[Resolved]  ICICI Customer Care — Misbehaviour

Hi,

I m Lakhwinder Singh, using your 3rd class Gold Card (card no. [protected]) since one year. I always use it for around more than 3500 rs. This time i purchased 5 movie tickets according to your offer that buy 2 ticket get one free. bur i have been charged for the all the tickets. i purchased 5 tickets. and accroding to that I will have one ticket free. but i did nt receive any discount for that. Moreover that i made call on your pathetic helpline no. which a really a pathetic service provider. Specially your Relation Manager, even he does not know the way of talking. he was keep inturupting me in all the conversation. I also want to register complaint aginst your well educated customer care executive Pallavi and Shivangi. Pallavi made me a promise that she will arange a call back for me on the same issue but i did not receive any. then after 3 days today i again called your pathetic helpline no. then again miss shivangi was online who put me on hold without taking my confirmation for long 20 minutes in the whole conversation then she transfered my call to your reputed well educated Relation Manager Ashwani whe beleives that ICICI company belongs to himself. Now please disconnect my card. i Dont not need your card. Its a pathetic service i have ever been served of. more over that he disconnected my call. which is against the call center rules i suppose. I need a call on no. on urgent basis otherwise i will not pay even a single penny out of my outstanding bill 5279.39 rs. and more over i want discount for 600 rs now. for mentally harasment and my loss for 2 free tickets. thats it. my contact no. is [protected] and [protected]. thanks for your kind services.
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Aug 14, 2020
Complaint marked as Resolved 
 
149 Comments

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I am customer of icici bank since last 5 years.I have taken home loan in your bank.as i am paying the EMI through checks.As they r coming to end on may 2010.I am unhappy with your customer service as they repeatedly informing me about the submission of the post dated EMI checks since last 10 days.Even though i have informed the same will be submitted by Jan 2010.I am very disgusted about the phone calls that i am recieving daily.Your customer care persons are thinking that i am a defaulter of your bank even though i am paying regularly.Your phone calls are harrissing me.I[censored] feel any doubt on my EMI payment please give me the details to clear the loan immediately.Kindly advice concerned not to repeat the same in future



thanks & regards
V N Prasad
Dear Sir
I have have saving account at your ICICI bank account no[protected].You have debited 827 RS from my account on 08/01/2010 in non maitenaing the quarterly balance.But I constanly maintain the quaterly balance above 5000.So please check &
credit the amount same.

Regards/Surendra Pagaria
Dear sir,
kind your information i have not recieved my user ID till date
my Request no.is SR[protected]
do the need full
Place : Hyderabad,
Date : 19/01/2010

To,
The Bank Manager,
ICICI Bank,
Khairathabad,
Hyderabad.

Sub : Change of Mobile Number for Savings Bank Account No.[protected] in ICICI Bank, Khairathabad Branch, Hyderabad.

Dear Sir,


This is Kagita Yesu Babu Customer of ICICI Bank (Account no.[protected], Khairathabad Branch, Hyderabad. My mobile number is changed. Please send the SMS alert details to my new mobile number ([protected]).


Thanks & Regards,

Address :
M/s. Puzzolana Machinery Fabricators,
IVRCL Towers, 2nd Floor,
K. Yesu Babu Road No. 10, Banjara Hills.
Mob : [protected] Hyderabad – 500034.
Comments


I am customer of you bank, Past oneyear over I am not receive any bank statements from your side. I enquired manjalpur branch regarding this matter .The concern person informed me send mail to customercare.

Kindly do the needful regarding this matter.


