ICICI Bank Complaints & Reviews

Hi,

ICICi Defect’s person called me and says that :"
ICICI Direct is offering 3 in 1 account to anyone having Salary >20K (Online trading account, Demat and Zero balance Savings account) for just Re 1/- only. For details contact Omprakash Arya on [protected] / [protected]. " they also put same add on HSBC GLT INTRANET

But few day back i have get following mail from icici direct

ICICIdirect.com - Outstanding Account Opening Charges

Dear Customer,
We refer to your application no. [protected] for opening of integrated 3 in 1 Trading Account. We are glad to note that your application has been successfully processed.
As a part of the account opening formalities, you were required to pay account opening fees of Rs. 750 for processing your application. We observe that the said fees are still unpaid.
We request you to kindly fund your linked bank account with the said amount by 15/09/2008 to enable us to recover the outstanding charges.
We must inform you that if you fail to fund the account by the said date, we would be constrained to take such further action as may be deemed fit including deactivation of your ICICIDirect.com account.
We therefore urge you to act as requested at the earliest in order to avoid any disruption of services.
Kindly ignore this communication if you have already paid the fees.
We look forward to your co-operation in helping us serve you better.
Sincerely,
For ICICI Securities Limited


When I contacted to my relationship manager then come to know this offer only for HSBC Bank employees, and I m working with HSBC Software so I have to pay amount.

ICICI direct person gives me fake information. Where should complain for same.


Regards,
Vaquar khan
[protected]

Dear All,

I am facing some problems with ICICI Bank Personal Loan I have taken on my wife's name. I am providing my correspondence with so called "Genuine Bank" (or "Day light Robbers"??? you decide). I hope you will understand the issue and will not repeat the mistake I did. (of having any kind of relations with ICICI Bank)

Here is wht I wrote to ICICI Banks Customer Services
================================================================================...⇄
Title: Mr.
First Name: Ankur
Last Name: Khakhar
An ICICI Bank Customer: Yes
Product: Credit Card
Account No: [protected]
What would you like to say: Dear Sir/Madam,

I have Been using your Bank's Credit Card regularly for around last 7-8 months (Ac No.-[protected]). I received a call from some o[censored]r executive in the month of june 2008 regarding some pre approved loan of Rs.1 lac. where he mentioned that the said amount will be credited into my account No.[protected] if I take said loan, and the EMI of around Rs. 2900 will be debited from the same amount from July 2008 onwards. I agreed & taken the said "loan".

In the month of July I deposited around Rs. 3000 in my said Account No.[protected]. later on I came to know It has not been yet debited & the amount is still in my account only.

Next month I made a call at your call centre, regarding the same, and Now they tell me I have to activate some auto debit facility to do that.(where the hell is that guy, who said my EMI will be directly debited?).I thought that's fine, I will pay it through cheque this time, & asked about the account No. to be written on the cheque to an employee of the bank, who instructed tht the account no. is same one that is for the credit card([protected]).I use to travell a lot & so I dont see the statements regularly & I follow the messages you send to my mobile. So I deposited the cheqhe of EMI of Rs.4683 along with my regular credit card payment cheque of Rs.13318. You can find the details in my A/c No. [protected] as on 9th August, 2008. Where u will find that I m the only who paid advance of Rs.4683 for my credit card payment (the exact amount that was supposed to be paid in my loan A/c No.[protected]) before even puchasing anything though your credit card for the applicable period. Usually people enjoy credit & the pay on bill date, & surprisingly I paid in advance !!! thanks to the guy at your desk in the bank who makes us wait into the line till the token no. comes & without going into details gives solutions. Amazing !!!

Not over yet, Your people started to give us call for payment of EMI. Meanwhile My father died in Rajkot & I was busy with the issues relating to that. But leaving all those things I had to check with your bank & the credit card department regarding all this mess-up, as I am bound to do as a customer of your "esteemed" bank.(Eventhough I paid cheques of ICICI Bank only, Your departments can not solve this inter-departmental mess-up). Finally I found wht you wanted, when I went back to my place in Ahemedabad and seen your statements. Charges of Around Rs. 2400 in my tenure of 3 months of loan with an EMI of Rs. 2900 odd. Very Nominal !!! that too for the mistake the representatives of your bank made.

