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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

www.cesc.co.in
1.3
Updated: Jun 9, 2024
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So far, so good. Calcutta Electric Supply Corporation [CESC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Calcutta Electric Supply Corporation [CESC] will keep up the work and continue to help more customers with their concerns even better 🤝
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Wrong, illogical billing for the month of April 2021 (Consumer No. 11412107003, Customer ID.: 11000520086)
Excess billing for the month of October 2020
Inflated bills made by CESC - Meter running faster than before

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 109

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G
Gautam Kr Ghosh
from Port Blair, Andaman and Nicobar Islands
Nov 14, 2012
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CESC Electricity Bill of October 2012

Address: North 24 Parganas, West Bengal

The electricity bill of October 2012 raised by the CESC to me (CONSUMER NO. [protected]) for domestic electricity consumed amounting Rs.2470, and paid by me online, is utter exorbitant and unjust.

During the month in question 354 units has been shown to be consumed, when the fact is that (1) we were out of house for more than 7 days and (2) the air conditioner machine too was in less use.

IT IS REQUESTED THAT...
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A
Arijit Bhowmick
from Kolkata, West Bengal
Nov 10, 2012
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Disconnection

Address: West Bengal

Dear Sir,

I have a tenant staying in my ground floor who has stopped to pay rents as well as electricity bills. I have also applied for the disconnection but my disconnection process not done due to my tenants sin create. My father is retired and i am a student. Please help us for the disconnection.

So The details are furnished below :
my Meter No:- 2034165,
Consumer No: [protected]
Address:-...
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N
Neelam59
from Noida, Uttar Pradesh
Oct 12, 2012
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WRONGLY BILLED

Address: Howrah, West Bengal

Respected Sir,

I wish to inform you that my Electricity bill every month has a big fluctuation in amount.

In the previous three months the UNITS CONSUMPTION IN ON A AVERAGE OF 1300 but all of a sudden in this month it incresed to 2150 UNITS.

I am unable to understand how can the UNITS CONSUMPTION can be so DIFFERENT.

I REQUEST YOU TO SEE YOURSELF THE COMPARISON O[censored]NITS IN THE...
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supratimsays
from Mumbai, Maharashtra
Aug 27, 2012
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Abnormal Bill due defective meter-Engineer not visiting

Address: West Bengal

Sub. Complaint for abnormal Bill amount for the month of JULY’12 for Consumer No. [protected], LP-140/10/4/1/3/7.


This is to inform you regarding the untoward incidence of a sudden abnormality in the Bill amount (Rs. 12510) and very high value in the units consumed for Consumer No. [protected].

The Bill for July also shows an anomaly in not showing the previous meter reading.
The average meter...
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A
aloka83
from Patan, Gujarat
Aug 23, 2012
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ELECTRIC BILL

Address: West Bengal

Mr. Samajpati,
Really thankful to you for your response for my mail.
I have seen that you have forwarded mail to Dy Manager(Commercial) but still today nobody response or come to my residence for physical verification. Please send mobile No or E-mail address of concerned person to whom I can contact.
Best regards,

Mahadeb Deb

-- On Wed, 8/22/12,...
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S
SANJOY KR DE
from Mumbai, Maharashtra
Jul 26, 2012
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NON RECEIPT OF MONTHLY ELECTRICITY BILLS

Address: Howrah, West Bengal

THIS IS REGARDING NON RECEIPT OF MONTHLY ELECTRICITY BILLS IN THE RESIDENTIAL FLAT. EVERY MONTH SOME OF THE 12 FLATS IN OUR RESIDENTIAL APARTMENT DO NOT RECEIVE THE MONTHLY ELECTRICITY BILLS OR RECEIVE AFTER THE DUE DATE FOR PAYMENT IS OVER. THIS IS CREATING NOT ONLY INCONVENIENCE BUT ALSO FORCED TO MAKE PECUNIARY LOSSES TO THE BONAFIED CONSUMERS. THE LACKADAISICAL APPROACH OF THE PRIVATE COURIER SERVICES AND LACK OF SUPERVISORY CONTROL...
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V
virendra kumar bhuwania
from Kolkata, West Bengal
Jul 19, 2012
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over billing

