[Resolved]  ICICI Customer Care — Misbehaviour

Reminder : 17/09/2009
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Sir,

I Ajeet Rupa S/o Mr. J W Rupa R/o A-5, First Floor, Market Block-3, Ramprastha, Ghaziabad (UP) would like to say that kindly send me the total amount of the balance lone amount. A/c No. LBDEL [protected] and LBDEL [protected] as i want to close my account and switch to some other bank.


Ajeet S Rupa
[protected]

I AM YOUR CUSTOMER I WAS MADE ONE TRANSACTION TO RECHARGE MY DISHTV THROUGH CREDIT CARD. BUT THE TRANSACTION PENDING. SO, I WANT TO KNOW WEATHER THE AMOUNT WAS DEDECTED OR NOT OF MY ACCOUNT

Sub:- Fixation of loan and EMI amount Ref: Car Loan A/c No. LUDEL [protected]

Sir/Madam,

I applied to your bank through your D.S.A. M/s Accurate Commercial Services, Sewa Bhawan, Jhandewalan, New Delhi for financing me in purchasing a Scorpio Car. The amount of loan applied for was Rs. 4, 50, 000/- (Rs. Four Lakh and Fifty Thousand Only)
After the loan was sanctioned, I was paid Rs. 3, 50, 000/- in cash by the proprietor of the D.S.A. M/s Accurate Commercial Services namely Mr. Vikrant Sareen [copy of Cheque enclosed]. The balance amount of Rs. 1, 00, 000/- was paid vide Cheque No. 578508 dated[protected] issued on ICICI Bank, Connaught Place II Branch. When the said cheque was deposited in my bank account it bounced due to insufficiency of funds. The said Mr. Vikrant Sareen had since been absconding. I informed your bank about the whole episode in writting [Copy of letter enclosed]
The Concerned officers informed me that the said DSA had deceived many others in the similar way and the bank had issued all of them new cheques. They assured the that I will be issued a new cheque for Rs. 1 lakh. They asked me to keep patience as some procedure was to be followed. However, till date even after passing of almost half of the loan period, no positive steps are taken by your bank. I continued to pay instalment amount on Rs. 4.5 lakhs under impression that Rs. 1 lakh would be paid immediately as assured by your bank. In this situation, I’ll not like to avail the balance amount of Rs. 1 lakh any more as the half of the loan period has already been passed. I want you fix the loan amount at Rs. 3.5 lakhs. I’ll be highly obliged if you adjust the excess instalment payments made by me on Rs. 4.5 lakhs against the future EMI instalment amount on Rs. 3.5 lakhs. It may be noted that I should not be made liable for any prepayment penal charges as the loan of Rs. 1 lakh was never paid to me by your bank.

Thanking you
Yours Faithfully


(Rakesh Sharma)


Enclosures:

1. Photocopy of bounced cheque No. 578508 dated[protected]
2. Photocopy of information letter of your bank about bouncing of cheque
3. Photo copy of Loan Act No. LUDEL [protected]

ICICI DOES NOT TAKE CARE OF THEIR COUSTOMERS
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I send 5 mails and reminders but in vain.

I AM Ramesh from Tamil Nadu, RUPEES 208800 two lakh eight thousend and eight hundred missed from my current account by 17 transections on[protected],[protected], 11.09.2009, cash dran by debit cord an unknown person. On 06.08.2009 My Dedit Cord Blocked Not Working from 06.08.2009
But that 3 days mobile alart statement recived correct balance, 4th day shouing nill balance. The bank manager telling new cord issued by bank, unknown person recived the cord and drawn cash by ATM.

