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Delhi Transport Corporation [DTC] Complaints & Reviews

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Updated: Oct 7, 2025
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Delhi Transport Corporation [DTC] reviews & complaints page 89

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F
Funtru
from New Delhi, Delhi
Jul 30, 2014
Resolved
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Sir/ Madam, I am daily office goer and everyday travel by bus. The bus to Nehru place, okhla(DTC old bus) model who has arriving time at 9 or 8:55am in the morning does not stop. The stand is padmini enclave (chor minar). The driver very smartly runs away without stopping at the bus stand and this is happening since last week. If another bus is standing the driver escapes from the side and runs away. Kindly take some action as in the morning everyone has there time limits as well as short of time as we all have to reach our offices. Thanks Geetanjali
Aug 14, 2020
Complaint marked as Resolved 
I have also faced this problem . First, These DTC buses are not on time. And second, they don't stop at bus stops. Many Passengers have to run for catching bus including the old persons.

Are DTC buses really for public service ??? I don't know whether this portal will take some action. But yes, I hope for good.

Thanks
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    A
    AbhishekGaur9003
    from Chennai, Tamil Nadu
    Jul 4, 2014
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    Address: New Delhi, Delhi

    Dear Sir,

    I am Aman sharma was travelling in a DTC bus route no. 727, DL1P C-9661 20:41, Depot Name : Madhu Vihar, Dwaraka, Delhi, the bus conductor has misbehaved with me. Please take neccessary action against him.


    Regards
    Aman Sharma
    ([protected])
    Delhi Transport Corporation [DTC] customer support has been notified about the posted complaint.
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      Puneeta13
      from Jaipur, Rajasthan
      Jun 25, 2014
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      Address: New Delhi, Delhi

      I want to complaint against the bus rout no. 33 (Anand Vihar & Nand Nagri), that this bus rout does not stop at the bus stand of GIP, Sector 18, Noida. It is so unconvincing for the people who have to take bus from this stop
      .The last stop of this bus rout is sector 44, challera, Noida.


      There are other buses which goes from this rout but they also doest stop at GIP, Sector 18, Noida, mentioned below:

      Bus rout 8439: Timing 8 P.M
      Bus rout 7496: Timing 8:15 P.M
      Bus rout 8366 DLIPC : Timing 8:30 P.M
      Bus rout 7368: Timing 8:31 P.M

      Within an hour above all buses are running from this rout but they dont stop at this bus stand. I would request you to please consider my complaint and please take appropriate action against these buses so that they stop the bus at Sector18, (GIP), Noida.
      Aug 14, 2020
      Complaint marked as Resolved 
      Delhi Transport Corporation [DTC] customer support has been notified about the posted complaint.
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        C
        Camroon White
        from Delhi, Delhi
        Jun 5, 2014
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        Address: New Delhi, Delhi

        Sir, i have travel to "Orange BUS" 448 Hamdard Nagar bus from Malviya nagar Metro Station to Khiriki ext. at 9:47 AM on 5th June 2014. Bus No. DL 1PC 6205 in this bus Conductor take money to all passenger but they didn't given Ticket to any passenger. they told no ticket checker stand on the way so " you can travel without ticket malviya nagar Metro Station to Shekh sarai " So humbly request to you please solve this problem because. Ticket magane per bhi conductor ne ticket nahi diya aur fight karne ko taiyar tha . other wise i am going to some higher level with this issue. Thank You.
        Delhi Transport Corporation [DTC] customer support has been notified about the posted complaint.
        Sir,

        i have travel to "Orange BUS" 448 Hamdard Nagar bus from Malviya nagar Metro Station to Khiriki ext. at 9:47 AM on 5th June 2014.
        Bus No. DL 1PC 6205 in this bus Conductor take money to all passenger but they didn't given Ticket to any passenger.
        they told no ticket checker stand on the way so " you can travel without ticket malviya nagar Metro Station to Shekh sarai "

        So humbly request to you please solve this problem because.

        Ticket magane per bhi conductor ne ticket nahi diya aur fight karne ko taiyar tha .

        other wise i am going to some higher level with this issue.


