ICICI Bank Complaints & Reviews

This is Abdul Gani Nawab of SAudi Arabia. Yesterday I have received a statement in my e-mail, I was surprised to see the bank has cut Rs. 827 as QAB charges two times in Oct and Dec 2010. Why suddenly this has happened I have no clue. How the bank could charge such an amount without prior information? How can they take away someone else's hard-earned money? I will take steps if the bank does not explain the basis of such action.

I agree to the what has been said above.ICICI banks recovery agents have no sense of speaking.They are very abusive and threathen people sayin that they will come to their place and abusive them in front of their neighbours and public.They say that they will not allow any family member to come out of their house and make life hell for them.One such manager mr.Sanjay calling from number [protected] has no sense of speakin to people.He uses a lot of abusive language.I dont understand how ICICI bank, a bank reputed bank can hire such people to collect debts.They dont want to listen to the customer.In these times of recession it becomes difficult for some to manage their loans.So these guys instead o[censored]nderstandng they abuse customers.According to the law before ICICI bank can tramsfer the account to recovery they should send notices and they never do that.But I would say that the government should come up with strict laws for the recovery agents.

ICICI bank is the biggest rogue bank in INDIA so don't expect anything better from them, i don't know if anyone reads these comments except oppressed customers like us so please file a case against the bank in consumer forum, If you have recording feature in ur phone record one of their conversation and use it as proof. ICICI has recently lost a few cases on the same grounds.

Yes, this is happened with me too, even after paying outstanding and settlement, i did not got a settlement letter, now they are every month the they send me latter and abusing to pay some amount which is said to be remaining, ...

These bankers are not having a proper recording system at all.

This is not only with ICICI bank, some other bankers are HSBC, standard charterd

I Agree to the complaint post lodged by Mr.Prakash Shroff. Even i had lost a job 7 months ago and my bill was about 16000 when i had left the job. Before it, i was a doing a proper payments of the bills. Now due to non-payments it had reached at 47000
they have so many charges mentioned in the statements, donno what are they upto.They charged me late payment fees, over intersest rates and some more charges.
I am ready to do the payments only after i get a job.
I dont know why ICICI BANK do not give any leverage to the public who had lost their job in recession times.
Also these agents callup and abuse and says that he will arrive within half an hour i will come and talk to abruptly.
They dont have any manners and behavior to talk to the customers.This the worst bank i had done banking in my 8 years.

ICICI document — Courier not received

Courier not received

I applied for an ICICI bank password and they sent it through ExpressIT courier to my company address on 13.08.08 stating that I will be receiving it within 7 days. Today is 27th Aug and Iam still awaiting for the above as it is very urgent.The Airway bill no is [protected]. Kindly let me know the status of the courier.

Dr. John George
R&D Scientific Officer
The Kerala Minerals and metals Ltd
Sankaramangalam, Chavara, Kollam, Kerala-691583

HELLO Mr John George

Regret for the delay
As per our site this shipment was delivered to you on the 29th aug sing by self .


Thanks and Regds
CRM TEAM

Sir,

1. I have a Demat Acct with ICICI Bank, ICICI Bank Ltd, Hubli Branch.

2. It is informed the Demant Acct has been locked as i have misplaced my pass word and my account has been locked. may i request you to advice further action. Request do the needful at the earliest.

Thanking you,


Yours sincerely,


Lt Col RBV Mukkundi, SM

icici bank have never communicated with me regarding tds when i received maturity amt tds is already deducted now tel me what should i do

From: "joseph macwan
Subject: tds

dear sir

Please send me my tds certificate on my address



My Address is

Prince finance servise
G/3 silvar ock bullding
Opp-panchal hall
Anand v.v.nagar road
Anand.388001
mo[protected]

Note: Forwarded message attached

-- Original Message --

From: "joseph macwan
Subject: tds

dear sir

Please send me my tds certificate on my address



My Address is

Prince finance servise
G/3 silvar ock bullding
Opp-panchal hall
Anand v.v.nagar road
Anand.388001
mo[protected]

I had submitted form 15 g to bank against the fixed deposit in my name as I am housewife. FD has matured on 29/10/2009. On check why tds is deducted, bank has reverted saying TDS is deducted for interest accrued from period 01/04/09 to 27/06/2009.

Is the action of bank is correct ?

Request you to help me with proper ADVICE.

