[Resolved]  ICICI Customer Care — Misbehaviour

[protected]@yahoo.co.in

ON 8TH AUG-09 I VISITED UR MAIN BRANCH AT FEROZEGANDHI MARKET(LUDHIANA) FOR PREPAID MY CAR FINANCE PAYMENT. THEY TOLD ME AFTER 15 DAYS U GET UR NOC AT UR ADDRESS IF NOT THAN U COME AGAIN BANK &RECIEVED UR NOC.ON 23RD AUG-09 I AGAIN VISITED BANK & THIS TIME THEY TOLD U RECIVED UR NOC AFTER 10 DAYS FROM BANK.I M COMING FROM FEROZEPUR & THIS IS TO DIFFICULT TO GO AGAIN & AGAIN, THIS IS UR DUTY TO SEND MY NOC AT MY ADDRESS.PLZ DO NEEDFUL.

MY AC NO IS-LAFER[protected] & VEHICLE NO IS-PBO5L-4824

i have a loan account no.[protected].I had taken a loan of rs 2, 50, 000 to be repaid in 48 installments. After paying 22 installments the outstanding amount due as per statement sent to me as on 23-07-09 was 1, 52, 160. I paid Rs 1, 58, 000 on 04-07-09, reflected in the same statement. May I request that my loan account be closed immediately, and any amount due to me, be refunded. Thanking you.

Maj Gen Vinay Bhatnagar,
mob-[protected].
[protected].

Am Diwandini, i was missed my debit card[no:[protected]].so i request you to block this card.and also i want to apply for new card.Already i was informed to customer care many times but there is no proper reply.Do this need full.

Dear sir/madam,

I AM NAGARAJ SHETTY A.J.
I AM TAKEN THE PERSONEL LOAN FROM ICICI BANK ON 05/08/2006.A/C LPBNG[protected].WHICH WAS TOTALY CLOSED(FULL AND FINAL SETTLEMENT DONE ON 06/11/2008.) THE BANK HAS ISSUED ME A FULL AND FINAL SETTLEMENT LETTER REF:NOV/021/7260047 ON 06/11/2008.

NOW THE PROBLEM IS MY NAME IS DEFAULTER LIST IN CIBIL REPORT.
THEY ARE SAYING(CIBIL).WE CANNOT MODIFY ANY INFORMATION IN THE DATABASE WITHOUT THE CONCERNED MEMBER CONFIRMING THE SAME.IT IS RESPOSIBILITY OF THE CONCERNED MEMBER TO SUBMIT CORRECT, UPDATED AND ACCURATE CREDIT INFORMATION TO CIBIL.

I AM ALREADY INFORMED TO CONCERNED BANGALORE IN BOMMANAHALLI BRANCH.STILL THIS IS NOT UPDATED TO CIBIL.

PLEASE TAKE THE IMMEDIATE ACTION, AND REMOVE MY NAME IN CIBIL DEFAULTERLIST.

REGARDS
NAGARAJ SHETTY A.J
PAN #AIFPA8247A
PHONE:[protected]
EMAIL ID:nagaraj.[protected]@shahi.co.in

Dear customer,
THANKS SO MUCH.
I was really surprised to have similar experience from the so called helpline services.
I have my prudential account at Calicut office at I G Road and paid all the premium accordingly;recently had a bad experience from the office also.
They are first of all not trained bank professionals, may be computer trained- that is all.
The people over there didn't show any care to listen my complaint and telling as if we are beggers.
No other bank in India or anywhere would behave so much direspectfully like this ICICI bank.
Only God will understatnd our pain and God will give them required punishment oneday.
We will wait and see.
PLEASE MANY MORE PERSONS SHOULD WRITE BOLDLY AGAINST THEM.

my ATM is blocked reopen it again urgently. A/C NO =[protected]

To,

Dear Sir,

Sub : Non Receipt of Fixed Deposit Certificates.
Ref : Account No.[protected].

