[Resolved]  Tata Docomo — Balance Deduction

Hi Lalit,

Your issue has been resolved, Should you require any further assistance please mail us at [protected]@tatadocomomarketing.com

Thanks and Regards
Customer Care
Tata DOCOMO

Tata DoCoMo — changed for timepassgames

same here with complaints accidently did subscribe to jumpwap got a text to unsubscribe did dial was inf is unsubscribed still got text msg tnks for subscribing called cst service says will unsubscribe next day got text thanks for subscribing called cust servs 4times was inf that is done will get text in 1 hr next day same msg no HOPES left will discontinue service THANKS a million for ur SERVICE was happy with vodafone gods kow why me changed my docomo no [protected]. THANKS AGAIN

Tata DoCoMo — To leave all group in this number 9567278393

Dear sir,
My number is [protected].please leave all group in this number and unsubscribe this service.

Tata DoCoMo — NO Service but charging money from customer

I have taken connection of TATA photon on[protected] and number is([protected]) from day one i have problem of internet connection. i have raised many complains but of no use . i have done many mails But no reply.i am totally frustrated and i am working professional it is not possible me to every day wast time in it that of no use. please help me out.

Tata DoCoMo — unknown balance reduce

hai i am owner of an tatadocomo sim [protected] as i loosing my balance for not used fake internet usage billing

Tata DoCoMo — reduction in balance

Dear Sir, iam Syed Barkath the customer of Tata docomo my No.is ([protected]) earlier I was using Reliance network because of the service and network issue I changed my operator through number portability. The first 3 month the service was really good but after that the service gone worst they used to deduct balance by activating useless plans. When ever I recharge my account with in one day the whole balance goes empty . If I called to the customer care they are not ready to accept that the fault is from their side many I request them for a refund of the amount but every time I got ignored by them. Some times they just the call by hearing the balance related query iSir I belongs to a lower middle class family and cant afford to recharge daily . I kindly request you to take neccessary action against them so that the same thing never happens again to me or. to anybody else

My no. is [protected].
On 12th Jan'2012, I had activated Internet pack of Rs.5 with 50 MB free usage. At night 10pm my 17 MB usage was still left....& then I got an instant message as: Your Rs.10 has been deducted as Internet charges....
After that also I had my free usage left.

Please look into the matter soon and refund my balance.

Tata DoCoMo — UNKNOWN DEDUCTION OF AMOUNT TWICE

DEAR SIR,
MY NAME IS VARUN.
I HAVE TATADOCOMO NO.[protected], AND ON[protected] I RECHARGED WITH AMOUNT 69
OF GPRS FREE PACK
AND I USED IT ON THE SAME DAY AND AN AMOUNT OF 49 WAS DEDUCTED FROM MY ACCOUNT FOR SOME "SFCPACK-66 " ACTIVATION
AND ON
[protected] AN AMOUNT OF HAS BEEN DEDUCTED FOR SOME PACK OF" f1", SIR I HAVE ALREADY COMPLAINED ABOUT THIS BUT THE CUSTOMER CARE IS SAYING THAT I MAY HAVE CLICKED ON SOME THIRD PARTY LINK BUT THAT IS NOT SO..

PLZ HELP ME OUT OF THIS ISSUE
THANKS
REGARDS
VARUN

If the no. given above is not available u may contact on [protected]. Please refund my amount soon.

Tata DoCoMo — mobile stolen

My moblile has been stolen. my tata docomo no [protected] . please block this no as early as possible.

Sir/ Madam

I am using MDN no. [protected] from march 2011. My balance is of appx. 93 rupees has been deducted and unwanted services has been activated on my number. Nothing has been explained how and who did this ???? I have called CC of Tata DOCOMO today afternoon around1 o clock and talked with anirudh your cc executive and he was failed to entertain me and reply my Queries. I want to know who is responsible of all these things. My money has been deducted form my account and i have full rights to ask for that

Reply and sought out my problem.

Hi Hello,
i Mr. Suhel Shaikh using docomo no. [protected] since many years. But this month i have not activated any call-a-tune then also my money is being deducted. Not only this month i have not activated call-a-tune anytime. So please refund my money as soon as possible because the amount in very low.
I have spoken to call center but they want to refund only Rs. 30/- but amount deducted is Rs. 80/-.

