[Resolved]  ICICI Customer Care — Misbehaviour

Hi!
I am Atish Kumar Verma and I am using icici credit card(card no.-[protected])from last 4yrs.I am a loyal customer.My minimum amount payment(i.e.Rs.3310/-) due date(02/10/2009) has been crossed without payment.This is first time that I have not pay the amount of my card because of some financial problem.Today(13/10/2009) I have received a call from your employ TULIKA, kolkata from the phone no.- [protected].The way of her talking was very wrong.I have committed that "I will pay the due amount with fine in next month".But she misbehaved and threatened me and said that "there is no such option for payment.You have to pay today itself".Please take action for such behaviour.I am mentally hurt.

Atish Kumar Verma
Ranchi.
Mobile No.-[protected].

I am having credit card No.[protected] from last three months Bill generated with additional amount of rs.99 in each statement against protection plus insurance that I have not taken and I am not aware of this.Inspite of several reminder to lombart and concerned dept. I request to take immediate step and ensure that the adjustment of extra amount Paid.

thanks & regards
Rajesh Mishra

I dont know how many times I have complained against the inconvinience that you people are making me go through. Let me start all over again. I had an ICICI credit card ([protected]). Due to personal issues, I could not make the payments for which I have apologised myself to everyone who called me for the payments. I agreed to gor a settlement on the above mentioned card. I have received a letter dated 19/05/09 (ref # SR[protected]. It was agreed in 4 installments. The amounts agreed were 13000 for the 1st EMI & 3 installments for 10000 each. I handed over 4 cheques. The cheque numbers were 503812 (Rs 13000), 503813 (Rs 10000), 503814 (Rs 10000) & 503815 (Rs 10000). All these cheques have been cleared however I am still being harassed by your collection agencies who dont seem to understand anything. All they know is just randomly visit my home and start harassing me and my family. I had sent an email for which I got a reply stating that the issue has been taken care of. I was also given a ref number which is SR[protected]. Really like to appreciate the level of distressing customer service that I have received from ICICI. You have forced me to take this legal. Now I am not only getting in touch with the solicitors but also taking this up with Reserve Bank of India Ombudsman. Even today i.e. 20th Oct 2009, after everything has been sorted out, there was a person who called me and he was so rude I felt like giving it back to him but that's not the culture that I have been brought up in. So once agin keep up the worst customer service that you are providing. You will soon hear from my solicitors.

dear concern
i am credit card holder of your bank .I checked my statement since JULY 2009 that Rs400
charged in every bill each onward as a penaly fees .this is the payment of health policy of ICICI LUMBARD .
My complaint is that the penaly fees of Rs 400 is not a fair because my payment is only Rs579 per
month. Besides that bank already charged penal interest in every bill .I think it is ok.
So i am not eager to pay late fees like Rs 400. so if you consider in my favour than iwill pay your amount as your early demand.
Thanks
My credit card no [protected]
and my contract no is [protected].

am a customer of your bank credit card, since last two year i am not withdrawn any money from your ATM'S.I forgotten safety pin of ATM Counter.I request you to please send security pin by mail or post.

Also please note my new mobile no : [protected]

MYcridit card No:[protected]

Kindly do the needful regarding this matter.

Dear Sir,
ICICI Prudential Life Insurance do not care about the customer. Once you have deposited the first premimum, they will not care about your service with respect to name printed in the certificate, mailing address even they the customer care telephone number (for Jharkhand[protected] is non-existant so that you can not ring and lodge your complaint. This situation is the case of ICICI Prudential Life Insurance of Dhanbad office Jharkhand. I had deposited my cheque on 7th July 09 bearing no. 388096 of SBI, Dhanbad for Rs 10, 000/- and Rs 10, 000 in cash.

I would like you to take necessary steps for speedy redressal of my complaint.

Dr. Raj Shekhar Singh
Qtr. No. IV/30, CIMFR Colony
CIMFR, Dhanbad, Jharkhand - 826015

I have not received my NOC, i will contact my branch the loan officers are irritating me. My branch is Nandanam My account No.[protected]

hi, sir i have credit card ([protected]) in behalf of FD(25, 000), i deposited whole amt of c.c. with interset. but in ur bank(knp) no one have time to help any one... i want only one favour from ur side that plz release my FD in my pnb a/c no. [protected] with interset. my contact no. is [protected]. pls make me quite sure that my problem will be solve.
THANKS for giving me surity...
Amit Chaudhary

my name is afsar jafree & a/c no is[protected].my account is not in active mode so please help me at present i am in uttar pradesh.