        Thank You.
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          Ashallak
          from Noida, Uttar Pradesh
          Jun 2, 2014
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          I took the bus from Sector 11 (Noida Border), gave Rs. 10/- to the conductor (AC Bus), he said he want 20/-, is the charges upto Mayur Vihar Phase 3, I said the min. charges is Rs. 10/- and if it 10/- u give the ticket or return by money, i will get down. He didn't return back my money nor gave me ticket for the amount given. Then when so much argument he gave me ticket and asked me to get down from bus, and the amount of the ticket is over. I told him if it is over 10/- just return back my money I will get down at the place of boarding. When we reached Mayur Vihar phase 3, he was not letting me get down from the bus, I asked the booth to give me complaint book, he said it is with Conductor. The conductor was not ready to give me complaint book even, he was saying tell me I am here only. How can we register a complaint against the conductor, if the book is with him only. I have the ticket with me as a proof. Vehicle No. is DL 9969 (AC) reached at 3.10 p.m. at Mayur Vihar Phase on Saturday. The Number is 34A Ticket No. is 48233
          Aug 14, 2020
          Complaint marked as Resolved 
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            S
            sailender singh05
            from Pilani, Rajasthan
            Mar 12, 2014
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            Address: New Delhi, Delhi

            Dear Sir i lived in Delhi and I am taking training in oil India ltd company which is in Noida sec 16, sir today i caught bus 323 whose bus no was 0172 from south ex, the conductor of that was not in his dress so don't know his name but i gave him 30 Rs and took ticket of 21 Rs, but he did not return me my left rupees, when i asked to him to return money he started quarrel with me and said that he will give me later he don't have changes but he was giving changes money to those who travelled or caught bus after me I complaint about him to driver who was also not in dress but he did not response any thing and did not say anything to conductor than I complaint to police but the driver did not stop bus on that place where I had complained, one police officer called me on my cell. I have given him full detail and he said that to complain you first if you not take any action than i talk him again . so I request to you that please take some strong action because he has made a buisnes to earn money and he and driver was not in dress they should had been and which is in DTC rule.. my name is Sailender singh phone no is [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
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              M
              mousiqi01
              from New Delhi, Delhi
              Feb 10, 2014
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              Address: New Delhi, Delhi

              Sir, I am employee of Star Group of Hotels. One Day Dt 10/Feb/2014 DTC Route No. 764 is suitable for my office.Today[protected] at 09:30 P.M. At Mahipal Pur - Dhaula Kuan T Point at Running bus bus Number Plate ( DL1P C 9261) From Najaf Garh To Nehru Place Terminal There is DTC driver behaviour is so bad. He talk with me in very Bad Language & Abuse me also & Offered me for fights on the road Because I Request to the driver to stop the bus on the road without bus stand if he was unable to stop the bus on the road so he can speak with me in respectfully So, I request u to take action against the driver. I'll Never Leave him until he will not sorry to me othervise i have many contacts in media i'll aproch to media & presenting on the televison & complaint against Depot Complaint to Delhi Traffic Police Against Manager & Drivers of Nehru Place Terminal for the Cancellation of his Driveing Licenece of the Driver Or Permitt. Thanks... Pankaj Kumar [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
              मि॰ पंकज क्या आप जानते है कि आप ड्राईवर से क्या कार्य कराना चाहते थे आप ड्राईवर से माननीय सुप्रीम कोर्ट के द्वारा दी गई गाइड लाइन का उलंघन्न कराना चाहाते थे और आपने स्टार ग्रुप का कर्मचारी होने की धमकी दी होगी और यह आप अच्छी तरह से जानते थे कि आप ड्राईवर से गलत कार्य कराना चाहते थे क्योंकि लो-फ्लोर बसो को दिल्ली मे चलते हुए सात साल हो गए है और आप उस दिन भारत के किसी दुर दराज क्षेत्र से पहली बार नही आए होगें और आपको पता नही होगा कि बस का गेट निर्धारित बस स्टाप पर ही खुलता है और आप सरकारी कार्य मे बाधा डाल रहे थे जिस प्रकार आप अपने अधिकार का प्रयोग जानते है उसी प्रकार ड्राईवर द्वारा भी अपने अधिकार का प्रयोग किया होता तो आप की रात्री किसी पुलिस स्टेशन मे कटती और आपकी मीडिया की धमकी रखी रह जाती और आगे से ध्यान रखे, साथ के साथ गुस्सा करने वाले ड्राईवर बहुत अच्छे होते है और जो ड्राईवर चुप रहते है वह अपने अधिकारो का प्रयोग करते है और आपकी तरह से कार्य कराने वाले गनतव्य स्थान जाने की बजाय पुलिस स्टेशन जाते है क्योकि ड्राईवर किसी के निजी कर्मचारी नही बल्कि सरकारी कर्मचारी होते है आप को एक अच्छे नागरिक होने के नाते किसी व्यक्ति या कर्मचारी से गलत कार्य न कराए बल्कि कोई व्यक्ति या कर्मचारी गलत कार्य करे उसे रोकें और आपने खुद कबूला है कि आप बिना बस स्टाप के उतरना चाहते थे यानि गलती आपने शुरू की और अपने लेख मे धमकी का भी प्रयोग किया है जो किसी भी दृष्टि से ठीक नही है so be cool man and always be honest.
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                A
                ayshanadeem
                from Delhi, Delhi
                Jan 28, 2014
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                Address: New Delhi, Delhi

