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Citibank Complaints & Reviews

www.citibank.co.in

1.8

Updated: Jul 14, 2024

Complaints 1863

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670

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1193

So far, so good. Citibank is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Citibank will keep up the work and continue to help more customers with their concerns even better 🤝

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I HAVE DEACTIVATED MY CREDIT AROUND 2 Years back but still I am getting amount due messages

Delivery address change

EMI conversion after the full Payment is done

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Citibank reviews & complaints page 7

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Address: Shiv Shakti Nagar, Jodhadih More, Chas, Bokaro Jharkhand

I have transferred 5000 rupees to Punjab National Bank via IMPS, my money was deducted from my Citi Bank account but didn`t receive it to the PNB account.
Date of Incident: 27th Aug 2021
Reference Number:[protected]

Please process my transaction as soon as possible....

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Address: B 17, Rosewood City, Sector 49, Gurugram, Haryana

I have paid much above the amount spent on my Credit card but still, I am being charged interest on interest.

Details of payment are as per below.

City Bank Credit Card Payment
Reference No. Date Payments
RHDF[protected] 80, 000 1-Jan-20 INR 80, 000.00
RHDF[protected] 60, 000 2-Feb-20 INR 60, 000.00
SHDF[protected] 5, 000 5-May-20 INR 5, 000.00
SHDF[protected] 4, 000 31-May-20 INR...

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My debit card was getting expired so the new card was couriered to my address. As I am at my hometown right now the card got returned and destroyed. So I called the customer care on 23rd August 2020 from my registered mobile number and the call is answered by "Simon".

He suggested me that the new card is returned and destroyed at branch. So i need to block my current debit card from mobile banking and he will raise a new card...

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I closed my Citibank credit card long back, they offered at my address new card which I didnot even activate and asked them to close it. Now they are asking for annual charges for same...

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I am a citi bank credit card holder my card was expired two months back. Since pandemic situation my office is not in function and I'm working from home so asked them to change my address and deliver my card to new address. Because of changes in card details I couldn't retrieve my login password for online banking so I spoke with customer care multiple times and send emails everytime as they asked and guided but everytime whenever I send...

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Hello,
I have filled petrol from SRI SARADA ENTERPRISES Bellary road, Bangalore (Indian oil petrol pump). When I wanted to redeem my citibank reward points, they refused saying that CItibank machine is not available and the points cannot be redeemed.
Request you to check on this since the very purpose o[censored]sing the Indianoil citibank card is lost if this facility is not provided in the pump.
Thanks....

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My mobile no a credit card issued, which i had never applied which last 4 digit is 7477.

kindly check and close....

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Address: Mumbai

I have got a personal loan with Citibank since 2019.
EMI due date 1st of every month.
On 1st May 2021 i was not able to make the payment of 18803 to Citibank .
I also received 7 calls between 2nd may 2021- 14th May 2021 on which I clearly updated that the payment for may 2021 and June 2021 will be done on 1st june 2021.
Even after updating a recovery agent visited my residence on 19th May 2021 without any prior...

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Address: 6-5-539, New Bhoiguda,7th lane, Secunderabad, 500003

My loan account number is CEJ[protected], The loan was taken in the year 2007 for the purchase of Maruthi Suzuki Alto (AP10AN2757) which has been repaid and the bank has acknowledged it by sending a letter stating the loan account has been closed along with the security cheques submitted earlier. However, we haven't received the NOC and the Form 35 which is mandatory to get the vehicle registered on my name. Kindly look into this issue at...

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Address: #11/1, 6TH CROSS, VIJAYA BANK COLONY, BANASWADI

NOC needed for payment made against closed Credit Card [protected]...

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Address: #103, 7th Cross, Nanja Reddy Colony, Murugeshpalya, Bangalore- 560017

Hi,

My Credit Card number is [protected]

I had cleared my dues in November 2020. However, after repeated followups for 2 months with the collection agent, I did not receive my No- Due Certificate. I tried reaching out via customer care number- there was no option to connect with anyone or register my request. I could only talk to the IVR that said that it has no information regarding a closed account...

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Plz Help Me .. I am using Citi Rewards Credit card from 3 years.. nice Experience And Relationship I have with Citi I pay my Card payment on time .. in my citi mobile app I applied Loan on credit card.. on 15/07/2021 Morning at 9.04am ..my credit limit Blocked that loan amount ..Still I didn't get my loan amount to my Account.. I applied for emergency purpose.. yesterday I got my monthly statement its showing I want pay EMI.. without...

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Respected sir,
I am gollangi someswararao working in CISF in DMRC(Delhi metro rail corporation) since 2018. I have been using Citi bank's credit card(card no;[protected]) for 02 years. But recently I had bought a mobile and one SONY wireless Bluetooth headset on EMI. Already the total amount of both items had been blocked including interest charges which were shown at the time of purchasing online. Again interest charges monthly...

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June 22 2021 i have made NEFT payment for rs.200000 for my credit card by mistake. Immediately i have raised a complaint for reversal of paid amount. Citi customer support informed that we can return your money after 3 days only. Complaint no 2942, conversation with officer Jhansi rajan on 22.06.21. No acknowledgement for my complaint was given to my mail or sms for all below complaint no also. Been following up for the credit to be given...

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I want to block my credit card and I have to tried call to customer care but no one support me...

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I would like to bring forward the fraud that's been happening under the Citibank premiermiles which is handled by goibibo. I have over 2 lakhs reward points under my card which I had to redeem under premiermiles. I was trying to book hotel from their list but to my disbelief all the prominent hotels were sold out by default no matter whatever dates we put. I had raised this issue in Jan 2021 to their team which they claimed to be working...

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Address: Hyderabad

The nums provided are just giving a busy beep sound when called this is very bad service what if some one wants have emergency to talk abt there account or credit card transactions provide alternate num else make sure the nums which are mention is ringing...

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This is regarding my card 2867 . I have requested by written e mails to the customer care and gravuience department for the waiver of interest amount and other charges charged on my card . But inspite of repeated reminders no action has been taken, neither waived of charges nor settling my account to clear the outstanding in easy emi's

you are requested to do the needful .

Regards
Gurcharan...

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Hi, My suvidha a/c [protected] was showing 27 lacs balance on 15 June 2018. Hence I submitted a cheque to transfer 25 lacs to HDFC bank. You honored the cheque without informing that it includes Rs -275042.59 of ready credit from overdraft a/c. I realised the mistake & called the bank between 15-17 June 2018 & told them that I dont need any ready credit & I would transfer the fund to my suvidha a/c [protected] immediately & hence consider that...

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Hi

have made multiple calls, mails to citi bank for no due certificate for my citi credit card, but nothin recieved so far ..

Everytime the executives say different things .

I am in need of NOC on urgent basis.
Not sure wat else to do...

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