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Citibank Complaints & Reviews

www.citibank.co.in
1.8
Updated: Jul 14, 2024
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S
Simi Makar
Nov 9, 2021
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Credit card bills not received

Address: sm@careerist.in

Not been receiving my credit card bills regularly .send a mail to my relationship manger citigold, no response
Sharing my registered email id below .

Please share my credit card bill of Simi Makar...
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N
Nick Gers
Nov 4, 2021
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Number change for otp !!!!!!!!!!!!!

Hello
i have problem with citibank service
its not working
i want to change my number and address but the service request is not working !!
please fix this as soon as possbile.

''click here'' does NOT work !! PLEASE FIX THIS FAST !!!...
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M
manojku2900
from Delhi, Delhi
Oct 30, 2021
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Correction / Updating CIBIL Report / Manoj Kumar / CSEPK8914K

I would like to bring into your kind consideration that my name is Manoj Kumar (Pan No. CSEPK8914K). I have a Credit Card of Citi Bank & using the same from Last 3-4 Years. My card number is [protected].
Respected Sir, I am hereby writing this mail in reference to my CIBIL report whose updated by citi bank. I have checked my CIBIL score & shocked due to non timely payment of my credit card citi bank has updated my CIBIL bad....
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J
jakhus
Oct 30, 2021
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Complaint about change of my name in Bank Records

Hi Team

Myself Jakeer Hussain Mahamad have a citi bank and citi credit card account.

I tried all the ways to change my name in bank records and credit card account.

I have followed all the instructions specified by citi bank team, but I see no result after several follow-ups. They are not even bothered about customer's time.

When I try to explain my situation and pain, they simple...
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B
bijpanda
Oct 26, 2021
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Fraud Transection in my Credit Card -4386xxxxxxxx7010

Address: Gurgaon

Dear Team,

A fraud transfer was done in my citi bank credit card no-4386xxxxxxxx7010.Despite of my several mail and follow-ups they release the fund to the frauder & billed me the said amount .Finally I came to know about this portal and have hopes to get the justice.

Regards,
BIjaya...
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S
Shailza Malik
Oct 21, 2021
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Amount charged on deactivated card

I wish to raise a concern and grievance for the recent statement that I received. Please see that my card expired in September 2020 and I have not received my new card after that. Therefore, if you see your records, you will notice that I have not even used the card in the last 1 year. Can you please let me know why I have been sent this bill. I would request to reverse these charges at the earliest, update your records and send me an acknowledgement of...
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P
pr.srinivasan
from Delhi, Delhi
Oct 19, 2021
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Citibank card No.5546 3702 2820 8473

Address: 243 GURU APARTMENT

I am having problem in using my citibank credit card number [protected] as a message "failed" is appearing whenever I make online transaction. I do not know the reason as this problem started only quite recently.

Request you to resolve this problem immediately so that I can start using my card...
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R
Raj160901
Oct 18, 2021
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Credit card charges waived off

Dear team,
Citi bank card division,
9th floor, citibank centre, plot no c 54, 55 & 61, block g
Bandra kurla complex-bandra east, mumbai - 400051

Credit card no..[protected]
Name:.. RAJESH KUMAR

I want to inform you that i have cleared all outstanding amount. Due to my some health problem i could not pay outstanding payment. Regarding I was jobless/ unemployed from last 6 months...
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N
Nilz77
from Mysore, Karnataka
Oct 18, 2021
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Money deducted suddenly from my savings to Ready credit t and made my savings account empty

Address: MG Road, Bangalore

I am Citibank Salary account holder for last 17 years. Yesterday on 17th October Citibank did a maintenance and deducted 22000 that was in my savings towards ready Credit. I called customer care and they said that I did not get salary in my citibank for last 45 days so they reduced my ready credit line and made an adjustment with the money in savings for the extra amount that I utilized. This is a harassments as I am receiving salary in my...
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D
Drgokul Raaj
from Bengaluru, Karnataka
Oct 17, 2021
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Account opening

Address: Bengaluru

Hello,

Myself Gokul Raj and I'm a software engineer in a corporate company and looking to open a salary saving account in Citi Bank but it's showing me that citi bank is currently not accepting new applications. I work for Top MNC Corporate company and I prefer citi bank than any other bank.

I request Citi Bank to open my savings account at the earliest.