One more issue- I have noticed that there are some Interest charges you have levied in my A/c No.[protected] around Rs. 32 or so. I went to your regional office for all these issues. & they said the the charges in the form interest of Rs. 32 are levied because of late payment of partial amount. Do you know wht was the partial amount I could not pay as I was not in Ahmedabad & I instructed someone else to pay on my behalf? Rs. 0.36 !!! the bill amount was Rs. 13318.36 & I paid Rs. 13318. (also Rs. 4683 by mistake) I can not understand how it can still show an unpaid amount of Rs. 0.36 still. & even if it shows, how can u ask for an interst amount of Rs. 32.43 on the dues of Rs. 0.36 for a period of one month ??? I am a C.A. & MBA in Finance, but this calculation was far beyond my entire life's knowledge. Wht is the rate do you charege for interest.

No wondor as anything can happen with the name "ICICI" !!! regreat dealing with your bank-especially credit card (I want to surrender)

Finally I want to say that, I am ready (as I was ever) to pay all my EMIs "the way you want" (Auto Debit/Cheque/Cash) but please this time accept my EMI. And also revise all the chareges & interest which you have charged UNETHICALLY to all my accounts.(without reversal of charges I will not pay anything)

Regards,
Ankur Khakhar
(On behalf the Account holder who is my wife)
================================================================================...⇄

Their Reply
================================================================================...⇄
Dear Sir,

For quicker resolution of your query/request, please write to us through the "E-mail Us" option at our website, www.icicibank.com

We have reversed the interest charges of Rs. 32.43 and service tax of Rs.4.01. The credit of reversal will reflect in your subsequent statement.

We inform that you have to make the payment towards loan account by mentioning the loan account no 9401 XXXX XXXX 7007, then you the amount will be credited to the loan account and will be adjusted towards the EMI.

As per the statement of September 15, 2008, the total amount due is Rs.12990.17 and the due date is 03/10/2008. We request you to make the payment of the dues as per the statement to avoid any financial charges on your credit card.

Looking forward for your co-operation.

Sincerely,

Rajesh D
Customer Service Officer
ICICI Bank Limited
================================================================================...⇄

If you can notice, they did not mention anything about the actual issue of around charges or Rs.2400 and resolved the issue of around Rs. 32 charges. Amazing !!! & when I asked them to send me the final settlement amount (because I dont want to continue any relationship with ICICI Bank any more) they did not reply till now. I am waiting for my next statement to come when they lay more charges for outstanding amount even though I am ready to pay their entire amount


Beware when you make any transactions with ICICI Bank Ltd.
Regards,
ANKUR KHAKHAR
[protected]

I submitted Account Opening Form in ICICI Bank, Shalimar Bagh Branch, New Delhi on 30.08.2008 regarding Zero-Balance Savings Account to be linked to my Demat Account held with DP-Religare Securities Limited. I was handed a Welcome kit containing ATM Card, Cheque Book etc. with the assurance the same will get activated in 3-4 days time.
I am following the branch and customer care for the same for last 10-15 days. In this regard, Customer Care advises to contact branch while branch executives daily gives the assurance to wait for one more day and the same will get activated. Nothing has changed for the last 10-15 days and I am feeling helpless and bearing losses as I am unable to trade. I am very much mentally disturbed by the poor services of ICICI Bank and false assurance given by their executives. May I request you to kindly do the needful in this regard at the earliest?
Thanking you in anticipation,
Regards,
Kavita Srivastava

TO,
CONSUMER COMPLAINT

Sub:- ACCOUNT OPPENING FORM [protected]/[protected] IS NOT FORWARD FROM ICICI DIRECT MAYAPURI BRANCH.

Dear sir,
I am Md.Atharul Haque from New Delhi. I had applied for new account oppening form [protected] on dated 1/7/08 through ICICI Direct mayapuri branch New Delhi . I submitted all document customer devlopment manager MR.JITENDER RAWAL he said your account activate within 10 days i agree with Mr. Jitender Rawal.I planned for share trading and i received credit amount 20, 000/= from market with instrest @10% per month.I am waited 12 days but no responce from icici direct i call customer care his said your form is not submitted in center please you contact branch.I call 12/7/08 to mayapuri branch manager he said i call after 2 days. I wait 2 days but no responce i just call after 3 days no responce from branch maneger.I lodged complaint [protected]@icicidirect.com after lodged complaint prasserised to mr. Jitender Rawal and submitted our form on dated 29/8/08 and our form is reject on dated 1/9/08 for minor correction. I contact MR.JITENDER RAWAL and new form no. [protected] submitted on dated 4/9/08 . Our form is not submitted for process i am daily repitted to [protected]@icicidirect.com but no responce our latter. I call to Mr.Jitender Rawal he said i lodge your form on dated 22/9/08 but i conform customercare our for is not submitted on 22/9/08.I am alredy paid instrest upto 7/9/08 4000/= and i spend 20000/= for personal use. I am finincial lossed 24000/= upto 7/9/08.Please lodge our complaint and corrective action against Icici Direct mayapuri branch an inform us.
Thanks you,
MD.ATHARUL HAQUE
MOB: [protected]
PLACE : NEW DELHI

