[Resolved] Eureka Forbes / Aquaguard (Aquasure) — Very Bad Product Reminder ( complaint submitted on 8/5/2008, around 7:00 PM ), Page 9

[Resolved] Eureka Forbes / Aquaguard (Aquasure) — Very Bad Product Reminder ( complaint submitted on 8/5/2008, around 7:00 PM )

I Isaac Baptist from Delhi, Delhi May 10, 2008

Dear Sir, I had submitted a Complain to you on Aqua Sure ( Aqua Guard ) non-electric product, dated 8th May 2008 evening around 7:00 PM . The product was purchased on 11/11/2007, Its not even 6 moths the it started giving problem 4 times, Every family needs hygenic water after investing in a product, but this company is cheating consumer and making easy money, And they only concern about there money and they think that consumer money is a dustbin paper . I did not get any reply on this neither my problem has been solved . Please look into this and help in resolving . Thank you Isaac Baptist 80D Elliot Road Ground Floor Kolkata - 700 016 (Mobile) [protected] Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

SOSlife

Dec 29, 2016

Customer Care? My God, AQUAGUARD management does not even recognize both these words. We are NOT customers. Their product is a bait to squeeze out our pockets. Then they care a foot. I want to complain about the attitude of their customer care department first, if they have one. I am sure they just make some unemployed people occupy the seat, answer one in 25 calls, turn on the mute button listen to their favourite music for a couple of minutes and as a formality, pass on silly excuses and empty promises.

Eureka Forbes Customer Care's response, Dec 29, 2016

Verified Support

Dear Customer,

This is surely disappointing. Please share with me your registered mobile no./ complaint no./ customer ID and I will have my team look into your issue at the earliest.

Regards,
Shiraz

Eureka Forbes Customer Care's response, Dec 30, 2016

Verified Support

Dear Customer,

I am still awaiting your details. Kindly share the same as this will help me resolve your issue at the earliest.

Regards,
Shiraz

Eureka Forbes Customer Care's response, Jan 2, 2017

Verified Support

Dear Customer,

As I haven't heard back from you, my team is unable to address your concern. Do let me know in case of any further assistance.

Regards,
Shiraz

Balbhim B. Rikibe

from Pune, Maharashtra

Aug 14, 2017

Res. Sir

There is not any progress in regarding our complaint.

I think there is not use to complaint.

Rikibe