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Country Holidays Inn & Suites Complaints & Reviews

3.1
Updated: Oct 10, 2024
Complaints 723
Resolved
443
Unresolved
280
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Country Holidays Inn & Suites reviews & complaints page 4

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J
Jayaditya RAO
Jun 17, 2023
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Membership

Address: Office No 412, 4th floor Nehru Place, Mansarovar, 90, South Delhi, Delhi

We, Monika Yadav and Rajeev Kumar (Residents of Gheesa ki Dhani, Delhi Road, Rewari) are members of Country Holidays Inn and Suites Pvt. Ltd. Our membership number is CHISRW772086 for 30 years with 6 nights and 7 days per annum. We purchased the membership on 9 July, 2017. Our holiday entitlement is valid upto 8 July, 2047 with total purchase price of ₹3, 95, 000/- . After our complaint on this platform on 15 May, 2023; the representative...
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S
sangeeta garg
from Mumbai, Maharashtra
Jun 17, 2023
Jun 26, 2023
This thread was updated on Jun 26, 2023
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Advance paid not refunded back

Address: NOIDA

Biggest mistake of my life was to give my Maldives Plan to Country Holidays. For everything from ticket to accommodation, they were very particular about payment. And we honoured every time and Rs 2.60, 000/ in advance was paid about six months back. They gave us the hotel voucher, which was fake as the Male Resort said it is already expired. They gave us fresh dates but same result, neither they could give the tickets nor confirmation of...
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T
thakurroshni2592@gmail.com
Jun 15, 2023
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No booking provided

Address: H-17, Ground Floor, Block H, Sector-63, Noida, Uttar-Pradesh 201301

I took CHIS membership in 2021 for 5 years and paid 90k with 8k AMC amount. It’s been about to complete 2 years and we have availed services only twice. I am trying to get booking since November 2022 but they are not providing us any booking. Multiple times I have sent email regarding reservation but only reply we received stating property is not active with them or not available at this time. Then why they took money from us if they...
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A
Amit Tandon1
from Gurgaon, Haryana
Jun 13, 2023
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Fake promises by company & No Service Provided

Address: H 17, Block H, Sector 63, Noida, Uttar Pradesh 201301

Company executives requested to mark the complaint as resolved and promised to resolve all further queries on a priority basis. So I closed the complaint however since then they are again not responding at all, so i am opening the case again.

I also purchased a 30yr domestic/international plan from CHIS in Feb'2022, Membership Id: CHISDL780794. Since starting faced issues with booking and wanted to cancel my membership but...
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A
Aakanchha073
from Gurugram, Haryana
Jun 12, 2023
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Fake promises, fake details.

Their complaints resolution is high because they blackmail you of not providing any service ever if you dont mark the complaint as resolved here.

They are cheats and frauds. No service is provided when you request for a reservation. None of the hotels are ever active for CHIS. They send out blanket replies like "area is not active" whenever you request for any reservations....
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Address: Pune

I have already cancelled my membership within 10 days of cooling period and same the confirmation sent by them that they have received the cancellation letter through speed post and will get refund within 120 days, still it has been 150 days no response from them, i kept following up mail since 90 days happened but they have not refunded my money . these are fraqud company, who fool people . please help me to get the money back....
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There sales team generated loan in my account ask me debit card to check eligibility and directly generate loan for membership . i refused and given application same day for cancelled but no act and started emi deduction am following up with them since last 5 month for refund after posting on social media they strted responding and ask me to take back all complaints and gave me 15 k refund out of 61k but agin for rest strted giving same excuses...
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There sale team generate loan in my account without confirmetion processed cancelletion same day but started to deduct emi in my account after many follwup and peesonal harrashment they gave me back 15k refund against 61 k and for rest amount comitted to gv back in 2 -3 days by mr mukesh but agains stared giving same excuses given past months. they just try to lapse time and make ur case week so they dont need to pay rest amount. allready...
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My id is -CHISCAV779581
Hello Sir/Ma’am,

My family havr been invited to the CHIS meeting where they made false promises and asked us to do the payment to avail of the services.
As we found the services would be helpful for us for making future plans we took membership in 2019 and paid the agreed amount, I have attached the screenshot too as a part of my complain.

Issue:
1. Found all promises...
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P
Panditguru
Jun 7, 2023
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Not provided a single booking in last 3 years

Address: Unit no 07 lower ground floor, Garden Gall sector 38 Noida uperia

I and my family have been invited to the CHIS meeting where they made false promises and asked us to do the payment to avail of the services.
As we found the services would be helpful for us for making future plans we took membership in 2019 and paid the agreed amount, I have attached the screenshot too as a part of my complain.

