2 o[censored]s who had ordered. Adjacent table had 2 foreigners who had ordered a long time ago and were just spending time.
No of staff at CCD: approximately 8. Maybe more but not less.
Supervisor: Mr Anand.

I disliked CCD till that day and now I abhor...
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rakesh1978
Feb 27, 2013
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misconduct & harassment by earring staff

Address: Jodhpur, Rajasthan

Sir,

I would like to bring to your notice the following few points for your kind consideration and favourable action.

1.I, Rakesh Chauhan visited Cafe Coffee Day outlet at Royal Ansal Plaza Mall, Jodhpur,Rajasthan on 27th Feb 2013.



2.I ordered for cold coffee (3-4) options but its not available,instead its mentioned on the menu card.



3.I immediately...
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sange69
from Dharmanagar, Tripura
Jan 27, 2013
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Behaviour not upto the mark of the brand name

Address: South 24 Parganas, West Bengal

My office is located very near to the maddox square crossing and i visit a nearby cafe coffee day often for lunch. I received unsatisfactory service on a number of occasions even if the place was almost empty. First time, i had ordered irish coffee n had just started sipping it that the guy at the service counter politely asked me to empty the cup asap. I was startled to hear this n i asked him the reason. he said he needed the cup. There...
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soun kumar
Jan 5, 2013
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BILL DISCOUNT BY MANAGER

Address: New Delhi, Delhi

MR ASISH JOSHI (CAFEEY MANAGER ) discount in normal customer bill,food and akshay patra.This complaint HAVE BEEN LAUNCHED TO AREA MANAGER MR CHANDAN ,CITY MANAGER MR VIKASH SISODIA AND REGIONAL MANAGER MR.SARAN ALSO.BUT NOT ANY ACTION TAKEN AGAINST IT TILL NOW .SO PLEASE TAKE HARD AND STRICT STEPS AGAINST IT .IT IS MY EARNEST REQUEST TO PLEASE TAKE ACTION REGARDING THIS.BILL AT THAT TIME ALSO ENCLOSED ....
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rit6464
Nov 20, 2012
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Refund of the Deposit Fee

Address: West Bengal

We have taken a Franchise of Cafe Coffee Day by paying Rs. 3,20,000/- by an agreement ending on June,2012 for British Council,Kolkata and since then the company is not responding properly. I have dropped repeated number of mails to which they haven't replied, beside this whenever I visit their Kolkata Office their respond by saying that the matter is under control of Bangalore office.

I didn't expected such a response...
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pjtiger2012
from Bengaluru, Karnataka
Nov 4, 2012
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Cigarette Smoking at Cafe Coffee Day Hebbal - Kempapura

Address: Bangalore, Karnataka

To the BBMP.
Commissioner,


We see that Several Cafe Coffee Day Outlets Allowing Cigarette Smoking Inside Cafe Coffee Day. One Such outlet is Hebbal - Kempapura Outlet which is Allowing Cigarette Smoking Inside Cafe Coffee Day Premises for All of its Youngsters Smokers and Several Smokers. Instead of Putting a No Smoking Board, they are Simply Violating the Rules by Simply Allowing Cigarette Smoking...
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gptranstech
from Mumbai, Maharashtra
Oct 31, 2012
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Refund of security deposit

Dear friends,


We have taken a Franchise of Cafe Coffee day paying 3,20,000/- Three Lakhs Twenty Thousand. Agreement ended in May 2012. I'm trying to get back my refund from CCD from last 5 months. But CCD staff is totally uncooperative about this matter as firstly they lied to me about the facts and also not provided the necessary documents in the proper manner. After that by facing all these problems and after...
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leshya
from Gurgaon, Haryana
Oct 16, 2012
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request denied

Address: Tamil Nadu

Hi......i asked for a strong cappuccino but it was denied by the manager on shift on 16/10/2012 @ 4.40 pm.The behaviour towards us was very rude n I couldn't able know ths name bcz name badge was missing in his uniform.oly thing I noticed is the shabby uniform.
As u asked "a lot can happen over a cup of coffee "but many thing was happen which I didn't except.
Even the masala chai which was served in french...
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pjtiger2012
from Bengaluru, Karnataka
Oct 8, 2012
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Cigarette Smoking at Cafe Coffee Day Outlets in Bangalore

Address: Bangalore, Karnataka

To the BBMP

Respected Sir,


This Complaint is Regarding Cafe Coffee Day Allowing Cigarette Smoking for Many of its Young Customers Several College Going Students at Cafe Coffee Day Premises. These Cafe Coffee Day Outlets have Specially Designed a Space for Cigarette Smoking at its Premises for Many of its Young Customers who Openly Smoke Cigarettes Inside the Cafe Coffee Day Outlets. One Example is the...
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ashutosh_bangalore
from Bengaluru, Karnataka
Sep 22, 2012
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Failure to redeem E-Coupons

Address: Bangalore, Karnataka

Despite several reminders and also an email (with apologies) from [protected]@cafecoffeeday.com, I don't know what kind of false statements are being made. If the organization itself can't investigate the problem in 2 weeks within themselves, how can we? It's totally a shame & a big disappointment in the name of Cafe Coffee Day.

