Delhi Transport Corporation [DTC] Complaints & Reviews

dear sir

all conducter on delhi route or noida route is very care less and they do not good behav with passanger
some conducter is not given ticket and some conducter is given old ticket, and when we refuse take as invalid ticket then they do bad behave,
i mention some bus no, if you can do reaction then it will be good other wise i will understood you all very unfaitfull
DL1PC-3098, 7160, 7167, 7521, 8313, 8918, 7194,
All the above buses is running on badarpur border to noida or noida 37,


thanks

birendra kumar

i want job in delhi transport corporation ples tell me any dtc job i am i big problem so tell me

Dear Sir

I live in Budh Vihar and I am working in Patel Nagar there is a single direct bus(962)service. The frequency of this service is very retarded as probably DTC does not have enough buses. However with induction of your new fleet i am sure that more buses can be planned to run on this route. I request you to please sanction a few more low floor bus on route from Budh Vihar to Patel Nagar.We are suffering very much because there is only service. We could not reach on time to office. Kindly make arrangement for ordinary Route or limited bus.

Hoping for a favorable response

Hello sir/ madam,
I wanted to take your concern about the daily bus problems which are feces by regular user of DTC buses. notice that there so many users using the DTC bus services in daily routine. And I don’t think so that anybody notice & taking any actions against these complaints. Even they don’t worry about these complaints. Because I think they no need to facing these problems & travel by these buses or they got the special services. That’s why they don’t care about it.

I am also a one o[censored]ser of DTC buses. I just make your notice that route no 544, 540 & 500, which is belongs to south Delhi. the bus drivers are not stop the bus on bus stand properly, mostly the bus is in the running mode and passengers used to run for catch the bus. When he passed out the stand then he stop the bus. I don’t know for whom? He is stopping the bus. Sometimes they bus was full packed with the passengers after that they trying to fill it up again even their no space for one step & they forcefully trying to close the doors. Which is hurts so many time to the users. It’s really very dangerous things. Sometimes they
(driver)used to open the bus doors on red light & on mid road anywhere the passengers wave him for stopping bus & and he stopped it doors were still opened. When some complaints him for some issues then he arguing with them & misbehave with them.
This is not about the one bus issue its about all bus driver’s & conductors. They misusing their position which is given by the GOVT to them. I am not blaming the organization but I think this is the new crowd who taken in during the CWG from private sector to GOVT sector. They used to do the rough driving, misbehaving with the passengers.
I am not talk about some particular bus no. particular bus or particular bus services. It’s about all those buses who’s not doing their duties in proper manor. Every morning people used to face some new problems.
This my request to you please take the appropriate action on it. Because it can be solved by you it’s not impossible thing which cants solved by the YOU.

Thanks,
One of bus user.

I am also suffering from this kind of rude behaviour & non stopage of DTC buses at their stop, , today i have to reach peera garhi before 8.30 A.M but due to non stopage of bus at their stop i m unable to reached, route no 254 vehicle no DL1PC-8262, the driver of this bus did not stop at Samaypur Badli, story does not end here he furhter refuse to open gate at other stopage, and even he did not stop bus at any one of the single stopage, when we requested to open the gate, he start arguing & using abuse language, and said "main sarkari karamchari hu jo ukhad sakta hai ukhadh le" this is very rude

Kindly tak some serious action towards the same & also against for the driver.

Amit Garg
Samaypur Badli

There is no service of 374 from Nehru Place to Nand Nagri between 5:00 P.M. to 7:30 P.M. All the passangers are facing lots of problems, specially who are working in Nehru Place. Office hour finished off at 5:00 but they are late by 2:00 hours just because of POOR DTC SERVICE. If one bus is on time then all the buses come line by line on the same time and rest of the time there is no service. All the people are very disappointed by the the DTC drivers & conductors also.If the bus come then driver not stop at the bus stand, means everybody is corrupted. I just want to know, who is responsible for this terrible service of DTC bus? If we pay all the taxes to government then we want some favourable services from govt. Why should we face this unwanted problem in our life? We already have lots of problems in our life then why we tolerate this? I am very disappointed by this...