Issue:
1. Found all promises were fake and on paper, it’s different than verbal...
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pradeep_bansal
from Gurgaon, Haryana
Jun 7, 2023
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Holiday package - Fraud

Website: www.countryholidaysinnsuites.com

I have enrolled for 5 year holiday plan with them in Nov 2020 and now I am trying to avail yearly plan for last 4 times but couldn't succeed as every time they don't have the property available.

Also the commitments they made are not fulfilled. I have requested for refund, but they are rude in behavior and refused.

what can be done in this case...
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Address: Noida, UP

I am the member of CHIS from last three years and have paid 3 lacs to chis as member ship charges and they promised to provide us hotel bookings all over india or abroad and i request them to book hotel as per my preference dates or hotels they never provide hotel and make execuses, this is happening from last 3 years and i am so fed up with them and want refund of my money and want to sue this fraud company...
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G
gauravgoyal
Jun 2, 2023
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Fraud Company-Not providing bookings against membership

Address: COUNTRY HOLIDAY INN&SUITES Pvt Ltd, OBS Tower , 3rd floor, A block, A-37 Sector 63 , Noida, Gautam Budh nagar, up 201301

I have taken 10 year domestic/international holiday plan from CHIS in Jun-2022 with Member ship ID CHISBOLGZ1006706. I have been committed big things which are clearly mentioned in their Contract paper too on Stamp paper. When I have started contacting their customer service for last 2 months to avail the services, they are not providing any bookings citing various excuses like booking is not available in this hotel, provide your flexible...
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K
Kalika Patrai
May 28, 2023
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Fake booking

After a lot of mails and calls, they give me booking for one night at Ashok Country Resort, Delhi. I got the voucher also. But now when I called Ashok Country Resort and ask confirmation regarding my booking, they denied. They are saying that no such booking is there with them.

Which means now CHIS providing fake vouchers to customers. Wow!!!...
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They are not providing holiday booking for any location. They dont have any location available.

They are fraud. They dont have any portal to see location availability.

No dates available. No calls picked . No mails reply for location and holiday booking.

They are completely cheater as they ask only money and dont provide any serviceß....
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Company is fraud, they have taken full payment and dont have a single location for holidays.

No one picks called for booking. No reply on emails. No cleaity of when we get holidays booking....
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K
Kalika Patrai
May 22, 2023
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Not able to get my bookings

Address: Delhi

I have taken membership for 5 year in 2019 by paying Rs98000. I also paid AMC for 3 years in April 2023. Now I am eligible to take 18 days holiday from them but the reality is, i am not getting a single day's booking from them.
Initially I availed two of my complimentary holidays for which I have to wait 3-4 hours at hotel just to get check-in. Because CHIS never pays the hotel dues. After making lots and lots of calls to them somehow...
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Balwant Raj Mehta
May 22, 2023
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Request for Immediate Membership Cancellation

I am writing to request the immediate cancellation of my membership.When I signed up for this membership, I was promised that I could cancel it at any time without any hassle or penalty. However, this has not been my experience with your company.

I was misled into signing up for this membership without being fully informed of the terms and conditions. I was not made aware that there would be any difficulty in canceling my membership...
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Pratima Singh Thakurai
from Delhi, Delhi
May 22, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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Company looted money by fraud and manipulated me for booking. Gave me the booking of 20% amount from my 100 %paid amount

Address: Noida
Website: www.Countryholidaysinnsuites.com

I am doing this complaint second time. Because i marked my last complaint resolved because i was again promised by CHIS that i will get booking from the money i paid if i mark my complaint resolved. I feel consumer complaint does not do anything for the complainant it is only the company who connect with complainant if they see their complaint online to improve their image in front of other customers.
This complaint of my is not yet...
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P
Paresh C Dave
May 21, 2023
Aug 7, 2023
This thread was updated on Aug 7, 2023
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CHIS FRAUD Company - Looting Money and No Services

My Self, Pareshkumar C. Dave and my wife, Sunita Rani, we have got our membership with CHIS
number CHISSRK[protected] yrs 6N/7D-T1 unit)
We have paid 150000/- One lacs fifty thousand on June 2019.

After that we have approached several times to the CHIS for several service requests but they are always making excuses and asking for more n more money.
Because of Corona pandemic, we could not travel much.br...
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