With out my permision and request the bank blocked my debit cord . New cord issued with out my
Request, I am not Recived any new debit cord from till date. Please tell me how to get back the money to my account. What can i do for that.
thanks & regards by, k.ramesh, current account holder, phone no-[protected], A/C no[protected]

i 've lost my iternet password.so please cancel the old password and provide me a new
user id & password at your earliest possible.
my icici A/Cno :[protected],
name ; Ch.v.Sankar sastry,
branch : Madapur,
Hyderabad.

my Ph NO : [protected] ; [protected] ; [protected]

Dear concern
I am a customer of icici bank. My credit card no is [protected]. I have been receiving a bill for the purchase of a pair of benetton sunglasses through their rewards program named gift260. The order was placed on 1st jun 2009. After months of non-delivery of the above mentioned product and also on receiving no response from them we placed an order to cancel the purchase. That request too has not been forwarded as i have received another bill dated 18-09-09 mentioning the total amount due as Rs. 1455.26.
I have complained regarding gift360 nd also called up the icici customer care service a number of times in this regard. I was told about a month ago that i would not recieve any further bill statements till the matter was cleared. COMPLAINT NUMBER--SR[protected]But that clearly is not the case.
I have been really harrassed for the past 6 months about this thing and have made innumerable phone calls to every possible source. The bank promises friendly and hassle-free customer service but has miserably failed to do.
The next step of action from my side will be to pursue this matter legally through the consumer court as i cannot and will not bear any further trouble regarding this case. Reply to the following number.
[protected]

I AM A CURRENT ACCOUNT HOLDER AT HOSUR BRANCH TAMIL NADU RUPEES[protected]
MISSED IN MY ACCOUNT BY WAY OF CASH DRAWN AT ATM CASH WHEN MY DEBIT CARD
LOCKED[protected] BY UNKNOWN PERSON. THE BANK ISSUED NEW DEBIT CARD WITH OUT MY REQUEST. ANY DEBIT CARD NOT DELIVER TO MY ADDRESS. BUT 17 TRANSACTIONS TOOK PLACE IN MY ACCOUNT NO=[protected].IT IS NOT OURS PLEASE ARRANGE TO
RETURN BACK THE MONEY TO MY ACCOUNT

Dear Sir,

We require a bank statement for the period from 01-09-09 to 23-09-09. Please email the bank statement immediately. We have not received bank statement between these dates daily.Some dates are missing.

Thanks&regards,
Rajalakshmi

we have deposited our S.B.H(ADB) PEDDAPALLY cheque(no.488736) Rs. 2, 00, 000/- in P.T.L COMPANY I.C.I.C.I BANK ACCOUNT CHANDIGARH A/c.No.[protected], at peddapally I.C.I.C.I BANK BRANCH, on 21/01/09.
From our account it was cleared on 23/01/09, and in your i.e., IN PTL ACCOUNT account it was credited on 28/01/09.
but ptl company were not credited my acount
please bank statement send me please sir or any proof send me

ICICI BANK ( CAR LOAN )
SIR

I taken a maruti car in 2005 and financed from ICICI BANK LTD . THE LOAN A/C NO IS LADEL-4372844. I HAVE MADE ALL PAYMENT FINALLY ON 8.2.09 AS THE CASE WAS PUT IN LOK ADALAT AND AS PER ORDER SETTLEMENT. NOW THERE IS NO DUES OUTSTANDING.

I HAVE VISITED MANY TIMES IN SECTOR -8 ROHINI, AND JHANDEWALA, NEW DELHI FOR GIVING NOC ( NO OBJECTION CERTIFICATE ) BUT THEY ARE NOT GIVING SINCE A LONG TIME HAS PASSED. THE BANK ASSURE EVERY TIME TO ISSUE NOC WITHIN FEW DAYS BUT NO NOC HAS BEEN GIVEN TO ME AFTER REPEATED VISITS IN BANK.

PLEASE ISSUE ME NOC AT YOUR EARLIEST.