I not so rich to forget my amount. Rs. 50/- for me is like having 4 person 2 time meal my condition is money style is very bad. So i request to please please refund my amount soon.

For more detail you can call me on my alternate no. [protected] if i don't pick [protected] no.

Thanking you
Suhel Shaikh

When ever i used to recharge my mobile , you people always deduct my balance .. so, i recharge my mobile of rs. 10 where they deduct Rs.5 in same day . now, i have got fed up of this card. my mob. no. is [protected]. please , stop all this unnecessaries deduction without any permit..

Tata DoCoMo — rs 3 deducted

i have prepaid no [protected]. i activated the plan of rs 99(4gb)(gprs). when i tried to connect internet it was unable to connect so i called customer care and they said that you have insufficient balance you should have at least rs1 so i recharged for rs 16 in my account. and when i tried to connect internet it was connected but rs 3 was deducted from my balance. then i inserted the Sim into my another handset and connected internet the internet was connected but rs 3 was deducted again . i tried it again and again it was the same my balance was deducted by rs 3. when i called up the customer care they said i have sended some sms but it is surely false. i want my balance back in my account and there should be no deduction

Tata DoCoMo — robotic nature of customer care

It is very funny to note that my net payment could not be received by tata photo guys as their server was down. So I am getting punished, though i made another payment through internet immediately after getting to know about it. I wrote to CC and informed them about the payment (sent print screen of bank tansaction). But their response is that they cannot do anything till it reflect in their account; which means 4 days. I run my business from home and this connection is very critical for my business and revenue. when i try to ask for talking to someone who can give me answers, i am told that the seniors are not there. It has happened 4 times till now. All the cc call centre guys say is that they are sorry but cannot help. even the e-mail is a cut and paste of the sae template. There is no one who is concerned about my problem, though I have mentioned y problems in the mail to them.

Can anyone say how to get this resolved; what are the alternatives. My business is in services and i cannot do without net access.

Tata DoCoMo - GSM — balance deducted

yesterday i had rechrged my cell phone of ammount 125 Rs i got it, morning when i checked my balance it was showing me 0.18 paisa ,then i called customer care they said me i had ISD call @12.30am and because of thet my balance is dedcted by 109 Rs. custmor care executive also not supporting me .befor this day befor yesterday also my 50 RS got deducted and they saying i made ISD call @1.30am.i think this call may be happened by cross connection and i really needed by balnce back and once again i am able to call customer care only once in a day . every time after 1st call it was telling me that customer care executives are busy ........... i dont understand what is the problem ................please is some one is listening my complaint please help me out from this.

i m using tata photon high speed internet, paying rs.1200 for 10 GB for a month and almost its not working.when i took usb connection i was told dat it will receive speed of at least 3 mb per second.whenever i open google it said web page is not available and if it takes almost half an hour to open facebook page and take another half an hour to logout frm dat page.Daily i face this torture.even 2day.to write this complaint i spent my one and half hour to get connected properly to network.i m sick of this service.i m not livin in remote area, i m livin in main city of jodhpur.now i want to take some action against this cheater company, but i dont know procedure...plz suggest me if some1 know.my id is veveto.[protected]@gmail .com, i m ready 2 file a case in consumer court if possible.

yesterday my father noticed unusual loss of balance. when i checked the last 5 balance deduction, Rs120 had been deducted for so called Data Usage.
but the thing is that my father has a basic type of nokia 5030c-2 which does not have internet connectivity.
i checked the call register and the sent box in messaging, but found nothing from our side that caused the balance deduction.
thus, i request to refund the lost Rs.120 as soon as possible.

the mobile number is : [protected]


and the message received about the last 5 deductions :

Hi! Ur last 5 Calls & SMS deduction details are :1. Rs 1.23 for O/G Call to [protected] On 03/02/2012, 2. Rs 0.25 for O/G Call to [protected] On 02/02/2012, 3. Rs 2.76 for O/G Call to [protected] On 31/01/2012, 4. Rs 0.31 for O/G Call to [protected] On 31/01/2012, 5. Rs 120.0 for Data Usg On 31/01/2012, .Thank You

Tata DoCoMo — not able to unsubscribe

how to connect with u guys yaar ek to t24 k outlets bhi nahi hai aur na hi koi special shop
har roz mera 5 rs cut ho raha hai
i want to cut this service by today only n refund my deducted amount