Sir/Madam,

I live in Bhorgarh village near narela. This is complaint about the dtc bus service on route no. 103/112/175/179. These bus route has very poor bus services. The operations and their schedule was vary par from as per on the papers. There are times when there are 2-3 buses runs parallel in less the interval of 0-2 mins. and there are time when we have to wait for even more than one to one and half hour for the buses.

And since the new depot starts operating in narela which was on the route of 103/112/175/179 which is at less than 2 km from bhorgarh village, villagers are facing more problem than in the past. The drivers does not complete their route to narela via bhorgarh instead they turn the bus to the depot leave the passengers on the depot, from where we have to wait for another bus or some another means. And even from they start their journey directly from the depot to their destination, even the route should be via narela and bhorgarh.

One point that I want to highlight is that there is so much vehicles(gramin sewa) are running on that route out of which mostly are unauthorised or they have permit of other route indeed, they are running their vehicle on this route. And there is no point that this route is not that much congested. I am sure if the buses completed their route from lampur border/safiabad border or narela to the purani delhi rly. stn. or azadpur inspite of jahangipuri or narela depot or satyawadi raja harishchandra hospital, then there will be not point of saying this.

Today on 4th of oct 2011, I have to wait 70-75 min. at budhpur stand for the dtc bus of route 103/112/175/179. This is not some exception, actually this happens so oftenly.

Sir/Madam

I live in Safiyabad border in narela. This is complaint about the DTC Bus service which is very low in that perticular route in a day only 2-3 rounds done by DTC buses Route No is 112. All people who are lived in safiyabad border facing so many problems. Gramin services are their but don't go with seating passengers they need 25-30 people in their auto which is very much harrising of a normal people.

please do some thing in that case we all want that you will solve my and my villegers problem as soon as possible and 112 Route No bus rounds may be increase for 20-25 rounds in a day.

Thanking

Respected sir,
My name is Amit kumar & i am working in multinational company in Nehru Place by bus no-306. This route is so busy and the DTC bus is not runing in this route. this reason the private bus is runing very slowly and is very rouldly behaviour for many people.
I have suggested please provide a DTC bus on 306 route . I hope so you consider my letter.
I have very greatfull to you.
Thankyou
yours faithfully
A simply working man

Sir/Madam I am daily basis passenger from noida sector-21 to Sector-15 Noida. I have observed that there are no DTC buses available in office hour around 08:30am-9:00am and same problem additionally arises when i am coming back to home from noida Sector-15 to Sector 21 around 6pm-6:30pm .Kindly it is requested to increase DTC bus services during the office hours, as soon as possible and as per timings mentioned above.

Specially after your hiring of ex Blue Line bus drivers,
the standard of decency of the drivers which expected by the poor comuters, has definitly detoriated.Virtually, there is hardly any of these drivers know how to behave with the commuters, who at times feel that these drivers do not care about any complain.Previously DTC drivers were really concerned about complaints made against them.But that fear has gone and attitude is "Do whatever you want to."In many occassion, I have observed that the body language of these drivers is like a goon.I can tell you many passengers are scared of them.Old Habits Die Hard.One can easily distinguish between an old drivers and the newly appointed ones, who used to drive Blue line buses.These drivers are arrogant, illbehaved.In the midst of CWG preparation, you have not cared to look into this very important problem.You must ensure that thses drivers are accountable to you.We all know that DTC is short of drivers.But at the same time you must ensure that the commuters are not the sufferers.Like me there are many who prefer to travel by DTC.For us this is becoming a nightmare.Not only that.They drive these low floor buses so rashly, that I fear the life of these buses will reduce.After all it is tax payers money which is involned.This is high time that you take them to task.I hope sending this mail
to you is not afutile exercise.
Sanjib Chatterjee,
New Delhi.

16th July Friday at 8: 00 a.m. Route no. 213, Bus no. DL - I P - C-8436 bus.I picked from harsh vihar and take Rs.15 ticket to takeoff at Kendriya terminal
Subject: - Complaint about the Rude Attitude of the DTC Conductor & Driver of Route no. 213, Bus no. DL - I P - C-8436 .