i have applied for a personel loan on 18th september 08 with icici bank on behalf of the existing relationship ( loan applied on behalf of my car loan track)i have with icici bank ltd ( i have - more then 2 year old car loan and 2 more then 18 month old personel loan from icici bank ltd).
i am making regular payment for all three loans and there is no ECS bouncing in any of three, as i am in need of some money i have applied for another PL as i have been told that one person can avail up to three Pl, i have submitted my bank statement which has my all payment track, i am paying my all installment via ECs and all ECS clearance status is reflecting in my bank pass book,
in lieu to the same i applied for PL and which i have been informed by the icici bank call centre that the same application been rejected and the reason informed to me by the bank call centre is THAT IS IRREGULAR PAYMENT TRACK, i am a regular payor and have not even a single pending installment due and no ECS returned till date..
i have asked the call centre to take a complaint for the same and request you to look into this as well.
as this will effect my crediblity also duly ask you to ask the bank to relook my application i made for PL

regards
Munish mathur
[protected]

Sir,
This is for your kind information that I Sanjay Mandawat S/o Late Shri Bhore Lal Mandawat R/o I-337 Shakur Pur Anand Vas Delhi-110034 have applied Personal Loan of Rs.70000 from ICICI Bank and and customer care person have collected details from my residence but later on refused to deliver my request but collected documents not given back on my request. Now recovery agent are calling me for recovery of Rs.25000 that have said by ICICI personal loan department. Please resolved my matter and save me from harassment
Thanking you

i have not taken any type of from icici bank but these record have i have taken loan. i had applied loan from icici bank, but i have not taken loan from icici bank becouse it not suitable for me these given me only few amount but i wanted more money. so, i have denied that loan. i have not taken my documents from icici. i think my documents attached to another loan. so there is some problem, then bank sent recovery agent at my home again...

Sir / Madam,

I am a customer with ICICIpulife, holding some policies, for smart kids and for Lifetime super. Through the web access I was not able to access all the policies. Therefore, I have registered for the same twice, (Req. ID. CRD43215, CRD43216, once I did not note the request ID). Then thrice I have contacted through mail. Twice they have given me the new pass words, but still the condition is the same. The two policies which are not featured in the website, I never receive the premium receipt for Policy # 04681033 and the premium notice for policy # 06397068 regularly. I do not know
whether the customer care is really concerned about the customers or not. I receive SMS every month that they have dispatched the receipts, but I never receive it regularly. And in spite of all these not even one customer care executive has ever contacted me, though I was informed through the mail that they will do. The two E-mail ID which was given to the grievence cell (jaspreet.[protected]@iciciprulife.com, and [protected]@iciciprulife.com) seems to be wrong becuse it did not deliver the mail which I had send. Hope that, atleast this will solve my problem at the earliest.

Regards,

Samuel S

I have applied for OF withdraw at PF Office Gurgaon, They have sent to cheques one is for EPF and another
for PF to My Account number, ICICI Bank Manesar Branch. But i have received only one transaction in my
account . Means only one cheque has been credited .

I have done lots of followup with PF office and Bank. Finaly i have seen Bank Statement at PF office where
both the cheques has been debited from their account .

But the ICICI Bank is still saying that they have not received perticular cheque. even Both the cheques have been sent through same envelop . and have beed debited from PF Accounts.