                Bus number 542 starts from Seemapuri Depot and end on Hauz Khas/Malviya Nagar. There are no service now a days from Seemapuri Depot sometime they run the bus or sometime not. Its depend totally on their mood, after asking to the Depot Head, he said that now there is no root of 542, that is in the hand of Ambedkar Nagar Depot. Can anyone provide me notification or tell me what is this Drama of DTC. There are all person suffer so many problems because of this.
                Aug 14, 2020
                Complaint marked as Resolved 
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                  S
                  SP pandey
                  from Kotdwara, Uttarakhand
                  Nov 1, 2013
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                  Address: New Delhi, Delhi

                  bus no.- DL 1PC 7830 date-31-10.2013 time- 2:15pm bus stand- ITO Route no- 770A Sir when i entered into the bus i gave him Rs 50 and asked him for 2 tickets and he returned me Rs 20 and gave me just one ticket. When I pointed out his mistake he started abusing me and used vulgar language. My ticket no are-15495, 15494. My name is Shriprakash Pandey([protected]- Air Force Station Race Course New Delhi) Witness names:1. SM Tiwari ([protected]) 2. Rajesh (Ministry of Home Affairs, North Block[protected] Sir kindly take strict action against this regard and inform me on my e-mail- pandey.[protected]@gmail.com
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    A
                    azam salmaani
                    Oct 26, 2013
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                    Resolved

                    delay in make the student bus pass of ggsipu

                    Address: New Delhi, Delhi

                    dear sir, i am the students of chanderprabhu jain college of higher studies which is affiliated to ggsipu and the university provide the concession in dtc bus pass and already sent the list of students in dtc deptt even the employee of dtc of alipur branch not make the pass and not give the information about it regards. azam...
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                    C
                    cibrown
                    Sep 21, 2013
                    Resolved
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                    Can you please help me , I got a call from yourselves to come to yourselves for my telephone services , and your representive says Phone , Line Rental and calls would be £17 something and my BT bill was £27 and I asked the representive if the £17something included everything including , caller display , answer machine,line rental .anytimeany call and she said yes , but all the bills I have received from you have been over £17 , I feel I have been extremely mislead , I have already called to complain and asked for a call-back , but no-one called me back . I also asked when my contract ended and they said October 2014 , which I was not told about either , normallty a contract is a 28 day rolling contract or 12 months or 18 months . I have also spoke to consumers direct regarding this and they are looking into it . When I previously called to make a complaint the lady says she would listen to the call and get back to me , which has never been done . Please I need get this sorted I am disabled and I need to get this sorted out asap as its stressing me , which I don't need and I worry when a letter comes through the door because I never know what my next bill will be .
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      D
                      dspl
                      from Delhi, Delhi
                      Aug 31, 2013
                      Resolved
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                      THE ABOVE SAID BUS ROUTE HAS A VERY LOW FREQUENCY FROM DILSHAD GARDEN . ALTHOUGH THE DILSHAD GARDEN IS BIG COLONY HAVING A POPULATION OF MORE THAN 5 LACS PEOPLE. THE SAID LOCALITY WAS LAUNCHED IN EARLY EIGHTIES BUT STILL AWAITS FOR BETTER TRANSPORATION FACILITY. MOST OF THE PEOPLE ARE OF SALARIED CLASS AND DO NOT HAVE THEIR OWN VEHICLES. BEING A VAST COLONY ONE HAS TO WALK FROM INNER PORTION TO G.T.ROAD OR SEEMA PURI BORDER TO BOARD THE CONVEYANCE OF BUSES OR METRO. THE AUTHORITIES OF DELHI GOVT. IS REQUESTED TO LOOK INTO THE MATTER IN ORDER TO PROVIDE THE RESIDENTS OF DILSHAD GARDEN A GOOD MODE OF TRANSPORTATION TO DISCOURAGE THEM O[censored]SING THEIR OWN VEHICLE TO AVOID LOAD ON THE ROADS. AN EARLY ACTION IS AWAITED. DALIP KUMAR, 8C, PKT.-R, LIG FLATS ,DILSHAD GARDEN. DELHI - 110095 MOB: [protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        S
                        sarvamgupta
                        from Gurgaon, Haryana
                        Jul 17, 2013
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                        Address: East Delhi, Delhi