This is to bring to your notice that I have deposited Rs. 1, 00, 000/- (two Fifty Thousand) toward Fixed Deposit in your Ramangar Branch Visakhapatnam during August 2009.So far I have not received my Deposit Receipts .I have enquired your branch they said already couriered .I have contacted First Flight Couriers regarding this. They replied that the cover returned to Branch. I have approached branch but they are asking me to provide the details that who has taken the cover from courier in the bank. This information how can I provide to branch which is bank internal issue.

I request your good self to kindly look into this and help.


Thanking you,

With regards,


Md. Shoed

my S.B.Account no.[protected] from 06.09.09 -15.56 transaction declined without prerior information to me. On this regard I approch Villupuram Brank they hate my request and through my atm card on the table by the lady staff and one of the male staff put my atm card in his pocket. I am not satisfied the Branch people co-operation with Customers. Kindly relese the blocked my ATM as early as possible and intimate me by SMS or cellphone which is already availabe in your branch.

jsukumar.

Dear sir/madam,

Name: Amit Kumar
Ac. No:[protected]
I am trapped very badly I am holding bank account from past three years having no objectionable record I am a simple working professional.
I got a mail for part time job offer as a payment manager for india for bloom mordern textile factory in UK. I use to get call of Richad powell from UK regarding the same. Before we complete our paper work & formalities of getting my appointment Friday (04/08/09) he asked favor from me stating that he has to make one urgent payment so can they trust me to transfer the money for them then I agreed to it but I was very casual till that time that how anyone can transfer money on mutual understanding.
On Saturday evening he called me and informed that he has transferred 50, 000/- to my account and directed me to withdrawal 25k on Saturday from ATM and 25k on Sunday and keep 5k as my commission and as the bank open early Monday morning transfers the cash money to the account he messaged me i.e.
Account name: Meena Garment
Account number: [protected]
Pan Number: awupm8019r
Branch: Raja Park
AXIS BANK
Then On Sunday (i.e. 06/08/09) he again called me and informed that again he has transferred 30000/- more to my account and asked me to withdrawal 25k more on Monday morning and deposit 75k to the messaged account number (mentioned above) and keep rest 5k with me. Monday morning again I withdrawal 25k and deposited 75k to axis bank at 9.40am at Mira Road Branch.
Then again on Tuesday they were asking me to transfer my own 20000/- to one of their client and forwarded me the other bank Details i.e.
Account name: SARFARAZ KALAM
Account name: [protected]
Pan No.: ARTKP2229B
Branch: TOPSIA
Bank name: State Bank of India
and promised me that by the end of the day they will for sure deposit my money then I refused they kept on chasing me many times to do so but I refused.

On Wednesday (09/09/09) I received a message from ICICI bank that my check of Rs. 400/- got dishonored then I called customer care then today I came to know that my account is freeze for transaction. I visited my base branch but no one is giving me proper reply stating we are not updated with my details. When I am talking to customer care they say to visit base branch what do I do please let me know……..
I am ready to cooperate in any terms Please get me out of this trap I will ever been grateful to you all.
I am attaching all the mailing conversation we had among us
Looking ahead for your response………………

My swip machin not working since last month my TID no.42232513 MID no.50158231
complaints no.IC9T8WB4011

Many time i call on [protected] but no resut found

pls solve my problem as posseble

I am having satyam salary account (Accno.[protected] with icici secunderabad branch. I had requested for new ATM card, in process my card get disabled and still i hadnt recieved my new card. I had already call at ur pathetic cutomer care service number no. of times but hadnt get a proper answer. The new card arrival was scheduled by 04-sep-2009 friday, its already a week over and in this period i had already went no. of times to ur icici office to collect money via cheque. If i ill not get card by tuesday 15-Sep 2009 then please ready to pay my petrol and phone bills i had wasted to check the status.I ill provide both bills to customer forum.

