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Updated: Jul 14, 2024
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N
noddy696
Jun 9, 2021
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Credit card sale call after DND full registration

I am still getting call from Citibank credit card sale even after I have registered for DND and selected as full to avoid any telecall sales.
Mobile...
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H
hardikparikh4you
Jun 6, 2021
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Credit card charge even after closure of card

Dear Sir,

I am a reputed employee of public sector bank. I have applied for Citibank credit card which was lifetime free and used it in 2018.I have used it only one time and made payment of it and closed my credit card in 2018. Recently I have checked my Cibil report where Citibank credit card shows Rupees 1838 outstanding balance in my account and due 700.In this Pandemic situation Bank Employees have worked in spite of corona...
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A
Avvni
Jun 4, 2021
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No due certificate

I have been reaching out to Citibank from all means with no response at al.
I need a no due certificate for the amount I have all paid .

Not sure how do I reach this bank to help on this ....
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M
machonaveen
Jun 4, 2021
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Extra Charges not waived off

Hi Team,

I raised multiple requests for waived off my extra charges for not paying the full credit card amount.

I affected with Covid and unable to pay ontime my credit card bill . i called customer care center for several times and requested to waived off my charges.

But no use of my requests they denied my request.

KINDLY NOTE that i cleared all my credit card bill now.
br...
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G
geetika_panda
Jun 3, 2021
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Closure of Citibank Suvidhaon Salary account

Address: Bangalore

Hi, I want to close my Citibank suvidha savings account and I have been raising request for the same since last 2 weeks. I have got an intimidation that in case of non closure within 12th June'21, I'll have to maintain minimum NRV of Rs. 1lakh and account will be converted to Savings Bank account. The customer care executives have been postponing the request in the name of Pandemic and have asked me to visit offline branch in case I need...
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N
nivy05
May 25, 2021
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Citibank Suvidha Account Activation

I, Nivedita Patri, hold a Citibank Suvidha Account which is currently inactive.I had sent self-attested KYC documents multiple times to their Chennai head-office.Then I visited the Kolkata Citibank Barbourne branch on 10th Apr 2019 and submitted necessary documents to activate my account.My address, phone number and KYC is already updated.
And I received a call from Citibank on 14th May 2019 saying my Suvidha Account is active but...
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B
BTripathy
May 21, 2021
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Credit card closure- Extra charges

I converted my savings account into an NRO account. The conversion leads to close my credit card. Since I wasn't aware of the pre-closure charges, I was waiting for the March month statement to clear off the dues. From March 5 until March 20, I received no message or email about the pending charges or any communication I have to pay immediately. Also, the linked credit card was removed from my account. So I was unable to check the charges....
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R
Ramakeerthana
Apr 28, 2021
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Mcupons fraud money deduction from account

Without my knowledge Mcupons have credited 270/- and debited 270/-

Again they debited 270/- rupees

How can I get my money back
Why this happened without any notification from bank...
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K
kishore2323
Apr 13, 2021
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EMI conversion after the full Payment is done

Hi

I have requested for EMI conversion but instead of that they sent me full payment statement without converting any EMI which i requested for, but now when i paid full amount not you are charging me the EMI process amount and emi amount

if you converted my EMI the why you should not informed me before i paid full amount...
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K
kranthikunny
Apr 12, 2021
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Card

Address: hyderabad

Hi sir last month i received a call from citi bank representative stating im eligible for credit card and i said ok and i provided my details and he applied it online and the rep has confirmed that i will be receiving the card within 15-20 days, but not received yet and no response from bank till date....
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N
nanakghatalia
from Mumbai, Maharashtra
Apr 2, 2021
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KYC Details of deceased persons

Address: CXitibank NA Fort, Dr. D. N. Road, Mumbai

Mrs. U. S. Ghatalia has an account No: [protected] with Citibank. Mrs. U. S. Ghatalia passed away on 19 August 2011. A probate application has been made to the high court by me Nanak S. Ghatalia who is the son of the deceased and a named executor in the Will of the Late Mrs. U. S. Ghatalia. Until the probate is obtained, there is nothing we can do.. Since 2011, this account has been kept open because of cheques coming directly into the bank...
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N
nanakghatalia
from Mumbai, Maharashtra
Apr 2, 2021
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KYC and closure of accounts