                        I boarded bus no. 469 (Ambedkar Terminal) having registration no. 3951 from Shakarpur Crossing on 16/07/2013 at near about 08:50 pm. I paid Rs.5 to conductor for ticket, for Laxmi Nagar. He accepted the money and refused to provide me ticket and said no need of ticket, your stop is near. I asked for ticket many times but he totally refused.
                        Kindly check the matter and reply as soon as possible.

                        DTC — Not issue ticket

                        Sir,

                        On[protected], I went to my home via DTC bus on taking from stand surajkund xing to badarpur Bus Route no. 717, conductor not issue the ticket after taking the money from all. Bus no. is DL - 1PB 6363/03.

                        Regards,
                        Rahul
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                          dinkar.chawla
                          from Delhi, Delhi
                          Jul 2, 2013
                          Resolved
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                          Resolved

                          DTC complaint

                          Address: South Delhi, Delhi

                          Dear Concerned person,

                          I would like to bring in your kind notice that i was traveling in DTC Bus No:- 469 Anand Vihar to Ambedkar Terminal (DL-IP C-7063) on 2/July/2013 at 11:39 am and as per route we have to depart at Kalkaji Depot Stop but as per his own will driver choose wrong route and when passenger asked him the reason then he said because of traffic jam he choose wrong route.

                          When we asked conductor...
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                          dhirajaix
                          from Pune, Maharashtra
                          Apr 23, 2013
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra

                          Hi Sir/Madam,

                          My name is Dhiraj Bhapkar would like to bring your kind attention on the problem which Sect no.3 b/h yeshgarden apt. Indryani Nagar,Bhosari areas people facing in these days.
                          Sir, there are so many mad street dogs in this locality because of them it’s very difficult to take step out from our houses especially at night. I go to my office early morning (around 2-3am) and I have seen and faced this situation where these dogs barks on me and they come closer to the motor bike rider to bite them. Sometime biker loses their consideration from the road which becomes a cause of serious causalities.
                          Generally, these dogs you can see lying on the roads and they make their victim the entire person who passes from them. I have fallen on the bike two times as well.

                          so this is my humble request to you to please pay attention on my letter and send immediately Dog catcher team in this area so that we will get rid of this problem soon.


                          Appreciate for you quick response. Thanks!!!

                          Dhiraj Bhapkar,
                          B/H yesh garden Apt.
                          Siddhivinayak colony Sect No.3
                          Indryani Nagar Bhosari Pune-39
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          street dog — Mad Street Dog

                          Dear Sir,

                          I am a resident of Jangpura Road, Bhogal, New Delhi-14. There are lots of street dogs in our locatlity but out of them one black dog is very irritating as he enters many times in our houses and picks up the household things in his mouth and run away. We have tried a lot to keep him away but as and when he gets a chance he enteres in our homes and makes the things messy.