Dear Your Highness Chanda Kochar Madam,

1. This is with the reference to my request long time ago and your protracted/infractuous computerised/telephonic replies thereto.

2. I have already wrote you back, that some Ms Kusum spoke to me and she expressed her inabilities to resolve the isssue amicably. The problem is still exists and has not been resolved. You are once again requested to close my case if you people sitting at ICICI can not resolve the predicaments of serving army soldier rather than sending computerised replies.

3. You are once again and finally requested to refund me whatever the money you recovered for the false predictions during the entire past and credit the same under intimation to me so that the case can be closed from my end and I can say GOOD BYE to ICICI and its STRANGE policies.

4. Thanking you in anticipation, Madam.

Yours sincerely,

Sanjay Wagh

[protected]
[protected]

On Mon, 02 Nov 2009 23:01:26 +0530 wrote



Dear Mr. Wagh,


We understand our branch officer has spoken to you and your query is attended.

Sincerely,
Asiya




















































Customer ServiceManager


ICICI Bank Limited

CONFIDENTIALITY INFORMATION AND DISCLAIMER


>From: SANJIVAN WAUGH ([protected]@rediffmail.com)
>Date: Thursday, October 29, 2009 07:30 AM
>To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
>Subject: Re: RE: PERSONAL ATTENTION OF CEO : REDRESSAL OF GRIVANCES : ARMY SOLDIER