***Please chek the conductor Complaint Book.(anyhow).

i am raju working ion shahstri bhawan i am regular passenger of of Route no. 213, Harsh vihar to kendriya terminal i felt so sorry to tell u about the rude attitude of the employees of DTC driver & conductor of Route no. 213, Bus no. DL - I P - C-8436 . i noticed it from last many days that the driver of Bus No. 213 always he not stoped the proper stopage of harsh vihar. but today[protected] morning near 8:00am the condition got unbearable when the driver not stoped the bus on the bus stand even many passenger were step down on the road from the gate of the bus i asked to driver why he not stopped the bus on the proper place then the driver & Conductor started Murmuring/abusing to me and they forcely tried to throughtout from the bus . after it i called the police throught my mobile. i asked them about complaint book but the conductor refused my request and theread me for not good result i regularly asked him for the complaint book. some passenger also give me support in this matter after the telephonic interruption from police, the conductor give me the complaint book and i launched a complaint No. 12(page No. 12 in his complaint book.
i therefore requested to take this matter seriously and step up some hard action against the guilty Driver & Conductor Route no. 213, Bus no. DL - I P - C-8436.
i also launched another complaints against those guilty Drivwer & Conductor thought the proper channel from my Office.

i am wating to ur reply. as early as possible.

thanks for your cooperation.

yours truly,

Raju
C. No. [protected].
email ID - [protected]@gmail.com.

1. copy to Nand nagri depot.
2. Copy to the director of DTC, Scindia House, New Delhi
3. Copy to SHO Harsh Vihar Police station.


***please informe me about action taken by you on my mailing address.

.

Reminder
Dated 30/7/2010
To,
The Manager(East)
Nand Nagri Depot
New Delhi-110001.

Sub: - Complaint about the Rude Attitude of the DTC Conductor & Driver of Rute No. 213 Vehicle No. (Bus No) DL-1P-C-8436.

R/sir,
I am Raju working in Sastri Bhawan, I am the regular passenger of Bus No. 213 Harsh vihar to Central Secretariat. I felt so sorry to tell you about the rude attitude of the Employ of DTC Driver & Conductor of Bus No. DL-1P-8436(Route No. 213). I notice it from last many days that the driver of bus No. DL-1P-8436(Route No. 213) always not stopped the proper stoppage of Harsh Vihar. But on this day[protected] Morning near about 8:10 AM, the condition get unbearable when the driver not stopped the bus on the bus stand even many passenger were step down on the road from the gate of the Bus. Many passenger asked the driver why he not stopped the bus on the proper place then the driver & conductor stated Murmuring/Abusing (that I cannot tell in this letter) to me/passenger and they forcely tried to throughout me from the bus. Then I ask when about complaint book, the conductor refused to give me complaint book he refused and many passengers also give support in this matter then the conductor threat me for not good result. After that the conductor give me a complaint book and I launched a complaint having Complain No. 12(on page No. 12) in his complain book.

I, therefore, requested you that to take this matter seriously and step up some hard action against the guilty of Conductor & Driver of Bus No. 213(Dl-1P-8436.

I also launched another complaint against those guilty driver and conductor thought proper channel from my office.

** There are no action taken by the manger of Nand Nagri Depot in this matter against guilty Conductor & Driver I have also given an application as on[protected].


Your truly


Raju Singh
B-2/11, Harsh Vihar
Delhi-93
M. No. [protected]

Copy to.
1. The Hon’ble Minister DTC, Scyindia House, New Delhi.

******why r u not give reply of this complaint
i send to as a Reminder

Yes

I fully agree with Mr. Balbir Thakur's complaint.


Debasish Mukherjee
Paryavaran Complex

Dear Concerned Officer
DTC Limited,
New Delhi

This is further to the Complaint lodged by a gentleman Mr. Balbir Thakur, I really appreciate his concern about his neighbourhood people and at the same time also endorse my view in favour of the suggestions he has requested.

