[Resolved]  Aircel — GPRS / pocket internet

I m using aircel in delhimy number is[protected],
I purchased a aircel sim card on 10th of june, 2009
I recharged with rs.98 to get unlimited internet, but when i started using pocket internet, browsing/surfing was fine, but download was very poor, when i try to download a file which is more than 750kb-1mb, it doesn't downloads the full file, it gets paused, and now after 5 days the browsing is also getting poor and downloading is literally 'nill', this is pure cheating and looting by them in the name of free unlimited internet.
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Apr 7, 2017
Complaint marked as Resolved 
Feb 20, 2014
Jitanjan Sarkar's response
i want my number [protected] of Aircel to be deactivated ASAP.. the sim was misplaced few months ago and i found out today that it is being used by someone else in Kolkata.. it's my urgent request to deactivate the above number which is registered under the name of Narayan Ch. Sarkar.. Thank you..
Verified Support
Mar 07, 2017
Aircel Customer Care's response
Dear Mirja,

We regret to inform you that given details are not matching with our record. Please share the date of connection purchase so that we can assist you better.

Warm Regards,
Aircel Social Media Team
 
1194 Comments

Comments

Sir plese active aircel net.

Aircel - sim card — In/Out calls locked over 10 days - 9094321160.

FROM : Dr. Viswanatha Sankara Rama Subramaniam (DR.VSRS)
1) Mobile No [protected]. Aircell wanted a proof of name and address through a SMS message from DT-AIRCELL from Washermanpet, Chennai.
2) Sent Passport copies of (Name, address etc) + Passport photo in time (21st Aug 2009). by courier. Now I am based in Alwarkurichi (in the passport address).
3) The courier was refused by your Washermanpet office, and was returned to me.
4) I sent the same through your Tenkasi (controlling office - Madurai) agent on 31st Aug 2009.
5) I have a balance of Rs 116.83 and validity of my sim card is upto April 10, 2012.
5) The sim card is locked even today the 3rd Sept 2009 (No in or out calls).
6) I regret for taking an Aircel sim. I am dissatisfied by the lethargic attitudes of the Aircel personnel and the service centres.
7) Please release the lock imediately.

sir i need to connect web access in my nokia 7500 pls tell me what to do.
iwant number det
I don’t think you need to be angry over this since this is the usual procedure followed by any telecom operator under government regulations. And to tell you frankly I believe in this myself as it is for our own safety as citizens. I would suggest you to visit your nearest Aircel store and submit the papers and I am sure the activation will happen in no time….or otherwise you could speak to the customer care
It is true. There is very big problem in Aircel connection especially in Internet connection. You can not surf even a single site. When you start surf a site connection always get disconncet in between and it is continuous process. They are just attracting people through their 98 unlimited surfing offer but they are not able to provide internet service. If you(Aircel) can not provide this(internet) service then why are you advertising it so confidently and ambitiously? Are you only want to make make money without customer satisfaction? AIRCEL PEOPLE you need to improve your services very much if you want to stay in the market. Otherwise I doubt about your future...take it carefully.
Hey guys it really works Rs.98 unlimited GPRS Internet for browsing is really a priceless gift to me.
Poor signal is not only issue for the pocket Internet service of aircel but also for the country mobile service network .
I'm feeling developing and you?
Go aircel keep it up & up!!
How to activate aircelonline
SWINDLER Company!

Sold me a Prepaid Connection promising Fast Unlimited Internet @ Rs 98 a month.

Fact is:

1. Internet Service is totally useless. Painfully slow, frequent disconnects and intermittently down.
2. Customer Care puts you on hold for ages and then simply disconnects the line.
3. Customer Care will take you through a useless and annoying questionnaire about everything other than the problem. I guess either they are trained for this or they have picked it up as a survival tactic working for this BOGUS company.

To anyone reading this, I sincerely advise STAY AWAY FROM AIRCEL.

IF I HAD THE TIME, and I may, I WOULD SUE THIS COMPANY FOR CHEATING AND MALPRACTICE

BOYCOTT THIS BUGGER!

GAURAV PRASHAR
AIRCEL No. [protected] UP (W)
SWINDLER Company!

Sold me a Prepaid Connection promising Fast Unlimited Internet @ Rs 98 a month.

Fact is:

1. Internet Service is totally useless. Painfully slow, frequent disconnects and intermittently down.
2. Customer Care puts you on hold for ages and then simply disconnects the line.
3. Customer Care will take you through a useless and annoying questionnaire about everything other than the problem. I guess either they are trained for this or they have picked it up as a survival tactic working for this BOGUS company.

To anyone reading this, I sincerely advise STAY AWAY FROM AIRCEL.

IF I HAD THE TIME, and I may, I WOULD SUE THIS COMPANY FOR CHEATING AND MALPRACTICE

BOYCOTT THIS BUGGER!

GAURAV PRASHAR
AIRCEL No. [protected] UP (W)
Yes service to customer is very very very poor...
They dont have any dedicated service for Internet.Whoseever is not working they dont care for that.
Really Aircel is an irresponcible and a cheater.
dear sir,
my self sunil kumar, i am from arki, distt. solan. i have carry your aircel connection ([protected]) and i am using pocket intenet on this no. last two or three days, i m handling problem. I want to told you, i am able to connect PI but i am troubled to open any page or site. then i talk to coustmer care but i am not got good response.
pls resolve my query as soon as posible.

thanking you,
sunil kumar
mob. no. [protected]
hai
i want gprs setting plz send setting to my email GjobsDataservice.[protected]@gmail.com
My mobile no. is [protected].
I purchased the pocket internet recharge of 98/- due expressive unlimited interent.
But after 5 day over I am not able activate this function due to poor customer care service.
After 7 PM it is rare to connect CCO GPRS support team.
I tried 2 hrs continiously to call for internet connection but could not get positive response.
After lot of hit & trial finally connect internet but it is really poor response speed is very slow only
google you can access but other side very difficult to connect.
Pls dont use this service dont waster your money give some but who need.
Hi, i have a blackberry curve 8310. Aircel and blackberry both have advised that it is not possible to connect to internet using blackberry phone. (due to modem restrictions). Please note that i am able to access internet on my phone, but i am not able to connect to internet on my desktop/laptop using the same. Any help/advise would greatly be appreciated.
i am using a nokia 5130 handset... i am using pocket internet facility... but it is too slow fo me... so pls give perfect solution for this...
I have Byone 600 Mobile so It has supported or not his Internet connection it can be ask many time to the aircel service center but he also can't knowledge about the his Internet connection so how can i purchase his product.
maar goli aircel nu, iski piyo di aisi ki taisi, sabko bewakuf bana raha hai, bond karo bhai band karo aircel net connect pi band karo, speed ki to maa behen kar di hai
I am usinjg pocket internet facility till from 4 days but i am unable to acess any site.When i want to see any videos then it gives me message that at first you have to define default acess point first.
Please. do something to solve this problem.my no.is [protected]
I have aircel connection but i am suffering from last two months .my account balance reduce one rupees in one day.it send a sms on 5303001 and cut my balance .i have already contact airecel costumer care and say my problem .he worded a complain my complain no is[protected] and said your problem is solved within 16 September but write know I have safariing same problem again i contact c.s but he does not say any thing and cut down my phone .please solve my problem and return my balance because it activate this services without any information .

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