My Account No:[protected]

Thanks
Dear Sir,
Around a month back, I indented for issue of cheque book by dropping the same in the box provided at ATM at Shalimar Square, Hazratganj, Lucknow. But I have not so far received the cheque book. Please look into the matter and arrange to send the cheque book at the given address immediately.
Yours truly,
Mohammad Mateen Khan
A/c No.[protected]
I M A/C holder of STATE BANK OF INDIA, 20THJAN 2010 AT 3.55P.M I will withdrawl
RS1000/- at your ATM branch at Hardatrai Chamdia Rd. ATM ID S1CN0643 .Unfortunetly I receive a bill to unable process but my money will be dedected, My previous bal. is Rs 2603.00 after proccessing my A/C bal is 1603.00.
SO, I request to u please refund my balance as soon as possiable.
Thanking You
NAME:RAJESH SHARMA
A/C NO:[protected]
ATM CARD NO:[protected] VALID JAN 2009
DUBRAJPUR BRANCH CODE 2052
Your'faithfully
RAJESH SHARMA
MOB:[protected]
I am trying the customer care numbers for my banking queries from last 4 days, however its continuously showing that telecallers are busy in attending other customers.
Am i not your customer.
Very disappointing ...
Hi
I m shri chand and I m useing icici credit ard no. [protected], and it is showing more than 1000/- Rs I have to pay can you please tell me that why it is happen
D/Sir

I am a Central Govt. Officer. My job compels me to travel from State to State. I have an A/c in ICICI Bank. My A/c No. is[protected]. Since last one month my user id has been disabled and despite my running around your bank, I have failed to ENABLE my user id so that I can book train/air tickets.

WILL U PLS HELP OR ELSE I'LL FORGET IT WITH A BIG DISSAPPOINTMENT WITH ICICI.
My demat account number IN[protected] Please send demat account statement threw this mail and also physical.
To, Date: - March 18, 2010
The Branch Manager
ICICI Bank
Haridwar

Subject: - Deduction Rs.827/- from my Account No.[protected] Branch- Mohali

Dear Sir,
This is with above reference that I my self Manoj Kumar S/o. Shri Abhan Singh have an account in your Mohali Branch.
Yesterday I checked my account status and surprised after this found that Rs.827/- Eight Hundred Twenty Saven deducted from my account. You know that always my Account Balance maintains as per your Terms & Conditions. From last Six months due to my dangerous accident I could not maintain the same, but this is your prime responsibility that before deduction any single amount in any account you should be inform to the account owner through phones, email, Post etc.
As you know that I am your Old Customer and having account in your bank from a long period. Also I would like to inform you that few time ago I have been take a personal loan with amount of Rs. 90000/- Ninety Thousand Only from your Bank, and during period of paying this amount by me even single installment was not slipped then you have deduct Rs.1000/- from my account due to not Maintain Rs. 10000/- .
Now you are requested for return my Rs.827/- (Eight Hundred Twenty Saven Only) in my account. I will be very thankful to you.


Thanking You...



Manoj Kumar
To, Date: - March 30.2010
The Branch Manager
ICICI Bank
Haridwar

Subject: - Deduction Rs.827/- from my Account No.[protected] Branch- Mohali

Dear Sir,
This is with above reference that I my self Manoj Kumar S/o. Shri Abhan Singh have an account in your Mohali Branch.
Yesterday I checked my account status and surprised after this found that Rs.827/- Eight Hundred Twenty Saven deducted from my account. You know that always my Account Balance maintains as per your Terms & Conditions. From last two months due to my dangerous accident I could not maintain the same, but this is your prime responsibility that before deduction any single amount in any account you should be inform to the account owner through phones, email, Post etc.
As you know that I am your Old Customer and having account in your bank from a long period. Also I would like to inform you that few time ago I have been take a personal loan with amount of Rs. 90000/- Ninety Thousand Only from your Bank, and during period of paying this amount by me even single installment was not slipped then you have deduct Rs.1000/- from my account due to not Maintain Rs. 10000/- .
Now you are requested for return my Rs.827/- (Eight Hundred Twenty Saven Only) in my account. I will be very thankful to you.


Thanking You...



Manoj Kumar
My credit card no-[protected] already settled my credit card outstanding amount in the year of[protected]amt-4702/- clear amount ) but in CIBL report they mentioned "WRITTEN OFF", I am not able to understand ICICI bank behavior already closed all transaction with ICICI why the hell they have given my name in CIBL. Please help me in this matter..
Let me know what i can take action on ICICI bank.
Despairingly waiting your help.