I am unable to understand How it happened.

my company name shri ram trading co.a/c no.[protected] in icici bank sadar bazar bracnh in delhi-6.
bank debit around Rs.32000/-penal interest in my a/c witout any information. I submitted all renwal papers on time but bank officers not conciderd on time.bank recived my papers than valuation on my house on 03.04.2008 as per date given on section letter dt.7th july 2008.bank login file no de0415-del[protected]dt 23.04.2008 login in bank site.than bank debit penal interest in my a/c tottaly wrong because i submitted papers on time given by bank.please send me draft on this amount in my name. any further details please call me [protected]

Sir,
My A/c in your ICICI credit card No. is [protected] and I am holding the card for last six years. I have obted for deducting the entire amount from my ICICI A/C at Edappally branch every month. I have not defaulted so far except once when I did not get the statement and did not know how much money should be in my A/c. I refered the matter to the customer care and the additional charges were reverted back duly. Thank you very much for that. Even though, subsiquently, the money is deducted from my A/c, in my july statement, there is an interest charge andservice tax charge. Kindly verify it and revert the charges back to my A/c.
Thanking you,
Yours faithfully.

Aravindakshan Nair.

September 20th, 2008




To,

ICICI Credit Card Division,
Mumbai.

Credit card No : [protected] Name : Mr.Vinayak Pothu

Dear Sir,

I refer to my above Credit Card for which I would like to inform you that what
problems I have faced for the last couple of months and why I have stopped
payment the details are as follows.

First of all when ICICI Credit Card sales team contacted me saying that I am eligible for the credit card and with the Credit Card there is monthly ICICI Lombard insurance of Rs.200/- which has to be paid every month. So then I have applied for the Credit Card and instead of one card I received three cards I called up and said that I need only one not three but the Customer Care told me to keep the balance two as its free. Coming month I received ICICI Credit Card bill and Rs.4932/- debited towards ICICI Lombard Insurance for two years. I was very much shocked after seeing such a high bill as when the Credit Card sales team told me that there will be monthly debit of Rs.200/- for my Insurance but instead on monthly they debited two years premium in one time. Since I was having a small salary I was not able to make the payment in one installment I have agreed for monthly debit. I tried calling ICICI Lombard they told to call ICICI Credit Card as the reversal will be done at Credit Card department. The Complaint No for your reference is 90607932, I have followed at least two to three months but nothing happened. Then I used the Credit Card for which I have made the payment. But I used to pay only that amount which I had used thru Credit Card.After six months credit card department started charging me Late payment Charges & Finance Charges for the ICICI Lombard Insurance of Rs.4932/-, I got very angry also called Customer Care they told me to pay the Insurance premium I explained them that I am getting high salary and could not pay the premium amount so simply cancel the policy but they forcefully told me pay the amount. I got very much disturbed so immediately I stopped making payment for the Credit Card. Then after three month the recovery agents called me and told me to pay the amount otherwise I will face serious consequences. I have told them very softly what problem I am faced about the Insurance and requested them to please solve it at the earliest and close the chapter once and for all. They also told me to go at ICICI Lombard I also went there but nothing happened. Then after some days they called again also visited my residence abusing me and my family for not making payments, I told them to solve my Insurance problem and reverse the Late payment & Finance Charges I will pay the balance amount but they could not do it. They used to call me everybody by using very abusive language with me & my family. Then in April’08 the lady named Shabana from ICICI Credit Card department (Contact No.65263372 & Office Name – Siddhi Business Solutions)called me saying that my account will be settled for Rs.10000/- told me to pay Rs.5000/- and the balance amount to paid after receiving the letter from ICICI Credit Card Division. I believed in her words but I was not having idea that I am getting cheated. Then I met Mr.Sushil (Contact No.[protected]) at Jogeshwari railway station and handed over the Chq of Rs.5000/- he gave me the receipt and the chq got cleared and then I called her for the letter but her landline has been discontinued I enquired with Mr.Sushil again he said that Shabana has left the organization. I was very disappointed that ICICI bank which has very good reputation in the marked is behaving so cheaply with the customers. I have made several complaints to ICICI Credit Card division but no action has been taken yet.