I have Fd with ICICI Home Finance having No Receipt No[protected]. TDS has been deducted but I have not been supplied with Form 16A till date in spite of request
-Amita Puri
[protected]@rediffmail.com

i dinesh worked for icici bank ltd at kakinada branch as sales executive and my emp no is 55521 and i would like to claim my p f pls let me know the procedure.
and send details to my mail id or call me.
[protected]@rediffmail.com
[protected]

i dinesh worked for icici bank ltd at kakinada branch as sales executive and my emp no is 55521 and i would like to claim my p f pls let me know the procedure.
and send details to my mail id or call me.
[protected]@rediffmail.com
[protected]

arre madharchod saale paise nahi hai to bheekh maang - free crdeit kyu chahiye tujhe
credi card hai bade logo ke cheez tum jaise paseena bahane walo ke liye nahi hai
saale poori life 99 ke chakakar mai lage rahoge

Kindly send us monthly statement well in time so we can pay in time I received late this month on 01 Mar 11 and your due date was also the same day

send early

oooo

i got my monthly statement .pdf file. And it can not open, even i am entering right password. Why?

Please tell me, Which password, we have to entered. Login password or other. Bcz from login password, we cannot see my statement.


Deepak Sahu
[protected]
[protected]@yahoo.co.in

hi this rajesh bichali

last two month iam not receive the credit card monthly statement by my mail

and SMS also

kindly resolve this complaints

Ph No ;[protected]
Bangalore
Email;[protected]@rediffmail.com

Sub : Complain Ref. No.[protected] Regarding NOC.

Dear Sir,

I took a personal loan from ur bank My Account No. is LPCAL [protected]. Without creating any trouble I paid all of my dues and on 27.04.09 Receipt No. 8258130 I paid at a time to Mr. SHREYAS DASGUPTA (Ph. No.[protected] UPPERWOOD STREET KOLKATA. But till date I have not receive any NOC and the remaining Security Cheques lying under ur custody. I have several times lodge complains but the Customer Care does not care to take any action.

I also requested to saction further personal Loan for my Son's Education (Higher). It is also requested if it is considered in consideration of my 'previous record'.

Further I would like to request u to send me my NOC at my residential address.

Yours truely,


(Rabindra Nath Banerjee)
M. No. [protected]

I have inform you that Mr. Ashok Das his Fathers name is Late Atul Krishna Das and his wife name-Mrs. Jharna Das residing at 301/C (301/2), Dr. M. N. Saha Road, Ambagan, Dum Dum Kolkata - 700 074, he has taken personal loan from HDFC, ICICI, HSBC, SBI, Fulertone Finance etc. banks 2 years ago but not yet to paid any EMI till date.

Now he is trying to sale his property and going to outside of kolkata. He has planning for cheating. Please justify and take to legal action immediately.

I am his neighbour. All neighbours to know as he is a cheater, anybody did not like him.

Thanking you,

Yours faithfully,
Raju.
Kolkata.

Personal Loan — Regarding charge

Actually I took the personal loan of Rs- 40,000/- from Citibank in the year of 2005 and was in agreement to re-pay the same in 48 EMI Rs- of 1282/- with ECS option with UTI bank as It was my salary savings account but in between I changed the working organisation and so My bank account become obsolete for me but still Citibank continued to present the ECS with the same bank and also used to collect the EMI of Rs-1282/- from me regularly and they have never informed me that my ECS is bouncing bank and they have continued to presenet the ECS almost for 3.5 years. Even in beteen I tried to shift the ECS to the current operating bank account but they have not proceeded my request.
Now they are aksing me to re-pay almost Rs-16,000/- more which they are charging me against cheque return charges.
Pl sugget me what should I do.

please call on [protected]

After detailed the correspondence through mail with custmor support and quality services the ICICI Lombard as agreed to refund the amount - towards premium - of Rs.15000/- through my credit card. Though ICICI credit card department has delivered a credit card which is never used, i requested them to refund the same amount to my SB A/c No.[protected] as they have recovered the same from my SB A/c under pretex of auto debit facility without my consent. The customer support has shown their inablity to refund directly to my SB A/c, they have asked to contect me the credit card department to get refund directly to my SB A/c. I have also contected credit card department in the matter and reply is awaited. Kindly intervane in the matter so as the amount of Rs.15000/- recovered wrongly by ICICI Lombard can be refunded directly to my SB A/c No.[protected].