Arun Kumar Bahuguna
Paryavaran Complex
IGNOU Road New Delhi

There is no bus service from Vasant Kunj to Gurgaon during office hours. It very be very usefull for daily commuters.
Rajendra

Sir,
While congratulating the Delhi Govt. for introducing low floor buses, it is desired that the time of departure of the LF Buses must be displayed along with destination board from the originating point. The passengers have to look out for the concerned drivers or conductors to get the information about departure time of the buses and the staff is unavailable or refuses to part with the information regarding departure time.
Further it is submitted that Lower Floor buses may kindly be introduced on route No. 127 and 183, at present there is no low floor buses running on these routes. The buses originating from Shalimar Bagh and were stopped e.g. 171, 184, 631 and 160 may be introduced for the convenience of the residents of this locality.Thanking you. R K Nanda CC/57-B, Shalimar Bagh, Delhi. 110088

I have observed today that two low floor buses route no 166 left Shalimar Bagh terminal at a difference of 3 minutes, one at 8.45 and the other 8.48. The second LF Bus has not a single passenger. Is it not the wastage of transport facility for the public and giving opportunity to Blue line Buses to pick up the passengers? It all happened due to lack of supervision and proper administration. Please give suitable directions to staff to keep difference of timings for departure of buses. R K Nanda Shalimar Bagh.

I agree with the suggestions of Mr. R K Nanda. I want add that the departure/arrival time of LF Buses must be published in all Newspapers as well as TV's and also must be inform to Commuters for any bus missing so that they may take alternate arrangement. I have also complaint from DTC for not palying sufficient buses in the Trans-Yamuna area (Jheel, Geeta Colony, Khureji and Krishana Nagar). There is only one Bus 39 which are overloaded in the peak hours. Some Buses may please be started for AIIMS, Hauz Khas, IIT and Mehrauli and Saket.

Lal Singh
IIT Delhi
26597181
[protected]@yahoo.co.in

Please provide a service of bus route no. 801. There are no buses for route no. 801. Atleast provide a bus at 6:00, 6:30 & 7:00 O'Clock.

I was standing at bus stop Chand Cinema for taking a bus for my destination Mayur Vihar Phase III. When I saw a bus route no.301.When I go to enter in the bus the driver Speed up the Bus very fast so I fell down on the road. and other DTC Bus Rout No 309 Hit Me on the Road.

Detail of Bus is as follows:-
Bus Route No. 301
Date 19/10/2010
Time: 8:20PM

Sant Mohan
Gharauli Mayur Vihar- Phase - III, Delhi -110096
Ph-[protected]

Problem with Street dogs
My name is Rupesh P Gujarathi. Residing at Room No.15, 2nd floor, Gangadhar Niwas CHS Ltd (Gangadhar Niwas), Eknath Ghadi Marg, Parel Village, Mumbai - 400012.

I would like to bring your kind attention on the problem being faced by residents of Gangadhar Niwas as a whole. Sir there are numerous street dogs in this vicinity. They bark even on permanent residents of this area. I have seen and faced this situation where these dogs barks on us and come closer to bite, several person have faced the same problem especially small children & senior citizens.I come late in the night from my office and i am facing a lot of problem because of these mad dogs.

So this is my humble request to you to please pay attention on my letter and send Dog catcher team immediately in this area so that we can get rid of this problem soon.

Thanking you,

Dear Respected Sir, madam.I reside in the vicinity of grant road station station east and we have been facing this major problems regarding the street dogs, there is a large number of dogs who create a nuisance for everyone..In my building there is a poor cancer patient and a sick old lady who has heart problem and cant sleep in the night forget having peace of mind during the day..This dogs are kept by people near the station and there are atleast 20 huts in the said vicinity and each family has a dog..The dogs bark thru out the night and causes lots of grievences, one dog starts barking followed by 20 or more joining in..they bite, bark, defacate anywhere even in the building and the floor where i reside.they spread disease carried from the garbage pile which they sleep on and snarl at the little kids.the so called owners dont even look after them properly .they hit them, leave them on roads, they are dirty, and some of them are sick too, dont give them food or drinking water, and are left to run around the road and create nuisance if we try to tell them anything regarding theirapet.When some people incharge come to take them away, they hide them or gives them the picture that they have been kept well..infact there is one muslim family which has a goat, which also creates a nuisance as it bleats thruout the night..dirtys the place and smells bad.instead of keeping it near thier house they tie it on our building rail..and due to that and the dogs nuisance we have to keep our verenda door shut always..Once we were animal loving family.and i used to have dogs as pets..but due to this nuisance there is a hatred devolping in our heart and my kids are so scared of these dogs that they dont want to venture out alone and HATES the word DOG as pet being mentioned..HOW DO WE SURVIVE IN SUCH ENVIRONMENT AND HOW DO WE HAVE PEACEFUL SLEEP IN THE NIGHTS.THINGS ARE GETTING WORST ..DAY BY DAY.IF WE CANT PUNISH THE DOGS ATLEAST PUNISH THE ONES WHO BRING THEM AND LEAVE THEM ON THE ROADS WITHOUT THE SECOND THOUGHT AND ALSO DISOWN THEM.Please help us as we are really disturbed and we definately NEED UR HELP...the sick people, the kids who are scared, some of them are having exams and cant concentrate on thieir subjects due to lack of sleep as the dogs keep on barking, and rest o[censored]s will be Highly Obliged to you forever.specially our family.THANKYOU.Please do the needful.WE pray to u as we pray to our gods.