Address: North 24 Parganas, West Bengal

Normally my monthly power consumption is around 275-300 units and bill comes around Rs.1500/- to 1700/- pm, whereas this month i have received the bill for 2903 units amounting to Rs. 24280/-

Request please help and sort out the issue


Regards,


V.K. Bhuwania...
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M
M M GUPTA
from Ambasa, Tripura
Jul 2, 2012
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wrong method of billing resulting higher amount to pay in May2012 bill

Address: West Bengal

I , M.M.GUPTA, consumer of electricity from CESC/Kolkata, consumer No.[protected], have to pay Rs morer because of wrong method applied in billing in April & May 2012 .
A Electric bill for April 2012 shows adjustment amount to
Rs (-) 100 ( with advice -please do not pay this bill )
[ In reality a meter no.2005758 replaced on 24/4/12 showed
consumption of 89 units, due for charging in April2012...
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M
mausam_09
from Pune, Maharashtra
Jun 10, 2012
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Power supply off for several hours

Address: Howrah, West Bengal

Our locality has been facing power outage since last night. There have been numerous complaints made from many of the households in the locality but all such things falling in deaf ears. The complaint id for the complaint I registered at 12.30 AM in the night is 0610355. Lately, the customer service executives have been fooling us by saying that the repair work is in progress while when we move out we do not find any such thing going on...
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B
bappa85
from Harindanga, West Bengal
Jun 6, 2012
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POWER CUTTING EVERY DAY

Address: West Bengal

FOR CESE LTD , KOLKATA
SIR

I am debapriyo pramanik. my customer id is [protected].
my postal address is 3/3 dr. P N Ghosh road, bally, howrah.

This is to inform u that we are facing a critical situation from last two days at 11:14 pm Due to power cut. We have a child in our house whose condition is very painful due to long power cut. We complain several times in your customer service. Our complaint...
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Shaikh Soyeb
from Kolkata, West Bengal
May 24, 2012
Jun 14, 2022
This thread was updated on Jun 14, 2022
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Voltage fluctuation

Address: Howrah, West Bengal

Hi I am Shaikh Soyeb consumer No - [protected]. reside at 50/2 shaikh Para Lane
Since one month we are facing problem of Voltage fluctuation. Everyday I personally logged complain in 1912 or 44031912 but everyday this problem is repeating. No body is taking care of this problem seriously. Due to this reason MY desktop has got effected once and may be CESC is waiting for some more casualties. I don't understand why CESC is not...
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R
rajeevkarmakar
from Chennai, Tamil Nadu
Apr 23, 2012
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Meter Reading

Address: South 24 Parganas, West Bengal

Dear Sir / Madam,

It is observed that the voltage supply is not remaining adequate (i.e. 220V) throughout the day in all CESC service area. As a result of this the ampere consumption is increasing which in turn increasing the Meter Reading of individual meters of CESC.

It is considered that this is a technical way of generating more electricity bill for all CESC subscribers.

May I request you...
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S
Susmita Saha
from Turaiyur, Tamil Nadu
Mar 24, 2012
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wrong /excess billing

Address: West Bengal

RESPECTED sir,
my consumer no. is [protected]..In Feb12 bill bill is for rs1540 against normal billing of 650 to 800. The load is same.Unit consumed shown as 266 against normal avg of140 to 160.
pl recheck the meter reading n arrange for refund or adjust it 4m the next bill.
with regards.
s.saha...
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D
deepaktoshniwal
from Mumbai, Maharashtra
Mar 18, 2012
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HEAVY ELECTRIC BILL