Yogesh Mehta

Hi i had used icici bank credit card in 2008 for 8000. And I had paid 2000 for nearly 2 years and than also they said that your balance is not over. One day they called me up and said my balance is 16000. I told them i have paid 2000 for 2 yrs so how its 16000. They said its tax, late payment and everything. I told them i am not gonna make any kind of payment. They told me if you want we will settle the amount for you, i said no i dont need any settlement. So after 2009 till 2013, i did not received any call. I dont even remember the card number or bank account number. Suddenly in 2013 i received call from agency and asked me to make payment for the credit card of icici bank. I told them no i will not make payment and after that they had called me like every 10-15 days. One day when i said that go do whatever you want to do and then the agent started abusing with very bad words. After that for a month i did not received any kind of call. And now again from last 3-4 days I am receiving calls from icici bank agents asking for money. Just help me with this. Please

Hello Sir/Madam,
My name is Arun Kumar currently resided at Pimpri, Pune 411018. i got call for ICICI Bank Credit Card and asked to provide last 2 month Payslip, PAN card, Adhar Card and Photo for Credit Card and said i will be getting Credit Card in 8 working Days but its being 1 Month now no progress yet. Now when i call to Executive its saying wrong Number. i doubt its a fake one.
I am giving her phone no. from which i got msg to send payslip on her mail id and after that executive came and collected my documents from my address.

Executive Mobile No. : [protected]
Name : Shweta (ICICI Bank)
Email ID : Cards1.[protected]@gmail.com

Please check and let me know the status because i have given my Documents which can be misused.

Regads,
Arun Kumar
[protected]

Hello Sir/Madam,

My name is Arun Kumar currently resided at Pimpri, Pune 411018. i got call for ICICI Bank Credit Card and asked to provide last 2 month Payslip, PAN card, Adhar Card and Photo for Credit Card and said i will be getting Credit Card in 8 working Days but its being 1 Month now no progress yet. Now when i call to Executive its saying wrong Number. i doubt its a fake one.
I am giving her phone no. from which i got msg to send payslip on her mail id and after that executive came and collected my documents from my address.

Executive Mobile No. : [protected]
Name : Shweta (ICICI Bank)
Email ID : Cards1.[protected]@gmail.com

Please check and let me know the status because i have given my Documents which can be misused.

Regads,
Arun Kumar
[protected]
!

Dear Sir

I applied for a credit card in icici bank before 40 days, Verification also completed but till date I didn't receive any update of the card.
What is the status ?, And i am not able to check the application status in online.

ICICI Credit Card Application
Ref No.[protected]


Thanks & regards
N.Kiran
[protected]

pl send statment

so far i have not credit card statement kindly send immediately for make payment

pl send statment so far i have not recived credit card statement kindly send immediately for makeing payment

Dear Sir/Madam,
Sub:-Change of Residance Address,
Ref:- Credit card No.[protected] & [protected]
with reference to the i wish you inform you that i have change my residance detail Address given below, in future please corrspand to my new address, what are the document requried for change of address as per bank formality please spacify and also postal address, this is for your kind information,
New Address,
NO.175, Ground Floor, "Sri Keshava"CQAL Layout, Sahakaranagara, Bangalore -560 092

ICICI Credit Card — pending refund of reversalamt.

Myicicicreditcard no.[protected].statement date.08/01/2009.showing me reversal amt.33560is still not refunded to me. in reply to your query i furnished you that i have paid rs.1000 through axis bank cheque no.581895 on[protected]. please refund rs.33560 .my icici bank sb a/c no.[protected].

my credit card no.[protected] and the bill which you have send and in that you have charged 707.rs extra .the bill we recived everyday is not on time and if you have to perform like this only then i m not interested in your card then please cancel my card .the amt.which is left please take and cancel my card immediately.the customer care does not provide full imformation and misbehave with us.
thanks

[protected].[protected].[protected].

ICICI Bank — Pathetic Customer Service in Home Loans

i brijraj verma , one of the account holder of your bank. my accout number is[protected]. i got a statement of mr. thameen arif account nu.[protected] to my communication address 0n 18 jan 08. His Cust ID is 5077215.
i dont know about this person.how can he give my address for his communication.

it is kindly requested to verify his idinty and his account, for which i'll remain grateful to u.



your account holder
Brijraj verma.

Its been 2 months now since I closed this loan and there has been no resolution till date to my case even after logging level 2, 3 and 4 complaints in ICICI bank website.

This grievances redressal complaint process at ICICI bank is a complete eye wash and not to be believed.

Infact the mere existence of those names mentioned in ICICI website are in question !
i.e.
level 2 : Mr. A. Kamani, Head, Customer Service.
level 3 : Mr. H. Mehta, Nodal Officer.
level 4 : Mr. B. Madhivanan, Senior General Manager, Service Quality.

I feel the process and names in website are a complete fraud and banking regulators must take note of this.