Respected sir/madam, i reside in the vicinity of borivali west, eksar road, near mogaveera bank, there are a large number of stray dogs in the area.The dogs have become violent and create nuisance.They attack the people walking on the road in groups.Many a times the situation get worsened.Many people residing in the area feed them biscuits which is very irresponsible on their part.If they really care y don't they take them home and pet them.please take immediate action before someone dies of RABIES~!!!

Dear Sir/Madam,
I S.Kumar reside in Vallabh CHS Dharavi 90 Feet Road, M'bai17. We had a horrible trouble from our neighbors that they have three unlicensed dogs and on the whole day n nights they create trouble to all o[censored]s in our 6 th floor by continuous barking and poop n urine.It create sivere health problems to us.despite of repeated complaints to our society these guys dont respond in a proper manner n behave in rude.So please let us know further steps to get rid of this.Pls advice us and help all of our society members to live peace.

Dear All,

Can anyone respond if any action has been taken by BMC so far about any of your complaints? IF BMC has taken action then I will put my complaint here as well.

Otherwise I will be barking on the wrong tree :)

Thanks - please do respond as I'm facing the same problem.

Wali

Street dogs in your area — Street Dogs in your Area

I live near Madiwala Sub Post office. In our area we have lot of dogs. And even after lot of complaints also they are still there. Its not a problem if they are there. But we cannot go out between 10pm - 6am daily. They (dogs) really start shouting and attacking. We can count one member from each house here in this area getting bites from these dogs. Today I became the victim for that. Please do something to send these dogs out of this area. Its getting critical day by day. Thanks in advance.

This is to your kind attention regarding street dog in our area, where we are living in Chennai.
Area name : No 3/38 3rd street srb nagar kolathur Chennai 600 099
We are very fed up with street dogs We are facing a lot of problems due to presence of Stray dogs in the area, the dogs bark the hole night and chase the motorcyclist in the night even Childrens are scaring to walk in our street.please take some action for us.

md shakir

This is to your kind attention regarding street dog in our area, where we are living in mogappair west, Chennai.
Area name : Jeswanth Nagar Main Road, Reddy Palayam road,
Chennai : 600037

We are very fed up with street dogs .We are facing a lot of problems due to presence of Stray dogs in the Jeswanth Nagar, Mogappair. These dogs are often seeing chasing/playing each other openly.

Residents of nearby this area are really afraid of these dogs and want to get rid of them.
Appreciate your attention on this.

This is to your kind attention regarding street dog in our area, where we are living in
5TH STREET ANNAI SATHYANAGAR R.A.PURAM GREENWAYS ROAD CHENNAI 28
We are very fed up with street dogs .We are facing a lot of problems due to presence of Stray dogs in the SATHYA NAGAR 5TH STREET These dogs are often seeing chasing/playing each other openly.Residents of nearby this area are really afraid of these dogs and want to get rid of them.
Appreciate your attention on this.

This is regarding seat reservation for ladies in DTC low floor buses

Sir/Madam

Dated 29th November at 6:00PM when i boarded from Khanpur in DTC low floor bus ROUT No.-32 Noida Sec-37.
When i saw, i was really shocked because their was only two seats were reserved of ladies in the whole bus, four seats are reseved for senior citizens & all seats were reserved for men's. this was really shocking.

I am requesting you to give your kind attention to this matter & take an action against this.

