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Country Holidays Inn & Suites Complaints & Reviews

www.countryholidaysinnsuites.com

3.1

Updated: Oct 10, 2024

Complaints 723

Resolved

443

Unresolved

280

Good! Country Holidays Inn & Suites values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Country Holidays Inn & Suites step up their efforts to fully resolve all complaints 👍

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Huge delay in returning booking amount

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Most useful reviews

CHIS is a Fraud Company. Sales person did a fraud with me and took 100000rs and made false agreement. I want my money back

fake promises and claims about the gift vouchers

FAKE promises and NO SERVICES

chis is a fraud company.

CHIS is a Fraud Company. Sales person did a fraud with me and took 100000rs and made false agreement. I want my money back

CHIS is a Fraud Company. Sales person did a fraud with me and took 100000rs and made false agreement. I want my money back

Featured stories

Fraud done by offer Holidays Hotel Package

No booking provided

CHIS- Fraud Company Biggest SCAM in Tour And travels

Country Holidays Inn & Suites reviews & complaints page 5

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Address: Delhi

Toll Free no : [protected]
Mobile : +91-[protected], [protected]
Landline :[protected] /[protected]

NO ONE PICKS these numbers / NO revert of mailers

MY ID : GND776965...

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Address: H 17, Block H, Sector 63, Noida, Uttar Pradesh 201301

The Company is not providing me refund of my Rs 10, 000. It's been more than 4 months I have been following up they are providing me fake timelines....

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I’m CHIS member with registered mobile number [protected]. I emailed for a reservation, didn’t get the satisfactory response since the time I’m trying to connect you over phone on the below numbers:
Toll-Free no[protected] / [protected]
Mobile : +91-[protected]
Landline;[protected]/70
TRIED EVERY Number several times but no answer.

Is this your customer service???...

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Address: Ground Floor, H-17, Block H, Sector 63, Noida, Uttar Pradesh - 201301

Website: www.countryholidaysinnsuites.com

I, Praveen Singh Bais, along with my wife, purchased a 10-year CHIS membership in November 2020, identified by membership number CHISGND779071.

During the presentation, we were lured by numerous promises regarding the quality of their services and hotels listed in their catalog. However, these promises have proven to be utterly false. Our only experience utilizing their service was booking a subpar standard room in Delhi, which...

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Address: Office No 412, 4th floor Nehru Place, Mansarovar, 90, South Delhi, Delhi

We, Monika Yadav and Rajeev Kumar (Residents of Gheesa ki Dhani, Delhi Road, Rewari) are members of Country Holidays Inn and Suites Pvt. Ltd. Our membership number is CHISRW772086 for 30 years with 6 nights and 7 days. We purchased the membership on 9 July, 2017. Our holiday entitlement is valid upto 8 July, 2047 with total purchase price of ₹3, 95, 000/- . But now when we ask for bookings, the employees don't reply the email and answer...

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Address: 2045/1, second floor, street number 6, chuna mandi, paharganj, New Delhi-110055

My membership number is CHISRW772086 which was told to be valid upto 8th July, 2047. I have tried many times to make bookings but there has always been a negative response from your side. Please inform us about the status of membership and make arrangements of booking accordingly as none of your official is responding properly. Otherwise return our payment with interest ASAP....

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I am Saurav, i had purchased a membershio of Country Holidays Inn & Suites ( CHIS ) 7/1/2020 by paying an amount of 1, 80, 000/-, My Membership Id is CHISDL778688, As per the membership I was offered some complimentary services which were valid for 1 year from the purchase date but due to the covid I could not avail any of the complimentary services . After the covid when I asked chis to provide me the freebies they denied for it . Also at...

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Address: Gurgaon

We buy the membership from them in August 2022 and now we want to use it but they asr not answering my call and not replying on the mail properly....

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Looks like you guys are fraud. While selling the membership you guys ensured that we will get best of services but what we actually get is some fake mail id's (as there is no response on those mail ID's), some fake CHIS representatives who are as clueless as whole CHIS is on processes and customer handling.