Regards,
Ranganath
My home loan account No is LBHYD[protected]
NAME - B.SAMYUKTA
EMI - 8983
I WANT INTEREST CERTIFICATES FROM 2005-06
MY EMAIL ID - [protected]@yahoo.co.in
Dear Sir,

I made a purchase at M/s Vasanth & CO, Hosur . First I had given one of my debit card, they tried with that card and told me that there was some error showing . Then again I have given another card and tried it and found Ok . After a week time I came to know that in my both account Rs 12800 has deducted against that purchase . I had verify with M/s Vasanth & Co they told me that during that day only Rs 12800 has deducted . Kindly verify the same and credit the amount at the earliest .

Regards

H.Murali

A/c No :[protected]
sir, my name is santhosh. You have sent the NOCfor my loan Account LTBNG [protected] vide awb no ZB 2045273 through First Flight Courier on[protected]. ON[protected] AT 12.05pm they call me and told within 3 -clock they deliver the corier. Today itself i didnt get the corier . please kindly take a favourable action . my phone no: [protected],[protected] e-mail: stefi.[protected]@gmail.com
Hi,
ICICI banking customer care was not good. There is no direct contact number to speak with the customer regarging queries.From banglore I called so many times regarding to get some clarification. While i am calling to cutomer care i am hereing all option except customer support option. I am requesting ICICI back.. plz be with us on calls..also try to catch customer call ASAP.
1) PUZZOLANA CRUSHER LOAN AGREEMENT NO: LQHBL[protected] RS. 1.98 CRORES

INV NO DATE NAME OF MATERIAL AMOUNT
2026 10/1/2008 CONVEYOR 7, 19, 846-00
2079 18/1/2008 CONVEYOR 7, 19, 846-00
2080 18/1/2008 STRUCTURES 4, 79, 898-00
2157 25/1/2008 STRONG TANK 4, 79, 898-00
2158 25/1/2008 CONVEYOR 5, 99, 872-00
2183 29/1/2008 ELECTRICAL 9, 59, 795-00
2184 29/1/2008 JAW CRUSHER MOUNTED ON TROLLEY 65, 98, 592-00
2200 30/1/2008 CONE CRUSHER MOUNTED ON TROLLEY 59, 98, 720-00
2127 31/1/2008 STRUCTURES 3, 59, 923-00
2223 1/2/2008 VIBRATING SCREEN 15, 59, 667-00
2249 3/2/2008 GRIZZLY FEEDER 11, 99, 744-00
2267 5/2/2008 STRUCTURES 4, 79, 898-00
2290 6/2/2008 CONVEYOR 4, 79, 898-00
2306 7/2/2008 STRUCTURES 4, 79, 898-00
2315 7/2/2008 CONVEYOR 4, 79, 898-00
2376 13/2/2008 CONVEYOR 4, 04, 607-00
TOTAL 2, 20, 00, 000-00

ABOVE SAID INOVICES ARE HANDED OVER TO YOUR BANK ON[protected] BY THE PARTY ON BEHALF OF H P MADHUKAR, HUBLI. NOW THE LOAN HAS CLEARED, NO DUE CERTIFICATE ISSUED AND YOUR BANKER IS NOT READY TO RETURN THE ORIGINAL INOVICES TO US, TELLING THE REASON AS DOCUEMNTS NOT RECEIVED FROM THE SUPPLIER, DOCS NOT TRACED, SO LOK INTO THE MATTER AND SOLVE THE SAME.


FROM
H P MADHUKAR, NO: 41, PRASHANT, VIJAYNAGAR EXTN, HUBLI - 580032 PH:[protected], MOB:[protected]
i arvind from surat my credit card no [protected] i only onr request to bank pls give me one settlement letter so settele my acoount as soon as possible .
i am customer off last ten year from icici bank and i am not defolter .
so request pls solve this metter as soon as possible
thanks
regards
arvind
surat
[protected]@yahoo.com

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