Then in the month of July’08 Mr.Santosh ( Contact No.[protected] & Office Name – Resolution Service) from ICICI Credit Card Bank called for the payment I told him everything from the day one till Shabana incident, He told that some agency organization make false promises and cheats the customers. He taken me into confidence and told me that my problem will be solved and will be settled at the earliest. He asked chq of Rs.3260/- towards Credit Card dues and he told me that after showing to his seniors he will settle my account and also told me to right at the back side of the chq that the chq is only for the security purpose and cannot be deposited. I was confident that Mr.Santosh will solve my problem so I gave him chq of Rs.3260/- dt.15.09.08 as security chq which will not to be presented in any Bank.Then I started calling Santosh hoping at least he will solve my problem and I will close the credit card issue but he just said he does not know me, I called at least three to four times he just ignored my calls then I felt some fishy then I immediately made stop payment for the chq of Rs.3260/- dt.15.09.08. But on 16th Sept’08 received SMS from ICICI Bank Credit Card Division saying Thankyou for the payment of Rs.3260/- towards Credit Card dues. I am very much shocked once again when I given them the chq of Rs.3260/- only for security deposit and which is being clearly written at the back side of the chq that “ Please do not deposit the cheque. This chq is issued only for the security. But still they have deposited the chq which means that the ICICI Bank has lost name & reputation .I have been cheated by the ICICI Bank Credit Card Division both the times.

I am very much angry also very much disappointed that ICICI Bank which is such
a largest private organization is behaving so cheaply with their customers.

I am having all the details from starting till date and also supporting documents
for which I can fight in the Consumer Court. I will be presenting my case in the
Consumer Care within 10 days from the date of the letter. The Agency’s which is
being appointed by ICICI Bank has to be severely punished because of these
agencies most of the people commit suicide due to harassment and torturing. I am
also being harassed with the phone calls by using abusive languages for me & my
family.

I will be filing my case firstly wit ICICI Bank Credit Card, secondly Siddhi
Business Solutions, thirdly Resolution Services within 10 days from the date of
the letter.

Waiting for your quick response.


Thanking You,
Yours Sincerely,


Vinayak Pothu
Mobile : [protected]

I have ICICI credit card, wants to pay the all due nine month back in one shot, But ICICI representative Arvind of sector 50 NOIDA issued a letter of settlement which i came to know from sector-50 noida brance is forged/fake and collected the money in several occassion against this forged letter, I have logded a compalint in sector-50 noida brance they admitted the Fraud and told me that Arvind ICICI representative did the Fraud and they terminate the person after that my all dues is pending despit of my regular followup for final settlement in customer care and Noida sector 50 branch now after 10mths their card showing huge amount with all interest charges, Is this is purely fraud case and harrasment of consumer and they also align my credit card with Savin bank account with out my authorisation, Inspite of fraud they did against consumer they are very smart they collect the minimum amounts on Several occassion by saying settlemnt against the forged letter shown by this people, Finally they are very harsh not to understand full case and I just want to sue them for fraud and mentle harrassment

SIR, I HAVE THIS ICICI SAFETY BONDS[protected] CERFICATE NO. 170929IN NAME OF JAISIMHA KADAMBI
THE CO. SAYS IT HAS SENT THE AMT HAVE NOT RECD THE SAME. REMINDER TO CALL CENTRE HAS EVOKED NO RESPONSE . THE CO DID SEND ME A DUPLICATE REDEMPTION AFTER 5 MONTHS WHICH WAS SENT TO THEM AS OF NOW NO PAYMENT HAS BEEN RECD. THEY R JUST KEEPING THE AMT 6750/- AMT OF 2 BONDS IE 13500/- PLUS INTEREST IN THEIR KITTY.

SERVCE IS ABSOLUTELY POOR ..HOW CAN ONE ENCASH A BOND WHICH CHEQUE IS MORE THAN 6 MONTHS OLD CANT THEY CHECK THEIR RECORDS AND PAY THE AMT WHEN IT SHOWS OUTSTANDING
TAX SAVING BOND 032001-TSB TWO..BOND HOLDERNO.[protected] CERTIFICATE NO.170929 IN THE NAme jaisimha kadambi. please solve the matter

my sincere thks

JAISIMHA KADAMBI 1-4-54/2 VASANT VIHAR COLONY
ST. NO 8 HABSIGUDA
SECUNDRANBAD...500017 MOBILE [protected]

Hi,

I am a customer for ICICI bank for last few years.
I am having two credit cards [protected](Platinum) and [protected](Gold-KF).

This is really harassing, by getting vulgar phone calls and threatening calls from your phone banking persons for deposit my billed amount RS1700.00.
It's really unexpected from such a great bank.

For my [protected](Gold-KF) card I didn’t got my bill for last 2 months, so I was not able to make any payment .
And suddenly your phone banking officer called me today and talked using slang language and threatening message.

I was really getting great service from ICICI bank for so many years, so never look for any other bank.
After doing so many transactions, if I am getting such harassing calls from your Phone Banking person, it's really frustrating.