RAJ ARORA
[protected]
POCKET B-2, 347-348 SECT -6, ROHINI DELHI-85

sir,
even I have one complaint
on 26/09/09 in ATM S1CD2023 at Maraimalainagar near Chennai I deposited Rs 10000/- (ten thousand only) around 11.15 AM TO MY A/C[protected] but it was credited to my account only on 01/10/09 and ONLY Rs 9500/- (nine thousand five hundred only ) is credited leading to loss of Rs 500/- necessary explanation and relief regarding this is urgently needed
- ANANTHGOVINDASAMY

YOUR BANKING NOT WORKING PROPERLY BECAUSE I PHONED SO MANY TIMES TO RAJAHMUNDRY BRANCH OF ICICI TO GIVE STATEMENT OF MY TWO WHEELER LOAN NO IS LTKKN[protected] BECAUSE PAYMENT ONLINE TAKING SO PLEASE GIVE ME REPORT OF
STATEMENT I HOPE YOU DO WELL

Sir,
One month before from Solapur Branch of Maharashtra I was submitted my request for New ATM card & cheque book, but as on date I have not received my cheque book & ATM card.
Without which I am unable to do my transaction from complete one monyh. So please do the needful.
My Name: Prashant Saudagar Khatmode
Account No:[protected]
Branch:Solapur
Account Type: Saving.

Thanka & Regards
Prashant K
[protected]

I had purchased GOI Bond 2003 vide certificate no.11632 dt.21st August 2003 for Rs.267000( ledger account no.TBICI[protected] and also submitted the original ceretificte to the Bank(C-1/4, Janakpuri)on 19-9-09 but till date[protected] I have not received the maturity amount. Please do the needful as early as possible.

Dear Sir,

I ABHISHEK KUMAR SRIVASTAVA WANTED TO INFORM YOU THAT I HAVE CALLED ON 10/10/2009 FOR 4 OR 5 TIMES ON YOUR CUSTOMER CARE FOR DISABLED OF MY USER ID. BUT THE CUSTOMER CARE EXECUTIVE RESPONSE WAS VERY UNSATISFIED. I HAVE SPEND MORE THAN 50 RS. (LOCAL CALL ) TO UNLOCK THE USER ID. CAN SOME BODY TELL ME HOW LONG IT WILL TAKE TO UNLOCK. OR CAN I GO ANY ICICI BANK BRANCH FOR UNLOCK THE USER ID. STILL MY REQUEST WAS NOT SUBMITTED ON YOUR RECORDS. PLZ TELL ME WHAT SHOULD I DO ?

This is the first time I am looking this type to customer service. I know it doesn’t take long time to unlock the user id.

My Account Number is:[protected]

Name: Abhishek Kumar Srivastava

dear sir meri firm jaithye insurance consultant &marketing Pvt Ltd k nam se ea khata C/a jiska
A/c No.[protected] cust ID[protected] hai jo ki etah branch me khulwaya gaya tha jisk liye mene ek check canara bank jaithra etah ka SB a/c ka check 10000/- ka 45 din pahle de diya tha jo ki aaj tak jaithra nahi bhej gaya hai please check kare.raju jaithye

Respected sir/madam. I am chandrashekharaiah from chitradurga karnataka. i got homeloan from your bank in march 2006. my loan account no, is-LBDVG[protected]. i have submitted PDCs as you required.and you had been creadited emi amount from my account regularly withoutfail, but you have charge me overdues towards my payment. i want know y you are charging overdues unneceeserly to me. please go through my payment track and correct the mistake and immeditly readjust the paid overdue amount to my loan principle amount. pleas do inform me about what action you taken on this issue. thanking you.

I have an account in ICICI, J.Hills Branch office Bank, and I sent two times my request for new transaction pass word, till today after 10 days over also, i have not received nor called any body from Bank customer care office, i don't know the problem, and for me it is difficult to transfer funds, and payments to the billers and day to day transaction.

The following are my request details pl do the needful.

Request Number:1) SR[protected]

2) SR[protected]

Please do the needful

KVRAO

R/SIR
MY NAME SUNIL KUMAR SRIVASTVA I AM INVEST PRUDENT ICICI TAX GAN AND MY FOLIO NO...861281/43 I WANT STATMENT PLS.SEND MY EMAIL ADD.