I'm residing in gurgoan and daily commuter upto Shankar Chawk, there is one bus conductor on Gurgoan Dwarka route AC Bus at 9:15 am. I was'nt able to note the bus no. But he is regulary on Delhi - gurgoan route age around 40+.
I've seen him generally molested the ladies and girls boarded the bus whenever he gets chance. Can anyone help women in this regard. I don't know actually what's procedure to complaint. There are numbers about comaplint for teasing women on DTC bus but mostly not working. This man is humiliating the diginity of women.

Please help and Advice needed to take action against this man who is maniac to society and threat on the security of women.

Regards.

Absolute nonsense!
Why do u want special treatment? Happens no where in world. Hypocrite indian women !!!

Reminder
Dated 30/7/2010
To,
The Manager, (East)
Delhi Transport Corporation
Nand Nagri Depot,
New Delhi-110001.

Sub: - Complaint about the Rude Attitude of the DTC Conductor & Driver of Rute No. 213 Vehicle No. (Bus No) DL-1P-C-8436.

R/sir,
I am Raju working in Sastri Bhawan, I am the regular passenger of Bus No. 213 Harsh vihar to Central Secretariat. I felt so sorry to tell you about the rude attitude of the Employ of DTC Driver & Conductor of Bus No. DL-1P-8436(Route No. 213). I notice it from last many days that the driver of bus No. DL-1P-8436(Route No. 213) always not stopped the proper stoppage of Harsh Vihar. But on this day[protected] Morning near about 8:10 AM, the condition get unbearable when the driver not stopped the bus on the bus stand even many passenger were step down on the road from the gate of the Bus. Many passenger asked the driver why he not stopped the bus on the proper place then the driver & conductor stated Murmuring/Abusing (that I cannot tell in this letter) to me/passenger and they forcely tried to throughout me from the bus. Then I ask when about complaint book, the conductor refused to give me complaint book he refused and many passenger also give support in this matter then the conductor threat me for not good result. After that the conductor give me a complaint book and I launched a complaint having Complain No. 12(on page No. 12) in his complain book.

I, therefore, requested you that to take this matter seriously and step up some hard action against the guilty of Conductor & Driver of Bus No. 213(Dl-1P-8436.

I also launched another complaint against those guilty driver and conductor thought proper channel from my office.

** There are no action taken by the manger of Nand Nagri Depot in this matter against guilty Conductor & Driver I have also given an application as on[protected].


Your truly


Raju Singh
B-2/11, Harsh Vihar
Delhi-93
M, No. [protected]
Copy to
1. The Hon’ble Minster of DTC, Scyindia House, New Delhi.

I was standing at bus stop Chand Cinema for taking a bus for my destination Mayur Vihar Phase III. When I saw a bus route no.301.When I go to enter in the bus the driver Speed up the Bus very fast so I fell down on the road. and other DTC Bus Rout No 309 Hit Me on the Road.
Detail of Bus is as follows:-
Bus Route No. 301
Date 19/10/2010
Time: 8:20PM

Sant Mohan
Gharouli, Mayur Vihar Phase - III, Delhi
Ph- [protected]

Dated 24.12.2012
To,
The Manager, (East)
Delhi Transport Corporation
Anand Vihar,
New Delhi

Sir,

I boarded into the DTC Bus Route No. 534 and the Registriation No. of Bus is DL-1P 1036 playing in between Annad Vihar to Mehrauli Terminal on 23.12.12 at 9.15 pm. The driving of the Driver was very rush and rough and on turning he was taking very sharp turn. On this account, the passengers were facing very trouble. On this, I drew the attention of the Driver and requested him to drive slow and carefully but inspite follow my reqeust, the Driver misbehaved and used abusive langguage. I request that a strong dicipline action should be taken against the Driver. He should not be insulted the female pessanger and other too.

Action initiated in the regard should be display on this Site for our information.

Anisha
Pandav Nagar,
Delhi

non availability of buses
DTC route no.957 and 951 West Enclave to Ambedkar Stadium

NO Buses available in this Route.

We were told that Low floor buses will be running in this Route.

is route par koi bhi bus nahi h or 957 to 1-1 ghate tak nahi aati private bus hi aati please hamare route par bus chalye office aane jane m kafi parshani hoti h

all members