The only option left to me and would also advice to others is to approach the Banking Ombudsman and court.

I have taken a home loan from your Calicut branch Kerala (Loan No.LBWAY [protected]).Actually the service from this branch is ugly and arrogant.Your customer service is also good for nothing.They are making fake phone calls about loan dues and I paid double installment twice.Refund of these kind of amount is late more than four months.You are imposing penal interest for late payments. What about customers late refund.When I made phone call to the branch they were'nt attend the call or otherwise handed over to some others in the bank and at last disconnect it without proper reply.The same experience from your customer service agent and wasting my phone charges(more than 200 rupees ).I am residing at Wayanad District Kerala which is 85 Km from Calicut. Please be kind to the poor customers.Thank you.

I completely agree.

I too am a vitcim of a ICICI home loan. Everything loosk clean in ICICI home loan dept untill the day you got to get your documents back.

They are cheaters, faruds.

Dear Sir/Mam

This is Avinash Kulkarni from Pune.I am having 2 Wheeler Loan with ICICI Bank. My 2 Wheeler Loan Acoount No is LTPUN[protected].
I went to the customer Care Centre ICICI Bank, Ramchandra Sabha Mandap, Ghole Road Near Fergusson College, Shivaji Nagar Pune.
My Basic Intention of Visit was to Transfer My ECS from ICICI Bank to SBI Saving account. When i enquired the "May i Help" You counter They told Me that i need to have 4 Cheques in order to transfer the ECS from One Bank to another Bank.
I told that at them, that i am alredy a customer, i have paid my installments regaulrly for Last Two years. Only one year is remaining hence Please accept these cheques, but the lady did not repsond to me properly. She was Talking to Me as if she is the owner of the ICICI Bank & i am a very ordinary person who does not know any thing in Banking & Loans. Then I met Mr. Mahadi Branch Manager.I clearly explained him that i am having 2 Cheques right know one cheque you can accept it as a cancelled cheque & one cheque you can fill in the security amount whatever you needed. But he said that as per the Bank policies he cannot accpet the Same.
I full agree that the Bank has certain Policies & staff must follow. But the Treatment what i got from the Branch Manger Mr. Mahadi was worst which i have never recived in My life from any of the bank. He was One step Ahead than the lady at the Helping desk.I am worried only about the Treatment given by the staff to me. If such a situation continues, i think ICIC Bank will be left with very few Customers. I am Aware that Myself Moving away from ICICI is Not going to Make Much difference to ICIC. But if it is a cumulative process, you must take Care. I have Bothered to inform you. There may be many other customers who do not bother but simply move away from ICICI; as there are many other options open in the Market. Moreover I asked the Manager that if i furnish all the details & send you all the Documents by courier, whether it is acceptable to you.He answered to me in very bad words that They will Not be responsible for any courier documents. In this 21st century when you are insisiting on NEt Banking, is there any need to visit the Bank again & again for Small Small COrrespondence?
I am Workin as an Asst. Section Manger in Customer Service DEpt in a Pvt Ltd comapny in Pune. For the same work i need to Spend Half day leave agin that too in the 21st century where all the banks insists on the Net banking.

Above all i just want to Inform you that it is your staff who is loosing the Intrest of the customers in ICICI Bank.If the customer goes to ICIC Bank for routine work its ok. But if he asks any query. The treatment given to customers is very worst!!!
I just want to request you that Please take care of Customers & customers will take care of YOU!!!
Whatever is informed to me by the Bank officer i will follow & visit the Bank again with 4 cheques.
But to be very honest with you we have lost the confidence in ICICI due to the bad treatment given at the ICICI ank centers.
Thanking you,
Best regards,
Avinash Kulkarni
[protected]

Dear sir,

i am NRI,
I closed my home loan (LBCHE [protected] file no :[protected]) the month of sep'10 - 7th but still not received my Original documents and i am following for icic home loan salem branch in Tamil Nadu, what happen for that, Please take immediate action,
otherwise i will take necessary legal action.

i am waiting for your reply as soon as passable

Thanks / regards,
R.Palanivel.
UAE - Dubai, mail:[protected]@yahoo.com, Cont :[protected].

ICICI Bank — Floating rate of interest

I HAD TAKEN HOUSING LOAN LBHAS[protected] @ 7% OF FLOATING RATE OF INTEREST. THE BANK INCREASED RATE ON REVISION OF INTEREST RATES TO 13.25% AS ON TODAY. BUT THEY REFUSE TO REVISE MY INTEREST RATE ON LOWERING BANK RATES. PLEASE HELP.