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>Dear Madam,
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>1. This is with the reference to your mail of date.
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>2. Some Kusum Madam spoke to me yesterday, but the grivances are yet to be resolve and she expressed her inabilities to resolve the issue. You are once again requested to get indulge yourself to resolve the issues in question.
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>Thanking you in anticipation, Madam.
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>Yours sincerely,
>
>Sanjay Wagh
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>[protected]
>[protected]
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>On Wed, 28 Oct 2009 19:18:19 +0530 wrote
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>Dear Mr. Wagh,
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>We understand our branch officer has spoken to you and your query is attended.
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>Sincerely,
>Asiya
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>ICICI Bank Limited
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>CONFIDENTIALITY INFORMATION AND DISCLAIMER
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>>This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
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>-----Original Message-----
>>From: SANJIVAN WAUGH ([protected]@rediffmail.com)
>>Date: Friday, October 23, 2009 09:26 PM
>>To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
>>Subject: PERSONAL ATTENTION OF CEO : REDRESSAL OF GRIVANCES : ARMY SOLDIER
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>>Dear Mr Md Asif Sir,
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>>1. This is with the reference to my request and your reply there to.
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>>2. It is very strange and panic to understand that my request for "zero balance account" is not being considered by the big corporate like ICICI as a special case. It is also frusterating for this army soldier, which has also resulted considering myself for the closure of aforesaid account finally and say Good Bye to ICICI. Prior to which I would request you to refund the infructuous charges, whatever dedected, from my hard core savings.
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>>3. However, you are also welcome to call me on my mobile number [protected]/[protected](anytime) and on my landline telephone number [protected] (anytime between 1400hrs to 2200hrs) or you can provide me the telephone number on which you could be available.
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>>4. Thanking you in anticipation, Sir.
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>>Yours sincerely,
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>>Sanjay Wagh
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>>On Tue, 20 Oct 2009 13:02:21 +0530 wrote
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>>Dear Mr. Wagh,
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>>We understand your concern.
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>>However, we will be unable to process your requestfrom our end.
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>>We tried to contactyou on your mobile [protected] but not able to contact you.
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>>We request you to provide your preferable time of contact enablingus to assist you.
>>Sincerely,
>>
>>Md. Asif
>>Customer Service Officer
>>ICICI Bank Limited
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>>"ICICI Bank now offers 6.50% of interest p.a. on fixed deposits for 390 days, 6.25% of intereston fixed deposit for 590 days, 7.00% of interest on fixed deposit for 790 daysand 7.25% of intereston 990 daysw.e.f. 12.10.2009. Please contact any ICICI Bank branch."
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>>"Please do not reply to any e-mail that asks youfor your bank-account-related information / details. These are called phishing e-mails and are designed withintent to fraudulently capture your bank account and personal details for misuse etc."
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>>CONFIDENTIALITY INFORMATION AND DISCLAIMER:
>>
>>
>>This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
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>>-----Original Message-----
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>>>Dear Mr Md Asif,
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>>>1. This is with the reference to my earlier mail and your reply thereto.
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>>>2. You are requested to go through my mail once again and arrange for appropriate resolution. It is pertinent to mention here that the said account was opened as a fine gesture and mercy from the ICICI Bank by the representatives of the Bank and we soldiers never went to the Bank for the same.
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>>>3. Furthermore, if you go through the entire Bank Statement you will find that my salary never, I repeat NEVER, deposited at any momenet and the account was ZERO Balanced account. The ICICI has deducted the NON MAINTENANCE OF BALANCE ACCOUNT charges which were again refunded to me.
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>>>4. In view of the above, you are once again requested to transfer the above account as DEFENCE ACCOUNT and refund me whatever the amount deducted for not maintaining the appropriate balance, till today.
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>>>5. The ICICI has been extending a helping hand towards we soldiers in past also. Keeping this in view, I am not interested to take the matter to any Consumer Court Forum and create any nuisance to the coveted bank.
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>>>6. I am more than certain that your personal indulgence will accrue favourable resolution of my predicaments at this juncture.
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>>>Thanking you in anticipation, Sir.
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>>>Yours sincerely,
>>>
>>>Sanjay Wagh
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>>>[protected]
>>>[protected]
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>>>Dear Mr. Wagh,
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>>>The salary account will be converted to generalsaving account if there is no salary credit in the account.
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>>>As there was no salary credit into your account, the account has been converted to general savings bank account.
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>>>We request you to maintain the QAB of Rs.10, 000 to avoid the QAB charges.
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>>>Sincerely,
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>>>Md. Asif
>>>>Customer Service Officer
>>>ICICI Bank Limited
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>>>"ICICI Bank now offers 6.50% of interest p.a. on fixed deposits for 390 days, 6.25% of intereston fixed deposit for 590 days, 7.00% of interest on fixed deposit for 790 daysand 7.25% of intereston 990 daysw.e.f. 12.10.2009. Please contact any ICICI Bank branch."
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>>>"Please do not reply to any e-mail that asks youfor your bank-account-related information / details. These are called phishing e-mails and are designed withintent to fraudulently capture your bank account and personal details for misuse etc."
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>>>Stay connected for communication by updating your contact details through "Forms Center" atwww.icicibank.com
>>>
>>>CONFIDENTIALITY INFORMATION AND DISCLAIMER:
>>>This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank
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>>>-----Original Message-----
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>>>>PERSONAL ATTENTION OF MS CHANDA KOCHHAR, CEO, ICICI BANK LTD, MADAM
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>>>>Respectged Madam,
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>>>>Name: SANJAY WAGH
>>>>Account No:[protected]
>>>>Mobile no: [protected]
>>>>Telephone no: +[protected]
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>>>>Respected Madam,
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>>>>1. I am serving ARMY soldier and opened my account at ICICI Aurangabad (Maharashtra) Branch (through your bank rfepresentatives, who, then, came to our ARMY CANTONMENT PREMISES, with a proper permission from our Military Commanders), during the month of May - Jun 2004. It is pertinent to mention here that your bank staff came to our compus, and not we soldiers went to your bank for seeking any favour from your bank or so.
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>>>>2. We all soldiers (almost 100 soldiers) opened the accounts in your esteemed bank, during those three day camp and your bank officials promised us that this is curtsey from ICICI and opened the Zero Balanced Defence Accounts and promised us that the facilities of Zero Balance will be continued. If you go through the records, you will find that we never deposited any money into our respective accounts and still enjoyed the privileges of being Zero Balanced Account for longer durations, for which we are thankful to your coveted Bank.
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>>>>3. However, it is very unfortunate to mention here that the bank all off sudden converted the Defence Accounts has been transferred into Saving Bank Accounts and deducted some amounts from our hard core earnings.
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>>>>4. You are kindly requested to indulge yourself and look into the matter urgently for redressal of following predicaments, AS A VERY SPECIAL CASE :-
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>>>>(a) Arrange to refund whatever amounts deducted from our earnings.
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>>>>(b) Arrange to grant status of aforesaid account as a ZERO BALANCE DEFENCE ACCOUNTI with immediate effect.
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>>>>4. This poor army soldier will remain ever grateful to you for this act of kindness
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>>>>Thanking you in anticipation, Madam.
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>>>>Yours sincerely.
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>>>>Sanjay Wagh (INDIAN ARMY SOLDIER)
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>>>>[protected]
>>>>[protected]
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Dear Your Highness Asiya Madam, GM, Customer Care Department,

1. This is with the reference to my request long time ago and your protracted/infractuous computerised/telephonic replies thereto.

