[Resolved]  DHFL Home Loan — Never go fror Home loan from DHFL almost all are suffering

Very very very poor service provided by DHFL. I took a home loan from DHFL and they harass a lot during sanctioning the loan charging processing fees much more than any other bank and many more hidden things in loan which we come to know after sanctioning the loan. And after sanctioning the loan they increase rate of interest within 2 months. So shocking and horrible. Worst service and am planning to switch home loan from DHFL to any other bank.
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Nov 4, 2018
Complaint marked as Resolved 
Verified Support
Oct 04, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Dhananjay,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan application number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
 
144 Comments

Comments

Yes, i agree that the services of DHFL are very stupid. recently i applied for home loan and submitted check as service charge of loan .After my 4 month potions there saying that rejected the loan application without any reason. And the had taken my check amount
dear all
remedies are as under
1 file a case in consumer court
2 file another case in MRTP commission
3 File one more case in Competition Commission of India
4 file a complaint with national housing bank
after above 4 complaints see the result in just 3 months with company bending on kneels for a compromise.100 % solution to all the grievances
sk
DHFL loan is very unreliable and do not recommend to opt for the same. The service is also very poor. My loan was sanctioned but at last moment they revert back for no reason. It would be wise to look for other banks.
Never go for DHFL home/commercial loan. I had a very bad experience with them. It took them 5 months to take decision of the loan sanction and suddenly they backed out and cancelled the loan. I already paid the processing fees as well.
Very bad experience with DHFL.

DHFL Home Loan — Disbursing the loan amount without information

Hi,

I have requested DHFL to evaluate the construction level and release the loan amount. in that i requested them to inform me before releasing the loan amount.

But they released without any information and i got worst response from the Bank when i contacted branch manager.
I need loan to purchase plot, please any one suggest me..
Yes I also have very bad experience. I tken home loan from DHFL and after that drastically they increased the interest rate. Now it is reduce, but they are not imposing me the reduced rate, even after my request. Very bad experience with DHFL.
I too agree that DHFL is most worst bank in service and ROI. They said that the ROI will vary according to RBI regulations but for the last two years RBI slashed down the ROI many times but DHFL never decreased and they Increased ROI from 10.75 to 14.50%. I too advice the people not to go for house loan with DHFL
i took loan frm dhfl tly for 9 lakhs...and they took service charge of rs110, 000 and an insurance of rs 50000 ...frm icici..theyr doing fatherless job ...friends pls dont take loan frm such a financing co
Can you suggest me to transfer my DHFL home loan to another bank.

what is transfer procedure.

Dhfl Home Loan — home loan

very Very bad finance company , cheater, they eating my login amount , they bound me to 2 extra insurance while disbursing, if i take loan from their company , but not tell before, rate of interest is high.. very bad approch and behavier to the customers by the manager
Very very very poor horible service provided by DHFL. I took a home loan from DHFL and they harass a lot during sanctioning the loan charging processing fees much more than any other bank and many more hidden things like 2 insurance one is savings and another is savings insurance in loan which we come to know after sanctioning the loan. so i am not take loan from them, , they dont return my money also...
i agree very to the power infinitive bad loan provider, they also eating my money but not give service ...
Dear All

thanks for given valuable suggestion, i am Maddy, and I already taken loan from DHFL - 2 month before ...i want to transfer Loan from this bank to any nationalise bank ...
so please suggest :
1) Is DHFL applied any charges for this?
2) Is DHFL create any problem for exit ?
Very poor Services and for prepayment need approval from Head Office, if we go for HO approval what they will do, it is our decision for Prepayment. we need to visit your branch office many times for prepayment. what is this? ridiculous
I HAVE TAKEN HOUSING LOAN FROM DHFL. ALTHOUGH THEY CHARGED EXTRA RATE OF INTEREST IN COMPARISON TO OTHER BANKS BUT THEIR SERVICES IS VERY POOR. THEY NEVER REPLY E-MAILS OF THE CUSTOMER. HDFL NOIDA RELEASED DEMAND DRAFT OF RS. ONE LAC ON 28/02/2013 IN THE NAME OF GAURSONS PROMOTERS PVT. LTD. BUT THEY DID NOT HAND OVER THE SAME TO ME INSPITE OF MY VARIOUS PERSONAL VISITS AT THEIR OFFICE AND THEY SEND THE DD THROUGH THEIR REPRESENTATIVE MR. GARAUV IN THE OFFICE OF BUILDER ON 09/03/2013 AND DELIVERRED THE SAID DD WITHOUT OBTAINING PAKKA RECEIPT.

WHEN I CONTACTED IN THE OFFICE OF BUILDER TO OBTAIN PAKKA RECEIPT OF RS.ONE LAC, THEY CONFIRMED THAT THE SAID AMOUNT IS OUTSTANDING AND THERE WAS NO DD DEPOSITED. I SENT VARIOUS E-MAILS AND PERSONALLY VISITED IN THE OFFICE OF DHFL BUT VERBALLY ASKED THAT THEY HAVE DEPOSITED THE SAID DD IN THE OFFICE OF BUILDER. AFTER A NUMBER OF VISITS AND E-MAILS TO DHFL THEY PROVIDE ME ACKNOWLEDGEMENT RECEIPT OF BUILDER DATED 09/03/2013 AFTER CONSUMING TWO AND HALF MONTHS. WHEN WE PROVIDE PHOTO COPY OF THE ACKNOWLEDGEMENT LETTER TO THE BUILDER, THEY INFORMED THAT THE SAID DD HAS BEEN MISPLACED AND THEY PROVIDE ME UNDERTAKING FOR ISSUE OF DUPLICATE DD OF RS. ONE LAC.

I HAD DEPOSITED THE SAID UNDERTAKING OF BUILDER IN THE OFFICE OF DHFL ON 30/04/2013 AND VISITED A NUMBER OF TIMES IN THE OFFICE OF DHFL AND REMINDED ON TELEPHONES & SENT VARAIOUS E-MAILS TO THE OFFICIALS & HELP DESK OF DHFL BUT TILL DATE I HAVE NOT RECEIVED ANY SOLUTION.

DUE TO MISTAKE ON THE PART OF DHFL I AM PENALISED TWICELY ON THE ONE HAND HDFL HAS CHARGED INTEREST ON THE SAID AMOUNT W.E.F. 28/02/2013 AND ON THE OTHER HAND BUILDER HAS IMPOSED PENALTY DUE TO DELAY IN DEPOSITING OF RS. ONE LAC.

IT APPEARS THAT THERE IS NO RESPONSIBLE OFFICER IN DHFL AND THEIR HELP DESK IS ALSO USE LESS BECAUSE THEY ARE NOT BOTHERED THE E-MAILS OF THEIR CLIENT AND THEY DO NOT PROVIDE ANY HELP OR SOLUTION OF THEIR PROBLEMS.


P.K. GUPTA
A-120/A, SECTOR 27, NOIDA
MOBILE NO.[protected]
LOAN ACCOUNT 244.
I am taking a Site loan from DHFL, kindly let me know after how many months you can switch your Home loan to other bank??
Very very very very fu----- g services. Lot of hidden changes. Poor support and service. Typical govt. company working style.
i totally agree with u.i have taken homeloan frm dhfl pune. after sanctioning the lone & doing all procedure they let me knoe that the loan is for 30 yrs & not for 20.That was my big mistake.

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