Thanks
Saurabh Sinha
mob : [protected]
Accno.[protected]

Please note that I have been receiving SMS TEXTS from your TM-ICICI BANK of an EMI of Rs 511138 overdue against Bank Loan AC LICALXX9296 as on 31 aug 2009.

I HAVE NOT TAKEN ANY LOAN FROM YOUR BANK SO PLEASE ENSURE THAT I AM NOT SENT ANY FURTHER SMS IN THIS REGARD AS OTHERWISE I HAVE TO TAKE RECOURSE TO LEGAL ACTION AGAINST YOUR BANK FOR HARASSMENT.

MRS. E.K MATHEW

To,
ICICI BANK AUTHORITIES,
Hi All, As i am having an account in state bank of India (Bangalore) my name "Syed Shuaib Hussaini" My A/C#"[protected]". i used the ICICI ATM code "S1CD1572 " for with drawl of my salary, i started the prosess at the ATM, but after couple of seconds i got an error message on the screen "network Error" and i did not got my enterted cash rs, 5000/-, and no any print out from the ATM mechine. then after i went to the other "SBI ATM" and shock to see rs 5000/- was detucted from my account, which i dint recived in ICICI ATM, i went and checked in ICICI bank H.B.R Layout branch where the ATM is located, According to them the money will refund in 1 weeks of time, they ask me to give a request letter to my 'SBI Bank" i did that immediately but since after it is now 15 days, i still doesn't knew whats happen no any reply from ICICI, worst is my monthly EMI has Got bounce, because aim an salaried employee, please look in to my matter. and do me the need full thank u all.

Sir
I am very old costomer of icici bank.
I use all service i need.
but sir this time i am drop my cheque at last movement, due to some holiday and saturday and sunday a am late for one day.
so due to this you charge a late fee.
so my request is pl. dedut my late fee this time.
my cradit card no is- [protected] .
Thanks
m.no-[protected]

REMINDER
**************
Sir,

Ist Reminder dt :15/09/2009
*********************************

I Ajeet Rupa S/o Mr. J W Rupa R/o A-5, First Floor, Market Block-3, Ramprastha, Ghaziabad (UP) would like to bring to your notice that I have received two lone sms A/c No. LBDEL [protected] and LBDEL [protected] regarding bouncing of my ECS with the reason INSUFFICIENT FUNDS. I immediately contacted my bank and found that there is sufficient balance in my account, thus I brought this matter in front of the branch manager and he showed their ledger record that they did not receive any ECS.

So kindly send me the proof of bouncing the ECS, and solve my worry and bring me out of this mental tension. Other wise I will be forced to take some appropriate action against these mental harassments.

Ajeet S Rupa
[protected]

Sir,

I Ajeet Rupa S/o Mr. J W Rupa R/o A-5, First Floor, Market Block-3, Ramprastha, Ghaziabad (UP) would like to say that kindly send me the total amount of the balance lone amount. A/c No. LBDEL [protected] and LBDEL [protected] as i want to close my account and switch to some other bank.


Ajeet S Rupa
[protected]

Asn my residential address has been changed new address given below in future communicationthis address only.My savings account no is[protected]. Nungampakkam branch.

NEW ADDRESS;
PRABHAKARAN.V
OLDNO35/NEWNO49
MUTHUMARIAMMANKOIL ST,
NAVALAR NAGAR,
ANNANAGAR WEST,
CHENNAI.40

i gave complient to icici regagding roung computation statement w r t irctc tickets
so for no reply

I have completely settled my credit card dues and received statement showing 0 dues. As the Bank reported to CIBIL in the year 2008 December but once the money is received the bank did not report back to CIBIL. Thus genuine customers are harassed by the lenders (this is the price we are getting for having paid enormous interest to the lenders). I wrote many letters (received in person) but till date NO DUE CERTIFICATE IS NOT AT ALL ISSUED TO ME. Because of this I am not getting any loans from any banks for fulfilling my reasonable need of finance. Who will bell the Cats of ICICI Bank and CIBIL people?