2. I have already wrote you back, that some Ms Kusum spoke to me and she expressed her inabilities to resolve the isssue amicably. The problem is still exists and has not been resolved. You are once again requested to close my case if you people sitting at ICICI can not resolve the predicaments of serving army soldier rather than sending computerised replies.

3. You are once again and finally requested to refund me whatever the money you recovered for the false predictions during the entire past and credit the same under intimation to me so that the case can be closed from my end and I can say GOOD BYE to ICICI and its STRANGE policies.

4. Thanking you in anticipation, Madam.

Yours sincerely,

Sanjay Wagh

[protected]
[protected]

On Mon, 02 Nov 2009 23:01:26 +0530 wrote
>


Dear Mr. Wagh,


We understand our branch officer has spoken to you and your query is attended.

Sincerely,
Asiya




















































Customer ServiceManager









ICICI Bank Limited

CONFIDENTIALITY INFORMATION AND DISCLAIMER


>From: SANJIVAN WAUGH ([protected]@rediffmail.com)
>Date: Thursday, October 29, 2009 07:30 AM
>To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
>Subject: Re: RE: PERSONAL ATTENTION OF CEO : REDRESSAL OF GRIVANCES : ARMY SOLDIER

>Dear Madam,


>1. This is with the reference to your mail of date.
>
>2. Some Kusum Madam spoke to me yesterday, but the grivances are yet to be resolve and she expressed her inabilities to resolve the issue. You are once again requested to get indulge yourself to resolve the issues in question.
>
>Thanking you in anticipation, Madam.
>
>Yours sincerely,
>
>Sanjay Wagh
>
>[protected]
>[protected]
>
>
>
>On Wed, 28 Oct 2009 19:18:19 +0530 wrote
>>
>
>
>Dear Mr. Wagh,
>
>
>We understand our branch officer has spoken to you and your query is attended.
>
>Sincerely,
>Asiya
>
>
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>-----Original Message-----
>>From: SANJIVAN WAUGH ([protected]@rediffmail.com)
>>Date: Friday, October 23, 2009 09:26 PM
>>To: customer.[protected]@icicibank.com (customer.[protected]@icicibank.com)
>>Subject: PERSONAL ATTENTION OF CEO : REDRESSAL OF GRIVANCES : ARMY SOLDIER

>>
>>Dear Mr Md Asif Sir,
>>
>>1. This is with the reference to my request and your reply there to.
>>
>>2. It is very strange and panic to understand that my request for "zero balance account" is not being considered by the big corporate like ICICI as a special case. It is also frusterating for this army soldier, which has also resulted considering myself for the closure of aforesaid account finally and say Good Bye to ICICI. Prior to which I would request you to refund the infructuous charges, whatever dedected, from my hard core savings.
>>
>>3. However, you are also welcome to call me on my mobile number [protected]/[protected](anytime) and on my landline telephone number [protected] (anytime between 1400hrs to 2200hrs) or you can provide me the telephone number on which you could be available.
>>
>>4. Thanking you in anticipation, Sir.
>>
>>Yours sincerely,
>>
>>Sanjay Wagh
>>
>>
>>
>>
>>On Tue, 20 Oct 2009 13:02:21 +0530 wrote
>>>
>>
>>
>>Dear Mr. Wagh,
>>
>>
>>We understand your concern.
>>
>>
>>However, we will be unable to process your requestfrom our end.
>>
>>
>>We tried to contactyou on your mobile [protected] but not able to contact you.
>>
>>We request you to provide your preferable time of contact enablingus to assist you.
>>Sincerely,
>>
>>Md. Asif
>>Customer Service Officer
>>ICICI Bank Limited
>>
>>
>>
>>
>>"ICICI Bank now offers 6.50% of interest p.a. on fixed deposits for 390 days, 6.25% of intereston fixed deposit for 590 days, 7.00% of interest on fixed deposit for 790 daysand 7.25% of intereston 990 daysw.e.f. 12.10.2009. Please contact any ICICI Bank branch."
>>
>>"Please do not reply to any e-mail that asks youfor your bank-account-related information / details. These are called phishing e-mails and are designed withintent to fraudulently capture your bank account and personal details for misuse etc."
>>

To, dt.[protected]

The general manager,

ICICI BANK,

SURAT.