I took membership in Jan'22, since then i availed services for one time only for 4nights trip, process then also was utter...

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Dear Shubhankar,

This is the perfect example of making customer fool, your so called holiday package was sold to me by your representative Mr Rohit Malik and Ms Shikha's team over the commitment that i have to bear the amount of rs-95000 only and interest part of rs 15000 will be returned back to me thru cheque. Which is also a written confirmation from your side over the mail (screen shot attached).

Now I...

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I was given membership August 2020. In January I have complaint about the fraud company. I was asked to remove the complaint to get any benefit. Since then neither the complimentary coupons honoured no any contact was done. Now there mobile is also not working nor telephone are being picked. It looks company has disappeared. This not only ruins the hospitality industry, but also this fraud will shake the faith in the industry. Such fraud...

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We got this contract in 2017 and was mislead by company’s agent that we have to pay 10, 500 rupees only the year we will travel and not every year, since then whenever we contacted the company to get the hotel booked or look up if the hotel we want is available, we were always given silly excuses, sometimes the location was inactive at the time or they cannot give us the dates when we can book as we contacted them too soon, today after...

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Again i have been fooled by country holidays reps. Neha mam assured for refund but after resolving my complaint she hasn't responded. This company is totally a scam which divulge in conning the people of country. Please do some needful action against this company. My previous complaints has not been resolved by them. Drag this company to consumer forum. I will also tag this with ministry of home affairs....

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Address: India

I took 5 year membership from CHIS but I couldn’t use it due to pandemic but now when I tried for bookings they always denied it by giving some silly reasons or computerised mail, when I want to contact with them either they didn’t pick up the phone or cut it off, their behaviour is very unprofessional, invested in this company totally waste of time and money they did so many false promises at the time of booking but in reality there...

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Please ref CHIS Membership No CHISND778236, I am writing this mail to draw your attention towards the harassment and cheat done by reservation and customer care team which lead to financial, emotional and physical harassment of mine. On 07 Sep 2019, I had purchased a domestic holiday package from CHIS, located at Noida sector – 63 and paid an amount of Rs. 85000/- for 5years + Annual Maintenance fee + GST. The mental and financial harassment,...

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On 8th of December 2022 i book package for dubai ik advance for march 2023 because of my anniversary but sucessfully payment of 64300 company has not booked any flight till 31st december due to increase in corona cases woeldwide i decidd to cancel my trip
And informed the company and asked for refund my money
But company intention is to adjustment the amc for four year which is totally unethical but after several talk with...

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Address: Our New Office Address Country Holidays Travel India Pvt. Ltd. H-17, G-01, Block H, Sector 63, Noida, Uttar Pradesh 201301(U.P) Toll Free no- 0120-6

As disscused please find trailing details
fraud transaction done by Country holiday travel team member on name of checking card eligibility RS 1 transaction done on my debit card on 31.12.2022 and generated the loan in my account for 55000 rs also i have not taken any services on name of cancellation taken sign on documents am doing mail communication with there team for clarification but getting very casual approach no response saying...

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Address: Delhi

I am Ankur Gupta. Me and My Wife purchased a subscription from country holidays inn and suits.
My Customer ID is CHISDLS779981 assigned on 15th Feb 2021.

Initially they have given us a great offer with several benefits, but after registration we are not getting any services. Even they are not providing the bookings on request too. Only received complementary services for hotel stay rest all are expired due to non-availability...

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Country holiday is not refunding my money nor providing me the bookings.
I have several email list, what they say never provide the booking everytime they say :
There phone numbers are also switched off or not pickable.
### management started a loot in market. Please take some urgent actions against them. Though I lost my money but let others not suffer them. Please and please look into this matter urgently!!!
br...

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Address: Noida

I have used Country Holidays Vacations for 7 times. I have used their provided benefits and all my family members enjoyed it as well. I just wanted to confirm whether some new benefits are going to be added for the members or not.
As I have called the team last month and didn't get any update on this.

Team CHIS, kindly do the needful.

Thanks
Ayushman...

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