                          Though all others dogs are there but on one enteres into the home like him. His behaviour is also abnormal.

                          Kindly make some arrangement to pick him up and drop somewhere in jungle nearby delhi.

                          Rgds
                          Suman saini

                          Dogs — Mad Stray/Street Dogs

                          Please do something for the mad stray street dogs as they have made our lives miserable. I have complained many times. No action has been taken. If some mishappenings occur who will be responsible. Pocket A3/90C mayur vihar - 3 DFelhi-110096
                          Dear sir,
                          I, rajinder Saxena, r/o-5/69-70, f.f, malviya nagar, requests you to please catch the street dogs roaming in our block.yestarday 29-03-10, one of the dog has bitten my son on his leg in the park infront of our house, while playing football with other children.i now have to cough out now almost thousand of rupees for the vaccination.already spent 1, 200/- and needs to spend more for rabies injection course.these dogs are threat to humans and they have bitten other people also.
                          Complaints have been sent-but its of no use.no body has came ot our rescue.i would therefore request you to please do the needfull to protect our children.
                          "Dog Catchers" are requested to take prompt and strict action against the problem faced.it has become highly unsafe to step out for small kids.
                          IF THIS IS NOT DONE BY MCD -DOG CATCHER SQUAD.THEN I HAVE TO TAKE THE COURTS HELP AGAINST THE CONCERNED DEPT.
                          THANKS,
                          RAJINDER SAXENA
                          [protected]
                          Hi Sir/Madam,<br />My name is Manish Chaturvedi would like to bring your kind attention on the problem which we are facing with the street dogs these days in Mayur vihar (Phase-2)
                          There are so many mad street dogs in this locality because of them its very difficult to take step out from our houses specially at night. I come late night from my office and I have seen and faced this situation where these dogs barks on us and they come closer to the motororist bike rider to bite them. They come and sit in the staircases of the apartments and sometimes we have to run to save ourselves. I have very young children who are scared to even walk freely and are very scared. Generally, these dogs you can see lying on the roads and they make their victim all the person who pass from them. So this is my humble request to you to please pay attention on my letter and send immediately Dog catcher team in this area so that we can get rid of this problem soon. Please do the needful as soon as possible i will be thankful to you and do reply to this e mail as well. thanks! Manish
                          [protected]

                          Street Dogs — Mad Street Dogs

                          My name is Rajat seth would like to bring your kind attention on the problem which B- Block,Preet Vihar is facing as there are so many mad street dogs in this area most of the time they bite most of the children when they are playing and they come closer to the motor bike rider to bite them. sometime biker lose their consideration from the road which become a cause of serious casulities.
                          so it has been request to you to please pay attention on my letter and send immediately Dog catcher team in this area so that we wil get rid of this problem soon.

                          MAD STREET DOGS — MAD STREET DOGS

                          MAD STREET DOGS
                          Hello sir,

                          I would like to bring your kind attention on the problem which Tilak nagar and A block ganesh nagar area people facing in these days. Sir, there are so many mad street dogs in this locality because of them it’s very difficult to take step out from our houses especially at night.
                          so this is my humble request to you to please pay attention on my letter and send immediately Dog catcher team in this area so that we will get rid of this problem soon.


                          Thanks.


                          Nitin
                          MAD STREET DOGS
                          Hello sir,


                          Please do something for the mad stray street dogs as they have made our lives miserable. I have complained many times. No action has been taken. If some mishappenings occur who will be responsible.
                          Jaitpur Ext part 2 badarpur New delhi 110044

                          mad street dogs - Comment #2044950 - Image #0
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                            Prashantb78
                            from Noida, Uttar Pradesh
                            Apr 22, 2013
                            Resolved
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                            Resolved