Address: Citibank NA, Fort, Dr D. N. Road, Mumbai

Mr. S. V. Ghatalia has an account No: [protected] with Citibank. Mr. S. V. Ghatalia passed away on 10 September 2008. This account is mentioned in the probate of the Late Mr. S. V. Ghatalia as his asset. This account has been kept open because the estate of the Late Mr. S. V. Ghatalia has not been wound up due to matters pending in court and nothing can be done until the court takes up the matter for a hearing and issues final orders. Since...
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A
Anuja Khoje Bhandari
Mar 26, 2021
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Credit Card : Unauthorized Credit card charges after blocking of the card

Address: R4-A/G, G Block BKC, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051

Hello,
I was using CITI credit card since 2015. Recently in the moth of July there was fraudulent transaction and i have blocked this credit card. I have received last statement of this card in July stating dues payable as "0".
Today I have received notice of payment of Rs. 1206.06 due for payment immediately. What is this? You people try to threten to affect my CIBIL score for non payment.
I am the credit card customer...
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S
Snehal.deth
Mar 23, 2021
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Converting total outstanding amount of my credit card into emi

I have requested several times to convert my total outstanding amount into emi also I have sent the required documents. Due to my financial condition I am not able to pay the min amount due. Got no response from them...
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A
achyuthn
Mar 20, 2021
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My address changed without my consent

Citibank changed my address without my consent which led to me losing a lot of money that I saved for my higher education. When I reach out to them regarding this issue, they are making me talk to countless customer care executives over the period of a month now and haven't even cared to provide a resolution.

Please take action!...
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A
Aruu
from Rajkot, Gujarat
Mar 16, 2021
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Fraud bank

Hi, i have a citizen bank credit card. Total outstanding is showing now 106000 which is overlimit. My credit limit was only 75000. I am using this card from last 2 years.

Currently, i am jobless from 1 year and not able to make payment of my total outstanding. Currently it is very hard to me to live a normal life in this financial crisis. My total outstanding is 106000 because every month interest charge is a round 3600 + overlimit...
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V
Vivekananda Kumar Boddam
from Hyderabad, Telangana
Mar 13, 2021
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Citi Bank Credit Card Outstanding Amount and Minimum Balance Due Amount

Address: Mumbai

Hi Team,

From last 3 months i am unable to pay minimum due amount as i am facing personal challenges in my life and i have already to citibank officials not to put interest and extra amount which i have outstanding of 81000, Request you to take action.

Once i settled down i will pay outstanding amount later.

Account :Card ending with 6608

Request you to take action....
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M
moruravi
from Hyderabad, Telangana
Mar 13, 2021
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Resolved

Payment for Gas booking done with credit card.

Dear Sir,

I paid for Indian Gas Cylinder Refill amount through the link I received after booking the Gas Cylinder by IVR Number on[protected] by using payzapp as payment mode with CITI Credit Card. Amount was deducted and successful message was received. While delivering the cylinder they collected amount and said that they didn't received any amount for the booking I have made. I inquired with Gas agencies and they replayed...
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N
Nandini Barua
Mar 11, 2021
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Unable to pay back ready credit

My ready credit account is deactivated may be because i don't use ready credit. But it is showing balance in negative.

Because it automatically deduct from ready credit when my account doesn't have sufficient balance. And when i want to pay back then it seems impossible because my account is in inactive mode.. what kind of logic is that?? It can deduct from inactive account but cant pay back. Custom service suggested that i...
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Q
qwerty0010
Mar 10, 2021
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Getting many calls for credit card and personal loan

This is disgusting, getting too many calls (Atleast 2-3 calls/day) from CITI bank and their consultancies for personal loans and credit card. A day is starting and ending with CITI bank call. Hope you can understand how they are irritating. I didn't apply for loan/credit cards in any CITI anywhere.
Couldn't understand how bank got my numbers.
Kindly remove my number (+91 - [protected], +91-[protected]) from your database. Expecting...
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