Address: Hooghly, West Bengal

Respected sir,
The Electricity bill of my residence has increased to almost double. Total no of flats are 8 in our building and only billing is too high.Its not like we are consuming much because we have only 1 AC,2 Gyser.Everybody in the building is having 2 AC, Gyser and other appliances. We had made changes in our electric fittings like tubelights and other things as well. Another flat is also having same problem, she...
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P
PROBIR BOSE
from Kolkata, West Bengal
Feb 24, 2012
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EXCESS BILL ACCOUNTED FOR THE MONTH OF JANUARY'12

Address: North 24 Parganas, West Bengal

KINDLY REDIRECT MY GRIEVANCE APPEAL TO THE APPROPRIATE TO C.A



TO
THE DY.MANAGER (Commercial),
(kind attention to Sri Basudev Mukherjee)
CESC NORTH OFFICE
RESPECTED,
IT IS REGRET TO INFORM YOU THAT YOUR NOMINATED METER READING STAFF HAVE NOT ATTENDED MY HOUSE TO TAKE EXACT CONSUMED UNIT FOR THE MONTH OF JANUARY'12...
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TapasChandra
from Pune, Maharashtra
Feb 9, 2012
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Investigating unauthorised use of A.C. Machines causing fire

Address: North 24 Parganas, West Bengal

This is to bring to your kind attention that on February 3, 2012 (Friday) at about 5:00 pm, fire broke out in the Main Switch of Flat No. 204 (Owner : Sumit Pal) at the Premises No. 71 Shyamnagar Road, Baguiati, Kolkata 700055, and then a large scale fire spread out to all other Main Switches causing total failure of the electrical connections of the Building. Some of the flat owners of the building are now trying to restore the connections...
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S
Sonam
from Mumbai, Maharashtra
Jan 6, 2012
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UNAUTHORIZED Excessive electric bill DUE TO FAULTY METER

Address: West Bengal

Excessive electric bill
I have filed a complain against CESC Limited many months ago, in regards to excessive bill against our home AC consumption. An engineer came & found the meter to be jumping on counts & even though the AC is turned off , the meter still reads units. He confirmed us about faulty meter verbally also told us that someone again would soon respond towards this fault through CESC.Now, its been 2 months that...
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S
soumenroyal
from Pune, Maharashtra
Jan 6, 2012
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Unauthorised overhead AC wiring in Dolgobinda Sinha Lane, Salkia, Howrah

Address: Howrah, West Bengal

Dear Sir/ Madam,

This is to draw your attention that in our locality i.e. Dolgobinda Sinha Lane, Salkia, Howrah, the CESC contractor has started an unauthorised overhead AC wiring inspite of the objection raised by us and the local Municipal Councillor, Mr. Goutam Roy (ward No.- 12). Our lane is very congested one and those overhead wirings are passing within in a distance of Two/Three feet from house walls which is very dangerous....
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sarikagupta
from Hyderabad, Telangana
Dec 19, 2011
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electricity theft

Address: Howrah, West Bengal

Dear Sir,

This is with regard to electricity theft and high electricity bills by CESC ltd and inability to register a complaint online ( once u type ur complaint, the submit button doesnt work) and even at phone no-one picks up or when they pick up a consumer call, they disconnect it

I am a working professional and reside at Flat no.11/05, tower 4 ruchira residensy, 369, purbachal,Kalitala Main road, Kolkata...
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Y
yourbiswanath
from Kolkata, West Bengal
Dec 17, 2011
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Excessive electric bill

Address: West Bengal

I have complain against CESC Limited that due their faulty electric meter the charged me excessive bill. On 12.12.2011 i personally requested th Senior Commercial officer to make arrangement to check my electric meter but the request fells on deaf ears.
my Consumer no:- [protected]
Adress:- Biswanath Hazra
Ichapur Telecom Housing Complex
Bolck- B 7/ Flat - 12
Ichapur,...
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