Sir,

Sub : Customer Harassment at Your _HAZIRA_ Branch.



This has reference to the above mentioned subject, we are currently holding a current a/c. No.[protected] with your Hazira BRANCH since 15 / 10 /2009. Without informing us your branch has debited Rs._71788.00von our a/c and we issued gold in lieu of the same, which we did not accept. After several visits and requests we were returned our money, but since that we have been told by your branch manager Mr. Sandip Thhakar & Mr.Shodi to discontinue our a/c and we are harrased by them every now and then. You can see our creditability from our a/c ledger.



This type of insensible behavior is not expected from a reputed bank like yours. Kindly do the needful on urgent basis and give an immediate and positive response on the same. We have never committed any body in your branch to buy any product from your bank, then why this forcible selling?



Hope our grievance has fallen in right ears and we expect positive action. Your cooperation in the matter is highly appreciated.



Thanking you,



Regards,

for Patel oxygen co



Partner.

FROM :
MANOJ.P
CHAITHRAM
DARLCO GARDENS
THRISSUR EST




Sir,

I have already applied for a loan which was rejected, and I have no regrets whatsoever, however, I would like you to return back my documents( photostate copies signed by me), which was submitted at the time of loan application. Earlier, I received only the Xeroxed copies of the documents, but I need those self signed copies as such, including my passport sized photo(single copy).

For your kind information, I would like to remind you that, I have already closed the loan amount for two Cars.

Hope that my requirements are fulfilled at the earliest possible time.

My ACCOUNT NO. IS :[protected]


Sincerely yours

Manoj P.

To, Date: - November 11, 2009
The Branch Manager
ICICI Bank
Haridwar

Subject: - Deduction Rs.827/- from my Account No.[protected] Branch- Mohali

Dear Sir,
This is with above reference that I my self Manoj Kumar S/o. Shri Abhan Singh have an account in your Mohali Branch.
Yesterday I checked my account status and surprised after this found that Rs.827/- Eight Hundred Twenty Saven deducted from my account. You know that always my Account Balance maintains as per your Terms & Conditions. From last two months due to my dangerous accident I could not maintain the same, but this is your prime responsibility that before deduction any single amount in any account you should be inform to the account owner through phones, email, Post etc.
As you know that I am your Old Customer and having account in your bank from a long period. Also I would like to inform you that few time ago I have been take a personal loan with amount of Rs. 90000/- Ninety Thousand Only from your Bank, and during period of paying this amount by me even single installment was not slipped then you have deduct Rs.1000/- from my account due to not Maintain Rs. 10000/- .
Now you are requested for return my Rs.827/- (Eight Hundred Twenty Saven Only) in my account. I will be very thankful to you.


Thanking You...



Manoj Kumar

sir
i am pinki verma working in ngo organisation named "muskaan" from bhopal, madhya pradesh. i want to register one complaint against a person who is a account holder in icci by name neeraj singh and his a/c nos is[protected] and the branch is of kanpur and his nos where he contact me is [protected]
actually i had to make this complaint before a week. last month around 20th of october i referred to a article in our local newspaper patrika in job classified this person neeraj singh mentioned about a work of "mobile sms" where you can send sms by sitting at home and the scheme of this wrk ws that if 100 sms in a day u will earn rs500/- . so i called this person and asked him the information regarding to the work . he replyed that the company name that he is running of this work sms is named by "SUZLON TELECOM" . so with risk i deposited rs5000/- on this a/c of neeraj singh and the person said that he will send the parcel containing a mobile set and a directory of the people whom u will b messaging . so i waited for 2 days as he promised bt after 2 days the parcel didnt received by me . he kept on saying in evening u will get the parcel bt a week after i called him back i found this man keeping his cell busy, cutting my calls and now its switched off ..
i am feeling looted by this person . as proof i have his calls recorded in my mobile, i have receipt of the bank transaction, his messeges .
plz do contact me sir with my problem and give a solution to my problem on [protected]
and i hope so the people of your department will take a action against this fraud person . So plz kindly resolve my issue becasue i am feeling that i have cheated by this person and as well as icici, so this is a kind request, plz do right action otherwise i will be forced to do some legal action.

thanks&regard

pinki verma
e-8/9, sahkar nagar,
trilanga, bhopal.
mobile nos -[protected]/ [protected]

Hi,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Dear Sir/Mam,

I wish to inform you that in our office installed the ICICI card machine.I have face lot of problem
in the settlement time.Indiviual transection of the day and batch close donot updated same day, next date updated the settlement reports.I have complain in local icici office but nopositive response form this side.Kindly inform to Local office changed the machine immeditely.