I would suggest all the respected customers to restrain from going to CCD outlets....
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jstaneja83
from Delhi, Delhi
Sep 5, 2012
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STALE AND ROTTEN SANDWICH

Address: Delhi

On 14.07.2012(Saturday), I alongwith my wife visited Cafe coffeeday outlet at DT Mall, Shalimar Bagh, Delhi. We ordered combos Iced Coffee+ Smoked Chicken Sandwitch & Iced Coffee+ Samosa. After the first bite I realised the Chicken Sandwitch was Stale & Rotten. I immediately informed the officials/attendant at the counter who were of no help.I have to leave the sandwitch uncosumed and asked the officials for the complaint book. They...
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arjun.kapoor89
from Bhubaneshwar, Odisha
Jul 14, 2012
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Stale Food

Address: Khordha, Odisha

Hi,I purchased 3 pastries from a Cafe Coffee Day Outlet In Bhubhaneshwar on 13th July 2012 at 9.15 pm.When i had a taste of it,it seemed to be stale and on top of it it was my Dad's Birthday.I thought of going back to the outlet to return but it was too late.So kindly help me out in this aspect so that in future these Food outlets don’t cause concerns in an individual health.Do call me for any clarifications.Number-[protected]...
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Karan Sethi
from Delhi, Delhi
Jul 13, 2012
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Misbehaving Employees

Address: North Delhi, Delhi

I had the most insulting incident as a customer in Cafe Coffee Day, Kamla Nagar today. An employee, Sandeep Kumar behaved in such an unruly fashion that he abused me and threatened to fight me. Being of a good family, I did not once say anything offensive until he abused me. The branch manager, Pruthvi Kumar seemed uninterested as he was trying to calm down his employee and not punish him for his misdeed.
I am really disappointed...
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A
anjuharrison
from Thiruvananthapuram, Kerala
Jul 3, 2012
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Misbehaviour by Area Manager

Address: Thiruvananthapuram, Kerala

Helloo, This is Harrison frm Trivandrum, I had a very very worst experience with Cafe Coffee Day
outlet at the Bharat Petroleum petrol pump near Mangalapuram, Trivandrum.
2012 July 1St, i was there with my wife & daughter to celebrate my 5 year old sons B'Day.
We all are in a good mood to celebrate that. My daughter's favorite place is CCD.
At a sudden a mad dog start barking madly inside CCD. Both...
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Saheli De
from Kharagpur, West Bengal
Jun 16, 2012
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misbehaviour by waiters

Address: West Medinipur, West Bengal

i visit almost everyday with my friends,but today i.e.16.6.2012,i was very dissapointed with the service and behaviour of the waiters,firstly they were teasing us by calling names,then they badly harassed us for not having chiller.the names of one of d waiters was PRASENJIT(infact the other stewards were misbehaving more) ,CCD branch - IIT Kharagpur.
I am a resident of IIT Kgp from 1991,if any steps are not taken against this incident...
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pjtiger2012
from Bengaluru, Karnataka
May 29, 2012
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Cafe Coffee Day - Smoking allowed just outside

Address: Bangalore, Karnataka

To The BDA/BBMP

I have seen some of the Cafe Coffee Day Allowing Smoking of Cigarettes just Outside the Counter. How can Smoking be allowed Just Outside. Cafe Coffee day doesn't Sell Cigarettes but How can they Allow People to Coolly Smoke Cigarettes just outside their Counter. They Should Put Up a No Smoking Board & not Allow Smoking Cigarettes. I Kindly Request the BBMP to Instruct these Outlets to Put Up a No Smoking...
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RituGoswami88
from Noida, Uttar Pradesh
May 13, 2012
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Bill not provided

Address: Ghaziabad, Uttar Pradesh

Hi,

My sister and i went to CCD at RDC Rajnagar, Ghaziabad branch on 12th may 2012, Saturday. when i was placing the order at the counter, i noticed a big spider web just above my head. i told the guy about it who was taking my order at the counter. While placing the order i gave him my debit card for the payment and i was advised to wait for the order to be delivered at my table. After a while a guy came with the order that...
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Vish Wa
from Mumbai, Maharashtra
May 3, 2012
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Rude manager @ CCD

Address: Maharashtra

visited Cafe Coffee Day while traveling from Mumbai to Bangalore @ khedshivapur highway.

The manager Chandru was pretty rude in taking the order and denied service completely when requested an extra glass for an grande cappuccino . The service manager Chandru also reluctantly gave the complaints book and also didn't have any phone numbers including the outlet number. Dumb staff

CCDhad very rude staff and...
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sweta_91
from Bhubaneshwar, Odisha
Mar 19, 2012
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staff misbehaving

Address: Khordha, Odisha

me n one of my friend had been to this ccd outlet at surya nagar on 17th march 2012... we had ordered for a sizzle dazzle brownie.. once they had served us we tasted it... it was awful...the sizzling plate was so heated up dat half of the brownie was stuck in the plate n couldnt be able to cut with a spoon..it was hard and burnt..we called the waiter that served us... when we told him what was the problem, instead of paying heed to what we...
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preethibalu
from Tumkur, Karnataka
Mar 12, 2012
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Loss of money

Address: Bangalore, Karnataka

I visited Coffee Day branch in Vidyaranyapura around 11:45 am and was in a hurry to go to a bank. I placed my order to one of the staff member, who was at the counter, and told her that I want Devil's Own for "PARCEL". Yes I did not use the word "TAKE AWAY", but did mention parcel. The person's name being Vedanjali, she was busy conversing with the other staff member about another customer. I repeated my order...
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