[Resolved]  Sun Direct — Online complaints

my smartcard no [protected] valid up to 10.01.2014.but my balance with you in my account is 745 rupees.now i wish to continue in my existing package from my due date that is from 10.01.2014 for another 6 monts.for which how mouch i want to pay additional to the above alance 745 rupees and which method i want to pay please help.

DUE TO NETWORK PROBLEM THROUGH MOBILE I CAN NOT ABLE TO CONDUCT YOUR CUSTOMER CARE NUMBER
FOR PAST 15 DAYS.
I.ALBERT
MOBILE [protected]: MAIL ID : [protected]@gmail com

for the following smartcard numbers i need SATHYAM TV PROGRAMME. KINDLY DO THE NEEDFUL
[protected], [protected], [protected], [protected], [protected].

I.ALBERT

Respected Sir,

I have recharged the Sun Direct DTH through VIJAYA BANK. But still now i haven't done the recharge. Bank has given me a details it was Debited correctly through gateway of "Citrus Pay". Kindly see the details in the attachment.

Smart Card No.: [protected]

Recharged Amount: 1790 (6 months subscription)

Regards
D. Rajamanickam
Phone no.: [protected]
e-mail: [protected]@gmail.com

Hi sir,

I was raised the issue to customer care center issue is that I am getting the other then local regional channels and but not getting the actual channels which is our regional language but customer care center was not taken the issue and simply put down my call. This is the worst response.

My cell number is: [protected]

SUN DIRECT THE WORST DTH PROVIDER, PLEASE DO NOT TAKE SUN DIRECT CONNECTION.
from 6th month we r having the problem no one came to solve the problem and one tech came and collected the original bill, our warranty till feb,
already we register a complain, in 2 days if no one came to attend my problem i will go to consumer court

this is my number [protected]

I have Sun Direct DTH connection with Smart Card No.[protected] and we bought it at Villupuram, Tamil Nadu. Now that we have shifted our residence to Ambattur and we want to connect the same Sun Direct DTH in our house at Ambattur. We have brought all the equipments viz., Dish, Cable, Set top box, remote etc. to Chennai and the same is with us now. For getting the same connected to our residence at Ambattur, we made a request to the Customer care centre. They have given me a reference No.1-[protected] and I was told that I have to pay a sum of Rs150/- for reconnection. Today the technician came and demanding me that I have to pay Rs250/- instead of Rs150/- (as told by the call centre staff). When I refused to pay Rs100 extra the technician has refused to give connection and they have gone without giving me the connection. I am very much regretted tor this act of the technician.

complaint no:1-[protected] is not resolved .Kindly look into the matter

I purchased Sundirect HD after enquiring with customer service about the audio output pin available to connect external Audio system(5.1 system) to enjoy the HD channels with Dolpy effect. Even in their website & their User manual it was clearly mentioned about audio output options is available.But after purchasing they deny it is not available... they just cheat people with unwanted information.. Sundirect is cheating people with adds... it can be now a use & throw system...

Venkatesan
Coimbatore

Dear sir

My sundirect DTH no is [protected]. Yesterday ie on 19.01.2014 i recharged my sundirect a/c with rs100.But the amount is not credited to my sundirect account eventhough my bank account is debited. kindly arrange to look into the matter and credit the amount to my sundirect account


K samuvel
[protected]

Dear Sir,

We have inform to you, My family also Sun Direct fans, I am using Sun Direct below 4 years. So i have faced some receiving problems.
Please rectify my problem as early as possible.

Thanks & Regards
S.Nainar
4-2/2-16, 2nd Street, Aanjaneyavagu,
Kothapeta, Vijayawada - 520 001.(Andhra Pradesh)
Ph.No.+91 [protected]

Dear Sir,

We have inform to you, My family also Sun Direct fans, I am using Sun Direct below 4 years. So i have faced some receiving problems.
Please rectify my problem as early as possible.

Thanks & Regards
S.Nainar
4-2/2-16, 2nd Street, Aanjaneyavagu,
Kothapeta, Vijayawada - 520 001.(Andhra Pradesh)
Ph.No.+91 [protected]

sir, malayalam new channels added kappa, reporter, koumuthy

Hi this is shiv kumar am the coustomer of Sundirect DTH, My smart card is [protected] from last 8 days am unable to watch even single Chanel also, my setup box showing red blinking indication with sun direct logo, and showing be1. i have spoken with three customer care person he speak rash with me.
Sun direct customer care is very poor.sometimes they r not picking the phone and even if they pick they r telling that they will solve the problem within 2 days. some one say please go near sundirect and puch + - some one say removed pin..but even after 8 days am are not getting any response from them
please take some action against this people and give me the solution for the problem. other wise i m free to installend TATA SKY OR DISH TV..and say to sun direct GO TO HELL.
my new address is
v kiran rao
block no 58/693
dindayal aawas yojna
kabir nagar
raipur(c.g)
492099
mobile no [protected]

i am velu, my setup box displays in E107-4 Service is currently scrambled,
my SMART CARD No : [protected],
CSSN :[protected]
Setup box no : P[protected],
how many times call custmer care but not responce please resolve my problem,

Pin No.[protected]. Since last year my setup box not working well. I complained about this at Raipur but no response. Please renew my setup box within one month. There is one more Sun Direct connection and its Pin No.[protected] R If do not take immediate action I will disconnect both the sun direct connection.

Mob No.[protected].
Azad Thomas D.N.K.Kondagaon, C.G.

Dear sir, our card no [protected] r is tobe recharged for six months with kannada channels with it.your dealer at jamkhandi jaikamal electronics cellno [protected] had taken rs 920/- when we asked for hindi channels he is asking rs1440/- kindly guide us in the matter.thanking you yours faithfully s s karagudri

sir my sun direct cannection not working my smart card number [protected] plese re active my cannection

Sir,
My set top box not working & my smart card number is [protected]R. please take nessasary action as early as possible pl.

You are not responding the Customer. My sundirect number is [protected]. During evening times, it is getting struck and restarting automatically. Please let me know the reason . Please provide the Toll free number.

My Name is Narayanan. my Customer id _[protected], i am currently working in kuwait, My mobile # +[protected], i sun direct DTH purchased on 2007 in Madurai, now this set of box is not working from on last 13/03/2014,
i already called from kuwait and given complaint to customer care[protected] on 15/03/2014, complaint # 1-[protected] and email also sent ([protected]@sundirect.in ) still no responce, the set of box is power supply problem, after 15th march called local dealer from madurai and asked Rs.450.00, i am not accepted this terms, i need only free service because i have paid in Annual plan on 21/04/2013 Rs 1600, 00, so now currently i have last date on next April 26th 2014, and 2nd time i again complaint on 17th complain #1-[protected], but no response from sun direct side, because i need free service, but sun direct need payment for set of box service, and again again called from local dealer for service and payment Rs 450,
today 21/03/2014, i again called to customer care service and said, no need your service and i need my advance payment also and kindly My question,
I am purchased that time all advertisement is set of box and dish.so this is rental or free.
Anyway if you change or repair my the set of box, I continued my subscription and continue recharge in sun direct, no replacement I am not continue. i am mentally worried about, i asked in customer care, anybody have Higer officer then i speak to him, but no have higer officer from customer care side answer.
and I change another service provider Network, after anybody call from sun direct customer care we are no response and I am not give old set of box also. i change to another Network, and 1 or 2 month after anybody call from sun direct for DTH recharge or Surrender your set of box, i not response,
But Sun direct DTH after Sevice is very very worst. sun direct loose the one Good Customer.
this is add is my acknowledgement because email also no response..if you have no reply i update in face book and complaint.com.also.