MID NO:50278360
TID:43391485
Kindly do the needful regarding this matter.

Regards,
Prakash.
[protected]
[protected]

I HAD BEEN RECEIVING SMS REGARDING THE DUE EMI/OUTSTANDING BALANCE, SHOWING LOAN NO AS LIDELXX1267 FROM A VERY LONG TIME AT MY MOBILE NO. [protected], AND FOR THAT MATTER I HAD RAISED OBJECTIONS IN YOUR COUSTMER CARE SO MANY TIMES THAT THE DEMAND OF ANY TYPE AGAINST THE SAID LOAN AC.NO. IS BOGUS AS I AM NOT THE BORROWER OF THE SAME BUT RAISING THE DEMAND BY SMS AND SOME TIMES BY THE RECOVERY PERSONS USING THE FILTHY/UNHUMAN LANGUAGE ON MY MOBILE PH.NO.[protected] HAD NOT BEEN SUSPENDED, SOME HOW I WAS CONFIDENT THAT SOONER OR LATER THE SAME SHOULD BE RCTIFIED BY YOUR END AND ULTIMATLEY THE PROCESS OF DEMANDING THE EMI/ OUTSTANDING AMOUNT FROM ME AGAINST THE SAID LOAN SHOULD STOPPED. HOWEVER EXTENDING MY EFFORTS TO GET RELIEF FROM THIS NONSENSE DEMAND I HAD MADE A COMPLAINT MENTIONING THAT I HAD NOT TAKEN ANY LOAN AGAINST THE LOAN NO. LIDELXX1267 BEING SEND BY THE SMS CLAIMING OUTSTANDING AMOUNT/EMI'S ETC., VIDE ITS NO.[protected] DT.12.09.09 AND IN WHICH I WAS ASSURED BY THE ATTENDENT PERSON THAT I SHALL NEVER RECEIVE ANY SMS FOR THE SAME DEMAND IN FUTURE AND THE BANK SHALL LOOK INTO THE MATTER ACCORDINGLY BY RECTIFYING THE FAULT WHATSOEVER, WHERESOEVER IN THE SYSTEM.

BUT I WAS ASTONISHED WHEN I RECEIVED A SMS SHOWING THE COMPLETE LOAN ACCOUNT NO, AS LIDEL[protected] ON MY MB.NO.[protected] ON DT-13.11.2009 AT 7.25.50PM WITH INSTRUCTIONS TO VISIT AN ASSET BRANCH TO PAY THE AMOUNT OUTSTANDING AS THE SAID LOAN IS GOING TO MATURE IN DEC-2009, AND FOR ICICI BANK TO ISSUE THE NOC.

BY THIS E-MAIL, IT IS MY WARNING TO YOUR BANK TO STOP THIS NONSENSE WITH IMMIDIEATE EFFECT OTHER WISE HAVING NO OPTION I SHALL INITATE A LEGAL ACTION AGAINST YOU IN THE COURT OF LAW AND/OR IN THE POLICE AS I HAD ALREADY INFORMED YOU THAT I HAD NEVER TOOK THE SAID LOAN AND UNABLE TO UNDERSTAND THAT HOW YOUR BANK IS DEMANDING THE SAME FROM MY SELF THAT TOO BY SENDING SMS AND MAKING HARRASING CALLS ON MY MOBILE NUMBER AS MENTIONED ABOVE.

Sir,
as because of incriment in minimum balance, Rs. 3340.00 had been deducted from my A/c no.[protected] in ICICI bank civil lines Allahabad. but i was not informed by bank about it through any source. i also submitted an application on 15/07/2009 and the bank ensured me to reverse my deducted amount on 1st Oct. 2009. but till now the bank had reversed me only Rs. 827.00 on 31/10/2009. i request you to look after my problem & reverse my due balance i.e. Rs.2513.00
thanking you and ensuring my full cooperation.
yours faithfully,
Trilochan Singh

Hello...

My Online ID and Password has been locked due to not using, but i tried your customer care to reset the pass word, no body is responding properly.

Pls do it immediately