You can contact me @ [protected]
br...
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D
DeeajB
from Mumbai, Maharashtra
Oct 13, 2021
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Poor Customer Service on Settlement of Credit Card

I have been trying to close my credit with a settlement however I am not receiving any response from the Helpdesk or call backs. I tried as guided by the agents however no response so far. its been near about 10 days I have been wasting my time on it. Customer service gave me collection helpdesk number but no option to speak to Citi phone officer. Just tired of the process. Please help me get the settlement....
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M
Manjari Sen
Sep 26, 2021
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Not receiving any OTP

I am not receiving any OTP in my registered mobile number...
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D
Divya Chinnala
from Rajahmundry, Andhra Pradesh
Sep 24, 2021
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Need NOC/closed form for Citibank credit card

Hi,

I had credit card with number: [protected] with you and i have made the total payment. But i recently checked my cibil report its still showing active wherein it has to be closed.

Paisa baazar/bank baazar shows its closed but cibil shows active.

I request you to clear the same and send me noc letter, as i was calling the collection department the call is not getting through to them and its...
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N
naralashiva krishna
Sep 21, 2021
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ATM money withdrawal transaction failed and amount deducted

Address: MG Road,bengaluru,karnataka

Kotak Mahindra Bank — ATM money withdrawal transaction failed
N
naralashiva krishna
Sep 20, 2021
Mark as Resolved

Hi,

I Shiva Krishna CITI Bank Suvidha cardholder from past 8 years, made 10 transactions of money withdrawal at Kotak Mahindra Bank ATM, Chaitanyapuri-Dilusukh Nagar branch Telangana state on September 08 of 2021 at time 4:30 pm, among all the 10th transaction (Ref:[protected]...
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Prashant0701
from mumbai, Maharashtra
Sep 13, 2021
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Need NOC for credit card ending 6622

Address: ROOM NO 1, KANTESHWARI SINGH CHAWL, OPP.EKTAAD MANDAL, SAIBABA ROAD, JAWAHAR NAGAR,KHAR EAST 400051

Hi, I had a citi bank credit card few years back but never used it. I came to know few months back that the annual maintenance charge is pending so I paid that in March 2021. Now, I need the NOC from Citibank for this so that I can apply for home loan or so but I am not able to reach to the citi phone banking people. Also there is no reply from online portal since last 10 days.
Please advice what needs to be done...
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Nitesh Lakhmani
from Kanpur, Uttar Pradesh
Sep 13, 2021
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Want to Close Citi Credit Card Permanently

I want to close my citi credit card which is not delivered to me and I send them a mail regarding the same but didn't get response and also I am trying to call citi customer care number i.e.[protected] which doesn't exist.

Just wanted a call from citi bank customer care and want to close my citi credit card.

Best
Nitesh Lakhmani
[protected]...
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S
srihari kumar Goud
Sep 9, 2021
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Credit Card Expired but not received any new Credit Card

Address: Bangalore

Hi

I have a Citi Rewards Credit Card ending with 4831 and it was expired on 05/2020.
After expiring my existing credit card I haven't received any new credit card from Citi Bank but I am getting messages that overdue of the new credit card ending with 5058.

I am frustrated with reaching with CITI customer care. either its horrible to reach over customer care or they will not respond to my queries.br...
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S
Sudeep Duggal
from Mumbai, Maharashtra
Sep 3, 2021
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Credit card mis-selling

I have been missold a corporate credit card by one of your executive claiming to be providing cards for corporate customers. He even had my organization details. So seemed legitimate. He told me that I would get a mail.. which contain all the offer details which I have to approve then and only then will the card be issued.. but I have been fooled and no such mail.claim.. I would like to inform you that I DON'T INTEND TO GET THE CARD. Please...
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V
vs16109
from Mumbai, Maharashtra
Sep 2, 2021
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Misleading Reporting and Failure to intimate customer about dues

I am holding a Citibank Credit Card since one year. I have been facing problems o[censored]nprofessionalism since then. I had mentioned at the beginning prior to the underwriting process that only if limit is going to be more than 2L it can be processed and without any Annual fees since I have 5 other banks’ Credit cards with limits of 2L and above which are Lifetime free cards and my Credit score at CIBIL was 814 hence I was getting calls offering...
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R
Ramesh Perumalla
Aug 28, 2021
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Credit card bill generating continuously without delivering the card.

Address: Hyderabad

Hi,
I was using citi credicard which was expired on june2020.I didn't received any new card after that..but the bill is generating and sending to my registered mail and phone continuously by showing last 4 digits of new card..since I didn't have card I am unable to pay..I tried to contact citi customer service 100s of times but everytime IVR is asking for card details .I am unable to contact.
Because of the above scenario my...
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