[Resolved]  Tata Croma Credit Card — refusal

Address: Mumbai City, Maharashtra

I am a regular customer of Croma. On my last visit to Croma Bandra,I was approached by them to apply for a TATA Croma card (apparently with SBI). Already having a few credit cards, I was reluctant and refused at first but was later told that I could discontinue the credit card next year and use it only as a Tata croma membership card to redeem points as discounts. Having purchased a fair bit from Croma this year I figured that the points could get me a big discount and hence filled out the form. A copy of my existing credit card, driving licence etc was taken for the issue of membership cum credit card. After about a week, I have received the following sms from them ......"We regret, we are unable to accept your request for TATAcard at this point of time as it does not meet our internal policy for card issuance"
It is a pity that a brand like TATA is insulting its regular and valued customers by first pursuing them to sign up for a credit card and then refusing them.
Regards,
Haresh Lalwani
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
3 Comments

Comments

Repeat Incident has taken place with me!! I shop at the Palladium outlet...

THis is completely ridiculous...

Sitanshu
[protected]
I have visited CBD Belapur croma Store. They have offered me Croma credit card.I have applied but till today i have not received the card. Suddenly on 12th Sept 11 received sms stating there is an outstanding needs to be cleared by 2nd Oct 11.Team tata please check and confirm.


Regards
Shailesh
[protected]
I was offered the TATA Croma card at the juhu Croma store. After accepting the offer, have received several calls for confirmatory checks. Even a person showing up at my door step. But the card has yet to be delivered. When I visited the same store and inquired about the card, i was told to look it up on the net. It's a shame; very shoddy job by the TATA Croma team. I do not feel like shopping in Croma again!

Solo

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