                            Address: South Delhi, Delhi

                            A real story of my interaction at[protected], Tel no of Addl Commissioner Transport.:
                            Since neither of the nos for ISBT Sarai kale Khan[protected] &[protected], as given on the net, is being attended by anyone, I called at[protected], the no of Addl commissioner of Transport. Picked up by his PA, first he says that these are the only 2 nos and if not being picked up or not working, we cann't help. he suggested me to speak to MLO at no [protected]. When called at that no, it turned out to be an invalid no. I called back at the commissioner no and told that the no given by him is an invalid no. His direct words in a very rude tone were " HUMARE PAAS TO YAHEE NO HAI. AGAR NAHI CHALTE TO HUM KUCHH NAHI KAR SAKTE".When I said that i shall complaint against all this, his reply was " JO KARNA HAI WO KARLO".
                            SIMPLY PATHETIC.......................
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            DTC — complaint no.s

                            EVERYONE SEE TO IT .PLZ .. I[censored] HAVE ANY COMPLAIN ABOUT DTC BUSES IMMEDIATELY CALL AT [protected] DONT TRY OTHER NO. THEY ALL ARE WRONG NO's. .. DO CALL FOR UR COMPLAINS ITS UR RIGHT TO BE HEARD AND IF THEY DON'T REPLY CORRECTLY THEN LOUD UR VOICE AND DO CALL AGAIN AND AGAIN .....
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                              Address: Central Delhi, Delhi

                              Dear Sir,

                              This is to bring to your kind notice that the driver of the DTC Bus No. DL1P C 7208, which runs from ISBT to NOIDA (Route No.347, 2:00 pm afternoon shift) is habitual of not stopping at DARYA GANJ Bus Stop despite the presence of multiple ladies and elderly people waiting at the stop. He never pays any heed to the obvious hand gestures shown by us in this scorching afternoon heat and zips off at the maximum possible...
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                              rita yadav76
                              from Delhi, Delhi
                              Mar 23, 2013
                              Resolved
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                              Address: East Delhi, Delhi

                              I was going towards Badarpur dt 23.03.13 at 8.20AM on my car. The Driver of DTC Bus Regd No - DL 1PB1993(Route No 205 ) was driving rashly while going towards moujpur to Sheelampur road . The Bus Driver was not in his lane and he overtake all the vehicles which were on the right side. I was driving on the right side nearby centre divider and the Bus Driver crossed speedly nearly to overtake my car nearby CRRI and I had to stopped my car suddenly with full swing, otherwise it could be a horrible accident next he hited almost cycle man nearby metro construction site opp. to jafrabaad govt. school . I got scared for a moment. After that the Bus Driver did not listen anything and drived speedly again on the wrong side. Seems to be drunken Driver. This is not the Ist incident of DTC Bus Driver, it happens normally everywhere on the road. There was no difference between the Blue Line Driving and DTC driving. I would request to take immediate strict action against this DTC Driver
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                sarmat
                                Feb 26, 2013
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                                Address: Ahmedabad, Gujarat

                                Hello sir i lives in bhaijans bunglow,behind,navdurga provision store,near sarkhej police station sir here there are lots of dogs and they are creating so much problems to us they are running behind us.I am keeping hens for eating egss now they have started eating my hens. One day they bite my neighboures goat and she died. Sir i request you please send a dog cacther here.I hope you will listen to us for more information you can cal me at [protected].
                                Thank you very much sir
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                                  Garima Tewari
                                  Jan 31, 2013
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                                  Address: East Delhi, Delhi

                                  30 Jan 2013
                                  This is regarding the ruckus that was created in bus no.DL IP 9607 (118 Mayur Vihar Ph-3). The bus started from Morigate at around 6 pm and reached Daryaganj at 6 10 pm. A bunch of hooligans boarded the bus from Laxmi Nagar bus stop and spoiled the atmosphere inside with the discharge of filthy expletives, extremely unbearable for the ladies this continued for 20-25 min till the bus reached Trilokpuri block 13. Out of this group of 5-6 unruly boys 3 were stuck at the bus gate, with half of their body exposed outside the door. Nobody, not even the conductor told them to move inside so that the doors could be shut. The situation became uncontrollable when the two out of the bunch of six grabbed each other by the collars and moved close to the seats reserved for ladies, almost falling on them.
                                  The hooligans went on to abuse some o[censored]s female passengers and neither the bus driver or the conductor came to our rescue.
                                  Your prompt action and attention is sought

                                  Regards
                                  Aggrieved Passenger
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