The number from which I got a call is [protected].

It's really sad to write that today the things happened; it broke the faith of getting good service from such a great bank.


Thanks,
Ajit Raut

I got a call from ICICI sating to apply for Platinum Card.
Later they changed the application to Gold card without my notice and issued me a Gold card.

then i have requested to cancel my credit card since 2-3 months, but till now nobody has responded.

I had read reports that ICICI Bank robs its customers. I had even heard this urban myth from my friends and neighbors in Kolkata. However, I had doubt about this and thought it to be a hyperbole, till I myself fell prey.

I had taken an EMI (equal monthly installments) card of ICICI Bank last year.

I made a purchase of Rs 8, 990.00 from Chowringee Studio of Kolkata on 11 Jan 2008 using the EMI card. I was supposed to clear this in installments of Rs 1, 000, as it is an EMI card

I paid the 1st installment (Rs1, 000) on 24 Feb; then the 2nd bill never arrived. I waited for it till the 1st week of April & anyways paid the 2nd installment of Rs 1, 000 on 5 April.

When I received the bill for month 3, I noticed a lot of discrepancies and additional charges including late fine, and frustrated with their system, I cleared the entire remaining amount of Rs 6, 990 on 26 April. Thus I cleared the entire amount of Rs 8, 990 (my purchase amount) in 3 installments of Rs 1, 000 + Rs 1, 000 + Rs 6, 990.

I wrote to ICICI, and said that it was their fault that they did not send me the bill; so why should I be fined and asked to pay additional interest. They did waive one month’s fine, but by the time their reply came, it was time for them to add one more ‘fine’; and ICICI did so… they added one more fine + interest.

I decided not to pay, as it was a breach of ethics from ICICI to waive one and add one fine + interest. It was again ICICI who delayed to sort things and this delay costed me the new fine. It is beyond my sense of reasoning how can they add fines & interest while the billing was already disputed. How can they continue the process of billing while an irregularity dispute is on & not sorted?
The additional fines are due to the fault of ICICI:

* No bill was sent for the month of March.

* While they waived me the fine + interest of March; they delayed their reply and added one more fine + interest.

I found the entire system faulty and decided not to pay; as:

* I have paid the amount I spent
* In both the cases it was their fault that attracted the fine + interest.

I mailed them again. They did not sort out things, and kept on billing me, adding fine & interest every month, to which I maintained status quo; as I decided I will not pay anything until they admit their fault and sort out things.
I am also receiving sms messages from them almost threatening me to pay up.
My general observation at the end is that the urban legend is indeed true, and all users using their credit cards should think twice before they sway their head and say ‘yes’ to credit card selling calls made by ICICI.

Kindly inform us about this investment bond status

The bond name is : ICICI - Money Multiplier Bond-0498-MMB Option-II
Issue Name : Amisha Alpesh Mistry
: Alpesh Jayantbhai Mistry

Kindly inform us on Ph. :[protected]
Mobile :[protected]
:[protected]
Emal : [protected]@yahoo.co.in
: [protected]@yahoo.com

Dear Sir,

I am an NRI living overseas. Recently I came to know that my NRE account has been debit frozen.

When I called-up ICICI Bank, I was told that they have lost my account opening documents in 2005 Mumbai floods. Since they don't have my documents, they have debit frozen (cannot withdraw money) the account.

The Bank happily continues to accept my overseas remittances while freezing the withdrawl. This means my funds are locked-up by ICICI Bank for no fault of mine.

The irony is the Bank made no attempts to reach me in this regard so far and froze the account without proper notification.

I wanted to know how should a consumer like me suffer for the negligence on the part of the Bank.

Dear sir/Madam,
I got this reference number[protected] to my mobile on 16.09.2008 at 8 AM from ICICI Bank and it was couriered through EXPRESS IT .But I checked out about this reference number in express IT courier website up to now but it shows the status as like below follows.I need to know about my courier details ASAP.
Consolidated Tracking Result

• Click on Airway Bill No. to view Detailed Tracking Results
.
• Select Checkbox (es) for Feedback / current status notification by E-mail.

Reference No. Airway bill No.. Status. Date Time Location. Remarks
[protected] [protected] Exception Sep 16. 2008 11:39 MUMBAI - HUB

Status 'No Details' could be due to Pickup not done or the Tracking No. you have entered is invalid. Please contact the nearest Customer Service Call Centre.

Thanking u,
T.Paulina.